Invitation to tender for software and hardware maintenance of RFID self-service kiosks and RFID security systems in dublin city public libraries

Additional information

1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act.

2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6. The contract / framework agreement is primarily for use by the Libraries Section, Culture, Recreation and Economic Services Department, but may also be extended for use by other divisions of Dublin City Council as requirements arise.

7. Emailed/faxed/late tenders will not be accepted. Tenderers are asked to include a return address on the packaging.

8. Tenders may be submitted in English or in the Irish language.

9. Please note that OJEU contracts are covered by the Government Procurement Agreement (GPA).

10. Appeals procedure: The body to whom appeals should be addressed is — The High Court, Four Courts, Inns Quay, Dublin 7.

11. All queries regarding this tender must be emailed to paul.fusco@dublincity.ie for the attention of Paul Fusco. Queries must be in question format and must be submitted by email. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 12:00 on 30.6.2017 to enable issue of responses to all interested parties.

12. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.

13. For each criterion marked as Response: Declaration Required, applicants must initially provide the Appendices referenced under each criterion no later than the date set for return of the forms, and, where appropriate, confirm in the box provided that it is included with the completed Questionnaire. Failure to do so could invalidate the submission.

Short description

Dublin City Public Libraries is a section of Dublin City Council's Culture, Recreation and Economic Services Dept. The city's public library network extends over 21 branches city-wide, serving a population of just over half a million people. The physical infrastructure of branch buildings ranges from purpose built facilities dating from the late nineteenth and early 20th centuries, to rented spaces in shopping centres, to newly designed branch library facilities. The rollout of self-service began in 2010, going live in Pembroke, Raheny and Rathmines libraries. The service was expanded to the Central Library, Ballyfermot and Drumcondra in 2012. The remaining 14 branches went live in 2014. All 21 branches are now equipped with RFID self-service kiosks, with 8 of the branches also equipped with RFID security systems. Through this tender process Dublin City Public Libraries will award a contract for the maintenance of both the hardware and software elements of the RFID self-service kiosks and RFID security systems for a period of 5 years. Initially, the contract will cover Pembroke, Raheny and Rathmines libraries. The contract will be expanded to cover the maintenance of the equipment in all other branches as the extended warranties on that equipment expires. Further details on expiry dates are included in the specification of requirements.