2022-10-05Tolling Advisory Support Services (Transport Infrastructure Ireland (TII))
Provision of Support services to the Road User Charging / Tolling business including Portfolio management, eflow and PPP interoperability Business As Usual operations and strategic projects including M50 Demand management / Multi point tolling and BRUCE better road user charging evaluation.
View the procurement » Mentioned suppliers:Arup
2022-09-08External IT Support (University College Dublin ( UCD ))
University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
View the procurement »
2022-08-10Provision of Software Test Resources (National Transport Authority)
Experienced Software Test Resources are required to support the various test phases being carried out on the ITS, NGT and other systems within the Authority. The Authority intends to use the Test Resources extensively over a number of different projects within the Authority. It is possible that Test Resources will be working on several different business areas in parallel at the same time. The Test Resources shall be involved in various types of testing in the complete testing cycle. It varies from unit …
View the procurement » Mentioned suppliers:Expleo Technology Group Ireland
2022-08-10Provision of Engineering Resources (National Transport Authority)
The Supplier shall be able to provide the required number of qualified and experienced Technical Engineering Resources concurrently at any time during the Term. Some experience in the fields of ticketing, high volume/low value Online Transaction Processing (OLTP), and/or NFC-card based solutions. The Supplier shall be able to provide Technical Engineering Resources with various skillsets as outlined below: i. NFC Software Engineer;
ii. General Technical Engineer Resource; iii. Mobile Android App Software …
View the procurement » Mentioned suppliers:Ergo
2022-07-15Provision of a Customer Relationship Management System and Ongoing Support Services (Department of Education and Skills)
Department of Further and Higher Education, Research, Innovation and Science (the “Contracting Authority”) invites tenders from economic operators for the provision of a Customer Relationship Management System and Ongoing Support Services
This competition relates to the procurement of a CRM solution for reporting, monitoring, auditing, and accounting for expenditure under Ireland’s ESF+ programme for the 2021-2027 period. While the solution will be used primarily for the ESF+, the proposed solution …
View the procurement » Mentioned suppliers:Storm Technologies
2022-07-14Web Archiving Services for the National Library of Ireland (National Library of Ireland)
The mission of the National Library of Ireland (NLI) is to collect, protect and make available the recorded memory of Ireland including books, manuscripts, newspapers, prints & drawings, ephemera, photographs, maps, music and born digital collections. The National Library of Ireland proposes to engage in a competitive process for Web Archiving Services to enable the library to continue developing its web archiving programme.
View the procurement » Mentioned suppliers:Internet Archive
2022-07-0522/004 - Enterprise Application Management Framework (Gas Networks Ireland)
Gas Networks Ireland (GNI) intends to procure IT Applications Maintenance, Support and Development Services for its enterprise applications. GNI has a broad estate of applications, which are critical to the day-to-day operation of our business. GNI require a service provider to support, maintain and deliver change to our application estate and such services will be aligned IT industry best practice with a strong quality assurance focus.
Please note that the composition of GNI’s application estate will …
View the procurement »
2022-06-16For the supply, implementation and support of a System Integration Engine (Children Health Ireland (CHI))
Children's Health Ireland (CHI) is the Contracting Authority.
CHI is seeking tenders for the supply, implementation and support of an Integration Engine to support the efficient and secure integration of its broad range of clinical, operational and corporate systems.
• In 2024 CHI expects to open a born-digital hospital coupled with the go-live of a leading Electronic Healthcare Record (EHR) that will support automated workflows and record-taking and will integrate with numerous other clinical systems as …
View the procurement »
2022-06-02Provision of DAST SaaS (Dynamic Application Security Testing) Services (An Post)
An Post utilise a Dynamic Web Application Security Testing (DAST) Software as a Service (SaaS) solution to assess the security of their public facing web applications and networks.
The successful supplier’s SaaS solution will perform DAST assessments on the public facing web applications and networks designated as in scope by An Post
View the procurement »
2022-05-27SINGLE PARTY FRAMEWORK FOR THE PROVISON OF NETWORK SECURITY SERVICES TO HORSE RACING IRELAND AND SUBSIDIARIES (Horse Racing Ireland (HRI))
Horse Racing Ireland’s (HRI) IT Infrastructure spans several sites and is supported by three HRI permanent staff members. The main HQ is located in Ballymany, The Curragh, Co. Kildare. The majority of the users and IT infrastructure are located at this location. HRI’s remote sites include six racecourses and one golf course, located in Leopardstown (racecourse and golf course), Fairyhouse, Navan, Tipperary, Curragh and Cork. HRI also have a Disaster Recovery site in West Dublin and have IT infrastructure …
View the procurement » Mentioned suppliers:Integrity360
2022-05-25Design, implementation and support of a Case Management System for Jigsaw (Jigsaw)
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
View the procurement » Mentioned suppliers:Mayden House Ltd
2022-05-19Microsoft 365 implementation and migration (Children Health Ireland (CHI))
The purpose of this Tender is to invite Microsoft Certified partners to tender for migration of services from the current on premise Microsoft Exchange ecosystems in Temple Street, Our Lady’s Hospital Crumlin, HSE hosted (nchg.ie), Tallaght and Connolly to the Microsoft 365 cloud.
CHI in conjunction with Microsoft and third party M365 subject matter experts have developed a roadmap and implementation design. A detailed review of the existing on-premise environments was carried out to ensure there were no …
View the procurement » Mentioned suppliers:Telefonica Technology Ireland Ltd.
2022-05-16Supply and installation of Hyper Converged Infrastructure solution at the Roscommon County Council Datacentre in... (Roscommon County Council)
Supply and installation of Hyper Converged Infrastructure solution at the Roscommon County Council Datacentre in Aras on Chontae, Roscommon. The solution must include all relevant hardware and software to enable an active/active or active/passive deployment and meet the solution requirements detailed in the RFT documents.
The Contracting Authority also requires an efficient and cost-effective Cloud based solution for data backup and disaster recovery, including backups and disaster recovery for physical …
View the procurement » Mentioned suppliers:ProCloud
2022-05-10BACK OFFICE MANAGED SERVICE (Waterways Ireland)
The Contracting Authority invites expressions of interest in relation to a contract for BACK OFFICE MANAGED SERVICE (BOMS). Remote monitoring and support all Back Office Equipment.
Please refer to attached PQQ tender document.
View the procurement »
2022-05-04Managed ICT Security Services (HEAnet CLG)
Contracting Authority, HEAnet CLG wishes to establish a DPS for the provision of ICT Managed Security Services for use by HEAnet, its subsidiaries, member institutions and customers (including schools).
There are 8 Lots. Tenderers may respond to one or more Lots.
Each Lot will offer:
• Security Information and Event Management (SIEM) Software
• Managed Security Operation Centre Services (SOC- as- a - Service)
• Optional Advanced Security Managed Services
• Optional Dedicated Support
View the procurement » Mentioned suppliers:Fox IT B.V.Integrity360S2 GrupoSoftcat plc
2022-04-08RTÉ IT Helpdesk and Managed Support Services (Raidio Teilifis Eireann ( RTÉ ))
RTÉ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows:
Provide an offsite Service Desk function which will include:
• Ticket resolution, where tickets are generated by RTÉ end users using software to be provided as a result of this Tender.
• Where the ticket cannot be resolved offsite by the vendor, assign it to the appropriate RTÉ Resolver Group.
• Work with RTÉ resolver teams to proactively drive the volume of tickets lower and …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Limited
2022-04-0121/054 - Archiving Services for Gas Networks Ireland (Gas Networks Ireland)
The Contracting Entity is undertaking a competitive tender process to establish single-supplier framework agreement for the provision of Archiving Services. The scope of the Contract includes but is not limited to the provision of the following Archiving Services.
The scope of services is expected to include:
a) Collection of Archives
b) Warehousing / Storage of all items including data storage
c) Electronic Storage
d) Cataloguing and barcoding of all items in storage to database in a suitable format
e) …
View the procurement »
2022-03-23Provision of SharePoint Development and Support Services (National Transport Authority)
The National Transport Authority seeks the services of a suitable qualified supplier of SharePoint services to implement many of the diverse aspects of SharePoint 2013.
The following categories of services shall be required under the proposed contract:
• Service Category 1: Transition from incumbent Service Provider to the successful tenderer
• Service Category 2: SharePoint Systems Maintenance and Support including IT Security & Compliance
• Service Category 3: SharePoint System Design, Development and Approach
View the procurement » Mentioned suppliers:Codec DSS
2022-03-07CONTRACT FOR THE PROVISION OF A DISASTER RECOVERY SYSTEM FOR PACS/RIS IN BEAUMONT HOSPITAL (Beaumont Hospital)
The Contracting Authority intends to award a contract for the provision of a solution for a Disaster Recovery System which will ensure zero downtime for the Beaumont Hospital’s PAC/RIS systems in the event of loss of access to the National PACS, NIMIS. It is proposed to implement a ‘mirrored’ PACS system. This system will sit between Beaumont’s imaging modalities (x-ray, CT, MRI, Ultrasound, etc.) and the NIMIS system – it will essentially hold a copy of all images and reports that pass through it. These …
View the procurement » Mentioned suppliers:Pukka-j
2022-02-28ICT Support & Infrastructure Services (Tourism Ireland CLG)
Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties.
PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS
View the procurement » Mentioned suppliers:Radius Solutions
2022-02-04Provision of Microsoft Dynamics Migration, Support and Maintenance Services (National Transport Authority)
The National Transport Authority seeks an experienced Microsoft Dynamics partner who can provide technical support and expertise to design, develop and support the National Transport Authority’s Customer Relationship Management system – Microsoft Dynamics. At present, the National Transport Authority uses both Microsoft Dynamics CRM 2015 on premise version and Microsoft Dynamics 365 online.
The following categories of services shall be required under the proposed contract:
• Service Category 1: …
View the procurement »
2022-01-28ICT Managed Service Provider (Irish Aviation Authority (IAA/CAR))
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022.
View the procurement »
2022-01-17Provision of ICT Managed Services 2022-2026 (Commission for Regulation of Utilities)
The Commission for Regulation of Utilities (“CRU”) is Ireland’s independent energy and water regulator.
CRU wishes to appoint a single Managed Service Provider (MSP) under this Services Framework Agreement to deliver all ICT Managed Services including ICT Service Desk, Managed Security Operation Centre Services (SOC-As-A-Service Solution), Optional Dedicated Support Resource(s) and Ad-hoc Professional Service Resources to support the CRU with daily ICT operations and various ICT Projects. The Service …
View the procurement » Mentioned suppliers:Qualcom Systems Ltd
2022-01-07PQQ for Claims Management Solution and related services to assist PIAB (Personal Injuries Assessment Board)
Qualification Questionnaire under the Competitive Dialogue Procedure Establishment of a Single Party framework agreement for the Provision, implementation and support of a solution to manage Claims processes within PIAB
The focus at this stage is on the delivery of a new claims’ management solution. This will include the development of portal functionality for communicating and exchanging information with claimants, solicitors, respondents, insurers, medical professionals and others.
With regards to the …
View the procurement » Mentioned suppliers:Avanade Ireland
2021-11-24Provision of Managed ICT Services to The Arts Council (Arts Council)
ICT Managed Services including support and maintenance, additional ICT Support and ICT Projects for The Arts Council.
1.3 This public procurement competition ("Competition") is divided into two (2) lots (each a “Lot”) as described below. Each Lot will result in a separate contract (each a "Services Contract").
Lot 1- ICT Managed Service - management and support of the Contracting Authority’s cloud CRM system and development as described in Section 2.1 of Appendix 1 ("Lot 1 Services").
Lot 2 - ICT Managed …
View the procurement » Mentioned suppliers:Ergoservices LimitedErgoservices LtdQualcom Systems Ltd ("Qualcom")
2021-10-22IT Service Desk (Central Bank of Ireland)
The Central Bank is seeking the provision of an IT service desk based at the Central Bank’s premises (subject to Covid-19 and related public health guidance), utilising the Central Bank’s service management toolsets.
As part of overall IT services to the business, the Central Bank provides the IT Service Desk and a walk-up IT support area. These two functions perform both incident management and request fulfilment as the first line of support to the business.
The successful Tenderer will be required to …
View the procurement » Mentioned suppliers:IT Alliance Group
2021-10-15Framework fOnline Learner Support Services for eCollege (SOLAS)
SOLAS are looking for tenderer(s) to provide the following services to online eCollege learners across the Lot or Lots for which they are the provider:
1. Tutor support services.
2. Course and learning design services including structuring content, identifying appropriate resources & content, ongoing curation of content, designing ongoing formative assessments, designing learning aids, structuring feedback, and satisfaction capture points, designing peer/social/project/task-based learning …
View the procurement »