ICT Managed Service Provider

Irish Aviation Authority (IAA/CAR)

The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022.

Deadline

The time limit for receipt of tenders was 2022-03-14. The procurement was published on 2022-01-28.

Who? What? Where?
Procurement history
Date Document
2022-01-28 Contract notice
Contract notice (2022-01-28)
Object
Scope of the procurement
Title: Information technology services
Short description:
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022.
Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Information technology services ๐Ÿ“ฆ
Additional CPV: Information technology services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Irish Aviation Authority (IAA/CAR)
Postal address: 11-12 Dโ€™Olier Street
Postal code: Co.Dublin
Postal town: Dublin
Contact
Internet address: http://www.iaa.ie ๐ŸŒ
E-mail: deirdre.coss@iaa.ie ๐Ÿ“ง
Phone: +353 16031509 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=204868&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=204868&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-01-28 ๐Ÿ“…
Submission deadline: 2022-03-14 ๐Ÿ“…
Publication date: 2022-02-02 ๐Ÿ“…
Identifiers
Notice number: 2022/S 023-057951
OJ-S issue: 23

Object
Scope of the procurement
Estimated total value: 2 250 000 EUR ๐Ÿ’ฐ
Short description:
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022. The Services will comprise of the following:
Show more
1. Transition of Services
2. Service Delivery & Reporting
3. Service Desk
4. Deskside Support
5. Software Maintenance & Provisioning
6. Database Management & Administration Services
7. Data & File Management Services
8. Network & Telephony Management
9. Infrastructure & Cloud Solutions Management
10. Hardware Maintenance & Provisioning
11. IT Security
12. Disaster Recovery & Backup
13. Other/Optional: Print Service Management, SIEM and ICT additional services
Estimated value excluding VAT: 2 250 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of renewals: 1 x two year period subject to Contracting Authority's obligations at law

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2022-09-07 ๐Ÿ“…
Tender opening date: 2022-03-14 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: IE8211082B
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/202172 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=204868&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: Pursuant to Arbitration Act 2010
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 023-057951 (2022-01-28)