External IT Support
University College Dublin ( UCD )
University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
The time limit for receipt of tenders was 2022-10-11. The procurement was published on 2022-09-08.
Who? What?- • Computer support services › Technical computer support services
- • Helpdesk and support services › Helpdesk services
- • Helpdesk and support services › Systems support services
- • Software-related services › Software supply services
- • Software-related services › Software support services
Procurement history
| Date | Document |
|---|---|
| 2022-09-08 | Contract notice |
Contract notice (2022-09-08)
Object
Scope of the procurement
Title: Helpdesk and support services
Reference number: UCDOPP5276 External It Support
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: System and support services 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University College Dublin ( UCD )
Postal address: Procurement Office, UCD Agriculture & Food Science Building
Postal code: Belfield
Postal town: Dublin 4
Contact
Internet address: http://www.ucd.ie/ 🌏
E-mail: breda.byrne@ucd.ie 📧
Phone: +353 17164991 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-09-08 📅
Submission deadline: 2022-10-11 📅
Publication date: 2022-09-13 📅
Identifiers
Notice number: 2022/S 176-498707
OJ-S issue: 176
Object
Scope of the procurement
Short description:
Duration: 48 months
Description of renewals: 2028
Place of performance
Main site or place of performance: Dublin, Ireland
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-10-11 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: IE6517386K
Contact
Contact point: Breda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2028
Complementary information
Review body
Name: High Court
Postal address: Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Body responsible for mediation procedures
Name: Seek Legal Advice
Source: OJS 2022/S 176-498707 (2022-09-08)
Object
Scope of the procurement
Title: Helpdesk and support services
Reference number: UCDOPP5276 External It Support
Short description:
University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: System and support services 📦
Place of performance
NUTS region: Dublin 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: University College Dublin ( UCD )
Postal address: Procurement Office, UCD Agriculture & Food Science Building
Postal code: Belfield
Postal town: Dublin 4
Contact
Internet address: http://www.ucd.ie/ 🌏
E-mail: breda.byrne@ucd.ie 📧
Phone: +353 17164991 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-09-08 📅
Submission deadline: 2022-10-11 📅
Publication date: 2022-09-13 📅
Identifiers
Notice number: 2022/S 176-498707
OJ-S issue: 176
Object
Scope of the procurement
Short description:
University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
Description of renewals: 2028
Place of performance
Main site or place of performance: Dublin, Ireland
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-10-11 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: IE6517386K
Contact
Contact point: Breda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
Estimated timing for further notices: 2028
Complementary information
Review body
Name: High Court
Postal address: Inns Quay, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Body responsible for mediation procedures
Name: Seek Legal Advice
Source: OJS 2022/S 176-498707 (2022-09-08)
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