IT3554F - RFT to establish a Single Supplier Framework Agreement for the Provision of an Official Certified Digital Documents System and Related Services for the University of Galway

Education Procurement Service (EPS)

Provision of an Official Certified Digital Documents System and Related Services for the University of Galway. The online system must have the ability to issue a range of documents, such as, Student Transcripts, European Diploma supplements, Badges and formal Certified Letters (of registration, graduation, enrolment, module completion certificate, etc). The scope will include the implementation, migration, and ongoing support and maintenance of the system, as well as allowing for future developments including expansion for additional documents, expansion to student cohorts, and future integration with the student record management system.

Deadline

The time limit for receipt of tenders was 2026-01-19. The procurement was published on 2025-11-27.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2025-11-27 Contract notice
2026-04-29 Contract award notice
Contract notice (2025-11-27)
Object
Scope of the procurement
Title: IT3554F - RFT to establish a Single Supplier Framework Agreement for the Provision of an Official Certified Digital Documents System and Related Services for the University of Galway
Short description:
โ€œProvision of an Official Certified Digital Documents System and Related Services for the University of Galway. The online system must have the ability to...โ€    Show more
Type of contract: Services
Products/services: Document management software development services ๐Ÿ“ฆ
Estimated value excluding VAT: 2 300 000 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 2 300 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œProvision of an Official Certified Digital Documents System and Related Services for the University of Galway. The online system must have the ability to...โ€    Show more
Type of contract: Services
Products/services: Document management software development services ๐Ÿ“ฆ
Additional products/services: Legal documentation and certification services ๐Ÿ“ฆ
Document management services ๐Ÿ“ฆ
Documentation services ๐Ÿ“ฆ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: West ๐Ÿ™๏ธ
Duration: 10 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Description
Place of performance: Mid-West ๐Ÿ™๏ธ
Scope of the procurement
Additional products/services: Legal documentation and certification services ๐Ÿ“ฆ
Document management services ๐Ÿ“ฆ
Documentation services ๐Ÿ“ฆ

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-19 14:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-01-19 14:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7085990
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Description
In the case of framework agreements, provide justification for any duration exceeding 4 years:
โ€œDue to the financial commitment and strategic importance of the required software solution, which will become embedded in the organisation structureย a...โ€    Show more
Information about a framework agreement or a dynamic purchasing system
Maximum number of participants: 0
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-01-19 14:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7085990โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Allowed
Deadline for requesting additional information: 2025-12-18 14:00:00 ๐Ÿ“…

Contracting authority
Name and addresses
Name: Education Procurement Service (EPS)
National registration number: IE 6609370 G
Postal address: Castletroy Limerick
Postal code: V94 DK53
Postal town: Limerick
Region: Mid-West ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: info@educationprocurementservice.ie ๐Ÿ“ง
Phone: 061233715 ๐Ÿ“ž
URL: https://www.educationprocurementservice.ie/ ๐ŸŒ
Address of the buyer profile: https://www.educationprocurementservice.ie/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Education
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7085990 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7085990 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 231-793879 (2025-11-27)
Contract award notice (2026-04-29)
Object
Scope of the procurement
Estimated value excluding VAT: 2 300 000 EUR ๐Ÿ’ฐ
Maximum value of the framework agreements in this notice: 2 300 000 EUR ๐Ÿ’ฐ
Description
Estimated value excluding VAT: 2 300 000 EUR ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Quality @ 70%
Quality criterion (weighting): 70
Price โœ…
Price (weighting): 30

Procedure
Weight type: Weight (percentage, exact)

Award of contract
A contract/lot is awarded โœ…
Lot Identification Number: LOT-0001
Contract Number: 439817
Date of conclusion of the contract: 2026-04-28 ๐Ÿ“…
Information about tenders
Number of tenders received by electronic means: 4
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 2 300 000 EUR ๐Ÿ’ฐ
Tender identifier: 000152501
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: Digitary
National registration number: 0
Postal address: Instructure Global Ltd, Birchin Court, 5th Floor, 19-25 Birchin Lane, London, EC3V 9DU.
Postal code: EC3V 9DU
Postal town: Birchin Court, 5th Floor, 19-25 Birchin Lane, London, EC3V 9DU.
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
E-mail: andy.dowling@digitary.net ๐Ÿ“ง
Size of the economic operator: Micro, small, or medium

Contracting authority
Name and addresses
Phone: 061 ๐Ÿ“ž
Source: OJS 2026/S 084-296051 (2026-04-29)