Insourced Business Process Services for registration, recognition, education and renewals processes

Health and Social Care Professionals Council (CORU)

The Contracting Authority wishes to engage the services of a partner who will provide a baseline of 3 full time resources to CORU to manage these key business process activities with the resources based in CORUs office. These supplier resources will work from the CORU office and will be responsible for carrying out process activities as well as providing general administrative duties including customer relationship management and query handling for the registration, recognition, CPD and renewal processes from August 2016.

Deadline

The time limit for receipt of tenders was 2016-08-12. The procurement was published on 2016-06-23.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-06-23 Contract notice
2016-10-13 Contract award notice
Contract notice (2016-06-23)
Object
Scope of the procurement
Title: Data-processing services
Reference number: CORU_Insource_Services
Short description:
“The Contracting Authority wishes to engage the services of a partner who will provide a baseline of 3 full time resources to CORU to manage these key...”    Show more
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Data-processing services 📦
Additional CPV: Helpdesk and support services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Health and Social Care Professionals Council (CORU)
Postal address: Joyce House, 8-11 Lombard St East
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.coru.ie 🌏
E-mail: kgleeson301@gmail.com 📧
Phone: +353 868189488 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100427&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100427&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2016-06-23 📅
Submission deadline: 2016-08-12 📅
Publication date: 2016-06-28 📅
Identifiers
Notice number: 2016/S 122-218386
OJ-S issue: 122

Object
Scope of the procurement
Estimated total value: 200 000 EUR 💰
Estimated value excluding VAT: 200 000 EUR 💰
Duration: 24 months
Place of performance
Main site or place of performance:
“Dublin.”

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“As specified in the tender document.”
Contract execution
Contract performance conditions:
“As specified in the tender document.”

Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2016-08-12 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Kevin Gleeson
Internet address: www.coru.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1368 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=100427&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: Coru
Postal address: Joyce House
Postal town: Dublin
Postal code: 2
Country: Ireland 🇮🇪
Source: OJS 2016/S 122-218386 (2016-06-23)
Contract award notice (2016-10-13)
Object
Scope of the procurement
Total value of the procurement: 110 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2016-10-13 📅
Publication date: 2016-10-15 📅
Identifiers
Notice number: 2016/S 200-361112
Refers to notice: 2016/S 122-218386
OJ-S issue: 200

Procedure
Award criteria
Quality criterion (name): Service delivery approach and methodology
Quality criterion (weighting): 35
Quality criterion (name): Experience and capabilities
Quality criterion (weighting): 20
Quality criterion (name): Contract management approach
Quality criterion (weighting): 15
Cost criterion: Total cost
Cost weighting: 30

Award of contract
Date of contract conclusion: 2016-10-11 📅
Source: OJS 2016/S 200-361112 (2016-10-13)
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