Digital Postbox Software Solution and Related Services

Office of the Government Chief Information Officer

The Digital Postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their Government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provide individuals with fast, efficient and accessible access to their mail digitally.

Deadline

The time limit for receipt of tenders was 2019-01-18. The procurement was published on 2018-12-04.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2018-12-04 Contract notice
2019-05-14 Contract award notice
2023-05-04 Modification of a contract/concession during its term
Contract notice (2018-12-04)
Object
Scope of the procurement
Title: Electronic mail software development services
Reference number: Digital Postbox
Short description:
The Digital Postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their Government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provide individuals with fast, efficient and accessible access to their mail digitally.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Electronic mail software development services 📦
Additional CPV: Electronic mail software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Office of the Government Chief Information Officer
Postal address: 1st Floor, Building 3, Mayor Street, Spencer Dock, North Wall Quay
Postal code: Co. Dublin
Postal town: Dublin 1
Contact
Internet address: https://www.gov.ie/en/ 🌏
E-mail: aoife.donovan@per.gov.ie 📧
Phone: +353 761008129 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139166&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139166&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2018-12-04 📅
Submission deadline: 2019-01-18 📅
Publication date: 2018-12-05 📅
Identifiers
Notice number: 2018/S 234-535258
OJ-S issue: 234

Object
Scope of the procurement
Estimated total value: 1 500 000 EUR 💰
Short description:
The Digital Postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their Government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provide individuals with fast, efficient and accessible access to their mail digitally. The successful tenderer is required to provide a digital postbox software solution including the provision of technical and operational support over the lifetime of the contract. In addition, following the implementation of the solution, resources may be required to assist with the rollout and service adoption of the solution amongst public bodies. The Department are seeking a technical and operational partner to deliver a digital postbox solution that meets the detailed requirements set out in the attached RFT.
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Estimated value excluding VAT: 1 500 000 EUR 💰
Duration: 36 months
Description of renewals:
The Contracting Authority reserves the right to extend the term for a period or periods of up to 1 year with a maximum of 1 such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Tenderers will either pass or fail each of the selection criteria in this Part 3.2 of the RFT. A Tenderer who fails a selection criterion will be excluded from participating in this competition.
Contract execution
Contract performance conditions: As set out in the RFT.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2019-01-18 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: aoife donovan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/122098 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=139166&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: Office of the Government Chief Information Officer
Postal address: 1st Floor, Building 3, Mayor Street, Spencer Dock, North Wall Quay
Postal town: Dublin
Postal code: 1
Country: Ireland 🇮🇪
Source: OJS 2018/S 234-535258 (2018-12-04)
Contract award notice (2019-05-14)
Object
Scope of the procurement
Short description:
The digital postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provide individuals with fast, efficient and accessible access to their mail digitally.
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Total value of the procurement: 1 700 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 1st Floor, Building 3, Mayor Street, Spencer Dock, North Wall Quay, Co. Dublin

Reference
Dates
Date dispatched: 2019-05-14 📅
Publication date: 2019-05-16 📅
Identifiers
Notice number: 2019/S 094-227945
Refers to notice: 2018/S 234-535258
OJ-S issue: 94

Object
Scope of the procurement
Short description:
The digital postbox will be a secure mail delivery solution that will provide individuals with the ability to receive their government communications (messages and documents) in a single, safe and secure digital platform. It will act as an alternative to the delivery of physical post and will enable public bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner and provide individuals with fast, efficient and accessible access to their mail digitally. The successful tenderer is required to provide a digital postbox software solution including the provision of technical and operational support over the lifetime of the contract. In addition, following the implementation of the solution, resources may be required to assist with the rollout and service adoption of the solution amoungst public bodies. The department are seeking a technical and operational partner to deliver a digital postbox solution that meets the detailed requirements set out in the attached RFT.
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Procedure
Award criteria
Quality criterion (name): Technical requirements
Quality criterion (weighting): 350
Quality criterion (name): Business requirements
Quality criterion (weighting): 250
Cost criterion (name): Cost
Cost criterion (weighting): 400

Award of contract
Date of contract conclusion: 2019-05-09 📅
Name: e-Boks A/S
National registration number: 25674154
Postal address: Hans Bakkevolds Allé 7
Postal town: Hellerup
Postal code: 2900
Country: Denmark 🇩🇰
Phone: +45 27271876 📞
E-mail: chr@e-boks.dk 📧
Internet address: http://www.e-boks.dk 🌏
Total value of the procurement: 1 700 000 EUR 💰
Information about tenders
Number of tenders received: 5

Contracting authority
Contact
Contact point: Aoife Donovan
Source: OJS 2019/S 094-227945 (2019-05-14)
Modification of a contract/concession during its term (2023-05-04)
Object
Scope of the procurement
Total value of the procurement: 2 200 000 EUR 💰
Notice metadata
Document type: Modification of a contract/concession during its term

Procedure
Award criteria
Not applicable

Contracting authority
Identity
Postal code: Co.Dublin
Contact
Phone: +353 0761008129 📞

Reference
Dates
Date dispatched: 2023-05-04 📅
Publication date: 2023-05-08 📅
Identifiers
Notice number: 2023/S 089-270725
Refers to notice: 2019/S 094-227945
OJ-S issue: 89

Object
Scope of the procurement
Title of the lot: Digital Postbox Software Solution and related services
Short description:
The Digital Postbox is a secure mail delivery solution that provides individuals with the ability to receive their Government communications (messages and documents) in a single, safe and secure digital platform. It acts as an alternative to the delivery of physical post and enables Public Bodies to send letters, messages and documents electronically to individuals, in a secure and cost efficient manner, and provides individuals with fast, efficient and accessible access to their mail digitally. The successful Tenderer has provided a Digital Postbox software solution including the provision of technical and operational support over the lifetime of the contract. In addition, following the implementation of the solution, resources may be required to assist with the rollout and service adoption of the solution amoungst Public Bodies. The Department sought a technical and operational partner to deliver a Digital Postbox solution that met the detailed requirements set out in the attached RFT.
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Duration: 48 months
Place of performance
Main site or place of performance: Dublin

Award of contract
Total value of the procurement: 2 200 000 EUR 💰

Complementary information
Review body
Name: High Court Four Courts
Postal address: Dublin 7, Ireland
Postal code: 7
Service from which information about the review procedure may be obtained
Name: Courts Service
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2023/S 089-270725 (2023-05-04)
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