The supply of Maintenance and Support of Avaya Aura Suite of Communications Products including Avaya Aura Contact Centre

Department of Employment Affairs and Social Protection

The supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre.

Deadline
The time limit for receipt of tenders was 2019-09-20. The procurement was published on 2019-08-08.

Who?

What?

Where?

Procurement history
Date Document
2019-08-08 Contract notice
2019-10-09 Contract award notice
Contract notice (2019-08-08)
Object
Scope of the procurement
Title: PABX systems
Short description:
โ€œThe supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura Contact Centre.โ€
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: PABX systems ๐Ÿ“ฆ
Additional CPV: PABX equipment ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Employment Affairs and Social Protection
Postal address: Kilmainham East
Postal code: Ie
Postal town: Dublin
Contact
Internet address: http://www.welfare.ie ๐ŸŒ
E-mail: dermot.kelly@welfare.ie ๐Ÿ“ง
Phone: +353 14164105 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=151958&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=151958&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-08-08 ๐Ÿ“…
Submission deadline: 2019-09-20 ๐Ÿ“…
Publication date: 2019-08-13 ๐Ÿ“…
Identifiers
Notice number: 2019/S 155-382723
OJ-S issue: 155
Additional information

โ€œTenderers must understand that the estimated value is an estimate based on current and future expected usage.โ€
Source: OJS 2019/S 155-382723 (2019-08-08)
Contract award notice (2019-10-09)
Object
Scope of the procurement
Reference number: 155490
Short description:
โ€œThe supply of maintenance and support of Avaya Aura suite of communications products including Avaya Aura contact centre.โ€
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2019-10-09 ๐Ÿ“…
Publication date: 2019-10-11 ๐Ÿ“…
Identifiers
Notice number: 2019/S 197-479251
Refers to notice: 2019/S 155-382723
OJ-S issue: 197
Source: OJS 2019/S 197-479251 (2019-10-09)