Dynamics 365 Support Services

Contract notice (2022-08-17)
Object
Scope of the procurement
Title: Helpdesk and support services
Reference number: IE_EPA_2022_CRM
Short description:
“RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Helpdesk and support services 📦
Additional CPV: Helpdesk services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Environmental Protection Agency
Postal address: Johnstown Castle Estate
Postal code: Wexford
Postal town: Wexford
Contact
Internet address: http://www.epa.ie 🌏
E-mail: j.redmond@epa.ie 📧
Phone: +353 539160692 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221254&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221254&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-08-17 📅
Submission deadline: 2022-09-19 📅
Publication date: 2022-08-22 📅
Identifiers
Notice number: 2022/S 160-456841
OJ-S issue: 160

Object
Scope of the procurement
Estimated total value: 330 000 EUR 💰
Estimated value excluding VAT: 330 000 EUR 💰
Duration: 12 months
Description of renewals:
“The contract will be for a period of one year.”

“The Contracting Authority reserves the right at its sole discretion to extend the contract, subject to satisfactory performance, budget availability and...”    Show more

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“As detailed in the tender documentation available to download from www.etenders.gov.ie”

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 16:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-09-19 📅
Tender opening time: 16:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Joan Redmond
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221254&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Body responsible for mediation procedures
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Service from which information about the review procedure may be obtained
Name: Consult legal advisor
Postal town: As applicable
Country: Ireland 🇮🇪
Source: OJS 2022/S 160-456841 (2022-08-17)