SharePoint Service Partnership Framework Agreement

Environmental Protection Agency

The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.
The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.
This support is required in 3 activity areas of the ICT Team:
— ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,
— ICT delivery team (development activity) requires 3 line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), security roles and the extranet for EDEN,
— ICT operations management team (service desk activity) requires support for 1 and 2 line requests for help.

Deadline

The time limit for receipt of tenders was 2020-01-10. The procurement was published on 2019-11-27.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Hibernia Services Ltd. t/a Evros Technology Group

Who?

• Environmental Protection Agency

What?

Where?

• Southern › South-East

Procurement history

Date	Document
2019-11-27	Contract notice
2020-06-26	Contract award notice

Contract notice (2019-11-27)
Object
Scope of the procurement
Title: Information technology services
Short description:

The successful vendor will provide SharePoint services to the EPA as a part of an ICT team. The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed. This support is required in 3 activity areas of the ICT Team: — ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases, — ICT delivery team (development activity) requires 3 — ICT operations management team (service desk activity) requires support for 1

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Information technology services 📦
Additional CPV: Information systems and servers 📦
Place of performance
NUTS region: South-East 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Environmental Protection Agency
Postal address: Headquarters
Postal code: PO Box 3000
Postal town: Johnstown Castle Estate
Contact
Internet address: http://www.epa.ie 🌏
E-mail: m.kinsella@epa.ie 📧
Phone: +353 5360600 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157892&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157892&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-11-27 📅
Submission deadline: 2020-01-10 📅
Publication date: 2019-11-29 📅
Identifiers
Notice number: 2019/S 231-566702
OJ-S issue: 231
Additional information
All information is provided in the procurement documents.

Object
Scope of the procurement
Short description:

The successful vendor will provide SharePoint services to the EPA as a part of an ICT team.

The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.

This support is required in 3 activity areas of the ICT Team:

— ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,

— ICT delivery team (development activity) requires 3

— ICT operations management team (service desk activity) requires support for 1

Estimated total value: 750 000 EUR 💰
Short description:

The successful Vendor will provide SharePoint services to the EPA as a part of an ICT team.

This support is required in 3 activity areas of the ICT Team;

This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and off-site resources (Remote access clients base) as specified by the EPA.

The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from 1 partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.

Estimated value excluding VAT: 750 000 EUR 💰
Duration: 48 months
Description of renewals:

It is anticipated that a number of contracts will be awarded from this framework agreement.

Additional information: All information is provided in the procurement documents.
Place of performance
Main site or place of performance: Wexford, IRELAND.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As detailed in the tender documentation available to download from www.etenders.gov.ie

Economic and financial standing: All information is provided in the procurement documents.
Technical and professional ability: All information is provided in the procurement documents.
Contract execution
Contract performance conditions: All information is provided in the procurement documents.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 13:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2020-01-10 📅
Tender opening time: 13:00
Place: ETenders.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Margaret Kinsella
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/334 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=157892&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: http://www.courts.ie 🌏
Source: OJS 2019/S 231-566702 (2019-11-27)

Contract award notice (2020-06-26)
Object
Scope of the procurement
Short description:

The successful vendor will provide SharePoint services to the EPA as a part of an ICT team. The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed. This support is required in 3 activity areas of the ICT Team; — ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases, — ICT Delivery Team (Development activity) requires third line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails and Outlook), Security roles and the extranet for EDEN, — ICT Operations Management Team (Service Desk activity) requires support for first and second line requests for help.

Total value of the procurement: 280 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2020-06-26 📅
Publication date: 2020-06-30 📅
Identifiers
Notice number: 2020/S 124-304556
Refers to notice: 2019/S 231-566702
OJ-S issue: 124

Object
Scope of the procurement
Short description:

The requirement is for one vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed.

— ICT Delivery Team (Data Management activity) requires regular maintenance and monitoring of EPAs SharePoint databases,

— ICT Delivery Team (Development activity) requires third line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, Publishing, Emails and Outlook), Security roles and the extranet for EDEN,

— ICT Operations Management Team (Service Desk activity) requires support for first and second line requests for help.

— ICT delivery team (development activity) requires 3rd line support for such in-house systems as LEMA, CRM integrations, GMO, InfoPath technology (used in HR, publishing, emails and outlook), Security roles and the extranet for EDEN,

— ICT operations management team (service desk activity) requires support for first and second line requests for help. Calls need to be escalated to the contracted partner/vendor, call resolved, and the call fix shared with EPA service desk, so knowledge is captured in tool for future calls.

This support is required for EPA HQ in Wexford and all regional offices. The ICT Team is primarily based in Wexford. The contract requirement is for both on-site (mainly based in EPA Headquarters Wexford) and Off-site resources (Remote Access Clients Base) as specified by the EPA.

The EPA is establishing a single operator framework agreement for the procurement of for provision of SharePoint services from one partner/vendor who will have the required skills that match the work being requested at any given time from the EPA. It is expected that the successful tenderer will have a pool of resources rather than a single resource.

Procedure
Award criteria
Quality criterion (name): Quality of technical and human resources offered
Quality criterion (weighting): 25 %
Cost criterion (name): Daily Rate
Cost criterion (weighting): 30 %

Award of contract
Date of contract conclusion: 2020-05-19 📅
Name: Hibernia Services Ltd. t/a Evros Technology Group
National registration number: N/a
Postal address: Hibernia House, Cherrywood Business Park
Postal town: Dublin 1
Country: Ireland 🇮🇪
Phone: +353 872887253 📞
E-mail: hugh.dawson@hetg.ie 📧
Country: Dublin 🏙️
Information about tenders
Number of tenders received: 1

Complementary information
Review body
Postal town: Dublin 7
Source: OJS 2020/S 124-304556 (2020-06-26)

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