Fixed Voice and VoIP Services
Department of Agriculture, Food and the Marine
The Department of Agriculture, Food and the Marine (DAFM) and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits.
DeadlineThe time limit for receipt of tenders was 2020-09-11. The procurement was published on 2020-08-04.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- • Eircom
Procurement history
| Date | Document |
|---|---|
| 2020-08-04 | Contract notice |
| 2020-11-13 | Contract award notice |
Contract notice (2020-08-04)
Object
Scope of the procurement
Title: Telecommunications services
Reference number: RFT 174026
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telecommunications services 📦
Additional CPV: IP telephone services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Agriculture, Food and the Marine
Postal address: Agriculture House, Kildare Street
Postal town: Dublin 2
Contact
Internet address: http://www.agriculture.gov.ie 🌏
E-mail: john.davis@agriculture.gov.ie 📧
Phone: +353 16072754 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-08-04 📅
Submission deadline: 2020-09-11 📅
Publication date: 2020-08-07 📅
Identifiers
Notice number: 2020/S 152-372004
OJ-S issue: 152
Object
Scope of the procurement
Estimated total value: 2 500 000 EUR 💰
Short description:
Estimated value excluding VAT: 2 500 000 EUR 💰
Duration: 24 months
Description of renewals: Three possible 12-month extensions.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 4 months
Tender opening date: 2020-09-11 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John Davis
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/307 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 152-372004 (2020-08-04)
Object
Scope of the procurement
Title: Telecommunications services
Reference number: RFT 174026
Short description:
The Department of Agriculture, Food and the Marine (DAFM) and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telecommunications services 📦
Additional CPV: IP telephone services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Agriculture, Food and the Marine
Postal address: Agriculture House, Kildare Street
Postal town: Dublin 2
Contact
Internet address: http://www.agriculture.gov.ie 🌏
E-mail: john.davis@agriculture.gov.ie 📧
Phone: +353 16072754 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-08-04 📅
Submission deadline: 2020-09-11 📅
Publication date: 2020-08-07 📅
Identifiers
Notice number: 2020/S 152-372004
OJ-S issue: 152
Object
Scope of the procurement
Estimated total value: 2 500 000 EUR 💰
Short description:
The Department of Agriculture, Food and The Marine’s (DAFM) public facing telephone systems are delivered via multiple ISDN/PRI E1 circuits. This holds for both the Departments Headquarters, Remote Offices the ‘lo-call’ contact centre services centrally hosted in the Department’s Data Centre. The Department interfaces with ‘Government Networks’ for telephony services via centrally located Quintum gateways across the ‘Multimedia VLAN’.
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The Department is well down the road of migrating away from traditional PBX switches to IP Telephony with over 5000 IP phones deployed on the DAFM network.
However, while IP telephony is centralising the telephony infrastructure to the data centres, voice calls are still being delivered over the traditional ISDN/PRI circuits, both locally to DAFM offices and to the centralised ‘lo-call’ contact centre services. There are currently over 140 ISDN circuits (1422 voice channels) in use throughout DAFM in addition to a substantial number of PSTN circuits.
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DAFM intend moving its voice services to a SIP based service centred in its data centres in Agriculture House and Backweston, Celbridge, for all inbound and outbound traffic dramatically reducing and rationalising the number of voice channels required.
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It is expected that the new SIP services will be delivered over a secure private network, it should not be delivered over the public internet. A small number of ISDN circuits may be required after transition to facilitate survival remote site telephony.
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DAFM’s IP phone systems are currently built on Cisco’s UCCE/UCM platforms and are running version 10.5.
DAFM and Fisheries Harbour Centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries Harbour Centres service requirement will be based on their current ISDN and PSTN circuits.
Duration: 24 months
Description of renewals: Three possible 12-month extensions.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 4 months
Tender opening date: 2020-09-11 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John Davis
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/307 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=171608&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 152-372004 (2020-08-04)
Contract award notice (2020-11-13)
Object
Scope of the procurement
Short description:
Total value of the procurement: 2 500 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-11-13 📅
Publication date: 2020-11-18 📅
Identifiers
Notice number: 2020/S 225-554144
Refers to notice: 2020/S 152-372004
OJ-S issue: 225
Object
Scope of the procurement
Short description:
Award of contract
Date of contract conclusion: 2020-11-09 📅
Name: eircom
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Country: Ireland 🇮🇪
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Internet address: http://www.eir.ie 🌏
Total value of the procurement: 2 500 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 225-554144 (2020-11-13)
Object
Scope of the procurement
Short description:
The Department of Agriculture, Food and the Marine (DAFM) and fisheries harbour centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries harbour centres service requirement will be based on their current ISDN and PSTN circuits.
Show more
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-11-13 📅
Publication date: 2020-11-18 📅
Identifiers
Notice number: 2020/S 225-554144
Refers to notice: 2020/S 152-372004
OJ-S issue: 225
Object
Scope of the procurement
Short description:
However, while IP telephony is centralising the telephony infrastructure to the Data Centres, voice calls are still being delivered over the traditional ISDN/PRI circuits, both locally to DAFM offices and to the centralised ‘lo-call’ contact centre services. There are currently over 140 ISDN circuits (1422 voice channels) in use throughout DAFM in addition to a substantial number of PSTN circuits.
Show more
DAFM and fisheries harbour centres wish to put a contract in place for a primary provider of fixed voice services. Fisheries harbour centres service requirement will be based on their current ISDN and PSTN circuits.
Award of contract
Date of contract conclusion: 2020-11-09 📅
Name: eircom
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Country: Ireland 🇮🇪
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Internet address: http://www.eir.ie 🌏
Total value of the procurement: 2 500 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2020/S 225-554144 (2020-11-13)
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