The Provision of Support, Maintenance, Development and Enhancements Services for Oracle eBusiness Suite

Dublin City Council

Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and professional services for Oracle eBusiness Suite.
This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and operation of Oracle eBusiness suite, professional services and development work which may be requested on a daily call down basis when required. Oracle E-Business Suite interfaces with other systems in DCC by way of Oracle WebLogic and Business Process Execution Language (BPEL) and DCC require support for current integrations and development of new integrations with other DCC systems.
For further information please refer to the attached documentation. The project is subject to funding.

Deadline

The time limit for receipt of tenders was 2021-07-05. The procurement was published on 2021-06-03.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Fujitsu (Ireland) Limited

Who?

• Dublin City Council

What?

Where?

• Eastern and Midland › Dublin

Procurement history

Date	Document
2021-06-03	Contract notice
2021-07-05	Additional information
2021-10-20	Contract award notice

Contract notice (2021-06-03)
Object
Scope of the procurement
Title: Software programming and consultancy services
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and...”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services 📦
Additional CPV: Systems consultancy services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Regional or local authority
Awarding authority name: Dublin City Council
Postal address: Civic Offices, Wood Quay
Postal code: Dublin
Postal town: Dublin 8
Contact
Internet address: http://www.dublincity.ie 🌏
E-mail: cian.coghlan@dublincity.ie 📧
Phone: +353 2225241 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190253&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190253&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-06-03 📅
Submission deadline: 2021-07-05 📅
Publication date: 2021-06-08 📅
Identifiers
Notice number: 2021/S 109-287284
OJ-S issue: 109
Additional information

“1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”

Additional information

1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.

2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12-month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6) The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.

7) Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.

8) All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.

9) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.

Object
Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of support and...”

“This tender is seeking a full second level support service with a service level agreement, assistance and professional advice in the administration and...”

Show more (1)

“For further information please refer to the attached documentation. The project is subject to funding.”

Estimated total value: 1 000 000 EUR 💰
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a single party framework agreement for the provision of Support and...”

“The successful tenderer will work closely with DCC’s own Finance Department and IS Department Technical Support staff. While DCC’s IS Department will have...”

Show more (3)

“In the case of a major incident e.g. a service outage, a one-hour response time is required. This time is calculated from the time the call is logged. It...”

“The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory...”

“For further infomration please refer to the attached documentation. The project is subject to funding.”

Estimated value excluding VAT: 1 000 000 EUR 💰
Duration: 48 months
Description of options:
“The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory...”

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 13:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Irish 🗣️
Tender validity period: 2022-07-05 📅
Tender opening date: 2021-07-05 📅
Tender opening time: 13:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Cian Coghlan
Internet address: www.dublincity.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=190253&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

“1) Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”

“2) It will be a condition for the award of any contract by Dublin City Council that the successful tenderer and all sub-contractors (if applicable) produce...”

Show more (7)

“3) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.”

“4) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”

“5) Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government...”

“6) The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of...”

“7) Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.”

“8) All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses...”

“9) Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the...”

Complementary information
Review body
Name: The High Court
Postal address: Chief Registrar, High Court, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2021/S 109-287284 (2021-06-03)

Additional information (2021-07-05)
Object
Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party framework agreement for the provision of support and...”
Notice metadata
Document type: Additional information
Common procurement vocabulary (CPV)
Code: Software support services 📦

Reference
Dates
Date dispatched: 2021-07-05 📅
Publication date: 2021-07-09 📅
Identifiers
Notice number: 2021/S 131-348688
Refers to notice: 2021/S 109-287284
OJ-S issue: 131
Additional information

“Response deadline updated from 13.00 on 5 July 2021 to 17.00 on 5 July 2021.”

Object
Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the open procedure to establish a single party framework agreement for the provision of support and...”
Source: OJS 2021/S 131-348688 (2021-07-05)

Contract award notice (2021-10-20)
Object
Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and...”
Total value of the procurement: 1 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2021-10-20 📅
Publication date: 2021-10-25 📅
Identifiers
Notice number: 2021/S 207-542536
OJ-S issue: 207
Additional information

“1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”

Additional information

1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Acts.

2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

6. The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of Dublin City Council as requirements arise.

7. Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.

8. All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 25th June 2021 to enable issue of responses to all interested parties.

9. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.

Object
Scope of the procurement
Short description:
“Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and...”

“This tender is seeking a full second level support service with a Service Level Agreement, assistance and professional advice in the administration and...”

Show more (2)

Description of options:
“The framework period will initially be for 2 years with the possibility of extending it by a further 2 years (one year at a time, following satisfactory...”

Procedure
Award criteria
Quality criterion (name): Support, Maintenance and Development Assistance
Quality criterion (weighting): 3000
Quality criterion (name): Proposed Team Resources and Support Structures
Quality criterion (weighting): 2000
Quality criterion (name): DBA and Application Support
Standard Support, Reporting, Legislative Changes and Customisations / Interfaces
Cost criterion (name): Costs
Cost criterion (weighting): 4500

Award of contract
Date of contract conclusion: 2021-10-01 📅
Name: Fujitsu (Ireland) Limited
National registration number: 9710451V
Postal address: Fujitsu House, Unit 100 Airside Business Park, Swo
Postal town: Swords
Postal code: Co Dublin
Country: Ireland 🇮🇪
Phone: +353 18136000 📞
E-mail: dlirelandbidteam@uk.fujitsu.com 📧
Country: Dublin 🏙️
Internet address: http://www.fujitsu.com/ie 🌏
Total value of the procurement: 1 000 000 EUR 💰
Information about tenders
Number of tenders received: 3

Reference
Additional information

“1. Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by...”

“2. It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce...”

Show more (7)

“3. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.”

“4. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”

“5. Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government...”

“6. The framework agreement is primarily for use by the Finance and Information Systems Departments but may also be extended for use by other divisions of...”

“7. Emailed/faxed/late tenders will not be accepted. Tenders may be submitted in English or in the Irish language.”

“8. All queries regarding this tender must be submitted through the etenders messaging facility, RFT ID 191615. Queries must be in question format. Responses...”

“9. Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the...”

Complementary information
Review body
Information about review deadlines:
“Please consult your Solicitor”
Source: OJS 2021/S 207-542536 (2021-10-20)

New procurements in related categories 🆕

IT services: consulting, software development, Internet and support (>20 new procurements)

Software programming and consultancy services (>20)