Provision of Cisco Support and Maintenance Services
Department of Jobs, Enterprise and Innovation
The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability.
DeadlineThe time limit for receipt of tenders was 2015-11-04. The procurement was published on 2015-09-22.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Data-processing services › Data network management and support services
- • Maintenance and repair of data network equipment › Maintenance of data network equipment
- • Éire/Ireland › Ireland
Procurement history
| Date | Document |
|---|---|
| 2015-09-22 | Contract notice |
| 2016-01-13 | Contract award notice |
Contract notice (2015-09-22)
Object
Scope of the procurement
Title: Maintenance and repair of computer equipment
Quantity or scope: 1 year contract with options to extend annually.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Maintenance and repair of computer equipment 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Jobs, Enterprise and Innovation
Postal address: 23 Kildare Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.djei.ie 🌏
E-mail: patrick.ryan@djei.ie 📧
Phone: +353 16312768 📞
Reference
Dates
Date dispatched: 2015-09-22 📅
Submission deadline: 2015-11-04 📅
Publication date: 2015-09-25 📅
Identifiers
Notice number: 2015/S 186-337258
OJ-S issue: 186
Object
Scope of the procurement
Short description:
Duration: 12 months
Place of performance
Main site or place of performance: Ireland.
Procedure
Tender validity period: 60 days
Languages
Language: English 🗣️
Other languages: Irish.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Patrick Ryan
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1203 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92897&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92897&B=ETENDERS_SIMPLE 🌏
Source: OJS 2015/S 186-337258 (2015-09-22)
Object
Scope of the procurement
Title: Maintenance and repair of computer equipment
Quantity or scope: 1 year contract with options to extend annually.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Maintenance and repair of computer equipment 📦
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Jobs, Enterprise and Innovation
Postal address: 23 Kildare Street
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://www.djei.ie 🌏
E-mail: patrick.ryan@djei.ie 📧
Phone: +353 16312768 📞
Reference
Dates
Date dispatched: 2015-09-22 📅
Submission deadline: 2015-11-04 📅
Publication date: 2015-09-25 📅
Identifiers
Notice number: 2015/S 186-337258
OJ-S issue: 186
Object
Scope of the procurement
Short description:
The Department wishes to engage with a support provider to whom it can escalate hardware or software support calls that cannot be resolved in-house. The support provider will be required to ensure that the equipment under support is registered with its vendor and that the support organisation liaises with the vendor when the nature of the problem goes beyond the support providers competence or capability.
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Place of performance
Main site or place of performance: Ireland.
Procedure
Tender validity period: 60 days
Languages
Language: English 🗣️
Other languages: Irish.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Patrick Ryan
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1203 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92897&B=ETENDERS_SIMPLE 🌏
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=92897&B=ETENDERS_SIMPLE 🌏
Source: OJS 2015/S 186-337258 (2015-09-22)
Contract award notice (2016-01-13)
Object
Scope of the procurement
Title: Maintenance of data network equipment
Total value of the procurement: 85 000 💰
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Code: Maintenance of data network equipment 📦
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2016-01-13 📅
Publication date: 2016-01-14 📅
Identifiers
Notice number: 2016/S 009-012178
Refers to notice: 2015/S 186-337258
OJ-S issue: 9
Procedure
Award criteria
Criterion: 1. Demonstrated ability to meet the service requirements of this request for tender, including the quality of the available staff resources (30)
2. Demonstrated previous experience in providing similar services (30)
3. Cost (40)
Award of contract
Date of contract conclusion: 2016-01-13 📅
Name: PlanNet21 Communications
Postal address: Unit 11, 2009 Orchard Avenue, Citywest Business Park
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: naomi.mulchrone@plannet21.ie 📧
Internet address: http://www.plannet21.ie 🌏
Information about tenders
Number of tenders received: 2
Contracting authority
Identity
National registration number: 8279849U
Source: OJS 2016/S 009-012178 (2016-01-13)
Object
Scope of the procurement
Title: Maintenance of data network equipment
Total value of the procurement: 85 000 💰
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Code: Maintenance of data network equipment 📦
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2016-01-13 📅
Publication date: 2016-01-14 📅
Identifiers
Notice number: 2016/S 009-012178
Refers to notice: 2015/S 186-337258
OJ-S issue: 9
Procedure
Award criteria
Criterion: 1. Demonstrated ability to meet the service requirements of this request for tender, including the quality of the available staff resources (30)
2. Demonstrated previous experience in providing similar services (30)
3. Cost (40)
Award of contract
Date of contract conclusion: 2016-01-13 📅
Name: PlanNet21 Communications
Postal address: Unit 11, 2009 Orchard Avenue, Citywest Business Park
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: naomi.mulchrone@plannet21.ie 📧
Internet address: http://www.plannet21.ie 🌏
Information about tenders
Number of tenders received: 2
Contracting authority
Identity
National registration number: 8279849U
Source: OJS 2016/S 009-012178 (2016-01-13)
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