2020-11-12   SIP Trunk Services (Central Bank of Ireland)
The Central Bank intends to establish an agreement with a suitably experienced economic operator to design, provide, implement, operate, support and manage a telephony service, incorporating primarily VoIP SIP trunk services and related communications infrastructure across all Central Bank locations including North Wall Quay, Spencer Dock, Sandyford and any other future location(s) (‘Premises’). There is also a requirement for broadband and analogue PSTN services. Please see attached documentation for … View the procurement »
Mentioned suppliers: Eircom
2020-10-12   Framework for Provision of Telecommunication Services to Ervia — PQQ (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services. It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be sub-divided into 4 separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia. View the procurement »
Mentioned suppliers: Eircom Vodafone Ireland Limited
2020-09-15   Provision for the Supply and Fulfilment of Mobile Handsets and Associated Services (An Post)
Accompanying pre-qualification questionnaire has full details but below sets out a summary of requirements: • actively engage with An Post Mobile and advise on selecting/securing best option range to match An Post Mobile requirements; • sourcing of relevant handset range as required by An Post Mobile; • securing best price on all devices on behalf of An Post Mobile; • full supply chain management of all stock, including SIMs and any additional accessories and devices as required by An Post Mobile; • … View the procurement »
Mentioned suppliers: Fonua Ltd
2020-09-14   The Provision of Fixed Voice and VOIP (Technological University Dublin (TU Dublin))
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the … View the procurement »
Mentioned suppliers: eir Business
2020-08-04   Fixed Voice and VoIP Services (Department of Agriculture, Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits. View the procurement »
Mentioned suppliers: Eircom
2020-07-27   Fixed Voice Telephone Services for the Property Registration Authority offices (The Property Registration Authority (PRA))
Fixed Voice telephone services for the Property Registration Authority offices. View the procurement »
2020-06-19   Online Appointment and Scheduling Solution (Department of Justice and Equality)
The delivery to immigration service delivery, ISD, (formally Irish Naturalisation and Immigration Service, INIS), a solution that incorporates a secure online appointment system for the Registration Unit, Burgh Quay and the International Protection Office, a queue management system for the Registration Unit and a secure scheduling system for the International Protection Office. Maintenance and support of the solution will also be required. View the procurement »
Mentioned suppliers: Target Integration Ltd
2020-06-09   20/040 — Framework for Provision of Telecommunication Services to Ervia (Ervia)
Ervia is undertaking a competitive tendering process, the objective of which is to establish multi-party framework agreements in relation to the provision of telecommunications services. It is anticipated that a separate framework agreement will be entered into for each lot. Telecommunication services will be subdivided into six separate lots. It is intended that the initial contracts to be awarded under each framework agreement will be for the Irish Water and Group businesses of Ervia. View the procurement »
2020-04-09   ADVA_support_2020_HEAnet (HEAnet CLG)
Supply of support services for ADVA equipment and ADVA management software for HEAnet. View the procurement »
Mentioned suppliers: ADVA Optical Networking SE
2020-04-02   Control Room of the Future (EirGrid plc)
EirGrid is seeking expressions of interest from suitably qualified and competent advisors to review our current control room operations in Dublin/Belfast and other jurisdictions in the energy and non-energy sectors from around the world to identify best practice in terms of tools, processes and systems. This is expected to include big data analytics promoting control and decision making in a dynamic environment to facilitate automation for our 2030 and beyond requirements taking the high level of planned … View the procurement »
Mentioned suppliers: EPRI Europe DAC
2020-03-30   Provision of Satellite Data Communication Services for GNI (Ervia)
The key objective of this requirement is to install and maintain new and existing equipment and associated data links required to deliver this. This new service will provide: 1) a highly available broadband service that transverses over a major satellite network provider; 2) a secure and highly available datalink between remote telemetry sites and the GNI SCADA primary and DR Datacentres; 3) a corrective and preventative maintenance support model for the existing satellite sites; 4) a civil and … View the procurement »
Mentioned suppliers: EMR Integrated Solutions
2020-03-10   Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment
2020-02-19   GMIT (CUA) Single Operator Framework Agreement Telecoms 2020 (Galway Mayo Institute of Technology)
GMIT wishes to establish a single party framework for Landline, PRA (initially), migrating to SIP and associated equipment supply, delivery, core equipment installation, project management and maintenance services. Please note that the following contracting authorities may use this framework throughout its’ lifetime (within the 10 years). However, it is not envisaged that Letterkenny Institute of Technology and Institute of Technology Sligo will utilise this framework within the first 12 months. — … View the procurement »
Mentioned suppliers: Hibernia Services Trading as Evros... Vodafone Ireland Ltd
2020-02-06   Single Party Framework Agreement for the Provision of Telephony Services (Beaumont Hospital)
The contracting authority intends to appoint a suitably-qualified and experienced economic operator to provide support and maintenance services in respect of its existing telephony infrastructure for the duration of the framework agreement. The telephony infrastructure at Beaumont Hospital has evolved over many years and is complex. Presently, 3 telephone systems are installed, supporting around 3 500 internal extensions. The systems are networked and there is a range of interconnecting links to … View the procurement »
Mentioned suppliers: PFH Technology Group
2020-01-13   The Provision of Consultancy to Support the Planning, Design and Configuration of a New Pilot Customer Contact... (Department of Employment Affairs and Social Protection)
The provision of expert consultancy to DEASP to support the design, structure and processes for new and existing customer contact centres within DEASP, with a view to delivering measureable improvements in the quality of the customer experience provided by DEASP. View the procurement »
Mentioned suppliers: BearingPoint Ireland
2019-12-13   RFT for the Provision of Smart Devices, Voice and Data Communications, Device Security and Remote Access Services (Central Statistics Office)
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
Mentioned suppliers: Vodafone Ireland Ltd
2019-11-25   Fixed Voice and VoiP Services (Central Statistics Office)
Fixed Voice and VoIP Services. The Central Statistics Office (CSO) are looking to appoint a supplier to provide fixed voice and VoIP services for all 3 offices of the CSO. View the procurement »
Mentioned suppliers: Vodafone Ireland
2019-11-22   Enhanced Telephony and Collaboration Solution (Unified Communications) (Office of Public Works (OPW))
The provision of an enhanced telephony and collaboration solution to deliver unified communications (telephony, messaging, shared workspaces, video-conferencing and related services across multiple locations and devices). View the procurement »
2019-11-19   Satellite Space KU Band Services (Raidio Teilifis Eireann (RTE))
RTÉ invites submissions, from suitably qualified tenderers to supply satellite space on KU band for television and radio. RTÉ requires satellite space segments for its news services, other television programming including sports and special events and radio events such as outside broadcasts. View the procurement »
Mentioned suppliers: Telenor UK Ltd
2019-11-18   The Supply of Maintenance and Support of Avaya Aura Suite of Communications Products (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre. View the procurement »
Mentioned suppliers: Vodafone
2019-10-23   Supply of International Telecommunications Data Circuits (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
In summary, the services comprise: (a) end-to-end layer 2 (where layer 2 has the meaning given in the open systems interconnection (OSI) model) synchronous telecommunications data circuits; (b) support and maintenance of synchronous telecommunications data circuits. View the procurement »
Mentioned suppliers: Colt Technology Services Ltd Vodafone
2019-09-24   Provision of Maintenance of Telephone Handsets and LAN Cabling (Coras Iompair Eireann (CIE Utility))
CIE wishes to procure the service to maintain telephone handsets and the associated telephone and LAN cabling. CIE Group of Companies has a nationwide PABX System comprising approximately 4 000 telephone handsets and associated telephone cabling. It also has a nationwide LAN infrastructure. Maintenance will consist of break/fix maintenance of the handset population and the associated telephone cabling which will comprise the wiring from the active equipment (PABX or equivalent) to the handset. … View the procurement »
2019-09-06   Core Telephony Managed Service (Dublin City Council)
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings. It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles. View the procurement »
Mentioned suppliers: Vodafone
2019-08-26   Managed IP Telephony and Managed POE LAN Switches (Citizens Information Board)
A fully managed IP Telephony System to include supply, installation, testing, commissioning and ongoing monitoring, management and support at 154 locations across Ireland. View the procurement »
Mentioned suppliers: Vodafone Ireland
2019-08-08   The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre. View the procurement »
2019-07-18   A Data Transfer Solution for An Garda Síochána (An Garda Síochána)
An Garda Síochána (AGS) is seeking a DTS that will ensure that it can meet its current known data transfer requirements at both an organisational and individual level and future unknown requirements. The solution should ensure that AGS would be able to send, receive and request data with the required security, centralised access controls, file encryption and activity tracking needed to ensure operational reliability and compliance with SLA, internal governance and regulatory requirements. The new system … View the procurement »
Mentioned suppliers: i-Conx Solutions Ltd
2019-07-03   The Supply of Fixed Voice Services (Department of Employment Affairs and Social Protection)
The supply of fixed voice services to the Department of Employment Affairs and Social Protection. View the procurement »
Mentioned suppliers: Vodafone Ireland
2019-07-01   Foreign News Agency Service Provider (Raidio Teilifis Eireann (RTE))
This invitation to tender requests submissions from suitably, qualified agencies for the provision of international news and sports-news text, graphics and video footage services and content. View the procurement »
2019-06-12   Provision of Call Management Services and Social Media Monitoring (Bus Eireann/Irish Bus)
Provision of call management services and social media monitoring. Lot 1: Call Management Services. Lot 2: Social Media Monitoring. View the procurement »
2019-05-09   Defence Forces Email Archiving System (Defence Forces Ireland)
In summary, The Defence Forces will award a contract in 1 + 1 + 1 + 1 years from the date of award. The contract is for the provision of a maintenance agreement for the Defence Forces email archiving system MailMeter on the Defence Forces CISN network. The contract is subject to satisfactory performance and regular review of cost competitiveness. View the procurement »
Mentioned suppliers: Waterford Technologies
2019-03-20   Satellite Space Ka and Ku Band Services (Raidio Teilifis Eireann (RTE))
RTÉ invites submissions, from suitably qualified tenderers to supply satellite space on the Ka and Ku bands. RTÉ requires satellite space segments for its news services, other television programming and radio requirements. View the procurement »
Mentioned suppliers: Bigblu Operations Ltd t/a bigblu
2019-02-20   Provision of a Managed Service for Telephonist Services (Department of Agriculture, Food and the Marine)
The Department requires a managed service for delivery of telephonist services managed and supervised by a dedicated service delivery manager on the service provider’s own staff who should not be directly involved carrying out the day-to-day call handling function. View the procurement »
Mentioned suppliers: Accent Facilities Solutions
2019-02-15   The Provision of Satellite Connectivity and Associated Services to Support Irish Naval Service Operations (Defence Forces Ireland)
The Defence Forces (DF) currently supports Irish Naval Service (INS) operations through an operational satellite services contract which will naturally terminate in Q2 2019. This framework ensures the delivery of operational satellite and associated support services within its area of operations. View the procurement »
2019-01-24   DCU-Request for Tenders for the Supply of a Unified Communications System (Education Procurement Service (EPS))
In summary, the goods comprise: To procure a communications and collaboration platform which supports “open standards” thereby allowing DCU to provide best in class services using a mix of new and existing technologies from a platform which has the capability to deliver future emerging communications, PBX, video conferencing and collaboration tools. View the procurement »
Mentioned suppliers: Damovo Irl
2018-12-04   Digital Postbox Software Solution and Related Services (Office of the Government Chief Information Officer)
The Digital Postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their Government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provide individuals with fast, efficient and accessible access to their mail digitally. View the procurement »
Mentioned suppliers: e-Boks A/S
2018-11-02   Multi Supplier Framework Agreement for the provision of PEPPOL Networking and eInvoicing Systems and Services to the... (The Office of Government Procurement)
The European Parliament and Council voted on the 16.4.2014 to adopt the Directive 2014/55/EU on electronic invoicing in public procurement with the goal of facilitating the use of a European standard on electronic invoicing across Member States. As part of Irish eInvoicing strategy, on 18.1.2018, the Minister of State Patrick O’Donovan TD signed Ireland up as a PEPPOL Authority member of OpenPEPPOL, which coordinates the PEPPOL eDelivery network for eProcurement and eInvoicing. The OGP will operate the … View the procurement »
Mentioned suppliers: Celtrino Document Centric Solutions Edicom Capital SL Pagero AB (publ)
2018-10-10   Request for Tenders for the Provision of an Online News Media Monitoring Service (Houses of the Oireachtas Service)
In summary, the services comprise the engagement of an economic operator for the supply of an online news media monitoring service with news content searching and alerting functionality. View the procurement »
Mentioned suppliers: Factiva Ltd
2018-10-10   Data Classification Software and Support Services (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The Department has a requirement for Data Classification software to classify and control its corporate data in line with its data classification policy and associated data handling guidelines. View the procurement »
Mentioned suppliers: Zinopy Ltd
2018-09-28   Request for Tenders for Support and Maintenance of VoIP Telephony Software and Hardware (Courts Service)
Tenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment. The services will include provision of helpdesk services, software licencing and support and network hardware support. View the procurement »
Mentioned suppliers: EIRCOM LTD
2018-09-20   Implementation, Maintenance and Support of a Business to Business (B2B) CRM Solution Incorporating Email Marketing... (Tourism Ireland Limited)
Tourism Ireland seeks a suitably qualified supplier to provide a Business to Business (B2B) Customer Relationship Management (CRM) solution. The list of elements forming the services is indicative only, is not exhaustive and may be subject to change. The primary function of the CRM solution will be to manage Tourism Ireland’s communications with their industry partners on the Island of Ireland, and overseas trade, media and business tourism contacts in their markets. The solution may also be used in … View the procurement »
2018-08-29   Provision of Non Geographical Telephony (NGN) Services (Electricity Supply Board (ESB))
The Contracting entity intends to procure a single Framework Agreement for the provision of Non geographic telephony services. It is proposed that the Contract will include (non-exhaustive list – high level scope): Routing of Non geographic numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available). — ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers. — the ability … View the procurement »
2018-08-24   Provision of VOIP and NETWORK Support, Maintenance and Upgrade Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a VOIP and NETWORK supplier for the next 3 years, commencing no later than 1.2.2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services. The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the … View the procurement »
Mentioned suppliers: PlanNet 21 Communications Ltd
2018-04-26   Small Business Innovation Research (SBIR) Last Mile Delivery (Dublin City Council)
Both Dublin and Belfast city council are looking for ways to enhance the efficiency and effectiveness of deliveries, reducing the number of goods vehicles in their respective urban centres, which in turn will improve air quality, noise pollution and road safety. This needs to be achieved in a way that minimises the financial impact to business in both cities. We are confident that innovative and new approaches are possible leveraging new technology opportunities and business models which can also ensure … View the procurement »
Mentioned suppliers: Grid Smarter Cities Ltd Masterlink Airport Solutions Parkunload, SL Passel United Parcel Service of Ireland Ltd WeBringg Ltd
2018-04-23   RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer … View the procurement »
Mentioned suppliers: Provident CRM Ltd
2018-03-09   Supply of a Hosted IP Telphony System for the Education and Training Boards and associated centres (Education Procurement Service (EPS))
Request for Tenders to establish a Single Supplier Framework Contract for the Supply of a Hosted IP Telephony System for the Education and Training Boards and associated centres. View the procurement »
2018-02-16   Provision of Mobile Phone Handsets & Associated Mobile Phone Service to Horse Racing Ireland, Subsidiaries and the... (Horse Racing Ireland (HRI))
Tenders are invited for the provision of mobile phone handsets & associated mobile phone service to horse racing Ireland, subsidiaries and the Irish Horseracing Regulatory Board. Please consult the invitation to tender for further information. View the procurement »
Mentioned suppliers: Three Ireland (Hutchison) Limited
2018-02-16   General Data Protection Regulation (GDPR) Management Application (An Garda Síochána)
An Garda Síochána (hereinafter referred to as the Contract Authority) invites tenders from suitably qualified providers for the provision of a GDPR compliance and Data Protection Management Application. View the procurement »
Mentioned suppliers: OneTrust Technology Limited
2018-01-12   The supply of commercially published Business Information/Market Research Databases available electronically in ten (10) Lots (Enterprise Ireland)
Tenders are invited for the supply of electronic business information/market. Research databases for The Market Research Centre (MRC) of Enterprise. Ireland (EI). EI staff and clients require up to date published multi-sectoral global. Research, company lists, profiles and financial reports, economic reports on. Countries and full text and archive of trade journals. The role of the Market Research Centre is to provide EI client companies with. The market intelligence needed to grow jobs and exports. The … View the procurement »
2017-12-12   Provision of a Public Transport Mobile Ticketing Solution (National Transport Authority)
The NTA is seeking to enter into a contract for the provision of a Public Transport Mobile Ticketing Solution for use across various public transport operators in Ireland. This contract is intended for the provision of a transport mobile ticketing solution from the supplier, which would be deployed nationally across multiple public transport operator services in Ireland. This is likely to include both multi-operator and multi-modal tickets. NTA has defined a road map for the next generation of automated … View the procurement »
Mentioned suppliers: Cubic Transportation Systems Ltd
2017-11-14   The establishment of a Single Party Framework for the provision of an Operational Space Segment. The Contracting... (Defence Forces Ireland)
The establishment of a Single Party Framework for the provision of an Operational Space Segment. The Contracting Authority requires, Ku Band coupled with comprehensive support and maintenance services. View the procurement »
Mentioned suppliers: National Space Centre Limited