2019-11-06Pre-Qualification Questionnaire for the Provision of Maintenance and Repair of Wayfarer Machines (Bus Eireann/Irish Bus)
The contracting authority proposes awarding a contract for the provision of maintenance and repair of Wayfarer machines for 3 years period. The contracting authority reserves the right to extend this contract(s) for a further period/s of up to 12 months and a further 12 months as agreed by the contracting authority. The proposed contract is for maintenance and repair of 3 types of electronic ticketing machines (ETM’s), the ticket machines includes the TGX150, Wayfarer3, depot readers, and point of sales …
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2019-11-01Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud.
View the procurement » Mentioned suppliers:Evros Technology Group
2019-10-24Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note:
Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service.
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2019-10-24Provision of Technical and Cloud Advisory, Systems Integration and Support Services (National Transport Authority)
The scope of this tender covers the provision of technical and cloud advisory, systems integration and support services across multiple business units and associated IT deployments within the authority. Details of the particular service requirements are set out in Section 3.3 of the request for tenders under the following headings:
— analysis requirements,
— planning and design requirements,
— implementation requirements,
— support and assistance requirements,
— key technical component requirements,
— …
View the procurement » Mentioned suppliers:Zarrdia Ltd
2019-02-22Core IP Maintenance and Support (Trinity College Dublin, the University of Dublin)
Trinity College Dublin wishes to invite expressions of interest for the supply of a Network Maintenance Service.
Scope of Work:
Provide maintenance and support services for the Trinity College IP Networking equipment which comprise the core components of the college data network.
TCD’s expectation is that the maintenance and support of this equipment will be provided by a single vendor and that this vendor will form an alliance with TCD/IS Services for the duration of the contract.
The PQQ responses are …
View the procurement » Mentioned suppliers:IBM Ireland
2019-02-12Fibre Optic and Copper Cable Maintenance Support (Iarnrod Eireann-Irish Rail)
The Signaling Electrical and Telecoms Department (SET) of Iarnród Éireann (IÉ) wish to enter into a 4 year agreement with a specialist company [Single Contractor] to provide maintenance and installation support for the following services:
— Fibre Maintenance Team,
— Fibre Test Team,
— Fibre Cabling and Ducting Team,
— Copper Cable Maintenance Team,
— Copper Cable Test Team,
— Copper Cabling and Ducting Team.
All services shall be available on a 24 hour, 7 day week basis to assist with rectifying faults …
View the procurement » Mentioned suppliers:KN Network Services
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-06-22Single Party Framework for the provision of Service Desk and Deskside Support Services (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier Framework agreement for the provision of a suite of SLA-governed IT Service Management Managed Services (to ITIL standard). Including “Service Management” projects across Ervia.
It is the intention to appoint a Single Service Provider to support the delivery of the following services:
1) End to End Service Management Services for ITIL processes.
2) Service Desk.
3) Onsite Deskside Support.
4) Non-Core Hours …
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2018-02-07LAN WAN Maintenance & Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Contracting Authority’s LAN WAN systems and services at all current and future Contracting Authority sites.
The Contracting Authority’s headquarters is located in the County Hall, Cork. The Contracting Authority has a highly centralised type IT topology with the majority of the Contracting Authority’s application servers located at the County Hall. Contracting Authority sites located throughout County Cork …
View the procurement » Mentioned suppliers:Exigent Networks
2017-10-13Request for Tenders for the Provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service.
The services to be provided include, but are not limited to, advice and assistance in the areas of:
— Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1).
— Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion
— …
View the procurement » Mentioned suppliers:Dimension Data Ireland Limited
2017-09-25IT Managed Support Services (EirGrid plc)
EirGrid Group is in the process of implementing the Integrated Single Electricity Market (I-SEM), the next iteration of the all island wholesale electricity market. Due to the requirements of I-SEM as well as existing service desk requirements, EirGrid now needs a fully Managed IT Service Desk.
Services include but not limited to:
Service Desk;
Desktop, Mobility and Meeting Room Services;
24/ Support Service.
EirGrid intends to establish a single supplier framework for the provision of these …
View the procurement » Mentioned suppliers:Hewlett Packard
2017-08-18Electronic Logbook Recording System (ERS) Support Services for the Sea Fisheries Protection Authority (Sea Fisheries Protection Authority)
He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland.
The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable.
The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to …
View the procurement » Mentioned suppliers:Cluain Daingean Ltd
2016-09-02IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh …
View the procurement » Mentioned suppliers:PFH
2016-08-13Single Party Framework Agreement for Cloud Transformation and Managed Service (Residential Tenancies Board)
The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under …
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2016-01-20Data Centre Migration (Iarnrod Eireann-Irish Rail)
CIE seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed Data Hosting and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). For business operational reasons the data centre locations for CIE principal processing and disaster recovery sites should be accessible within 2 hours from Dublin. A detailed scope of services is set out in the attached PQQ document. The Service Provider may use …
View the procurement » Mentioned suppliers:Vodafone Ireland Ltd
2015-12-04Supply and Maintenance of Network Equipment (An Post)
An Post is seeking to enter into a Single Framework Agreement for each of the following LOTS for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years.
The tender will be divided into LOTs. Interested parties may apply for all LOTs or individual LOTs as appropriate.
Interested parties should have demonstrated capability and experience in the specialist areas to meet the requirements and tight deadlines that are associated with these services/ …
View the procurement » Mentioned suppliers:Ecom
2015-11-16On board Passenger Wi-Fi Support and Maintenance (Iarnrod Eireann-Irish Rail)
Iarnród Éireann (IÉ) are advertising a tender process for a 3 year contract (with an option to extend for an additional year) for the provision of maintenance and technical support of its free to access passenger Wi-Fi service. The Wi-Fi service is currently provided by means of Icomera X 6 and X 4 internet gateways installed on board the rolling stock.
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2015-09-22Provision of Cisco Support and Maintenance Services (Department of Jobs, Enterprise and Innovation)
The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability.
View the procurement » Mentioned suppliers:Plannet21 Communications
2015-06-01The contract is for the provision of an overarching ICT managed support service for all Waterways Ireland sites (Waterways Ireland)
The contract will consist of a number of elements:
— remote monitoring of all Back Office Equipment (including but not limited to: servers, switches, UPS and virtual environment),
— support, management and maintenance of all back office equipment/software (including but not limited to: servers, operating systems, middleware, switches, UPS, virtual environment),
— support, and maintenance of specialist peripherals (including but not limited to: A0 printers/scanners, CCTV),
— support, management and …
View the procurement » Mentioned suppliers:Ergo
2015-01-19Infrastructure Managed Service (Department of Transport, Tourism and Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of Infrastructure managed services to support and maintain the NVDF's current ICT Infrastructure and managed services (the 'Services').
It is proposed to create a single provider framework agreement to cover these and related services (the 'Framework Agreement').
The Department requires the Services to be provided on a 24 x 7 x 365 basis.
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2014-12-16Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic …
View the procurement » Mentioned suppliers:Open Sky Data Systems
2014-12-05RFT 11/14 — Request for Tender for Network Equipment Supply and Maintenance (Letterkenny Institute of Technology)
Letterkenny Institute of Technology requires establishing a contract with a suitably qualified and experienced contractor to supply network equipment and provide a quality service for the maintenance and support of existing data network equipment.
The purpose of this competition is to establish a contract with a single contractor for the combined 2 lots:
Lot 1: Supply of Network Equipment and Software Licenses (‘the Goods’).
Lot 2: Maintenance and Support for existing Cisco Network and new network …
View the procurement » Mentioned suppliers:BT Communications Ireland
2014-11-03Supply and delivery of Network equipment and Maintenance of same (Waterford Institute of Technology)
WIT is currently seeking to select a Company to supply the Institute with:
Network Equipment
Network Maintenance Services
From the returned Tenders, a single supplier will be chosen to supply the above goods and services to this Institute for a period of up to 48 months but no less than 24 months. The Institute is looking for an external partner who can actively grow the network with WIT and advise on network developments over this period.
This tender applies to all WIT network equipment and may be used …
View the procurement » Mentioned suppliers:Eircom