2020-12-1620/095 — Step 1 — Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland (Ervia)
Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s core values and sustainability ethos is paramount for Gas Networks Ireland.
Gas Networks Ireland requires the provision of a multi-channel contact centre and associated administration services for business and domestic customers.
As per PQQ Doc.
View the procurement » Mentioned suppliers:Fexco Limited
2020-11-26Supply of Registration System (Medical Council)
The Medical Council intends to replace the current Registration System during 2021.This project will be central to the Medical Council ICT Infrastructure and therefore the proposal must be capable of integrating with existing internal and external systems. The integration will include but not be limited to Oracle, Microsoft and SAP. The system will be capable of integrating with a wide variety of 3rd parties’ external systems via API and web services.
View the procurement » Mentioned suppliers:Client Solutions
2020-11-16Provision of an Integrated Human Resource Information System (Sustainable Energy Authority of Ireland)
The objective of this RFT is to invite suitability qualified service providers to provide a fully managed and Hosted Human Resource Information System (HRIS), to include outsourced an payroll services module, a pension management module and a HR Management System module. SEAI is seeking the provision of a hosted HRIS system and a fully managed payroll and pension service to produce monthly payroll for up to 300 employees. Please read Appendix 1 of the RFT for the tender requirements and specification. …
View the procurement » Mentioned suppliers:Access UK Ltd
2020-11-13Provision of Technician Services for Sustainable Transport On-Street Designs (National Transport Authority)
The authority currently requires two CAD Technicians to perform the services as further described in the attached request for tenders in the authority’s offices in Dublin. The Transport Planning and Investment Department of the NTA delivers transport infrastructure including, pedestrian, cycling, bus, light rail, metro and heavy rail. Some of these projects are developed by the NTA itself, while others are developed in cooperation with other delivery agencies. Its schemes ensure the effective management …
View the procurement » Mentioned suppliers:Zuben Ltd
2020-11-13The Supply, Installation and Maintenance of a Breast Care Electronic Patient Record System (Beaumont Hospital)
The Contracting Authority intends to appoint a suitably-qualified and experienced economic operator to install, commission and support an appropriate Breast Care Electronic Patient Record (EPR) System, which will digitally record the patient’s journey from referral, through the services delivered by the Breast Care Centre and on to the patient’s follow up care plans.
The Contracting Authority anticipates that this competition will result in the establishment of a long-term partnership, whereby the …
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2020-11-10Provision of Microsoft Licensing Services (Department of Children, Equality, Disability, Integration and Youth)
The Department wishes to engage the services of a Microsoft Licence Solution Partner to provide the following over the duration of this arrangement.
Pre sales support for specification/clarification of product requirements including advice on the optimum licensing model for the Department’s Microsoft environment.
• support during the ‘True Up’ process with Microsoft if required.
• provision of expert advice in relation to licensing compliance under Microsoft licensing requirements.
DCYA is tenant …
View the procurement » Mentioned suppliers:CDW Limited
2020-10-30Request for Information (RFI) for the Establishment of a Framework for the Provision of Open Data Services and... (The Office of Government Procurement)
The Office of Government Procurement (OGP) is now starting the process in undertaking the establishment of a new framework agreement for the provision of open data services and support for the Irish Public Sector.
The purpose of this Request for Information (RFI) is to gather market information for open data services and support.
Please note that this is not a competition and we are not seeking tenders at this stage. It is purely an information gathering exercise seeking the views of market operators on …
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2020-10-26The Provision of Data Protection/GDPR Management Software (Department of Agriculture, Food and the Marine)
Tenderers are invited to propose a data protection/GDPR management software solution which consists of a record of processing activities solution with the key features of workflow management and reporting functions, additionally providing data protection programme functions such as data protection policy management, data protection user awareness delivery and training materials to support staff compliance with all relevant and applicable data protection legislation and information security best practices.
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2020-10-23Single-party Framework for the Provision of Maintenance and Backlog Management (BAU Changes) for Digital Web Services (An Post)
An Post is seeking to enter into a single party framework agreement for the provision of inter alia, Maintenance/Backlog Management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU changes) and Lot 2 secondary supplier for Digital Web Maintenance/Backlog Management (BAU changes) a period of 3 years with the option to extend for up to a further 2 years.
Suppliers can submit for both lots; however, it must be noted that no one …
View the procurement » Mentioned suppliers:Arekibo CommunicationsStrata3
2020-10-22Commercial Vehicle Information System: Enhancement and Maintenance/Support Provision (Road Safety Authority (RSA))
The Road Safety Authority (RSA) wishes to invite suitably qualified and experienced companies who are interested in being appointed to provide the services for the commercial vehicle information system: enhancement and maintenance/support provision.
The contract would be for a period of 6 years and, at the discretion of the RSA, two contract period extensions each up to 1 year.
The competition will follow a restricted procedure consisting of two stages. A pre-qualification stage open to all interested …
View the procurement » Mentioned suppliers:Fujitsu (Ireland) Limited
2020-10-19Online News Media Monitoring and Media Evaluation Services Across 20 Markets (Tourism Ireland CLG)
Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20 markets. As part of this contract, the supplier will provide a centralised media monitoring service for online news content across these 20 markets which feeds into the global evaluation database.
Please refer to the associated documentation available for downloading from www.etenders.gov.ie for details of Tourism Ireland's specific requirements.
View the procurement » Mentioned suppliers:Carma International Limited
2020-10-15Provision of ICT Penetration Vulnerability Testing (National Transport Authority)
The National Transport Authority requires the provision of ICT Penetration testing service provider to determine how secure the Authority ITC infrastructure cloud and premise network is to enable the Authority to prioritise, mitigate and remedy potential vulnerabilities, and/or weakness found.
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2020-10-08Contract for the Provision of a Multi-functional Virtual Healthcare System (Beaumont Hospital)
The contracting authority intends to award a contract for the configuration and implementation of a multi-functional virtual healthcare platform for multi-disciplinary users. In the first instance, the initial contract comprises the delivery of the required solution at Our Lady of Lourdes Hospital, Drogheda and its related Community Healthcare Organisations.
Following the award of the initial contract, the most likely additional option to be awarded comprises the roll-out of the solution to the RCSI …
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2020-10-06Website Development, Support and Maintenance (EirGrid plc)
EirGrid has a requirement for the development, maintenance and support service’s to support and enhance the existing websites detailed in the scope of requirements. The websites perform a vital function providing current information about the electricity market on the island of Ireland. It is envisaged that this function will grow throughout the lifetime of this contract and be able to adapt to the demands of the market. The current support and maintenance agreement enabled EirGrid to commence the …
View the procurement » Mentioned suppliers:Dept
2020-10-06Development, Maintenance, Support and Improvement Services for the SOLAS Moodle Infrastructure (SOLAS)
SOLAS has put in place a federated Moodle infrastructure to meet the VLE (virtual learning environment) needs of the Further Education and Training (FET) sector in Ireland. SOLAS requires services to:
1) monitor, maintain and update the federated Moodle infrastructure, while ensuring continual improvement in performance and usability;
2) design and implement seamless integration solutions to SOLAS and FET systems and maintain existing web services integrations between these systems;
3) provide …
View the procurement » Mentioned suppliers:Enovation Solutions
2020-09-30CIE Board Portal (Coras Iompair Eireann (CIE Utility))
CIE and its subsidiary operating companies wish to procure an off the shelf board portal system. The current platform used by Boards, Board Committees, Board Advisory Groups and the management teams across the CIE Group (approximately 113 users across 21 meeting sites), for the distribution of papers for meetings will not be supported in the long term and it does not support multi factor authorisation (MFA). Therefore, there is a demand to replace the current platform. In addition, papers are also …
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2020-09-29IT System Maintenance, Support and Development (Public Appointments Service)
The Public Appointments Service is the centralised provider of recruitment, assessment and selection services for the civil and public service.
PAS wishes to invite tenders from suppliers/service providers for the provision of maintenance, support and development services for its recruitment application environment. At a minimum, this will include:
• one dedicated resource providing maintenance, support and development for all elements of the bespoke application STAR and associated systems;
• remote …
View the procurement » Mentioned suppliers:Version 1
2020-09-15Project Manager to Oversee the Implementation of Replacement IT System (Department of Transport, Tourism and Sport)
A project manager resource is required to manage the delivery of an IT system replacement, to be used by the Road Transport Operator Licensing (RTOL) unit at the Department of Transport, Tourism and Sport (DTTAS). The project manager will be required to assist with the IT vendor selection process; work closely with the successful vendor and RTOL/DTTAS stakeholders and drive the development and roll-out of the new IT sytem. To this end, the project manager must be able to assess proposed systems and …
View the procurement » Mentioned suppliers:Casseo Ltd
2020-09-11Establishment of Single Party Framework for the Provision of Procurement System Solutions (Bus Eireann/Irish Bus)
Scope of contracting authority’s requirement
The contracting authority proposes establishing of single party framework for the provision of procurement system solutions with an initial contract for the installation of a source to contract with a 5-year maintenance and support, with the option of extending the maintenance and support contract on a rolling year on year basis as required by Bus Eireann.
Initial contract
Bus Eireann are seeking a source to contract software application to align with its …
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2020-09-02Interoperability Management Platform (Transport Infrastructure Ireland (TII))
The ‘Interoperability Management Platform’ (IMP) is the tolling interoperability system which enables the electronic toll collection (ETC) in Ireland, whereby a single electronic toll tag/on board unit (OBU) can be utilised to make toll payments at all toll plazas in Ireland. The use of ETC assists in increasing the vehicle throughput through toll plazas, provides a convenience to customers to make toll payment and simplifies revenue collection and consolidation among the various toll plaza and …
View the procurement » Mentioned suppliers:Indra Sistemas, S.A.
2020-08-17MapRoad and Related Software Development (Local Government Management Agency)
Software Development principally for the MapRoad suite of systems, but may also be available for other LGMA systems that are based on the LGMA CORE application (such as LG Returns, NPPR and POW), to develop systems using the CORE application and to support services for the range of business areas supported by the LGMA.
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