Maintenance and Support Services for Unit4 Business World

National Transport Authority

The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes:
โ€” general ledger,
โ€” accounts payable and accounts receivable,
โ€” bank and cash,
โ€” fixed assets and depreciation,
โ€” purchase requisitions and purchase orders,
โ€” staff expenses and
โ€” payment runs โ€” electronic fund transfers (EFTโ€™s) and manual.

Deadline

The time limit for receipt of tenders was 2019-03-15. The procurement was published on 2019-02-07.

Who? What? Where?
Procurement history
Date Document
2019-02-07 Contract notice
2019-05-10 Contract award notice
Contract notice (2019-02-07)
Object
Scope of the procurement
Title: Financial systems software package
Short description:
The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package. The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes: โ€” general ledger, โ€” accounts payable and accounts receivable, โ€” bank and cash, โ€” fixed assets and depreciation, โ€” purchase requisitions and purchase orders, โ€” staff expenses and โ€” payment runs โ€” electronic fund transfers (EFTโ€™s) and manual.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Financial systems software package ๐Ÿ“ฆ
Additional CPV: Software package and information systems ๐Ÿ“ฆ
Place of performance
NUTS region: Dublin ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court, Harcourt Lane
Postal code: D02 WT20
Postal town: Dublin 2
Contact
Internet address: https://nationaltransport.ie ๐ŸŒ
E-mail: procurement@nationaltransport.ie ๐Ÿ“ง
Phone: +353 1-8798362 ๐Ÿ“ž
Fax: +353 1-8798333 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141874&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141874&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2019-02-07 ๐Ÿ“…
Submission deadline: 2019-03-15 ๐Ÿ“…
Publication date: 2019-02-12 ๐Ÿ“…
Identifiers
Notice number: 2019/S 030-067331
OJ-S issue: 30
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
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Object
Scope of the procurement
Short description:
The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes:
โ€” general ledger,
โ€” accounts payable and accounts receivable,
โ€” bank and cash,
โ€” fixed assets and depreciation,
โ€” purchase requisitions and purchase orders,
โ€” staff expenses and
โ€” payment runs โ€” electronic fund transfers (EFTโ€™s) and manual.
The authority intends to adopt enhanced functionality, facilitating increased operational effectiveness and a better user experience, in areas possibly including the following:
โ€” introduction of web-shop style purchase requisitioning,
โ€” introduction of flexible analysis type reports,
โ€” introduction of budgeting tools to facilitate top down and bottom up budgeting, combined with the ability to run โ€œwhat ifโ€ scenarios,
โ€” introducing greater flexibility about changes to organisation and reporting units and
โ€” introducing enhanced task management to improve day-to-day operational control.
Initiatives progressed will be in accordance with the detailed solution requirements as determined at the solution planning phase. It is a requirement that the corporate instance of the application be upgraded by the end of September 2019. The corporate instance will continue to be hosted โ€œon premiseโ€ after this planned upgrade. Hosting of some or all of the application instances may be moved to the cloud at some point over the duration of the contract and this will be determined in due course.
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Duration: 24 months
Description of renewals:
At the discretion of the authority, the Contract may be renewed for period(s) up to a maximum of 2 years after the end of the second year. The extension of the Contract will be dependent on service requirements, performance and continued funding availability.
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Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As set out in the procurement documents.
Contract execution
Contract performance conditions: As set out in the procurement documents.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 2019-09-14 ๐Ÿ“…
Tender opening date: 2019-03-15 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bradwell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=141874&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.
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Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
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The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin 7
Postal code: D7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886125 ๐Ÿ“ 
Internet address: http://www.courts.ie ๐ŸŒ
Information about review deadlines:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review
Procedures) Regulations 2010 (in particular Regulation 7 thereof).
Source: OJS 2019/S 030-067331 (2019-02-07)
Contract award notice (2019-05-10)
Object
Scope of the procurement
Short description:
The Authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package. The Authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes: โ€” general ledger, โ€” accounts payable and accounts receivable, โ€” bank and cash, โ€” fixed assets and depreciation, โ€” purchase requisitions and purchase orders, โ€” staff expenses, and โ€” payment runs โ€“ Electronic Fund Transfers (EFTโ€™s) and manual.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Contact
Phone: +353 1-8798300 ๐Ÿ“ž

Reference
Dates
Date dispatched: 2019-05-10 ๐Ÿ“…
Publication date: 2019-05-14 ๐Ÿ“…
Identifiers
Notice number: 2019/S 092-223012
Refers to notice: 2019/S 030-067331
OJ-S issue: 92
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
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Object
Scope of the procurement
Short description:
The Authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The Authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes:
โ€” staff expenses, and
โ€” payment runs โ€“ Electronic Fund Transfers (EFTโ€™s) and manual.
THE Authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The Authority intends to adopt enhanced functionality, facilitating increased operational effectiveness and a better user experience, in areas possibly including the following:
โ€” introducing greater flexibility about changes to organisation and reporting units, and
Place of performance
Main site or place of performance: Dublin

Procedure
Award criteria
Quality criterion (name): Approach to application upgrade service
Quality criterion (weighting): 30
Quality criterion (name): Approach to application enhancements services
Quality criterion (weighting): 15
Quality criterion (name): Approach to application support services
Quality criterion (weighting): 20
Price (weighting): 35

Reference
Additional information
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.
Show more
Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the revenue commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
Show more

Complementary information
Review body
Information about review deadlines:
As set out in S.I. No 130/2010 European Communities (Public Authorities' Contracts) (Review
Source: OJS 2019/S 092-223012 (2019-05-10)