Core Telephony Managed Service
Dublin City Council
Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call recording for retention of historical recordings.
It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for transparency and in support of procurement principles.
The time limit for receipt of tenders was 2019-10-07. The procurement was published on 2019-09-06.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- • Vodafone
- • Acoustic devices › Voice-mail system
- • Switchboards › PABX systems
- • Telephone and data transmission services › IP telephone services
Procurement history
| Date | Document |
|---|---|
| 2019-09-06 | Contract notice |
| 2020-01-29 | Contract award notice |
Contract notice (2019-09-06)
Object
Scope of the procurement
Title: PABX systems
Reference number: Ref: Telephony RFT
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: PABX systems 📦
Additional CPV: Voice-mail system 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie/ 🌏
E-mail: emma.mulhern@dublincity.ie 📧
Phone: +353 2226305 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150171&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150171&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-09-06 📅
Submission deadline: 2019-10-07 📅
Publication date: 2019-09-11 📅
Identifiers
Notice number: 2019/S 175-426474
OJ-S issue: 175
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
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“It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for...”
Show more
Estimated total value: 180 000 EUR 💰
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
Show more
Estimated value excluding VAT: 180 000 EUR 💰
Duration: 48 months
Description of renewals:
“The initial contract will run for 1 year with an option to extend the term for a period of up to 1 year with a maximum of 3 such extensions.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 12 months
Tender opening date: 2019-10-07 📅
Tender opening time: 14:30
Place: Information Systems Department, Dublin City Council, Block 1, Floor 9, Civic Offices, Wood Quay, Dublin 8.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Emma Mulhern
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 🌏
Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Information about review deadlines:
“Please consult your solicitor.”
Source: OJS 2019/S 175-426474 (2019-09-06)
Object
Scope of the procurement
Title: PABX systems
Reference number: Ref: Telephony RFT
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: PABX systems 📦
Additional CPV: Voice-mail system 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie/ 🌏
E-mail: emma.mulhern@dublincity.ie 📧
Phone: +353 2226305 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150171&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=150171&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2019-09-06 📅
Submission deadline: 2019-10-07 📅
Publication date: 2019-09-11 📅
Identifiers
Notice number: 2019/S 175-426474
OJ-S issue: 175
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
“It should be noted that while DCC does not consider that this tender will be at EU level expenditure it is voluntarily advertising at this level for...”
Estimated total value: 180 000 EUR 💰
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and Nortel call...”
Estimated value excluding VAT: 180 000 EUR 💰
Duration: 48 months
Description of renewals:
“The initial contract will run for 1 year with an option to extend the term for a period of up to 1 year with a maximum of 3 such extensions.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 12 months
Tender opening date: 2019-10-07 📅
Tender opening time: 14:30
Place: Information Systems Department, Dublin City Council, Block 1, Floor 9, Civic Offices, Wood Quay, Dublin 8.
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Emma Mulhern
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 🌏
Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Information about review deadlines:
“Please consult your solicitor.”
Source: OJS 2019/S 175-426474 (2019-09-06)
Contract award notice (2020-01-29)
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Show more
Total value of the procurement: 120 000 EUR 💰
Notice metadata
Document type: Contract award notice
Nature of contract: Supplies
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal code: Dublin 8
Postal town: Dublin
Reference
Dates
Date dispatched: 2020-01-29 📅
Publication date: 2020-01-31 📅
Identifiers
Notice number: 2020/S 022-047992
Refers to notice: 2019/S 175-426474
OJ-S issue: 22
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Show more
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Show more
Description of options:
“1-year plus option of three such extensions.”
Procedure
Award criteria
Quality criterion (name): Quality of expertise
Quality criterion (weighting): 2000
Quality criterion (name): Quality of proposed processes
Value added services
Quality criterion (weighting): 1000
Cost criterion (name): Annual cost
Cost criterion (weighting): 4000
Cost criterion (name): Daily rate
Cost criterion (weighting): 1000
Award of contract
Date of contract conclusion: 2020-01-01 📅
Name: Vodafone
National registration number: 326967
Postal address: Mountainview, Leopardstown
Postal town: Dublin
Postal code: Dublin 18
Country: Ireland 🇮🇪
Phone: +353 879370754 📞
E-mail: shelah.mcmahon@vodafone.com 📧
Country: Dublin 🏙️
Internet address: http://www.vodafone.com 🌏
Total value of the procurement: 120 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 022-047992 (2020-01-29)
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Total value of the procurement: 120 000 EUR 💰
Notice metadata
Document type: Contract award notice
Nature of contract: Supplies
Procedure
Type of bid: Not applicable
Contracting authority
Identity
Postal code: Dublin 8
Postal town: Dublin
Reference
Dates
Date dispatched: 2020-01-29 📅
Publication date: 2020-01-31 📅
Identifiers
Notice number: 2020/S 022-047992
Refers to notice: 2019/S 175-426474
OJ-S issue: 22
Object
Scope of the procurement
Short description:
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
“Provision of a managed service for support and maintenance of the telephony platform which is comprised of a CS1K phone system, call pilot and nortel call...”
Description of options:
“1-year plus option of three such extensions.”
Procedure
Award criteria
Quality criterion (name): Quality of expertise
Quality criterion (weighting): 2000
Quality criterion (name): Quality of proposed processes
Value added services
Quality criterion (weighting): 1000
Cost criterion (name): Annual cost
Cost criterion (weighting): 4000
Cost criterion (name): Daily rate
Cost criterion (weighting): 1000
Award of contract
Date of contract conclusion: 2020-01-01 📅
Name: Vodafone
National registration number: 326967
Postal address: Mountainview, Leopardstown
Postal town: Dublin
Postal code: Dublin 18
Country: Ireland 🇮🇪
Phone: +353 879370754 📞
E-mail: shelah.mcmahon@vodafone.com 📧
Country: Dublin 🏙️
Internet address: http://www.vodafone.com 🌏
Total value of the procurement: 120 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 022-047992 (2020-01-29)
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