Provision of Cisco Support and Maintenance Services

Department of Jobs, Enterprise and Innovation

The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability.

Deadline
The time limit for receipt of tenders was 2015-11-04. The procurement was published on 2015-09-22.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2015-09-22 Contract notice
2016-01-13 Contract award notice