The Provision of Support, Maintenance, Development and Enhancements Services for Oracle eBusiness Suite

Short description

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite.

This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.

For further information please refer to the attached documentation. The project is subject to funding.

Additional information

1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.

2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12-month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6) The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.

7) Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.

8) All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.

9) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.

Short description

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for Oracle eBusiness Suite.

This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.

For further information please refer to the attached documentation. The project is subject to funding.

Additional information

1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.

2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6. The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.

7. Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.

8. All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.

9. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.