Design, implementation and support of a Case Management System for Jigsaw
Jigsaw
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
The time limit for receipt of tenders was 2022-06-24. The procurement was published on 2022-05-25.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who?- • Jigsaw
- • Provider services › Application service providers
- • Software package and information systems
- • Software programming and consultancy services › Programming services of packaged software products
- • Software programming and consultancy services › System and support services
- • Éire/Ireland › Ireland
Procurement history
| Date | Document |
|---|---|
| 2022-05-25 | Contract notice |
| 2023-08-31 | Contract award notice |
Contract notice (2022-05-25)
Object
Scope of the procurement
Title: Software programming and consultancy services
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Other
Awarding authority name: Jigsaw
Postal address: Re16 Westland Square, Pearse street
Postal code: Co.Dublin
Postal town: Dublin 2
Contact
Internet address: https://jigsaw.ie/ 🌏
E-mail: joe.rossouw@jigsaw.ie 📧
Phone: +353 14851280 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-05-25 📅
Submission deadline: 2022-06-24 📅
Publication date: 2022-05-30 📅
Start date: 2022-08-01 📅
End date: 2025-07-31 📅
Identifiers
Notice number: 2022/S 103-289409
OJ-S issue: 103
Object
Scope of the procurement
Short description:
Estimated total value: 1 000 000 EUR 💰
Estimated value excluding VAT: 1 000 000 EUR 💰
Description of renewals: one extension of 12 months
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to RFT document for Qualifying Criteria
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-06-24 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: CHY 17439
Other type of contracting authority: Registered Charity
Contact
Contact point: Joe Rossouw
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/149262 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 103-289409 (2022-05-25)
Object
Scope of the procurement
Title: Software programming and consultancy services
Short description:
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Other
Awarding authority name: Jigsaw
Postal address: Re16 Westland Square, Pearse street
Postal code: Co.Dublin
Postal town: Dublin 2
Contact
Internet address: https://jigsaw.ie/ 🌏
E-mail: joe.rossouw@jigsaw.ie 📧
Phone: +353 14851280 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-05-25 📅
Submission deadline: 2022-06-24 📅
Publication date: 2022-05-30 📅
Start date: 2022-08-01 📅
End date: 2025-07-31 📅
Identifiers
Notice number: 2022/S 103-289409
OJ-S issue: 103
Object
Scope of the procurement
Short description:
Jigsaw provides mental health supports for young people aged 12-25 in communities around Ireland. We wish to appoint a provider for the design, implementation and support of a Case Management System to support this work. The successful tenderer shall:
Show more
+ Design and Develop the CMS.
+ Propose suitable hosting arrangements for the CMS.
+ Support the transition to the new CMS, including data migration from legacy systems.
+ Provide ongoing support for an initial period of 3 years.
Estimated value excluding VAT: 1 000 000 EUR 💰
Description of renewals: one extension of 12 months
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Refer to RFT document for Qualifying Criteria
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2022-06-24 📅
Tender opening time: 12:00
Contracting authority
Identity
National registration number: CHY 17439
Other type of contracting authority: Registered Charity
Contact
Contact point: Joe Rossouw
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/149262 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=214894&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 103-289409 (2022-05-25)
Contract award notice (2023-08-31)
Object
Notice metadata
Document type: Contract award notice
Regulation: European Union
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-08-31 📅
Publication date: 2023-09-05 📅
Identifiers
Notice number: 2023/S 170-534674
Refers to notice: 2022/S 103-289409
OJ-S issue: 170
Procedure
Award criteria
Quality criterion (name): System Specification
Quality criterion (weighting): 400
Quality criterion (name): Implementation
Quality criterion (weighting): 150
Quality criterion (name): Post-Implementation Support and Maintenance
Price (weighting): 300
Award of contract
Date of contract conclusion: 2023-07-17 📅
Name: Mayden House Ltd
National registration number: GB 753 3560 32
Postal address: 1 Widcombe Crescent
Postal town: Bath
Postal code: BA2 6AH
Country: United Kingdom 🇬🇧
Phone: +44 1249701100 📞
E-mail: tenders@mayden.co.uk 📧
Internet address: http://www.mayden.co.uk 🌏
Information about tenders
Number of tenders received: 8
Source: OJS 2023/S 170-534674 (2023-08-31)
Object
Notice metadata
Document type: Contract award notice
Regulation: European Union
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-08-31 📅
Publication date: 2023-09-05 📅
Identifiers
Notice number: 2023/S 170-534674
Refers to notice: 2022/S 103-289409
OJ-S issue: 170
Procedure
Award criteria
Quality criterion (name): System Specification
Quality criterion (weighting): 400
Quality criterion (name): Implementation
Quality criterion (weighting): 150
Quality criterion (name): Post-Implementation Support and Maintenance
Price (weighting): 300
Award of contract
Date of contract conclusion: 2023-07-17 📅
Name: Mayden House Ltd
National registration number: GB 753 3560 32
Postal address: 1 Widcombe Crescent
Postal town: Bath
Postal code: BA2 6AH
Country: United Kingdom 🇬🇧
Phone: +44 1249701100 📞
E-mail: tenders@mayden.co.uk 📧
Internet address: http://www.mayden.co.uk 🌏
Information about tenders
Number of tenders received: 8
Source: OJS 2023/S 170-534674 (2023-08-31)
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