The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), and any other business systems that may be selected by the Authority in future.
The ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural areas. The key component of the system is a booking system; bookings can be made through a call centre and the website.
The system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area. Since then, the system has been rolled out to 14 transport coordination units (TCU — also known as Local Link offices) with a further 4 to be rolled out. The contract for the management of the system was novated from Sligo/Leitrim to the NTA in December 2013. Since 2013, the NTA has enhanced the website and is developing a mobile app, which will be released in January 2015.
Deadline
The time limit for receipt of tenders was 2015-02-06.
The procurement was published on 2014-12-16.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Contract notice (2014-12-16) Object Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope:
“The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT...”
Quantity or scope
The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), and any other business systems that may be selected by the Authority in future.The ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural areas. The key component of the system is a booking system; bookings can be made through a call centre and the website.The system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area. Since then, the system has been rolled out to 14 transport coordination units (TCU — also known as Local Link offices) with a further 4 to be rolled out. The contract for the management of the system was novated from Sligo/Leitrim to the NTA in December 2013. Since 2013, the NTA has enhanced the website and is developing a mobile app, which will be released in January 2015.
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Harcourt Lane, Iveagh Court
Postal town: Dublin
Contact
Internet address: http://www.nationaltransport.ie🌏
E-mail: info@nationaltransport.ie📧
Phone: +353 18798300📞
Fax: +353 18798333 📠
“To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or respond to this...”
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Source: OJS 2014/S 245-432228 (2014-12-16)
Contract award notice (2015-04-09) Object Scope of the procurement
Total value of the procurement: 255 600 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority Identity
Postal address: Dun Sceine, Harcourt Lane
Postal code: 7
Contact
E-mail: mark.bradwell@nationaltransport.ie📧