Request for Tenders for Support and Maintenance of VoIP Telephony Software and Hardware

Courts Service

Tenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment. The services will include provision of helpdesk services, software licencing and support and network hardware support.

Deadline

The time limit for receipt of tenders was 2018-11-09. The procurement was published on 2018-09-28.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-09-28 Contract notice
2019-04-01 Contract award notice
Contract notice (2018-09-28)
Object
Scope of the procurement
Title: Telecommunications services
Short description:
Tenders invited for the support and maintenance of Cisco Unified Communications Manager v11.5 VoIP telephony installation and associated network equipment. The services will include provision of helpdesk services, software licencing and support and network hardware support.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Telecommunications services ๐Ÿ“ฆ
Additional CPV: Telecommunications equipment and supplies ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: Courts Service
Postal address: Phoenix House
Postal code: 15/24 Phoenix St. No
Postal town: Dublin
Contact
Internet address: http://www.courts.ie ๐ŸŒ
E-mail: joneill@courts.ie ๐Ÿ“ง
Phone: +353 18886374 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135893&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2018-09-28 ๐Ÿ“…
Submission deadline: 2018-11-09 ๐Ÿ“…
Publication date: 2018-10-03 ๐Ÿ“…
Start date: 2019-01-01 ๐Ÿ“…
End date: 2021-12-31 ๐Ÿ“…
Identifiers
Notice number: 2018/S 190-429698
OJ-S issue: 190

Object
Scope of the procurement
Estimated total value: 300 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 300 000 EUR ๐Ÿ’ฐ
Description of renewals:
Contract may be extended at the sole discretion of the Contracting Authority for a period or periods of up to 12 (twelve) months, with a maximum of 2 (two) such extensions permitted.
Place of performance
Main site or place of performance: Dublin 7

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 10 months
Tender opening date: 2018-11-12 ๐Ÿ“…
Tender opening time: 14:30
Place: Courts Service, Phoenix House, 15/24 Phoenix St. North, Smithfield, Dublin 7

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John O Neill
Internet address: www.courts.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/378 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=135893&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2018/S 190-429698 (2018-09-28)
Contract award notice (2019-04-01)
Object
Scope of the procurement
Total value of the procurement: 284 767 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Phoenix House, Phoenix St No
Postal code: 15/24

Reference
Dates
Date dispatched: 2019-04-01 ๐Ÿ“…
Publication date: 2019-04-05 ๐Ÿ“…
Identifiers
Notice number: 2019/S 068-160148
Refers to notice: 2018/S 190-429698
OJ-S issue: 68

Object
Place of performance
Main site or place of performance: Dublin 7.

Procedure
Award criteria
Quality criterion (name): Technical merit
Quality criterion (weighting): 45 %
Quality criterion (name): Transition and handover
Quality criterion (weighting): 5 %
Cost criterion (name): Cost of services
Cost criterion (weighting): 50 %

Award of contract
Date of contract conclusion: 2019-03-19 ๐Ÿ“…
Name: Eircom Ltd
Postal address: Heuston South Quarter
Postal town: Dublin 8
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Total value of the procurement: 284 767 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 2
Source: OJS 2019/S 068-160148 (2019-04-01)