Procurements: Telephone network maintenance services
>20 archived procurements
Telephone network maintenance services have been procured by organizations such as Department of Employment Affairs and Social Protection, Houses of the Oireachtas Service, and Irish Prison Service.
Historically, suppliers within this area have been Vodafone Ireland, Eircom, Power Communications Ltd, Vodafone, Bt Ireland, COLT Technology Services Limited, Dimension Data Ireland Limited, Dimension Data Ireland Ltd, eir Business, and Eureka Electrical Ltd.
- Repair and maintenance services (19 new procurements)
Recent procurements of telephone network maintenance services in Ireland
2025-08-29
SINGLE-PARTY FRAMEWORK AGREEMENT FOR THE PROVISION OF TELEPHONY SUPPORT SERVICES (Beaumont Hospital_403)
The Contracting Authority intends to appoint a suitably-qualified and experienced economic operator to provide support and maintenance services in respect of its existing telephony infrastructure for the duration of the framework agreement. View the procurement »
The Contracting Authority intends to appoint a suitably-qualified and experienced economic operator to provide support and maintenance services in respect of its existing telephony infrastructure for the duration of the framework agreement. View the procurement »
2024-08-01
ESB Communication Tower Maintenence (Electricity Supply Board ( ESB ))
ESBT owns and operates circa 330 tower sites countrywide. Each tower is to be maintained on an 18 month rotating schedule throughout the term of the contract. The country is divided into 9 zones with approximately equal quantities of towers contained within each zone. This is subject to change as new sites are built and added to the rotation. The highest scoring three Applicants, following the tendering process, will be admitted to the Framework Agreement. It is proposed that the Contract will include: … View the procurement »
ESBT owns and operates circa 330 tower sites countrywide. Each tower is to be maintained on an 18 month rotating schedule throughout the term of the contract. The country is divided into 9 zones with approximately equal quantities of towers contained within each zone. This is subject to change as new sites are built and added to the rotation. The highest scoring three Applicants, following the tendering process, will be admitted to the Framework Agreement. It is proposed that the Contract will include: … View the procurement »
2024-07-26
Dublin City Council Single Party Framework Agreement for the Provision of Services for Avaya Telephony and Contact Centre (Dublin City Council)
Dublin City Council seeks to establish a Single Party Framework for the provision of services for Avaya Telephony and contact services. The Framework duration will be four years. An initial contract for the support of DCC’s Avaya Telephony and Contract Centre Infrastructure will be for an initial period of 4 years with Dublin City Council. There are four distinct requirements to this procurement – • A support service with SLA for Avaya Red and Contract Centre covering Business Supported times (8.00 to … View the procurement »
Dublin City Council seeks to establish a Single Party Framework for the provision of services for Avaya Telephony and contact services. The Framework duration will be four years. An initial contract for the support of DCC’s Avaya Telephony and Contract Centre Infrastructure will be for an initial period of 4 years with Dublin City Council. There are four distinct requirements to this procurement – • A support service with SLA for Avaya Red and Contract Centre covering Business Supported times (8.00 to … View the procurement »
2022-12-12
Maintenance and Support of Cabling Infrastructure & Legacy Telephony Support (An Post)
AN POST requires the services of a suitably qualified and experienced company to provide a cost efficient, competent and sustainable service for the provision of Maintenance and Support of Cabling Infrastructure & Legacy Telephony Support Nationwide View the procurement »
AN POST requires the services of a suitably qualified and experienced company to provide a cost efficient, competent and sustainable service for the provision of Maintenance and Support of Cabling Infrastructure & Legacy Telephony Support Nationwide View the procurement »
2022-03-01
The provision of the supply, installation, management and support of High Speed Broadband, Voice and related... (Department of Transport)
The provision of the supply, installation, management, and support of High-Speed Broadband, Voice, and related services for 53 Irish Coast Guard Stations. View the procurement »
The provision of the supply, installation, management, and support of High-Speed Broadband, Voice, and related services for 53 Irish Coast Guard Stations. View the procurement »
2022-01-25
Provision of a Telephone Moves, Adds and Changes Support Service to UCD (University College Dublin ( UCD ))
UCD invites tenders for the installation and maintenance of telephone instruments, the rectification of telephone and telephone line faults, the first level diagnosis of PABX and public network link issues and the management of the telephone instrument inventory at the following UCD campus sites: • Belfield, Dublin 4 • Belfield Office Park, Clonskeagh, Dublin 4 • Blackrock, Carysfort Avenue, Dublin 4 • Lyons Estate, Celbridge, Co Kildare • Mater Hospital, Eccles Street, Dublin 7 • Newman House, St … View the procurement »
UCD invites tenders for the installation and maintenance of telephone instruments, the rectification of telephone and telephone line faults, the first level diagnosis of PABX and public network link issues and the management of the telephone instrument inventory at the following UCD campus sites: • Belfield, Dublin 4 • Belfield Office Park, Clonskeagh, Dublin 4 • Blackrock, Carysfort Avenue, Dublin 4 • Lyons Estate, Celbridge, Co Kildare • Mater Hospital, Eccles Street, Dublin 7 • Newman House, St … View the procurement »
2021-11-29
Tender for the Upgrade and Integration of MTU IP Telephony (Munster Technological University - Kerry Campus)
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware. Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
MTU has two separate Cisco call manager (CUCM) installations, one in its Cork campus, one in its Tralee campus. MTU is looking for proposals to merge these two CUCM systems into one, upgrading the software to a common version and upgrading any obsolete hardware. Full details are contained in the tender documentation attached to this Contract Notice or for download from the Irish Government Procurement Website - www.etenders.gov.ie View the procurement »
2021-11-03
Request for Tenders for the provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
In short, the Services comprise the provision of a Voice and Data Network Maintenance and Support service for the Houses of the Oireachtas Service. The services to be provided include, but are not limited to, advice and assistance in the areas of: • Maintenance and support of the current hardware and software (details included at Appendix 1, section 3.1 of this RFT). • Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the Contracting Authority’s … View the procurement »
In short, the Services comprise the provision of a Voice and Data Network Maintenance and Support service for the Houses of the Oireachtas Service. The services to be provided include, but are not limited to, advice and assistance in the areas of: • Maintenance and support of the current hardware and software (details included at Appendix 1, section 3.1 of this RFT). • Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the Contracting Authority’s … View the procurement »
2021-06-30
The Provision of the Supply, Installation, Management and Support of High Speed Broadband, Voice and Related... (Department of Transport)
The provision of the supply, installation, management and support of high speed broadband, voice and related services for 53 Irish Coast Guard Stations. View the procurement »
The provision of the supply, installation, management and support of high speed broadband, voice and related services for 53 Irish Coast Guard Stations. View the procurement »
2021-02-11
Installation, Commissioning and Maintenance of a VOIP Telephone System, Including Call Charges (National Museum of Ireland)
National Museum of Ireland wishes to install a VoIP based phone system at the following museum sites: 1) NMI Decorative Arts and History — Collins Barracks, Dublin; 2) NMI Archeology – Kildare Street, Dublin; 3) NMI Natural History – Merrion Square, Dublin; 4) NMI Country Life – Castlebar, Mayo; 5) Collections resource centre, Swords, Dublin; 6) Beggars bush this system will replace an existing system which has reached end of life. View the procurement »
National Museum of Ireland wishes to install a VoIP based phone system at the following museum sites: 1) NMI Decorative Arts and History — Collins Barracks, Dublin; 2) NMI Archeology – Kildare Street, Dublin; 3) NMI Natural History – Merrion Square, Dublin; 4) NMI Country Life – Castlebar, Mayo; 5) Collections resource centre, Swords, Dublin; 6) Beggars bush this system will replace an existing system which has reached end of life. View the procurement »
2020-09-14
The Provision of Fixed Voice and VOIP (Technological University Dublin (TU Dublin))
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the … View the procurement »
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the … View the procurement »
2020-02-06
Single Party Framework Agreement for the Provision of Telephony Services (Beaumont Hospital)
The contracting authority intends to appoint a suitably-qualified and experienced economic operator to provide support and maintenance services in respect of its existing telephony infrastructure for the duration of the framework agreement. The telephony infrastructure at Beaumont Hospital has evolved over many years and is complex. Presently, 3 telephone systems are installed, supporting around 3 500 internal extensions. The systems are networked and there is a range of interconnecting links to … View the procurement »
The contracting authority intends to appoint a suitably-qualified and experienced economic operator to provide support and maintenance services in respect of its existing telephony infrastructure for the duration of the framework agreement. The telephony infrastructure at Beaumont Hospital has evolved over many years and is complex. Presently, 3 telephone systems are installed, supporting around 3 500 internal extensions. The systems are networked and there is a range of interconnecting links to … View the procurement »
2019-12-13
RFT for the Provision of Smart Devices, Voice and Data Communications, Device Security and Remote Access Services (Central Statistics Office)
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
A managed service to include the provision of smart devices, voice and data communications, device security and remote access services to assist census field staff to deliver the census of population in 2021. View the procurement »
2019-11-18
The Supply of Maintenance and Support of Avaya Aura Suite of Communications Products (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre. View the procurement »
The supply of maintenance and support of Avaya Aura Suite of communications products including Avaya Aura Contact Centre. View the procurement »
2019-09-24
Provision of Maintenance of Telephone Handsets and LAN Cabling (Coras Iompair Eireann (CIE Utility))
CIE wishes to procure the service to maintain telephone handsets and the associated telephone and LAN cabling. CIE Group of Companies has a nationwide PABX System comprising approximately 4 000 telephone handsets and associated telephone cabling. It also has a nationwide LAN infrastructure. Maintenance will consist of break/fix maintenance of the handset population and the associated telephone cabling which will comprise the wiring from the active equipment (PABX or equivalent) to the handset. … View the procurement »
CIE wishes to procure the service to maintain telephone handsets and the associated telephone and LAN cabling. CIE Group of Companies has a nationwide PABX System comprising approximately 4 000 telephone handsets and associated telephone cabling. It also has a nationwide LAN infrastructure. Maintenance will consist of break/fix maintenance of the handset population and the associated telephone cabling which will comprise the wiring from the active equipment (PABX or equivalent) to the handset. … View the procurement »
2019-09-18
Telephony System Maintenance and Support (Irish Prison Service) (Irish Prison Service)
To provide maintenance and support and software assurance for the telephony management system for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client and the NICE recording system (including NICE sentinel). View the procurement »
To provide maintenance and support and software assurance for the telephony management system for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client and the NICE recording system (including NICE sentinel). View the procurement »
2019-08-26
Managed IP Telephony and Managed POE LAN Switches (Citizens Information Board)
A fully managed IP Telephony System to include supply, installation, testing, commissioning and ongoing monitoring, management and support at 154 locations across Ireland. View the procurement »
A fully managed IP Telephony System to include supply, installation, testing, commissioning and ongoing monitoring, management and support at 154 locations across Ireland. View the procurement »
2019-08-08
The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre (Department of Employment Affairs and Social Protection)
The supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre. View the procurement »
The supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre. View the procurement »
2019-07-03
The Supply of Fixed Voice Services (Department of Employment Affairs and Social Protection)
The supply of fixed voice services to the Department of Employment Affairs and Social Protection. View the procurement »
The supply of fixed voice services to the Department of Employment Affairs and Social Protection. View the procurement »
2019-02-12
Fibre Optic and Copper Cable Maintenance Support (Iarnrod Eireann-Irish Rail)
The Signaling Electrical and Telecoms Department (SET) of Iarnród Éireann (IÉ) wish to enter into a 4 year agreement with a specialist company [Single Contractor] to provide maintenance and installation support for the following services: — Fibre Maintenance Team, — Fibre Test Team, — Fibre Cabling and Ducting Team, — Copper Cable Maintenance Team, — Copper Cable Test Team, — Copper Cabling and Ducting Team. All services shall be available on a 24 hour, 7 day week basis to assist with rectifying faults … View the procurement »
The Signaling Electrical and Telecoms Department (SET) of Iarnród Éireann (IÉ) wish to enter into a 4 year agreement with a specialist company [Single Contractor] to provide maintenance and installation support for the following services: — Fibre Maintenance Team, — Fibre Test Team, — Fibre Cabling and Ducting Team, — Copper Cable Maintenance Team, — Copper Cable Test Team, — Copper Cabling and Ducting Team. All services shall be available on a 24 hour, 7 day week basis to assist with rectifying faults … View the procurement »
2018-05-18
VoIP telephony system support and associated equipment (Department of Education and Skills)
The services comprise of support services and goods (including licences) for VoIP telephony, LAN and WLAN as described below. There will be a requirement to provide for goods as described in Appendix 2 of the RFT document. View the procurement »
The services comprise of support services and goods (including licences) for VoIP telephony, LAN and WLAN as described below. There will be a requirement to provide for goods as described in Appendix 2 of the RFT document. View the procurement »
2017-10-13
Request for Tenders for the Provision of Maintenance and Support of Voice and Data Services (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service. The services to be provided include, but are not limited to, advice and assistance in the areas of: — Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1). — Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion — … View the procurement »
The Houses of the Oireachtas Service invites proposals from interested parties for the provision of a Voice and Data Network Maintenance and Support service. The services to be provided include, but are not limited to, advice and assistance in the areas of: — Maintenance and support of the current hardware and software (details included at Appendix A Section 3.1). — Capacity to provide training in aspects of voice and data hardware & software, on- or off-site at the contracting authority's discretion — … View the procurement »
2016-11-09
Telephone Maintenance Services (University of Limerick)
Telephone Maintenance Service. View the procurement »
Telephone Maintenance Service. View the procurement »
2016-08-31
Provision of Telecommunication Services (An Post)
An Post is seeking to enter into a Single Party Framework Agreement for each of the following Lot's for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years. Lot 1: Provision of Fixed Voice Services; Lot 2: Provision of Fixed and Wireless WAN Data Services; Lot 3: Provision of Data Centre Metro and Mail Centres Data Services; Lot 4: Provision of Mobile Data and Voice for Postal Operatives; Lot 5: Maintenance and Support of Cabling Infrastructure. The tender will … View the procurement »
An Post is seeking to enter into a Single Party Framework Agreement for each of the following Lot's for a period of 3 (three) years with an option to extend for a period up to a further 2 (two) years. Lot 1: Provision of Fixed Voice Services; Lot 2: Provision of Fixed and Wireless WAN Data Services; Lot 3: Provision of Data Centre Metro and Mail Centres Data Services; Lot 4: Provision of Mobile Data and Voice for Postal Operatives; Lot 5: Maintenance and Support of Cabling Infrastructure. The tender will … View the procurement »
2015-06-26
Supply of Communication Links (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The Department of Foreign Affairs and Trade invites tenders for the provision of bandwidth from its Dublin Headquarters to a number of its offices through the establishment of a multi-party draw-down framework. It is anticipated that the contract(s) awarded in respect of this tender will come into effect on 31.10.2015, and will run for a maximum period of 3 years at the sole discretion of the Department, subject always to (i) satisfactory performance as determined by annual reviews and (ii) the … View the procurement »
The Department of Foreign Affairs and Trade invites tenders for the provision of bandwidth from its Dublin Headquarters to a number of its offices through the establishment of a multi-party draw-down framework. It is anticipated that the contract(s) awarded in respect of this tender will come into effect on 31.10.2015, and will run for a maximum period of 3 years at the sole discretion of the Department, subject always to (i) satisfactory performance as determined by annual reviews and (ii) the … View the procurement »
2014-03-21
FD/02/05/290 - Telephony System Maintenance & Support (Irish Prison Service)
To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems). View the procurement »
To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems). View the procurement »
2014-01-31
UCC/2013/56 - Voice Telephony Systems (University College Cork (UCC))
UCC is initiating a procurement process to upgrade and/or replace the voice telephony systems serving the University. This will be a Competitive Dialogue process consisting of an initial selection and dialogue phase followed by a formal tender phase. View the procurement »
UCC is initiating a procurement process to upgrade and/or replace the voice telephony systems serving the University. This will be a Competitive Dialogue process consisting of an initial selection and dialogue phase followed by a formal tender phase. View the procurement »
2013-09-10
FD/02/05/290 – Telephony system maintenance & support (Irish Prison Service)
To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems). View the procurement »
To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems). View the procurement »
2013-04-11
IPT and Networks Maintenance - IPT and Networks Maintenance (St James's Hospital)
Provision of maintenance and support to St James's Hospital IPT and networks. View the procurement »
Provision of maintenance and support to St James's Hospital IPT and networks. View the procurement »
2012-08-17
Provision of PABX and LAN Maintenance and Support Services (Houses of the Oireachtas Service)
This contract is for the provision of PABX and LAN Maintenance and Support services. The services to be provided include, but are not limited to, advice and assistance in the areas of: i) Maintenance and support of the current hardware and software. The Oireachtas will require an onsite presence from Monday to Friday together with guaranteed response times. ii) Capacity to provide training in aspects of the PABX software, on- or off-site at the contracting authority’s discretion. iii) Future needs … View the procurement »
This contract is for the provision of PABX and LAN Maintenance and Support services. The services to be provided include, but are not limited to, advice and assistance in the areas of: i) Maintenance and support of the current hardware and software. The Oireachtas will require an onsite presence from Monday to Friday together with guaranteed response times. ii) Capacity to provide training in aspects of the PABX software, on- or off-site at the contracting authority’s discretion. iii) Future needs … View the procurement »
2011-02-17
Provision of unified communications and associated services - bord gais networks (Bord Gais Eireann)
Bord Gáis Eireann wishes to enter into a framework agreement for the supply of unified communications equipment (UC) and associated support services. The scope of the equipment and applications covers: IP (Internet protocol) voice telephony; line and trunk side voice recording; unified messaging integrated into voice mail; and integration with mobile data and voice networks; integration with commercially available third party office communications software applications through session initiated protocol … View the procurement »
Bord Gáis Eireann wishes to enter into a framework agreement for the supply of unified communications equipment (UC) and associated support services. The scope of the equipment and applications covers: IP (Internet protocol) voice telephony; line and trunk side voice recording; unified messaging integrated into voice mail; and integration with mobile data and voice networks; integration with commercially available third party office communications software applications through session initiated protocol … View the procurement »
2010-11-03
Telephone switchboards (Department of Education & Skills)
Tender for telephone maintenance Contract. This tender details the requirements for a telephone maintenance contract in 2011 to be provided in its three main offices in Dublin, Athlone and Tullamore and a number of other Department offices nationwide (see Appendix 1 of tender documentation), for a one year period with a possibility of renewal annually at the discretion of the Minister for Education and Skills up to a maximum period of three years in total. To register your interest in this notice and … View the procurement »
Tender for telephone maintenance Contract. This tender details the requirements for a telephone maintenance contract in 2011 to be provided in its three main offices in Dublin, Athlone and Tullamore and a number of other Department offices nationwide (see Appendix 1 of tender documentation), for a one year period with a possibility of renewal annually at the discretion of the Minister for Education and Skills up to a maximum period of three years in total. To register your interest in this notice and … View the procurement »
2010-10-12
Disaster recovery services (Bord Gais Eireann)
Data hosting and IT managed services - Energy supply. Bórd Gáis Éireann (Bord Gáis) seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed data hosting and managed IT services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard) for the benefit of its Energy business. Certain of these services are currently provided on a shared services basis with the Bórd Gáis Networks business. Directive 2009/73/EC (the "Third … View the procurement »
Data hosting and IT managed services - Energy supply. Bórd Gáis Éireann (Bord Gáis) seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed data hosting and managed IT services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard) for the benefit of its Energy business. Certain of these services are currently provided on a shared services basis with the Bórd Gáis Networks business. Directive 2009/73/EC (the "Third … View the procurement »
2010-06-08
IP telephone services (The University of Dublin Trinity College)
IP telephony system. The University of Dublin, Trinity College, seek tenders for the supply of an IP telephony system. To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=131631. View the procurement »
IP telephony system. The University of Dublin, Trinity College, seek tenders for the supply of an IP telephony system. To register your interest in this notice and obtain any additional information please visit the eTenders web site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=131631. View the procurement »
2005-05-03
Telephone and data transmission services (Tourism Ireland Limited)
Telecommunications Services. Tourism Ireland seeks to appoint a telecommunications provider(s) of choice to service requirements for its network of offices in 21 countries worldwide. The telecomunications services required relate to the provision of data lines, voice lines and non-geographical numbers. This contract has been divided into lots and applicants are invited to submit proposals for one, several or all lots as they deem appropriate. Lot 1: Global [as specified in Annex B] Lot 2: Regional [as … View the procurement »
Telecommunications Services. Tourism Ireland seeks to appoint a telecommunications provider(s) of choice to service requirements for its network of offices in 21 countries worldwide. The telecomunications services required relate to the provision of data lines, voice lines and non-geographical numbers. This contract has been divided into lots and applicants are invited to submit proposals for one, several or all lots as they deem appropriate. Lot 1: Global [as specified in Annex B] Lot 2: Regional [as … View the procurement »