Single-party Framework for the Provision of Maintenance and Backlog Management (BAU Changes) for Digital Web Services

An Post

An Post is seeking to enter into a single party framework agreement for the provision of inter alia, Maintenance/Backlog Management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU changes) and Lot 2 secondary supplier for Digital Web Maintenance/Backlog Management (BAU changes) a period of 3 years with the option to extend for up to a further 2 years.
Suppliers can submit for both lots; however, it must be noted that no one supplier will be awarded both lots but will be contractually obliged to work together if required.

Deadline

The time limit for receipt of tenders was 2020-11-25. The procurement was published on 2020-10-23.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2020-10-23 Contract notice
2021-04-29 Contract award notice
Contract notice (2020-10-23)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: 2016
Short description:
An Post is seeking to enter into a single party framework agreement for the provision of inter alia, Maintenance/Backlog Management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU changes) and Lot 2 secondary supplier for Digital Web Maintenance/Backlog Management (BAU changes) a period of 3 years with the option to extend for up to a further 2 years. Suppliers can submit for both lots; however, it must be noted that no one supplier will be awarded both lots but will be contractually obliged to work together if required.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional CPV: Software programming and consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Utilities entity
Awarding authority name: An Post
Postal address: General Post Office, O'Connell Street
Postal town: Dublin
Contact
Internet address: https://www.anpost.com/ ๐ŸŒ
E-mail: noelle.kenneally@anpost.ie ๐Ÿ“ง
Phone: +353 17058551 ๐Ÿ“ž
Fax: +353 18736828 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=176615&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=176615&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2020-10-23 ๐Ÿ“…
Submission deadline: 2020-11-25 ๐Ÿ“…
Publication date: 2020-10-28 ๐Ÿ“…
Identifiers
Notice number: 2020/S 210-514404
OJ-S issue: 210

Object
Scope of the procurement
Short description:
An Post is seeking to enter into a single party framework agreement for the provision of inter alia, Maintenance/Backlog Management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU changes) and Lot 2 secondary supplier for Digital Web Maintenance/Backlog Management (BAU changes) a period of 3 years with the option to extend for up to a further 2 years.
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Suppliers can submit for both lots; however, it must be noted that no one supplier will be awarded both lots but will be contractually obliged to work together if required.
An Post is seeking to enter into a single party framework agreement for the provision of inter alia, maintenance/backlog management (BAU changes)(Business as Usual) with 1 supplier for:
โ€” Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) and
โ€” Lot 2 Secondary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) a period of 3 years with the option to extend for up to a further 2 years.
An Post Group require the provision of maintenance/backlog management (BAU changes, business as usual) services including, but not limited to:
โ€ข ongoing delivery of changes to An Post.com to support campaigns, product launches, customer engagement, compliance requirements, service updates, etc.
โ€ข ongoing maintenance including bug-fixes, updates, security patching, API updates, etc.
โ€ข backlog management including prioritisation, testing, release, etc.
โ€ข small Change management including planning, budgeting, development of new functionality, features and components as well as deployment and testing.
Duration: 36 months
Description of renewals: Option to extend for up to a further 24 months.

Procedure
Legal basis: 32014L0025
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Noelle Kenneally
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/391 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=176615&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Estimated timing for further notices: 2026

Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Inns Quay
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 210-514404 (2020-10-23)
Contract award notice (2021-04-29)
Object
Scope of the procurement
Short description:
An Post has entered into single party framework agreement for the provision of inter alia, maintenance/backlog management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) and 1 supplier for Lot 2 Secondary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) a period of 3 years with the option to extend for up to a further 2 years. Suppliers can submit for both lots; however, it must be noted that no one supplier will be awarded both lots but will be contractually obliged to work together if required.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: General Post Office
Postal code: O'Connell Street

Reference
Dates
Date dispatched: 2021-04-29 ๐Ÿ“…
Publication date: 2021-05-04 ๐Ÿ“…
Identifiers
Notice number: 2021/S 086-223708
Refers to notice: 2020/S 210-514404
OJ-S issue: 86

Object
Scope of the procurement
Short description:
An Post has entered into single party framework agreement for the provision of inter alia, maintenance/backlog management (BAU changes)(Business as Usual) with 1 supplier for Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) and 1 supplier for Lot 2 Secondary supplier for Digital Web Maintenance/Backlog Management (BAU Changes) a period of 3 years with the option to extend for up to a further 2 years.
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An Post has entered into a single party framework agreement for the provision of inter alia, maintenance/backlog management (BAU changes)(Business as Usual) with 1 supplier for:
โ€” Lot 1 Primary supplier for Digital Web Maintenance/Backlog Management (BAU Changes), and
Place of performance
Main site or place of performance: Ireland

Award of contract
Date of contract conclusion: 2021-04-22 ๐Ÿ“…
Name: Arekibo Communications
National registration number: IE6363295D
Postal address: 16 Windsor Place, Dublin 2
Postal town: Dublin
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 9052046 ๐Ÿ“ž
E-mail: martinc@arekibo.com ๐Ÿ“ง
Internet address: http://www.arekibo.com ๐ŸŒ
Name: Strata3
National registration number: IE8296255K
Postal address: 10 Westland Square, Dublin 2
Phone: +353 16718806 ๐Ÿ“ž
E-mail: sales@strata3.com ๐Ÿ“ง
Internet address: http://www.strata3.com ๐ŸŒ
Source: OJS 2021/S 086-223708 (2021-04-29)