Supplier: Atos IT Solutions and Services Limited

2 archived procurements

Recent procurements where the supplier Atos IT Solutions and Services Limited is mentioned

2022-04-08   RTร‰ IT Helpdesk and Managed Support Services (Raidio Teilifis Eireann ( RTร‰ ))
RTร‰ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows: Provide an offsite Service Desk function which will include: โ€ข Ticket resolution, where tickets are generated by RTร‰ end users using software to be provided as a result of this Tender. โ€ข Where the ticket cannot be resolved offsite by the vendor, assign it to the appropriate RTร‰ Resolver Group. โ€ข Work with RTร‰ resolver teams to proactively drive the volume of tickets lower and โ€ฆ View the procurement ยป
2012-06-01   Managed IT helpdesk service (Raidio Teilifis Eireann (RTE))
Raidiรณ Teilifรญs ร‰ireann (RTร‰), Ireland's Public Service Broadcaster, is issuing an invitation to tender to provide a managed IT Helpdesk service as follows: โ€” Provide an offsite portal based service desk function which will include ticket resolution or forwarding to appropriate RTร‰ resolver group, โ€” Provide service desk software. This tender seeks to establish a new contract in place of the current in-house service. The new contract will provide a value for money IT helpdesk service to approx 2000 RTร‰ โ€ฆ View the procurement ยป