provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
Deadline
The time limit for receipt of tenders was 2022-08-19.
The procurement was published on 2022-07-08.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)”
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of...”
Short description
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
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Estimated value excluding VAT: EUR 6 497 500 💰
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The successful Tenderer shall:
- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;
- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;
- Provide training to the Authority and Transport Coordination Units as required;
- Maintain systems on supported software versions and apply regular patching and updates to systems;
- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;
- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;
- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;
- Document and maintain system architecture schema, runbooks, technical and training documentation;
- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and support implementation of recommendations from regular system audits.
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Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 6 497 500 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The contract will be for an initial period of 2 years from the Operational Services Start Date. If the services provided are deemed to be satisfactory, the...”
Description of renewals
The contract will be for an initial period of 2 years from the Operational Services Start Date. If the services provided are deemed to be satisfactory, the contract may be renewed annually up to a maximum of 3 years after the end of the second year. The extension of the contract will be dependent on service requirements, performance and continued funding availability
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: As set out in procurement documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: As set out in the contract
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-08-19
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2023-02-15 📅
Conditions for opening of tenders: 2022-08-19
12:00 📅
Complementary information Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
E-mail: highcourtcentraloffice@courts.ie📧
Fax: +353 18886125 📠
URL: https://www.courts.ie🌏 Review procedure
Precise information on deadline(s) for review procedures:
“As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).”
Source: OJS 2022/S 133-379955 (2022-07-08)
Contract award notice (2022-12-08) Contracting authority Name and addresses
E-mail: procurement@nationaltransport.ie📧
Fax: +353 18798333 📠
Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 6 790 000 💰
Award criteria
Quality criterion (name): Quality and Approach
Quality criterion (weighting): 45
Quality criterion (name): Proposed Team
Quality criterion (weighting): 15
Price (weighting): 40
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 133-379955
Award of contract
1️⃣
Contract Number: 1
Title:
“Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)”
Date of conclusion of the contract: 2022-11-09 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Open Sky Data Systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Country: Ireland 🇮🇪
Phone: +353 045855675📞
E-mail: mcronin@openskydata.com📧
Region: Mid-East🏙️
URL: http://www.openskydata.com🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 6 497 500 💰
Total value of the contract/lot: EUR 6 790 000 💰
Source: OJS 2022/S 240-693632 (2022-12-08)