Provision of Support and Maintenance of the Rural Transport ITMS Booking System

National Transport Authority

The National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT elements of the Authority's business systems. The Authority will require a range of support services, some of which will be on an ongoing basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS, and for ad-hoc tasks on customisable end-user systems such as Databases, Geographic Information Systems (GIS), and any other business systems that may be selected by the Authority in future.
The ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural areas. The key component of the system is a booking system; bookings can be made through a call centre and the website.
The system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area. Since then, the system has been rolled out to 14 transport coordination units (TCU โ€” also known as Local Link offices) with a further 4 to be rolled out. The contract for the management of the system was novated from Sligo/Leitrim to the NTA in December 2013. Since 2013, the NTA has enhanced the website and is developing a mobile app, which will be released in January 2015.

Deadline

The time limit for receipt of tenders was 2015-02-06. The procurement was published on 2014-12-16.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2014-12-16 Contract notice
2015-04-09 Contract award notice
Contract notice (2014-12-16)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Quantity or scope:
โ€œThe National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Harcourt Lane, Iveagh Court
Postal town: Dublin
Contact
Internet address: http://www.nationaltransport.ie ๐ŸŒ
E-mail: info@nationaltransport.ie ๐Ÿ“ง
Phone: +353 18798300 ๐Ÿ“ž
Fax: +353 18798333 ๐Ÿ“ 

Reference
Dates
Date dispatched: 2014-12-16 ๐Ÿ“…
Submission deadline: 2015-02-06 ๐Ÿ“…
Publication date: 2014-12-19 ๐Ÿ“…
Identifiers
Notice number: 2014/S 245-432228
OJ-S issue: 245
Additional information

โ€œTo receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or respond to this...โ€    Show more

Object
Scope of the procurement
Short description:
โ€œThe National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT...โ€    Show more

โ€œThe ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural...โ€    Show more
Show more (1)
โ€œThe system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area....โ€    Show more
Quantity or scope:
โ€œThe National Transport Authority seeks an experienced IT service supplier who can provide technical support and expertise to maintain and develop ICT...โ€    Show more

โ€œThe ITMS system is a modular suite of applications developed to manage the business processes associated with the provision of public transport in rural...โ€    Show more
Show more (1)
โ€œThe system (www.locallink.ie) was developed and is currently supported by Cora Systems. The first ITMS phase went live in 2011 in the Sligo-Leitrim area....โ€    Show more
Place of performance
Main site or place of performance:
โ€œHarcourt Lane.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œAs set out in the tender documents.โ€
Economic and financial standing:
โ€œAs set out in the tender documents.โ€
Minimum level(s) of standards:
โ€œAs set out in the tender documents.โ€
Technical and professional ability:
โ€œAs set out in the tender documents.โ€
Contract execution
Deposits and guarantees required:
โ€œAs set out in the tender documents.โ€
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œAs set out in the tender documents.โ€
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
โ€œAs set out in the tender documents.โ€
Other particular conditions:
โ€œDescription of particular conditions as set out in the tender documents.โ€

Procedure
Tender validity period: 006 months
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bradwell
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1149 ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83459&B=ETENDERS_SIMPLE ๐ŸŒ
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=83459&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information

โ€œTo receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or respond to this...โ€    Show more

โ€œThe contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The...โ€    Show more
Show more (4)
โ€œThe contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response...โ€    Show more

โ€œThe contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of...โ€    Show more

โ€œTenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide...โ€    Show more

โ€œThe contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ€˜ Contracts)...โ€    Show more

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 18886125 ๐Ÿ“ž
Internet address: https://www.courts.ie ๐ŸŒ
Fax: +353 18886087 ๐Ÿ“ 
Source: OJS 2014/S 245-432228 (2014-12-16)
Contract award notice (2015-04-09)
Object
Scope of the procurement
Total value of the procurement: 255 600 ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Dun Sceine, Harcourt Lane
Postal code: 7
Contact
E-mail: mark.bradwell@nationaltransport.ie ๐Ÿ“ง

Reference
Dates
Date dispatched: 2015-04-09 ๐Ÿ“…
Publication date: 2015-04-14 ๐Ÿ“…
Identifiers
Notice number: 2015/S 072-127945
Refers to notice: 2014/S 245-432228
OJ-S issue: 72

Object
Place of performance
Main site or place of performance:
โ€œDublin.โ€

Procedure
Award criteria
Criterion: 1. Quality (70)
2. Price (30)

Award of contract
Date of contract conclusion: 2015-02-26 ๐Ÿ“…
Name: Open Sky Data Systems
Postal address: Unit 8, Osprey Business Centre, Devoy Quarter, Kildare
Postal town: Naas
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: mcronin@openskydata.com ๐Ÿ“ง
Internet address: http://www.openskydata.com ๐ŸŒ
Information about tenders
Number of tenders received: 4

Contracting authority
Identity
National registration number: 380089

Complementary information
Review body
Information about review deadlines:
โ€œInterested parties are referred to the provisions of the European Communities (Public Authoritiesโ€˜ Contracts) (Review Procedures) Regulations 2010, in...โ€    Show more
Source: OJS 2015/S 072-127945 (2015-04-09)