The Provision of Fixed Voice and VOIP
Technological University Dublin (TU Dublin)
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
DeadlineThe time limit for receipt of tenders was 2020-10-21. The procurement was published on 2020-09-14.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Repair and maintenance services of line telephony equipment › Repair and maintenance services of telephone switching apparatus
- • Repair and maintenance services of line telephony equipment › Telephone network maintenance services
- • Telephone and data transmission services › IP telephone services
- • Telephone and data transmission services › Shared-business telephone network services
Procurement history
| Date | Document |
|---|---|
| 2020-09-14 | Contract notice |
| 2022-12-22 | Contract award notice |
Contract notice (2020-09-14)
Object
Scope of the procurement
Title: Telephone network maintenance services
Reference number: NCTR2012
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telephone network maintenance services 📦
Additional CPV: Repair and maintenance services of telephone switching apparatus 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Technological University Dublin (TU Dublin)
Postal address: Park House Grangegorman, 191 North Circular R
Postal town: Dublin 7
Contact
Internet address: https://tudublin.ie/ 🌏
E-mail: michelle.obrien@tudublin.ie 📧
Phone: +353 14023344 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-09-14 📅
Submission deadline: 2020-10-21 📅
Publication date: 2020-09-18 📅
Identifiers
Notice number: 2020/S 182-438494
OJ-S issue: 182
Object
Scope of the procurement
Estimated total value: 350 000 EUR 💰
Estimated value excluding VAT: 350 000 EUR 💰
Duration: 36 months
Description of renewals: Extension periods of 2 x 12 month periods.
Place of performance
Main site or place of performance: Dublin.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2020-10-21 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Michelle O Brien
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/369 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 182-438494 (2020-09-14)
Object
Scope of the procurement
Title: Telephone network maintenance services
Reference number: NCTR2012
Short description:
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telephone network maintenance services 📦
Additional CPV: Repair and maintenance services of telephone switching apparatus 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Technological University Dublin (TU Dublin)
Postal address: Park House Grangegorman, 191 North Circular R
Postal town: Dublin 7
Contact
Internet address: https://tudublin.ie/ 🌏
E-mail: michelle.obrien@tudublin.ie 📧
Phone: +353 14023344 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-09-14 📅
Submission deadline: 2020-10-21 📅
Publication date: 2020-09-18 📅
Identifiers
Notice number: 2020/S 182-438494
OJ-S issue: 182
Object
Scope of the procurement
Estimated total value: 350 000 EUR 💰
Estimated value excluding VAT: 350 000 EUR 💰
Duration: 36 months
Description of renewals: Extension periods of 2 x 12 month periods.
Place of performance
Main site or place of performance: Dublin.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2020-10-21 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Michelle O Brien
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/369 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=173913&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 182-438494 (2020-09-14)
Contract award notice (2022-12-22)
Object
Scope of the procurement
Short description:
Total value of the procurement: 155 328 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: Park House Grangegorman
Postal code: 191 North Circular R
Reference
Dates
Date dispatched: 2022-12-22 📅
Publication date: 2022-12-27 📅
Identifiers
Notice number: 2022/S 249-728148
Refers to notice: 2020/S 182-438494
OJ-S issue: 249
Object
Place of performance
Main site or place of performance: Dublin
Procedure
Award criteria
Quality criterion (name): Technical Merit
Quality criterion (weighting): 30%
Quality criterion (name): Support /Maintenance
Quality criterion (weighting): 20%
Quality criterion (name): Implementation Services
Quality criterion (weighting): 10%
Price (weighting): 40%
Award of contract
Date of contract conclusion: 2021-04-08 📅
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Internet address: http://www.eir.ie 🌏
Total value of the procurement: 155 328 EUR 💰
Information about tenders
Number of tenders received: 2
Complementary information
Review body
Postal code: D7
Source: OJS 2022/S 249-728148 (2022-12-22)
Object
Scope of the procurement
Short description:
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include Fixed Voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal address: Park House Grangegorman
Postal code: 191 North Circular R
Reference
Dates
Date dispatched: 2022-12-22 📅
Publication date: 2022-12-27 📅
Identifiers
Notice number: 2022/S 249-728148
Refers to notice: 2020/S 182-438494
OJ-S issue: 249
Object
Place of performance
Main site or place of performance: Dublin
Procedure
Award criteria
Quality criterion (name): Technical Merit
Quality criterion (weighting): 30%
Quality criterion (name): Support /Maintenance
Quality criterion (weighting): 20%
Quality criterion (name): Implementation Services
Quality criterion (weighting): 10%
Price (weighting): 40%
Award of contract
Date of contract conclusion: 2021-04-08 📅
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Internet address: http://www.eir.ie 🌏
Total value of the procurement: 155 328 EUR 💰
Information about tenders
Number of tenders received: 2
Complementary information
Review body
Postal code: D7
Source: OJS 2022/S 249-728148 (2022-12-22)
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