Procurements: Software maintenance and repair services (page 3)
2019-12-16ICT Managed Support Services for LauraLynn Children's Hospice (Health Service Executive (HSE))
LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless business continuity across all departments within the service (clinical and non-clinical).
The initial contract duration will be for 36 months with the option to extend annually for a further 24 months.
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2019-12-06Application and Development Support for SAP Finance and Procurement Technical Maintenance (Health Service Executive (HSE))
The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP implementation locations are defined as follows:
— Dublin North East — North East (based in Kells),
— Dublin Mid-Leinster, Midlands — Mullingar and Tullamore,
— Health Business Services in Dublin /Kilkenny/Tusla,
— CRS/CFI Health Business Services — Dublin and Kilkenny,
— stabilisation; (Dublin; Limerick; Sligo and the Children’s Health Ireland).
As …
View the procurement » Mentioned suppliers:IBM Services
2019-12-05Autodesk Licensing (Transport Infrastructure Ireland (TII))
Trade in of Legacy AutoCAD Serial Numbers discontinued in 2015 for new licencing that meets organisational needs to get the best value for money. Procure 7x AutoCAD and 5x AEC Collection Network licenses for shared use in TII for the initial 3 years.
Select a preferred supplier for new procurement and renewals for 3 years in addition to the initial 3 years.
View the procurement » Mentioned suppliers:Procad Ltd
2019-11-27SharePoint Service Partnership Framework Agreement (Environmental Protection Agency)
The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team:
— ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
— ICT …
View the procurement » Mentioned suppliers:Hibernia Services Ltd. t/a Evros Technology Group
2019-11-20Provision of IT Managed Services for EPBD/BER Application Systems (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. Its key objectives are implementing strong energy efficiency actions, accelerating the development and adoption of technologies to exploit renewable energy sources, supporting innovation and enterprise for our low-carbon future and supporting evidence-based response that engage all sectors.
The objective of this …
View the procurement » Mentioned suppliers:Version 1 Software Limited
2019-11-19Supply and Maintenance of Networking and IT Security (Sport Ireland Facilities DAC)
The supply, installation, configuration and on-going support of all elements of the LAN, WiFi and IT Security environment for the contracting authority. The support of this equipment is a requirement of the tenderer and the experience and accreditation of the tenderer in supporting this equipment is a key requirement.
View the procurement » Mentioned suppliers:Kedington Ltd
2019-11-01Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud.
View the procurement » Mentioned suppliers:Evros Technology Group
2019-10-24Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots:
Lot 1: IT Managed Services;
Lot 2: On-Site Helpdesk Personnel.
Note:
Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service.
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2019-07-18Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees.
The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.
Phase 1 was implemented across 7 sites and had the following SAP HR modules.
Deployed:
— Organisation Management (OM),
— Personnel …
View the procurement » Mentioned suppliers:IBM Services
2019-02-07Maintenance and Support Services for Unit4 Business World (National Transport Authority)
The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes:
— general ledger,
— accounts payable and accounts receivable,
— bank and cash,
— fixed assets and depreciation,
— purchase requisitions and purchase orders,
— staff expenses and
— …
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2019-02-01EQ Platform and Cloud Managed Services (Central Statistics Office)
The Central Statistics Office (CSO) invites tenderers to respond to this RFT for the provision of an eQ platform and cloud managed services. In summary, the services comprise of the following:
— design, testing and implementation of the cloud hosting environment,
— eQ coding review,
— deployment of the eQ software components within this environment,
— survey form development services,
— secure transmission mechanism to the CSO,
— eQ Training (survey form development/deployment),
— support and maintenance …
View the procurement » Mentioned suppliers:DNM Technology Ltd
2018-12-21Software Support Maintenance and Development Services (City of Dublin Education and Training Board)
CDETB requires software support, maintenance and the capability for ongoing core requirements for Support, Maintenance and Development services of the following software systems with the vast majority of the work being in Payroll and Grant Assessment Systems:
— Payroll
— Grant Assessment System
— Receipting
— Travel
— HR Recruitment System
— HR Attendance System
— VTOS
— Back To Education Initiatives (BTEI) and Youthreach Payments Systems
— Bursary and Scholarship Payment System
— Data Interfaces and …
View the procurement » Mentioned suppliers:On Site Solutions
2018-12-21ICT Solution to support the EPA’s Safety Management System (Environmental Protection Agency)
The EPA invites expressions of interest in relation to a contract for the provision of a high quality, user friendly ICT Solution to support the EPA’s Safety Management System (SMS) to, in so far is reasonably practical assist the EPA to get its staff and those involved with its activities home safely each evening. The EPA require the ICT Solution to be accessible to all staff and contractors as an information resource, management and reporting tool. In addition, Management within the EPA will utilise …
View the procurement » Mentioned suppliers:Integrum Management Systems Pty Ltd
2018-11-14Provision of Support and Maintenance for Microsoft NAV (Central Bank of Ireland)
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required.
View the procurement » Mentioned suppliers:Datapac Ltd
2018-10-17Provision of ServiceNow Support (Central Bank of Ireland)
IMTD use ServiceNow “Jakarta” as its ITSM tool. This system was upgraded from Helsinki to Jakarta in November 2017. The following sections are used to varied degrees within the organisation:
– incident management,
— change management,
— request fulfilment,
— problem management,
— asset management,
— CMDB and the ESS Portal has been activated.
The tool is customised (30 %) to allow for standard use (customer specific IT systems and services, customer specific Categories, Subcategories) and integrated with …
View the procurement » Mentioned suppliers:Logicalis Ireland
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-08-14Provision of Support and Maintenance for Checkpoint Firewall (An Post)
An Post has a number of Checkpoint Firewalls and a number of Checkpoint Endpoint Protection Products. An Post now wishes to tender for maintenance and support of the Checkpoint Products in the User Centers outlined below:
— It is anticipated that all of the below requirements will have the same commencement date for support and maintenance,
—User Centre details are detailed in the ITT Document.
Note: We may not continue with the Checkpoint Endpoint products so they may be removed from this process at any …
View the procurement » Mentioned suppliers:Integrity360
2018-07-30IT System Support, Maintenance and Software Development for SEAI Retrofit Programmes (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices.
The objective of this RFT is to identify one suitably resourced multi-disciplined IT service provider to provide IT system support, maintenance and software development for SEAI retrofit programmes.
The primary requirements of the successful Service provider under this contract can be classified as:
— provision …
View the procurement » Mentioned suppliers:Version1 Software Ltd
2018-05-02Marketing Technology Systems Integration Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate …
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2017-11-15Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT Service Provider who can provide technical support and expertise to maintain and develop ICT elements of the Authority's ITMS business systems. The Authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS and any other business systems that may be selected by the Authority in future.
The …
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2017-06-01Invitation to tender for software and hardware maintenance of RFID self-service kiosks and RFID security systems in... (Dublin City Council)
The rollout of self-service in Dublin City Public Libraries began in 2010, going live in Pembroke, Raheny and Rathmines libraries. The service was expanded to the Central Library, Ballyfermot and Drumcondra in 2012. The remaining 14 branches went live in 2014. All 21 branches are now equipped with RFID self-service kiosks, with 8 of the branches also equipped with RFID security systems. Through this tender process Dublin City Public Libraries will award a contract for the maintenance of both the hardware …
View the procurement » Mentioned suppliers:Bibliotheca Ltd