Provision for National Dental Record and Information System (NDRIS) HSE 26586

Health Service Executive (HSE)

The scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental Record and Information System. To provide a fully vendor managed and hosted SaaS solution including but not limited to: project management, licences, implementation, pre and post testing (UAT, Data migration, PEN, etc.), training, ongoing support and maintenance, configuration, data migration, current and future integrations. The requirement is that the dental record information system offered currently exists and is demonstrable, in addition to being configurable, user friendly and intuitive, with the configuration and setup resulting from collaborations between the successful tenderer and the organisations. It is also expected that this collaboration will be sought to ensure that informed choices for configurations are based on available evidence-based practice and organisationally defined standards, policies and processes. It is expected that the procured solution will be highly interoperable and therefore capable of interfacing with National solutions such as the Individual Health Identifier, NIMIS, existing EHRโ€™s as well as future solutions such as the National Shared Record.

Deadline
The time limit for receipt of tenders was 2025-06-13. The procurement was published on 2025-05-09.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-05-09 Contract notice
Contract notice (2025-05-09)
Object
Scope of the procurement
Title: Provision for National Dental Record and Information System (NDRIS) HSE 26586
Reference number: HSE26586
Short description:
โ€œThe scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 8 500 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe scope of this tender is to replace the current national Dental ICT system along with the successful deployment and management of the National Dental...โ€    Show more
Additional products/services: Medical information systems ๐Ÿ“ฆ
Additional products/services: Software-related services ๐Ÿ“ฆ
Additional products/services: Network management software services ๐Ÿ“ฆ
Additional products/services: Document management services ๐Ÿ“ฆ
Additional products/services: Software support services ๐Ÿ“ฆ
Additional products/services: Software configuration services ๐Ÿ“ฆ
Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: Medical software package ๐Ÿ“ฆ
Additional products/services: Industry specific software package ๐Ÿ“ฆ
Additional products/services: Information systems ๐Ÿ“ฆ
Duration: 96 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-06-13 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-06-13 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5622055
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12

Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: ORG-0001
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement.helpdesk@hse.ie ๐Ÿ“ง
Phone: 00000000000 ๐Ÿ“ž
URL: https://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://www.hse.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5622055 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5622055 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: Health Service Executive (HSE)
National registration number: ORG-0001
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement.helpdesk@hse.ie ๐Ÿ“ง
Phone: 00000000000 ๐Ÿ“ž
URL: https://www.hse.ie ๐ŸŒ
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 091-303015 (2025-05-09)