2019-12-18   Provision of Support and Maintenance (Managed services) (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre’s ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management on a managed services basis as detailed in the enclosed request for tender (RFT) document. View the procurement »
2019-12-13   RFT for the Provision of Smart Devices, Voice and Data Communications, Device Security and Remote Access Services (Central Statistics Office)
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd
2019-11-06   Pre-Qualification Questionnaire for the Provision of Maintenance and Repair of Wayfarer Machines (Bus Eireann/Irish Bus)
The contracting authority proposes awarding a contract for the provision of maintenance and repair of Wayfarer machines for 3 years period. The contracting authority reserves the right to extend this contract(s) for a further period/s of up to 12 months and a further 12 months as agreed by the contracting authority. The proposed contract is for maintenance and repair of 3 types of electronic ticketing machines (ETM’s), the ticket machines includes the TGX150, Wayfarer3, depot readers, and point of sales … View the procurement »
2019-11-01   Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots: Lot 1: IT Managed Services; Lot 2: On-Site Helpdesk Personnel. Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud. View the procurement »
Mentioned suppliers: Evros Technology Group
2019-10-29   The Supply, Installation, Commissioning and Maintenance of the SWIFT Network Connection for the Central Bank of Ireland (Central Bank of Ireland)
The Central Bank intends to award one contract to each of the 2 highest ranked accredited SWIFT Network Partners to design/architect, provision, implement, operate and manage a leased line service. The Central Bank requires two (2) accredited SWIFT Network Partners to provide one (1) leased line at each of our data centre locations which are located in City West, Dublin 24 and Santry, Dublin 9 (‘Central Bank Locations’). View the procurement »
2019-10-24   Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots: Lot 1: IT Managed Services; Lot 2: On-Site Helpdesk Personnel. Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service. View the procurement »
2019-10-24   Provision of Technical and Cloud Advisory, Systems Integration and Support Services (National Transport Authority)
The scope of this tender covers the provision of technical and cloud advisory, systems integration and support services across multiple business units and associated IT deployments within the authority. Details of the particular service requirements are set out in Section 3.3 of the request for tenders under the following headings: — analysis requirements, — planning and design requirements, — implementation requirements, — support and assistance requirements, — key technical component requirements, — … View the procurement »
Mentioned suppliers: Zarrdia Ltd
2019-09-16   IPT Maintenance and Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Council’s IPT systems and associated services at all current and future Council sites. View the procurement »
Mentioned suppliers: Plannet21 Communications Ltd
2019-06-05   ICT Hardware Support Services (The Property Registration Authority (PRA))
Single hardware support contract covering the relevant hardware, systems management software and related operating system environments in respect of specified systems for the Property Registration Authority. View the procurement »
Mentioned suppliers: Hewlett Packard Enterprise Ireland
2019-02-22   Core IP Maintenance and Support (Trinity College Dublin, the University of Dublin)
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service. Scope of Work: Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network. TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract. The PQQ responses are … View the procurement »
Mentioned suppliers: IBM Ireland
2019-02-12   Fibre Optic and Copper Cable Maintenance Support (Iarnrod Eireann-Irish Rail)
The Signaling Electrical and Telecoms Department (SET) of Iarnród Éireann (IÉ) wish to enter into a 4 year agreement with a specialist company [Single Contractor] to provide maintenance and installation support for the following services: — Fibre Maintenance Team, — Fibre Test Team, — Fibre Cabling and Ducting Team, — Copper Cable Maintenance Team, — Copper Cable Test Team, — Copper Cabling and Ducting Team. All services shall be available on a 24 hour, 7 day week basis to assist with rectifying faults … View the procurement »
Mentioned suppliers: KN Network Services
2018-09-06   Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles: — Database Administrator, — Network and Security … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A as Aspira)
2018-06-22   Single Party Framework for the provision of Service Desk and Deskside Support Services (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier Framework agreement for the provision of a suite of SLA-governed IT Service Management Managed Services (to ITIL standard). Including “Service Management” projects across Ervia. It is the intention to appoint a Single Service Provider to support the delivery of the following services: 1) End to End Service Management Services for ITIL processes. 2) Service Desk. 3) Onsite Deskside Support. 4) Non-Core Hours … View the procurement »
2018-05-29   Request for Tenders (RFT) for the supply and installation of Information Communications Technology (ICT) Equipment... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the supply and installation of Information Communication Technology (ICT) Equipment Room Infrastructure. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Total Power Solutions Ltd
2018-05-18   VoIP telephony system support and associated equipment (Department of Education and Skills)
The services comprise of support services and goods (including licences) for VoIP telephony, LAN and WLAN as described below. There will be a requirement to provide for goods as described in Appendix 2 of the RFT document. View the procurement »
Mentioned suppliers: Dimension Data Ireland Ltd
2018-02-07   LAN WAN Maintenance & Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Contracting Authority’s LAN WAN systems and services at all current and future Contracting Authority sites. The Contracting Authority’s headquarters is located in the County Hall, Cork. The Contracting Authority has a highly centralised type IT topology with the majority of the Contracting Authority’s application servers located at the County Hall. Contracting Authority sites located throughout County Cork … View the procurement »
Mentioned suppliers: Exigent Networks
2017-11-10   For the Provision of LAN/WAN, Cybersecurity and Information Security Managed Service (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. The objective of this RFT is to invite proposals from suitably qualified service providers, and to enter into a contract with one service provider for each lot, to provide: - Lot 1: LAN/WAN infrastructure Support and ICT Security Services; and Lot 2: Information Governance, Cybersecurity and Risk … View the procurement »
Mentioned suppliers: BSI Cybersecurity and Information... Kerna Communictions Ltd
2017-10-13   Request for Tenders for the Provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service. The services to be provided include, but are not limited to, advice and assistance in the areas of: — Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1). — Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion — … View the procurement »
Mentioned suppliers: Dimension Data Ireland Limited
2017-09-25   IT Managed Support Services (EirGrid plc)
EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk. Services include but not limited to: Service Desk; Desktop, Mobility and Meeting Room Services; 24/ Support Service. EirGrid intends to establish a single supplier framework for the provision of these … View the procurement »
Mentioned suppliers: Hewlett Packard
2017-08-18   Electronic Logbook Recording System (ERS) Support Services for the Sea Fisheries Protection Authority (Sea Fisheries Protection Authority)
He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland. The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable. The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to … View the procurement »
Mentioned suppliers: Cluain Daingean Ltd
2017-08-10   GRETB ICT Managed Services (Galway Roscommon Education & Training Board)
Please see attached Pre-Qualification Questionnaire Response Document to establish a Single Supplier Framework Agreement for the Provision of ICT Managed Services for Galway and Roscommon Education and Training Board. View the procurement »
Mentioned suppliers: Capita Managed IT Solutions
2017-05-17   Help-desk Support and Hardware maintenance (Department of Health)
The provision of help-desk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals. View the procurement »
2017-03-21   Customer Relationship Management (CRM) and Scanning Development and Support Services (Department of Transport, Tourism & Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of an integrated scanning and CRM Solution to enhance the management of customer relationships, reduce manual handling and replace key functionality of an existing application. View the procurement »
2017-03-13   Provision of Cisco UCS and Maintenance / Support Services 2017 (St James's Hospital)
Provision of Cisco UCS and Maintenance / Support Services 2017. View the procurement »
Mentioned suppliers: Plannet21 Communications
2017-03-02   Repair and Maintenance services for Data Processing (Computer) equipment (Department of Social Protection)
The repair and maintenance (including ALL parts and labour) of the Department's data processing equipment and peripherals. The Department's PC, data network and voice infrastructure is covered by separate maintenance contracts. View the procurement »
Mentioned suppliers: Hewlett Packard Unity Technology Solutions
2016-09-02   IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo). Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal), Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co. Galway), Clogher Head (Co. Louth) require support. In addition, the Marine Institute operates two ocean going vessels which are normally dock in Galway, however may also dock at Killybegs (Co. Donegal), Cobh … View the procurement »
Mentioned suppliers: PFH
2016-09-02   RFT — Single-Party Framework Agreement for the Design, Development, Implementation and Support of an Integrated... (City of Dublin Education and Training Board)
City of Dublin Education and Training Board invites tenders for the provision of services related to the design, development, implementation and support of an Integrated Grants Processing System. The maximum cumulative value of all call-off contracts under the framework will be approximately 3 500 000 EUR (ex. VAT) over the lifetime of the framework. This competition replaces a previous competition which has now been cancelled — RFT ID 105173 published on 12.5.2016 on eTenders and the OJEU (2016/S92-164179). View the procurement »
Mentioned suppliers: Etain Limited
2016-08-13   Single Party Framework Agreement for Cloud Transformation and Managed Service (Residential Tenancies Board)
The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under … View the procurement »
2016-05-11   Establishment of a Single-Party Framework Agreement for the Design, Development, Implementation and Support of an... (City of Dublin Education and Training Board)
This public procurement competition relates to the provision of services related to the design, development, implementation and support of an Integrated Grants Processing System. It is expected that the significant components to this engagement will be: The design, development and implementation of an Integrated Grants Processing System; The ongoing support and maintenance of the Integrated Grants Processing System; Future development of the system based on legislative, policy or budgetary changes. It is … View the procurement »
2016-02-26   On site support ICT Services (Cork Education and Training Board)
Provision of on site ICT support services for Cork Education and Training Board at various administrative and educational centres throughout the County of Cork in Ireland. View the procurement »
2016-02-22   RFT The Maintenance and Support of Cisco Hardware and Software for Department of Justice and Equality (Department of Justice and Equality)
Renewal of support and maintenance of Cisco Hardware and Software. Evaluation will be in respect of Switches and Routers; full list is supplied in the attached Excel workbook, although other hardware and software may be added at a later date (Cisco Call Manager and associated licenses for example.). View the procurement »
2016-01-26   I.T. Data Network Equipment and Support Services (EirGrid plc)
Tender for the supply and delivery of IT data network equipment, support services, lifecycle management and related consultancy services. View the procurement »
Mentioned suppliers: Ecom Solutions
2016-01-20   Data Centre Migration (Iarnrod Eireann-Irish Rail)
CIE seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed Data Hosting and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). For business operational reasons the data centre locations for CIE principal processing and disaster recovery sites should be accessible within 2 hours from Dublin. A detailed scope of services is set out in the attached PQQ document. The Service Provider may use … View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd
2015-12-04   Supply and Maintenance of Network Equipment (An Post)
An Post is seeking to enter into a Single Framework Agreement for each of the following LOTS for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years. The tender will be divided into LOTs. Interested parties may apply for all LOTs or individual LOTs as appropriate. Interested parties should have demonstrated capability and experience in the specialist areas to meet the requirements and tight deadlines that are associated with these services/ … View the procurement »
Mentioned suppliers: Ecom
2015-11-16   On board Passenger Wi-Fi Support and Maintenance (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) are advertising a tender process for a 3 year contract (with an option to extend for an additional year) for the provision of maintenance and technical support of its free to access passenger Wi-Fi service. The Wi-Fi service is currently provided by means of Icomera X 6 and X 4 internet gateways installed on board the rolling stock. View the procurement »
2015-09-22   Provision of Cisco Support and Maintenance Services (Department of Jobs, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability. View the procurement »
Mentioned suppliers: Plannet21 Communications
2015-07-30   Invitation to Tender for Supply of Local Area Networking Equipment and Services (Institute of Technology Tallaght)
This tender is for the supply, installation, configuration, support and maintenance of a replacement campus Local Area Network and associated equipment including core switching and routing, data centre switching, wireless infrastructure, SAN fabric switching, edge switching and firewalls as well as IP telephony. View the procurement »
Mentioned suppliers: Plannet21
2015-07-14   RFT to Establish a Multi Supplier Framework Agreement for the supply of Storage Area Networks (SAN), Network... (The Office of Government Procurement)
The Office of Government Procurement acting through The Department of Public Expenditure and Reform invites responses from economic operators for the establishment of a Multi Supplier framework Agreement for the provision of and support of Storage Area Networks (SAN) Network Attached Storage (NAS) Servers, Converged Infrastructure and Associated Services in 8 Lots as follows: Lot 1: Tier 1 Storage Area Network (SAN) (Enterprise / Carrier Grade SAN),Associated Equipment and Services. Lot 2: Tier 2 Storage … View the procurement »
Mentioned suppliers: Action Point Technology Arkphire Ireland Ltd Arkphire Ltd. BT Communications Ireland Ltd Bt Ireland Capita Business Support Services Ireland Limited Capita Business Support Services Ireland Ltd Capita Managed IT Solutions CDW Ltd Computer Systems Group Limited (Comsys) Computer Systems Group Ltd (Comsys) Comsys Ltd Datapac Datapac Ltd Dell (Ireland) Dell Ireland Dell Products Evros Evros Technology Group Fujitsu (Ireland) Limited Fujitsu (Ireland) Ltd Fujitsu Ireland Ltd Hewlett Packard Hewlett-Packard Enterprise Ireland Ltd Hibernia Evros Technology Group HiberniaEvros Technology Group Hitachi Data Systems Kelway Limited Kelway Ltd Logicalias Technology Ltd Logicalis Technology Limited Logicalis Technology Ltd M.J. Flood Technology Limited M.J. Flood Technology Ltd M.J. Flood Technology Ltd. MJ Flood Technology Ltd MJ Flood Technology Ltd. Novosco Novosco Ltd Novosco Ltd. Pfh Technology PFH Technology Group PlanNet 21 Communications Ltd Plannet21 PlanNet21 Communications Limited Plannet21 Communications Ltd Triangle Computer Services Triangle Computer Services (Ireland) Ltd
2015-06-15   Maintenance of Queue Management Systems in Public Offices of the Department of Social Protection (Department of Social Protection)
The Provision of maintenance of Queue Management Systems in Public Offices of the Department of Social Protection. View the procurement »
Mentioned suppliers: J & C Hendrick Ltd
2015-06-12   Invitation to Tender for provision of Hardware Support Services (The Property Registration Authority (PRA))
A single hardware support contract covering the relevant hardware, systems management software and related operating system environments in respect of specified Property Registration Authority systems. View the procurement »
Mentioned suppliers: Hp Ireland
2015-06-01   The contract is for the provision of an overarching ICT managed support service for all Waterways Ireland sites (Waterways Ireland)
The contract will consist of a number of elements: — remote monitoring of all Back Office Equipment (including but not limited to: servers, switches, UPS and virtual environment), — support, management and maintenance of all back office equipment/software (including but not limited to: servers, operating systems, middleware, switches, UPS, virtual environment), — support, and maintenance of specialist peripherals (including but not limited to: A0 printers/scanners, CCTV), — support, management and … View the procurement »
Mentioned suppliers: Ergo
2015-01-19   Infrastructure Managed Service (Department of Transport, Tourism and Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of Infrastructure managed services to support and maintain the NVDF's current ICT Infrastructure and managed services (the 'Services'). It is proposed to create a single provider framework agreement to cover these and related services (the 'Framework Agreement'). The Department requires the Services to be provided on a 24 x 7 x 365 basis. View the procurement »
2014-12-16   Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic … View the procurement »
Mentioned suppliers: Open Sky Data Systems
2014-12-05   RFT 11/14 — Request for Tender for Network Equipment Supply and Maintenance (Letterkenny Institute of Technology)
Letterkenny Institute of Technology requires establishing a contract with a suitably qualified and experienced contractor to supply network equipment and provide a quality service for the maintenance and support of existing data network equipment. The purpose of this competition is to establish a contract with a single contractor for the combined 2 lots: Lot 1: Supply of Network Equipment and Software Licenses (‘the Goods’). Lot 2: Maintenance and Support for existing Cisco Network and new network … View the procurement »
Mentioned suppliers: BT Communications Ireland
2014-11-03   Supply and delivery of Network equipment and Maintenance of same (Waterford Institute of Technology)
WIT is currently seeking to select a Company to supply the Institute with: Network Equipment Network Maintenance Services From the returned Tenders, a single supplier will be chosen to supply the above goods and services to this Institute for a period of up to 48 months but no less than 24 months. The Institute is looking for an external partner who can actively grow the network with WIT and advise on network developments over this period. This tender applies to all WIT network equipment and may be used … View the procurement »
Mentioned suppliers: Eircom
2014-09-26   Request for tenders for the provision of maintenance, support and installation services of video conferencing, video... (Courts Service)
Provision of maintenance, support and installation services of video conferencing, video link and video display equipment systems. View the procurement »
Mentioned suppliers: Fitting Image Ltd
2014-09-05   Central, Disaster Recovery and Remote Site Firewalls (Houses of the Oireachtas Service)
Central, Disaster Recovery and Remote Site Firewalls. View the procurement »
Mentioned suppliers: Integrity Soultions
2014-08-05   RFI for Provision of An Cheim Hardware Data Center Co-Location (An Cheim Computer Services)
An Chéim is seeking responses to this RFI from owners / operators of Data Centres in the State of the Republic of Ireland and is directly related to the above referenced Prior Information Notice relating to same and published in the OJEU on the 18.2.2014. View the procurement »
2013-11-28   NCTR 1320 - Request for Tenders (RFT) for the Appointment to the Framework for the Supply, Maintenance and Support... (Dublin Institute of Technology)
DIT's objective is to award a contract to a single supplier (for each Lot) for the provision of a supply, maintenance and support contract including service changes (e.g. configuration changes) and other related works associated with DIT's WLAN infrastructure. The required Services relate to both the existing distributed campus environment (Lot 1) and the new campus development at Grangegorman as well as refurbished building requirements (Lot 2). View the procurement »