Online News Media Monitoring and Media Evaluation Services Across 20 Markets

Tourism Ireland CLG

Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20 markets. As part of this contract, the supplier will provide a centralised media monitoring service for online news content across these 20 markets which feeds into the global evaluation database.
Please refer to the associated documentation available for downloading from www.etenders.gov.ie for details of Tourism Ireland's specific requirements.

Deadline
The time limit for receipt of tenders was 2020-11-18. The procurement was published on 2020-10-19.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-10-19 Contract notice
2020-10-23 Additional information
2023-09-21 Contract award notice
Contract notice (2020-10-19)
Contracting authority
Name and addresses
Name: Tourism Ireland CLG
National registration number: N/a
Postal address: Bishop's Square, Redmond's Hill
Postal town: Dublin
Postal code: D02 TD99
Country: Ireland 🇮🇪
Contact person: Procurement Officer
Phone: +353 14763400 📞
E-mail: tenderresponse@tourismireland.com 📧
Fax: +353 14763642 📠
Region: Éire/Ireland 🏙️
URL: http://www.ireland.com 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=176342&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=176342&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Online News Media Monitoring and Media Evaluation Services Across 20 Markets OMM/EG/2020”
Products/services: Monitoring and control services 📦
Short description:
“Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20...”    Show more
Estimated value excluding VAT: EUR 1 500 000 💰

1️⃣
Additional products/services: Newspapers, journals, periodicals and magazines 📦
Additional products/services: Media storage and reader devices 📦
Additional products/services: Communication and multimedia software development services 📦
Additional products/services: Content or data standardization and classification services 📦
Additional products/services: Radio and television services 📦
Additional products/services: News-agency services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Across a global network of 20 markets.
Description of the procurement:
“Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The contract will be renewed annually, subject to satisfactory contractor performance, budget and other factors. The initial term will be for three (3)...”    Show more
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Previous recent experience (within the past 3 years) in multi market reporting with various and complex data feeds — please provide brief descriptions of...”    Show more
Description
Additional information:
“Please consult the associated RFT documentation which contains full instructions regarding the submission of a request to participate and is available for...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“Please consult the associated documentation available for download from www.etenders.gov.ie Tourism Ireland requires the services to adhere to good industry...”    Show more
Economic and financial standing
List and brief description of selection criteria:
“As detailed in the associated documentation available for download from www.etenders.gov.ie”
Conditions for participation

“(i) turnover during any of the previous 3 financial years was at least: EUR 500 000; (ii) it is a condition of award that the successful tenderer is and...”    Show more
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: Ability to service the requirements across 20 markets.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Restricted procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-11-18 12:00 📅
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2020-12-01 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12

Complementary information
Additional information

“Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Review procedure
Precise information on deadline(s) for review procedures:
“This contract/framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification.”
Source: OJS 2020/S 207-503599 (2020-10-19)
Additional information (2020-10-23)
Object
Scope of the procurement
Short description:
“Tourism Ireland wishes to contract a media evaluation consultancy to support with qualitative media evaluation of global earned media coverage, spanning 20...”    Show more

Complementary information
Original notice reference
Notice number in the OJ S: 2020/S 207-503599

Changes
Text to be corrected in the original notice
Section number: III.1.2)
Place of text to be modified: Economic and financial standing
Old value
Text:
“Candidates must declare below that they satisfy the minimum insurance requirements set out below and they are able, upon request and without delay, to...”    Show more
New value
Text:
“Candidates must declare below that they satisfy the minimum insurance requirements set out below and they are able, upon request and without delay, to...”    Show more
Source: OJS 2020/S 210-514126 (2020-10-23)
Contract award notice (2023-09-21)

Object
Scope of the procurement
Title:
“Online News Media Monitoring & Media Evaluation Services Across 20 Markets OMM/EG/2020”
Short description:
“CONTRACT AWARDED TO HIGHEST SCORING TENDERER FOLLOWING A COMPETITIVE TENDER PROCESS. Tourism Ireland wishes to contract a media evaluation consultancy to...”    Show more
Total value of the procurement (excluding VAT): EUR 1 500 000 💰
Description
Description of the procurement:
“Tourism Ireland launched a competitive procurement process to contract a media evaluation consultancy to support with qualitative media evaluation of global...”    Show more
Award criteria
Quality criterion (name):
“Evaluation Expertise based on Examples of managing multiple data feeds from many monitoring providers”
Quality criterion (weighting): 15%
Quality criterion (name):
“Evaluation Expertise based on Demonstrable experience supporting a multi-market client through a change management process, guiding global organisations on...”    Show more
Quality criterion (name):
“Monitoring Expertise based on Proven experience in developing and improving monitoring search terms across multiple languages.”
Quality criterion (weighting): 10%
Quality criterion (name):
“Monitoring Expertise based on Proposed alerting format for new online content sourced.”
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%
Description
Additional information:
“CONTRACT AWARDED TO HIGHEST SCORING BIDDER FOLLOWING EVALUATION OF TENDERS RECEIVED AGAINST STATED CRITERIA. COMPETITION CLOSED”

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 207-503599

Award of contract

1️⃣
Contract Number: 1
Title: Online News Media Monitoring & Media Evaluation Services Across 20 Markets
Date of conclusion of the contract: 2021-04-01 📅
Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Carma International Limited
National registration number: 751-9728-02
Postal address: Studio 17-18, Royal Victoria Patriotic Building
Postal town: London
Postal code: Sw18 3SX
Country: United Kingdom 🇬🇧
Region: United Kingdom 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 500 000 💰
Total value of the contract/lot: EUR 1 500 000 💰

Complementary information
Additional information
Contract awarded. competition closed
Review procedure
Precise information on deadline(s) for review procedures:
“This contract/framework is covered by the application of the Remedies Directive and the relevant standstill period applied at time of notification”
Source: OJS 2023/S 185-577611 (2023-09-21)