Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)
National Transport Authority
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The time limit for receipt of tenders was 2022-08-19. The procurement was published on 2022-07-08.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Helpdesk and support services › Systems support services
- • Software maintenance and repair services › Maintenance of information technology software
- • Software-related services › Software support services
- • Support services of personal computers › System maintenance services
- • Technical services › Technical support services
Procurement history
| Date | Document |
|---|---|
| 2022-07-08 | Contract notice |
| 2022-12-08 | Contract award notice |
Contract notice (2022-07-08)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of...”
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: System maintenance services 📦
Place of performance
NUTS region: Southern 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court Harcourt Lane
Postal code: D02WT20
Postal town: Dublin
Contact
Internet address: https://www.nationaltransport.ie/ 🌏
E-mail: ted.obrien@nationaltransport.ie 📧
Phone: +353 18798300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-07-08 📅
Submission deadline: 2022-08-19 📅
Publication date: 2022-07-13 📅
Identifiers
Notice number: 2022/S 133-379955
OJ-S issue: 133
Object
Scope of the procurement
Short description:
“provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of...”
Show more
“The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer...”
Show more
Estimated total value: 6 497 500 EUR 💰
Short description:
“The successful Tenderer shall:”
“- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;”
“- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;”
“- Provide training to the Authority and Transport Coordination Units as required;”
“- Maintain systems on supported software versions and apply regular patching and updates to systems;”
“- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;”
“- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;”
“- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;”
“- Document and maintain system architecture schema, runbooks, technical and training documentation;”
“- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and...”
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Estimated value excluding VAT: 6 497 500 EUR 💰
Duration: 24 months
Description of renewals:
“The contract will be for an initial period of 2 years from the Operational Services Start Date. If the services provided are deemed to be satisfactory, the...”
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Place of performance
Main site or place of performance:
“Ireland”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“As set out in procurement documents”
Contract execution
Contract performance conditions:
“As set out in the contract”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2023-02-15 📅
Tender opening date: 2022-08-19 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: 0000
Contact
Contact point: Ted O'Brien
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: https://www.courts.ie 🌏
Information about review deadlines:
“As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).”
Source: OJS 2022/S 133-379955 (2022-07-08)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: System maintenance services 📦
Place of performance
NUTS region: Southern 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court Harcourt Lane
Postal code: D02WT20
Postal town: Dublin
Contact
Internet address: https://www.nationaltransport.ie/ 🌏
E-mail: ted.obrien@nationaltransport.ie 📧
Phone: +353 18798300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-07-08 📅
Submission deadline: 2022-08-19 📅
Publication date: 2022-07-13 📅
Identifiers
Notice number: 2022/S 133-379955
OJ-S issue: 133
Object
Scope of the procurement
Short description:
“provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of...”
“The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer...”
Estimated total value: 6 497 500 EUR 💰
Short description:
“The successful Tenderer shall:”
“- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;”
Show more (8)
“- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;”
“- Provide training to the Authority and Transport Coordination Units as required;”
“- Maintain systems on supported software versions and apply regular patching and updates to systems;”
“- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;”
“- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;”
“- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;”
“- Document and maintain system architecture schema, runbooks, technical and training documentation;”
“- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and...”
Duration: 24 months
Description of renewals:
“The contract will be for an initial period of 2 years from the Operational Services Start Date. If the services provided are deemed to be satisfactory, the...”
Place of performance
Main site or place of performance:
“Ireland”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“As set out in procurement documents”
Contract execution
Contract performance conditions:
“As set out in the contract”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2023-02-15 📅
Tender opening date: 2022-08-19 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: 0000
Contact
Contact point: Ted O'Brien
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: D7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Fax: +353 18886125 📠
Internet address: https://www.courts.ie 🌏
Information about review deadlines:
“As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).”
Source: OJS 2022/S 133-379955 (2022-07-08)
Contract award notice (2022-12-08)
Object
Scope of the procurement
Total value of the procurement: 6 790 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Contact
E-mail: procurement@nationaltransport.ie 📧
Fax: +353 18798333 📠
Reference
Dates
Date dispatched: 2022-12-08 📅
Publication date: 2022-12-13 📅
Identifiers
Notice number: 2022/S 240-693632
Refers to notice: 2022/S 133-379955
OJ-S issue: 240
Procedure
Award criteria
Quality criterion (name): Quality and Approach
Quality criterion (weighting): 45
Quality criterion (name): Proposed Team
Quality criterion (weighting): 15
Price (weighting): 40
Award of contract
Date of contract conclusion: 2022-11-09 📅
Name: Open Sky Data Systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Country: Ireland 🇮🇪
Phone: +353 045855675 📞
E-mail: mcronin@openskydata.com 📧
Country: Mid-East 🏙️
Internet address: http://www.openskydata.com 🌏
Total value of the procurement: 6 790 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2022/S 240-693632 (2022-12-08)
Object
Scope of the procurement
Total value of the procurement: 6 790 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority
Contact
E-mail: procurement@nationaltransport.ie 📧
Fax: +353 18798333 📠
Reference
Dates
Date dispatched: 2022-12-08 📅
Publication date: 2022-12-13 📅
Identifiers
Notice number: 2022/S 240-693632
Refers to notice: 2022/S 133-379955
OJ-S issue: 240
Procedure
Award criteria
Quality criterion (name): Quality and Approach
Quality criterion (weighting): 45
Quality criterion (name): Proposed Team
Quality criterion (weighting): 15
Price (weighting): 40
Award of contract
Date of contract conclusion: 2022-11-09 📅
Name: Open Sky Data Systems
National registration number: 380089
Postal address: Unit8, Osprey Business Centre
Postal town: Naas
Postal code: Devoy Quarter, Kilda
Country: Ireland 🇮🇪
Phone: +353 045855675 📞
E-mail: mcronin@openskydata.com 📧
Country: Mid-East 🏙️
Internet address: http://www.openskydata.com 🌏
Total value of the procurement: 6 790 000 EUR 💰
Information about tenders
Number of tenders received: 2
Source: OJS 2022/S 240-693632 (2022-12-08)
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