Procurements: Software maintenance and repair services (page 2)

2021-08-23 Provision of SAP Business Objects Maintenance, Support, Services & Training (Technological University Dublin (TU Dublin))
The Contracting Authority requires a software partner who can provide expertise and value-added services to enable TU Dublin to exploit its software investment SAP Business Objects BI Suite. The service required will include: software maintenance & support services, training services and account management and professional services to assist with keeping the software and its environment at the appropriate levels. This will include major and minor software releases. View the procurement »
Mentioned suppliers: CACI Ltd.

2021-08-11 Implementation, configuration, maintenance, training and support for a Business Intelligence (BI) solution for the... (Department of Agriculture, Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) is issuing this Request for Tender (RFT) to enter into a contract with a vendor to supply a Business Intelligence (BI) solution for the Data Analytics Unit (DAU) within DAFM which has the capacity to expand across the diverse divisions within the department. The platform provided must have the capability to connect into existing databases within the department and also provide user friendly visualisations and dashboards with flexible filtering, … View the procurement »
Mentioned suppliers: Ernst and Young Business Advisory Services

2021-08-10 CONTRACT FOR THE PROVISION OF A FINANCIAL MANAGEMENT SYSTEM TO HORSE RACING IRELAND AND SUBSIDIARIES (Horse Racing Ireland (HRI))
The Contracting Authority is publishing a request for tenders to companies that can supply, install, integrate, customise, maintain, upgrade and support a Finance Management System (FMS) and associated processes. View the procurement »

2021-07-23 Hosting, Support, Maintenance, and Enhancements of the RSA Online Tachograph Card Application System (Road Safety Authority (RSA))
The RSA is holding this competition with the objective of awarding the contract for the provision of ongoing hosting, support, maintenance, and enhancements of the RSA online Tachograph Card Application System. For more information, please refer to the RFT documents attached to this notice. View the procurement »
Mentioned suppliers: Abtran

2021-07-13 Procurement of a Managed Service Provider for CIE (Coras Iompair Eireann (CIE Utility))
CIE Group IT&T seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). The Service Provider will be responsible for delivery of IT infrastructure projects during the term of the contract This Managed Service Provider (MSP) will be responsible for the following elements but are not limited to: storage administration, backup management, standard … View the procurement »
Mentioned suppliers: Hibernia Services Ltd. t/a eir evo

2021-07-01 Oracle Database Administration Enterprise Level support services in an n-tier Environment (Department of Agriculture, Food and the Marine)
The Minister for Agriculture, Food and the Marine invites tender proposals from competent service providers for the provision of a team of suitably qualified individuals (Candidate ‘Team Lead’, and three other Candidates ‘Team Members’) to work as part of a team providing expert database administration support with respect to the Oracle RDBMS. The team will be expected to have previously worked as senior enterprise level DBAs with the requisite qualifications in Oracle Technologies, but it is … View the procurement »
Mentioned suppliers: SMDT Limited

2021-06-21 Teagasc ICT Managed Service (Teagasc)
A single party framework for the supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering services desk, deskside support, and back office infrastructure management, operated under a single managed service. See attached documentation for additional information. View the procurement »
Mentioned suppliers: IT Alliance Group

2021-06-11 Provision of an ICT Managed Service (Grangegorman Development Agency)
The Grangegorman Development Agency (GDA/the Agency) is seeking a turnkey solution for the provision of a managed IT support service. The service will manage data on servers either in-house or in the cloud, to enable document sharing, printing, storage, backup and recovery, and a secure ICT infrastructure for the Agency’s Data. The Agency operates in Microsoft 365 and is seeking a service provider for IT infrastructure, support, consultancy and training for hardware and software. View the procurement »

2021-06-03 The Provision of Support, Maintenance, Development and Enhancements Services for Oracle eBusiness Suite (Dublin City Council)
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite. This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. … View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Limited

2021-06-01 A Team of Skilled Resources to Provide Administration and Support for an Enterprise Application Server environment... (Department of Agriculture, Food and the Marine)
The Minister for Agriculture, Food and the Marine invites tender proposals from competent service providers for the provision of four suitably qualified individuals to work as part of a team providing expert administration and support for an enterprise application server environment centred on Oracle WebLogic and Oracle iAS, with a number of ancillary technologies. There are a range of technologies and associated skills required across the team, and this will be addressed in this competition through … View the procurement »
Mentioned suppliers: Janix Limited

2021-05-28 Managed ICT Services for GRETB (Galway Roscommon Education and Training Board)
Managed ICT Services for GRETB. View the procurement »
Mentioned suppliers: eir evo Hibernia Services Ltd. t/a eir evo

2021-05-25 Contracted Services for the Maintenance and Support of Navigational Systems, Vessel Sensors, Command, Control and... (Irish Naval Service)
The Irish Naval Service invites tenders from economic operators for the provision of contracted services for the maintenance and support of navigational systems, vessel sensors, command, control and communication networks. View the procurement »
Mentioned suppliers: ARQ Asset Solutions

2021-05-21 PIT1356D Network Infrastructure Support Service for University of Limerick — PQQ (Education Procurement Service (EPS))
The University of Limericks — Information Technology Division (ITD) is responsible for the provision and support of computer systems, networking, and audio visual and media services in the University. The maintenance (hardware and software), installation, support, management and development of the University’s networking and data communication services is outsourced to a Managed Service Provider. View the procurement »
Mentioned suppliers: CommNet Ltd

2021-05-14 EIT1569C - UL — Promotion, Delivery and Support of International Digital Health Transformation Programmes Utilising... (Education Procurement Service (EPS))
The University of Limerick (UL) UL is seeking to collaborate with an international professional healthcare organisation with a network of members engaged either directly or indirectly in healthcare delivery as well as persons working as specialists in health sector industries. The successful tenderer must have a worldwide reach with experience of providing courses to professionals directly involved in healthcare delivery, and to persons in supporting roles, as well as specialists working in health sector … View the procurement »
Mentioned suppliers: CHIME

2021-05-06 ICT Managed Services (An Bord Pleanála)
Network management. Backups and disaster recovery management (second and third level support). Software systems maintenance and provisioning. Security. Monitoring. Provision of a Jira service desk, that fully integrates with ABP’s internal Jira service desk. View the procurement »
Mentioned suppliers: ActionPoint Technology Limited

2021-04-13 Rostering System for Dublin Fire Brigade (Dublin City Council)
Dublin City Council proposes to establish a single party framework agreement for 4 years, for the provision of a Rostering System, to include implementation, hosting, support, maintenance and future development. The framework will be established and awarded based on the first contract described in this tender document. Subsequent contracts will be based on a SRFT issued to the framework member. As part of supporting its operations and processes, Dublin Fire Brigade (DFB) is looking to procure a cloud … View the procurement »
Mentioned suppliers: Gartan Technologies

2021-04-09 Provision of IT Maintenance Services (Managed Services) (Abbey Theatre Amharclann na Mainistreach)
This is a contract for the provision of IT support and maintenance services. The contract is for a period of 24 months with an option to extend by 2 periods of 12 months each. Please refer to the enclosed documentation for detailed information. View the procurement »

2021-03-31 NMP (Nutrient Management Planning) Online Maintenance and Support (Teagasc)
NMP Online is an online web application that allows agricultural advisors to prepare nutrient management plans required for farm management purposes. These plans are required both to show compliance with regulations and as a criteria for participation in farm management schemes. View the procurement »
Mentioned suppliers: Compass Informatics Ltd

2021-03-16 Support and Maintenance of an Existing Microsoft Dynamics CRM On-Premise Solution and a Development Projects Service (Teagasc)
Support and maintenance of an Existing Microsoft Dynamics CRM on-premise solution and a development projects service. View the procurement »

2021-03-04 Online Grants Management System (Sport Ireland)
Sport Ireland wishes to procure an online grant management system. Sport Ireland allocates over 40 million euro annually in grants to funded organisations. View the procurement »
Mentioned suppliers: Smartsimple Software Ireland Ltd

2021-02-15 Request for Tenders (RFT) for the Provision of an Electronic Document Management and Online Collaboration System to... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) (acting in its capacity as the National Development Finance Agency (NDFA)) is seeking tenders for the provision of an electronic document management and online collaboration system. View the procurement »
Mentioned suppliers: Asite Solutions Limited

2021-01-08 National Children's Disability Network Team Information Management System (CDNTIMS) (Health Service Executive (HSE))
Please see attached documentation. View the procurement »

2020-12-15 Maintenance and Support Service for Pasturebase Ireland Online (Teagasc)
Maintenance and support service for PastureBase Ireland Online, additional information is available in the attached documentation. View the procurement »

2020-12-09 Supply of IT Managed Services (Financial Services and Pensions Ombudsman)
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change. View the procurement »
Mentioned suppliers: PFH Technology Group

2020-12-07 Multi Supplier Framework Agreement for the Provision of Security Software and Associated Reseller Services (The Office of Government Procurement)
The Minister for Public Expenditure and Reform is issuing this request for tenders as a central purchasing body for use by the framework clients. The Office of Government Procurement is an office within the Department of Public Expenditure and Reform tasked with sourcing goods and services on behalf of the public service. References to the contracting authority will be deemed to include the OGP. The contracting authority invites tenders from economic operators for appointment to a multi-supplier … View the procurement »
Mentioned suppliers: Accenture Ltd BSI Cybersecurity and Information... Caveo Information Systems Ltd Ecom Solutions Hibernia Services Ltd. t/a Evros Technology Group Integrity360 Kontex Securities Ltd PFH Technology Group S2 Grupo Smarttech247 Softcat plc Threatscape Ltd Unity Technology Solutions Ward Solutions Ltd Zinopy Ltd

2020-11-27 Support, Maintenance and Potential Developments for Existing Online Services, Built on Open Source Technologies, for... (Intellectual Property Office of Ireland)
Support, maintenance and potential developments for existing online services, built on open source technologies, comprising of efiling of Trade Marks and Designs, efiling of Patents and Supplementary Protection Certificates (SPCs), template tool for patent applications, TMView and DesignView, and related eServices for the Intellectual Property Office of Ireland. View the procurement »

2020-10-08 Contract for the Provision of a Multi-functional Virtual Healthcare System (Beaumont Hospital)
The contracting authority intends to award a contract for the configuration and implementation of a multi-functional virtual healthcare platform for multi-disciplinary users. In the first instance, the initial contract comprises the delivery of the required solution at Our Lady of Lourdes Hospital, Drogheda and its related Community Healthcare Organisations. Following the award of the initial contract, the most likely additional option to be awarded comprises the roll-out of the solution to the RCSI … View the procurement »

2020-09-29 IT System Maintenance, Support and Development (Public Appointments Service)
The Public Appointments Service is the centralised provider of recruitment, assessment and selection services for the civil and public service. PAS wishes to invite tenders from suppliers/service providers for the provision of maintenance, support and development services for its recruitment application environment. At a minimum, this will include: • one dedicated resource providing maintenance, support and development for all elements of the bespoke application STAR and associated systems; • remote … View the procurement »
Mentioned suppliers: Version 1

2020-09-25 Provision of Information Technology Support Services to Kerry Education and Training Board (Kerry Education and Training Board)
Kerry ETB is seeking the services of a suitable qualified ICT Service Partner to support the IT requirements of Kerry ETB Head Office at Centrepoint, John Joe Sheehy Road, Tralee, Co. Kerry and 32 geographically dispersed Kerry ETB sites. View the procurement »

2020-09-25 Request for Tenders (RFT) for the Provision of an Enterprise Risk Management System to the National Treasury... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of an enterprise risk management system. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Risklogix Solutions Limited

2020-09-09 Provision of Support, Maintenance, Technical, Development Services for Housing for LA's (Local Government Management Agency)
Currently, under its remit, the LGMA arranges the provision of: (i) support and maintenance; and (ii) development services for a range of housing related ICT systems, primarily iHouse and Housing Central Broker. The purpose of this restricted procedure is to procure such services. View the procurement »

2020-09-04 Next Generation Ticketing (National Transport Authority)
The authority intends to procure a nationwide multi-modal Account Based Ticketing (ABT) system supporting both public and private operated transport services, with the eventual aim of enabling the provision of Mobility as a Service 'MaaS' type offerings. The solution is expected to include the delivery of a fully functioning and fit for purpose ABT back office system including all necessary equipment, hosting, software, services and supporting systems. The solution is also expected to include the supply, … View the procurement »

2020-09-03 Case Management and Concern Logging System (Health Service Executive (HSE))
Please see tender documents. View the procurement »
Mentioned suppliers: Liquidlogic Ltd

2020-07-27 IT Service Management Tool Selection for Service Desk (Environmental Protection Agency)
The EPA now requires a service desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record to allow the processing of calls/requests to be effective and efficient and help build and define further ICT services across the wider ICT team. View the procurement »
Mentioned suppliers: Alemba Ltd Cased Dimensions Ltd SaaSam UK Ltd Unicorn Systems a.s.

2020-07-20 ICT Maintenance and Managed Services Provider to Limerick and Clare Education and Training Board (Limerick and Clare Education and Training Board)
Provision of ICT maintenance and managed services to Limerick and Clare Education and Training Board for an initial period of 4 years with three extensions of up to 12 months. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Formula Networks Ltd

2020-06-25 Provision of External ICT Senior Engineer (Systems Admimistrator Office 365) for Waterford and Wexford Education and... (Waterford and Wexford Education and Training Board)
Waterford and Wexford Education and Training Board WWETB) (the ‘Contracting Authority’) invites tenders (‘Tenders’) to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the appointment to a single supplier framework agreement for the provision of an External ICT senior engineer (Systems Administrator Office 365) in Appendix 1 to this RFT (the ‘Services’). This public procurement competition relates to the establishment of a single party framework (‘Framework’) for the Provision … View the procurement »
Mentioned suppliers: Cpl

2020-06-17 ICT Support Services Framework 2020 (Environmental Protection Agency)
The Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of service desk support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis. View the procurement »
Mentioned suppliers: Compass Informatics Ltd Computer Technical Services Ltd Cpl Dataworks Ltd Ergo Innovate Business Technology Ltd PnP Solutions Speed-IT Ltd Total ICT Services Ltd

2020-06-03 IDA Ireland Website Services (IDA Ireland)
The IDA Ireland main site and accompanying foreign language sites attract approximately 500 000 visitors a year — our top priority is making Ireland the first country on anyone’s FDI list. The website is a key mechanism for initial engagement of IDA Ireland’s target market and audience. In addition to providing existing clients ongoing information and needs we would like an incoming provider to: • assess our current website; • create a strategy with our goals in mind; and • design/implement the necessary … View the procurement »
Mentioned suppliers: Continuum

2020-04-15 Request for Tenders for Information and Communications Technologies (ICT) Support and System Development Services... (National Transport Authority)
The National Transport Authority seeks an experienced IT service provider who can provide technical support and expertise to maintain and develop ICT elements of the authority’s business systems. The authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for CABS, and for ad hoc tasks on customisable end-user systems such as Databases, Geographic … View the procurement »
Mentioned suppliers: Open Sky Data Systems

2020-04-14 Multi Supplier Framework Agreement for the Provision of Backup, Recovery and Replication Software and Associated... (The Office of Government Procurement)
The contracting authority invites Tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement (the ‘Framework Agreement’) for the provision of the Services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: • Backup, Recovery and Replication Software Products; • Backup, Recovery and Replication Software Licensing; • Backup, Recovery and Replication Software Support and Maintenance; • Backup, Recovery and … View the procurement »
Mentioned suppliers: Arkphire Ireland Asystec Ltd CANCOM Ireland Ltd. Hewlett Packard Enterprise Ireland Ltd Hibernia Services Ltd. t/a Evros Technology Group PFH Technology Group Softcat plc Triangle Computer Services (Ireland) Ltd

2020-03-11 Call for Expressions of Interest for the Provision of Licensing, Support and Maintenance of Scientia Enterprise... (Maynooth University)
Maynooth University wishes to ascertain the marketplace for the provision of licensing, support and maintenance of Scientia Enterprise Timetabling Software and related services. View the procurement »
Mentioned suppliers: Scienta Ltd

2020-03-09 Request for Tenders to Establish a Multi Supplier Framework Agreement for the Provision of Virtualisation Software... (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier framework agreement (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the services comprise: • virtualisation software which includes: desktop virtualisation, virtual desktop infrastructure (VDI), server virtualisation, application virtualisation, presentation virtualisation, virtualisation … View the procurement »
Mentioned suppliers: Arkphire Security Ltd Asystec Ltd Enterprise Solutions Hibernia Services Ltd. t/a Evros Technology Group Novosco Ltd Novosco Ltd. PFH Technology Group Softcat plc Triangle Computer Services (Ireland) Ltd

2020-03-05 The Supply, Implementation, Commissioning and Support of a Replacement SAN Solution for Beaumont Hospital (Beaumont Hospital)
Initially, the successful tenderer will be required to supply, implement and commission the required solution. The successful tenderer’s obligations in this regard shall include the design, configuration, implementation, testing and handover of the solution. Following the expiry of a warranty period of twelve months’ duration, a support and maintenance contract of 4 years’ duration will be entered into with the successful tenderer, giving an initial contract duration of 5 years. The contracting authority … View the procurement »
Mentioned suppliers: Triangle Computer Services (Ireland) Ltd

2020-02-17 Provision of Expert Information/Cyber Security Services (Enterprise Ireland)
Enterprise Ireland’s Business Process Improvement and IT department requires the services of a specialised provider of information/cyber security consultancy to provide expert advice and assistance with the organisations Information security programme. View the procurement »
Mentioned suppliers: ISAS

2020-01-31 Framework Agreement for ICT Consultancy, Support Personnel and Related Services to the RSA (Road Safety Authority (RSA))
The RSA is seeking to establish the following multi-party frameworks (each a ‘Framework’) for the provision of ICT consultancy, support personnel and related services under the following lots: Lot 1: Supply of App Dev, BA, Op and Proj Support/Mgmt Testing and Data Mgmt personnel and consultancy; Lot 2: Supply of ICT infrastructure personnel and consultancy; Lot 3: Supply of ICT security personnel and consultancy. Each framework will be of 4 years in duration and will be limited to a maximum of 10 parties … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A Aspira) Earnst & Young Ergo Services (T/A Ergo) Hibernia Services Ltd - T/A Evros Technology Group Hibernia Services Ltd(T/A EVROS Technology Group) I.T. Alliance Resourcing Services - T/A... IT Alliance Resourcing Services (T/A... PFH Technology Group Version1 Software (T/A Version 1)

2020-01-27 Establishment of a Single Party Framework Agreement for Provision of Services for the Redesign of GMIT Website,... (Galway Mayo Institute of Technology)
There are 3 elements as outlined below and the successful tenderer must be capable of providing all 3 elements. 1) Design, development and implementation of new website; 2) Hosting; 3) Maintenance and support. View the procurement »

2019-12-20 Provision of Managed Print Service to NRH (National Rehabilitation Hospital)
NRH commissioned a report into the print environment of the hospital. This report was commissioned to examine the current state of the print environment at the National Rehabilitation Hospital. As a result of this report it has been recommended to replace all current devices and systems and cover future device requirements under a new MPS contract. View the procurement »
Mentioned suppliers: MJ Flood Ltd

2019-12-20 Children’s Health Ireland(CHI) Acute; Electronic Health Record (EHR) (Health Service Executive (HSE))
The contracting authority (Children Health Ireland-CHI) is seeking to appoint an economic operator to deliver, implement and provide ongoing support for an Electronic Health Record (‘EHR’) for Children’s Health Ireland (CHI) The HSE have established a national EHR programme which includes four key components: acute operational systems (Acute EHR), community operational systems (Community EHR) and a national shared record that seamlessly interface with a national integration platform. These components … View the procurement »
Mentioned suppliers: Epic Systems Corporation

2019-12-18 Provision of Support and Maintenance (Managed services) (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre’s ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management on a managed services basis as detailed in the enclosed request for tender (RFT) document. View the procurement »

2019-12-18 Zwick Equipment Servicing, Repair and Calibration in 2 Lots (National University of Ireland, Galway (NUI Galway))
Zwick materials testing equipment servicing (maintenance, repair and calibration) of both hardware and software, including replacement of load cells in 2 lots. Lot 1: Servicing of Zwick machines in biomedical dept; Lot 2: Servicing of Zwick machines in civil engineering dept. View the procurement »