The Supply of Maintenance and Support of Avaya Aura Suite of Communications Products

Department of Employment Affairs and Social Protection

The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre.

Deadline
The time limit for receipt of tenders was 2019-12-20. The procurement was published on 2019-11-18.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2019-11-18 Contract notice
2019-12-17 Additional information
2019-12-20 Additional information
2020-03-23 Contract award notice
Contract notice (2019-11-18)
Object
Scope of the procurement
Title: PABX systems
Short description:
“The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre.”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: PABX systems 📦
Additional CPV: PABX equipment 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Employment Affairs and Social Protection
Postal address: Kilmainham East
Postal code: Ie
Postal town: Dublin
Contact
Internet address: http://www.welfare.ie 🌏
E-mail: dermot.kelly@welfare.ie 📧
Phone: +353 14164105 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157380&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157380&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-11-18 📅
Submission deadline: 2019-12-20 📅
Publication date: 2019-11-21 📅
Identifiers
Notice number: 2019/S 225-551901
OJ-S issue: 225
Source: OJS 2019/S 225-551901 (2019-11-18)
Additional information (2019-12-17)
Object
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Telephone and data transmission services 📦

Reference
Dates
Date dispatched: 2019-12-17 📅
Submission deadline: 2020-01-17 📅
Publication date: 2019-12-20 📅
Identifiers
Notice number: 2019/S 246-607129
Refers to notice: 2019/S 225-551901
OJ-S issue: 246
Additional information

“Response deadline extended until 17.1.2020.”
Source: OJS 2019/S 246-607129 (2019-12-17)
Additional information (2019-12-20)
Object
Scope of the procurement
Short description:
“The supply of maintenance and support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre”

Reference
Dates
Date dispatched: 2019-12-20 📅
Publication date: 2019-12-24 📅
Identifiers
Notice number: 2019/S 248-615956
OJ-S issue: 248
Source: OJS 2019/S 248-615956 (2019-12-20)
Contract award notice (2020-03-23)
Object
Scope of the procurement
Total value of the procurement: 1 446 010 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2020-03-23 📅
Publication date: 2020-03-26 📅
Identifiers
Notice number: 2020/S 061-145945
OJ-S issue: 61
Source: OJS 2020/S 061-145945 (2020-03-23)
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