Support and Maintenance Service of Existing DocuWare Application

Adoption Authority Of Ireland

Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in use is 7.5.0.2716 and our SqlDB is 2016 Standard Edition with robust disaster recovery options. Prompt, dedicated, reliable and efficient DocuWare maintenance.

Deadline

The time limit for receipt of tenders was 2023-03-20. The procurement was published on 2023-02-17.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2023-02-17 Contract notice
2023-04-24 Contract award notice
Contract notice (2023-02-17)
Object
Scope of the procurement
Title: Software support services
Short description:
Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version in...  Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Software support services ๐Ÿ“ฆ
Additional CPV: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Adoption Authority Of Ireland
Postal address: Shelbourne House
Postal code: Shelbourne Road
Postal town: Dublin 4
Contact
Internet address: http://www.aai.gov.ie ๐ŸŒ
E-mail: catherine.breen@aai.gov.ie ๐Ÿ“ง
Phone: +353 12309303 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=234428&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=234428&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2023-02-17 ๐Ÿ“…
Submission deadline: 2023-03-20 ๐Ÿ“…
Publication date: 2023-02-22 ๐Ÿ“…
Identifiers
Notice number: 2023/S 038-112261
OJ-S issue: 38
Additional information
Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version is...  Show more

Object
Scope of the procurement
Estimated total value: 250 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 250 000 EUR ๐Ÿ’ฐ
Duration: 12 months
Description of renewals: 2by 12 month renewals.
Additional information:
Maintenance and support for the AAI's current DocuWare system, with 6 dedicated and 20 concurrent application users. Currently the application version is...  Show more
Place of performance
Main site or place of performance: www.aai.gov.ie

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Tenderers must be listed on DocuWareโ€™s website as an approved and current DocuWare partner.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2024-04-23 ๐Ÿ“…
Tender opening date: 2023-03-20 ๐Ÿ“…
Tender opening time: 15:00
Place: Adoption Authority of Ireland Offices
Additional information: Catherine Breen

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Catherine Breen
Internet address: www.aai.gov.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/676 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=234428&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Adoption Authority of Ireland
Postal address: Shelbourne House
Postal town: Ballsbridge
Postal code: D04H6S6
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 12309342 ๐Ÿ“ž
E-mail: corporate@aai.gov.ie ๐Ÿ“ง
Internet address: www.aai.gov.ie ๐ŸŒ
Information about review deadlines: 14 day standstill period is in operation.
Source: OJS 2023/S 038-112261 (2023-02-17)
Contract award notice (2023-04-24)
Object
Scope of the procurement
Total value of the procurement: 250 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-04-24 ๐Ÿ“…
Publication date: 2023-04-28 ๐Ÿ“…
Identifiers
Notice number: 2023/S 084-257843
Refers to notice: 2023/S 038-112261
OJ-S issue: 84

Procedure
Award criteria
Quality criterion (name): Service Support and Maintenance
Quality criterion (weighting): 30
Quality criterion (name): Application Support and Development
Quality criterion (weighting): 15
Quality criterion (name): Training and Knowledge Transfer
Quality criterion (weighting): 5
Cost criterion (name): Overall Year 1
Cost criterion (weighting): 30
Cost criterion (name): Blended Rate Development
Cost criterion (weighting): 15
Cost criterion (name): Blended Rate Training
Cost criterion (weighting): 5

Award of contract
Date of contract conclusion: 2023-04-21 ๐Ÿ“…
Name: Inpute Technologies Ltd.
Postal address: Frankfort Centre, Dundrum
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Total value of the procurement: 250 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 1
Source: OJS 2023/S 084-257843 (2023-04-24)