FD/02/05/290 โ€“ Telephony system maintenance & support

Irish Prison Service

To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems).

Deadline

The time limit for receipt of tenders was 2013-10-28. The procurement was published on 2013-09-10.

Who? What? Where?
Procurement history
Date Document
2013-09-10 Contract notice
2013-12-20 Additional information
Contract notice (2013-09-10)
Object
Scope of the procurement
Title: Telephone network maintenance services
Quantity or scope: 100 000180 000
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telephone network maintenance services ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Irish Prison Service
Postal address: IDA Business Park, Ballinalee Road
Postal town: Longford
Contact
E-mail: cputenders@irishprisons.ie ๐Ÿ“ง
Phone: +353 433335100 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2013-09-10 ๐Ÿ“…
Submission deadline: 2013-10-28 ๐Ÿ“…
Publication date: 2013-09-14 ๐Ÿ“…
Identifiers
Notice number: 2013/S 179-309157
OJ-S issue: 179
Additional information
To receive more information about this tender, including any amendments and/or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest to this tender on the following site: https://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=69925&B=ETENDERS_SIMPLE
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Object
Scope of the procurement
Short description:
To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client (Diavox Technologies Inc) and the NICE recording system (NICE Systems).
Estimated value excluding VAT: 100 000 ๐Ÿ’ฐ
180 000 ๐Ÿ’ฐ
Duration: 36 months
Reference number: FD/02/05/290

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Full details are contained in the attached RFT.
Economic and financial standing: None.
Technical and professional ability: Full details are contained in the attached RFT.
Minimum level(s) of standards: Full details are contained in the attached RFT.

Procedure
Tender validity period: 3 months
Tender opening date: 2013-10-28 ๐Ÿ“…
Award criteria
Criterion: 1. Costs โ€“ annual maintenance fee (42)
2. Costs โ€“ support charges per half day (18)
3. Proven ability to support/maintain a Telephony Management System for non-staff in a prison environment (40)
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Contact
Contact point: Camillus Farrell

Reference
Identifiers
Reference number attributed by the contracting authority: FD/02/05/290
Source: OJS 2013/S 179-309157 (2013-09-10)
Additional information (2013-12-20)
Object
Notice metadata
Document type: Additional information

Reference
Dates
Date dispatched: 2013-12-20 ๐Ÿ“…
Publication date: 2013-12-24 ๐Ÿ“…
Identifiers
Notice number: 2013/S 249-435964
Refers to notice: 2013/S 179-309157
OJ-S issue: 249
Source: OJS 2013/S 249-435964 (2013-12-20)