2019-07-18   Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees. The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2. Phase 1 was implemented across 7 sites and had the following SAP HR modules. Deployed: — Organisation Management (OM), — Personnel … View the procurement »
Mentioned suppliers: IBM Services
2019-07-16   Delivery of Cybersecurity Apprenticeship Training (Hartley People Training)
Deliver instructor led training to Cybersecurity Apprenticeship participants in Cork region — Apprentices will complete the apprenticeship programme to gain an Advanced Certificate in Cybersecurity at level 6 in the National Framework of Qualifications: 1) The CompTIA Cybersecurity Pathway includes; 2) City and Guilds transversal learning modules; 3) City and Guilds Award for Professional Recognition (I.T.). View the procurement »
2019-07-15   Lot 1 Multifunctional Printers and Lot 2 Touch Screens for An Post Counters (An Post)
Lot 1: The Supply of Multi-Functional Printers for Post Office Counters; and Lot 2: The Supply of Touch Screen for Post Office Counters. View the procurement »
Mentioned suppliers: Eutronix Melford Technologies Ltd
2019-06-18   Administration and Support for N-Tier Hardware and Red Hat Linux Operating Systems (Department of Agriculture, Food and the Marine)
The Department is looking for a company that can supply 3 individuals who are qualified in a wide range of specific skills that are key to the continuous availability of the Departments systems, to work as key members of the team, providing technical leadership and skills transfer across a number of enterprise scale technologies. This is a full time engagement, with 3 individuals committed to work solely for the Department over the duration of the contract, and each individual will cover the role of the … View the procurement »
Mentioned suppliers: Sabeo Technologies Ltd
2019-06-05   ICT Hardware Support Services (The Property Registration Authority (PRA))
Single hardware support contract covering the relevant hardware, systems management software and related operating system environments in respect of specified systems for the Property Registration Authority. View the procurement »
Mentioned suppliers: Hewlett Packard Enterprise Ireland
2019-04-18   The Provision of Supply and Support Services of ESB’s Corporate IP Network Infrastructure and ESB’s Corporate IP... (Electricity Supply Board (ESB))
ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis. View the procurement »
Mentioned suppliers: Eircom
2019-03-21   On Site Support Technician — Louth (Louth and Meath Education and Training Board)
LMETB invite submissions as per this RFT for the provision of services for on site support technician — Louth. View the procurement »
Mentioned suppliers: LAN Consultants Ltd
2019-03-04   Implementation, Support, Maintenance and Future Development of a Dublin City Council Oracle Identity Management Solution (Dublin City Council)
DCC are looking to establish a single party framework for the implementation of a latest release of oracle identity management using existing OIM perpetual licences currently owned and maintained by DCC. It is a fresh install, configuring fresh data and reconfiguring current resources. The contract includes support, maintenance and future development of same implementation per a period of 4 years with possibility to extend for a further 2 years,at the discretion of Dublin City Council. Please see tender … View the procurement »
2019-02-08   Request for Tenders for Provision of ICT Managed Services (The Pensions Authority)
Procurement of ICT Managed Services to include: — support and maintenance of the Pension Authority's IT systems, — additional ICT support (i.e. drawdown support for minor tasks), — ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.). View the procurement »
Mentioned suppliers: Evros Technology Group
2019-01-29   Licensed Penetration Testing and Associated Services for the Irish Defence Forces Network (Defence Forces Ireland)
The provision of licensed penetration testing and associated services for the Irish Defence Forces network. View the procurement »
Mentioned suppliers: PwC
2019-01-14   Academic IT Network Support for CDETB Schools (City of Dublin Education and Training Board)
This tender is for the supply of IT Support Services to centres within the jurisdiction of City of Dublin ETB. This tender comprises 5 lots with lots 1-4 covering 41 different colleges and centres based on requirements. Lot 1 includes 4 centres, Lot 2 includes 12 centres, Lot 3 includes 11 centres and Lot 4 includes 14 centres. Lot 5 is across all centres for the support on IOS (Apple) Products in all of the above centres. This includes iPads/Apple MAC computers and MACbooks. Please see Appendix 1 for … View the procurement »
2019-01-03   Provision of Digital Transformation Services (PSI — the Pharmacy Regulator)
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities: — all aspects of qualification recognition and registration for individuals, — all aspects of registration for pharmacies, — all aspects of pharmacy compliance and quality assessment, — all aspects of complaints, concerns, queries and other … View the procurement »
Mentioned suppliers: Dss
2018-12-07   Provision of Libraries Public Access Computer Service, Support, Maintenance and Setup; Limited Libraries’ Staff... (Dun Laoghaire Rathdown County Council)
Provision of libraries public access computer service, support, maintenance and setup; limited libraries’ staff software and equipment support. View the procurement »
Mentioned suppliers: Sord Data Systems Ltd
2018-10-12   Contract for Software Support for Digital Mapping System (The Property Registration Authority (PRA))
Invitation to Tender (ITT) for the provision of a single contract covering the provision of software support and related services in respect of specified systems for the Property Registration Authority. View the procurement »
Mentioned suppliers: Aon Spásúil Ltd t/a 1Spatial Ireland
2018-09-20   Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement. Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a … View the procurement »
Mentioned suppliers: IPOptions Ltd
2018-09-06   Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles: — Database Administrator, — Network and Security … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A as Aspira)
2018-09-05   ICT Security Services for The Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain a single supplier who can provide a range of ICT security services to the centre of IT and Network operations based in Dublin. It is envisaged that the successful service provider will provide dedicated resources in support of our Dublin data centre. It is also envisaged that these resources will operate on site on a daily basis, integrating with the existing in house Irish Defence Forces ICT security technicians. View the procurement »
Mentioned suppliers: DataSure IT Security Ltd
2018-07-27   RFT for the provision of managed services for IT operations and helpdesk support, and IT operations and service... (Sustainable Energy Authority of Ireland)
This procurement is divided into 2 lots as follows: Lot 1: Managed Service IT Operations and Helpdesk Support. — Managed Service of Server Infrastructure and private cloud support; — IT Service desk and user helpdesk support; and — Microsoft productivity application and azure support. Lot 2: IT Operations and Service Consultancy, Governance and Project Assurance. — Ad-hoc advice, consultancy and implementation services Please note: It is a requirement that a separate provider is select for each Lot. View the procurement »
Mentioned suppliers: Auxillion Ireland Ltd Unity
2018-07-25   The Provision of INGRES Application Support to the Social Welfare Appeals Office (Department of Employment Affairs and Social Protection)
The Services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) INGRES application, in conjunction with the IS Division of the Department of Employment Affairs and Social Protection (DEASP). View the procurement »
Mentioned suppliers: IBM Ireland
2018-07-25   Support and maintenance services for the expenses@work system (Central Bank of Ireland)
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting. View the procurement »
Mentioned suppliers: Systems@Work Ltd
2018-07-09   Multi Supplier Framework Agreement for the provision of Microsoft Services for Digital Workplace Transformation (Fingal County Council)
Provision of strategic planning, architecture, design, development, integration, customisation, business process and project management services for implementation of a Digital Workplace Transformation Programme. Associated skills and services in change management, engagement, governance and training to be provided to ensure sustainability of workplace digital transformation. View the procurement »
Mentioned suppliers: Ergo Evros Technology Group MJ Flood Technology Ltd Spanish Point Technologies Ltd Storm Technology Ltd
2018-07-06   Supply, installation and configuration of a Security Incident Event Manager (SIEM) solution that incorporates a... (Department of Agriculture, Food and the Marine)
The Department invites tender proposals from competent service providers to supply, install and support a centralised logging facility together with SIEM technologies with a view to the Department assuming day to day administration, and response to alerts in due course. View the procurement »
Mentioned suppliers: Ward Solutions
2018-06-11   ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice. View the procurement »
Mentioned suppliers: Nostra Systems Ltd
2018-05-24   Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west. DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed … View the procurement »
Mentioned suppliers: Welltel Enterprise
2018-05-04   SAP Implementation support for a new integrated financial management system (Health Service Executive (HSE))
The contracting authority invites submissions from candidates for the provision of the services to include: — business process design, implementation and support, — solution design and build, — business process change management support; — finance and Procurement Shared Services design and implementation support, — deployment to Phase 1 sites, and — application and Development Support for Phase 1 and 2. View the procurement »
Mentioned suppliers: Global EntServ Solutions Ireland Ltd T/A...
2018-01-25   Request for Tenders dated 25 January 2018 for the provision of one Business Systems Analyst (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland’s energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an … View the procurement »
2017-12-12   ICT Hosted Managed Services (Central Statistics Office)
Procurement of ICT Hosted Managed Services. View the procurement »
Mentioned suppliers: Evros
2017-10-20   Provision of Consultancy Services to An Bord Pleanála of a CRM Dynamics Application Support Specialist (An Bord Pleanála)
The CRM Dynamics Application Support Specialist's primary responsibility will be the administration, customisation, support and implementation of Microsoft Dynamics 365 CRM (CRM), SharePoint, SQL Server and ADX Portal across the ABP computing environment. View the procurement »
2017-09-07   A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B. The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects. View the procurement »
2017-08-10   GRETB ICT Managed Services (Galway Roscommon Education & Training Board)
Please see attached Pre-Qualification Questionnaire Response Document to establish a Single Supplier Framework Agreement for the Provision of ICT Managed Services for Galway and Roscommon Education and Training Board. View the procurement »
Mentioned suppliers: Capita Managed IT Solutions
2017-08-04   Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services … View the procurement »
Mentioned suppliers: Atos IT Solutions and Services Ltd
2017-07-25   Provision of an on-site ICT support staff at OPW Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email. It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total. View the procurement »
Mentioned suppliers: Nostra Systems Limited
2017-07-25   A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services. View the procurement »
Mentioned suppliers: ATOS
2017-07-07   Provision of Middle-ware Support Services (National Transport Authority)
The Authority is seeking the services of the Middle-ware Support Specialist in the Leap Card Project. Descriptions of the particular service requirements are outlined in the Tender documents. The Service Requirements are including, but are not limited to Analysis, Planning, Implementation. View the procurement »
Mentioned suppliers: Zarrdia Limited
2017-06-14   Invitation to Tender for the Provision of Second Level Support/consultation for SQL Server Database Administration (Dublin City Council)
Dublin City Council proposes to award a contract for 2 years, for the provision of Second Level Support/Consultation for SQL Server Database Administration with an option for extension on an annual basis for an additional 3 years. A full second level support service is required. The consultant will work closely with Dublin City Council's own DBA Unit in order to provide a first class service in the SQL Server Database Administration area. The DBA Unit will have responsibility for first line support but … View the procurement »
Mentioned suppliers: DNM Technology Ltd
2017-06-07   RFT for the Provision of A Shared Payroll Solution for the ETBi Sector (The Office of Government Procurement)
Provision of A Payroll Solution for the Education and Training Boards (ETBs) Delivered as a Managed Service. View the procurement »
Mentioned suppliers: Core HR CoreHR
2017-05-17   Help-desk Support and Hardware maintenance (Department of Health)
The provision of help-desk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals. View the procurement »
2017-05-02   Request for Tenders dated 2.5.2017 for the provision of a Geographical Information Systems Specialist (May 2017) for... (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland's energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an … View the procurement »
Mentioned suppliers: Esri Ireland
2017-04-26   Managed Hosting Service for ICT Business Applications (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) wish to establish a Single Party Framework Agreement for the provision of a Managed Hosting Service for ICT Business Applications for Student Universal Support Ireland (SUSI). The duration of the Framework will be for 4 years and the initial contract is expected to be of 3 years duration, which at this point in time, will include development and deployment elements of the Integrated Grants Processing System Project and two full academic cycles. Please … View the procurement »
Mentioned suppliers: Evros Technology Group
2017-04-18   LMETB are seeking tenders for On Site Support Technicians for the Meath area (Louth and Meath Education and Training Board (LMETB))
LMETB are seeking tenders for On Site Support Technicians for the Meath area as per the attached RFT. View the procurement »
Mentioned suppliers: GPS IT Services Ltd
2017-03-21   Customer Relationship Management (CRM) and Scanning Development and Support Services (Department of Transport, Tourism & Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of an integrated scanning and CRM Solution to enhance the management of customer relationships, reduce manual handling and replace key functionality of an existing application. View the procurement »
2017-03-02   Provision of Wide Area Network (WAN) Services (Tourism Ireland Limited)
The ICT Department of Tourism Ireland wishes to enter into a contract with a Supplier for the provision of Wide Area Network (WAN) Services. Tourism Ireland currently has an MPLS network but alternative solutions may be considered. The requirements of the service are clearly defined and are based on the existing services. The Contract term will be for an initial three year period, subject to budget, satisfactory annual performance, and other factors. The contract may be extended annually, at Tourism … View the procurement »
Mentioned suppliers: COLT Technology Services Limited
2017-02-23   Provision of On-site ICT Support Services — Dublin (Tourism Ireland Limited)
The ICT Department of Tourism Ireland wishes to procure the services of a Supplier for the provision of On-site ICT Support Services to its Dublin Office. Suitably qualified applicants are hereby invited to submit a Request to Participate. The Contract period will be for two [2] years subject to budget and annual performance review and other factors, with the option to extend annually for up to three [3] further years, at Tourism Ireland's discretion. The Contract will commence in August 2017. Please … View the procurement »
Mentioned suppliers: Radius Solutions
2017-02-08   Provision of SharePoint Administration and Associated Services (Department of Education and Skills)
The Department of Education and Skills has a small SharePoint administration team, who also cover other responsibilities, and is seeking to supplement this team with appropriate external assistance to meet the ongoing requirements of increased use of SharePoint as a service and application delivery platform. The chosen vendor will be required to perform a broad variety of both proactive and reactive work on the Department's SharePoint environments, and in conjunction with a selection of staff from … View the procurement »
2017-02-02   RFT for provision of e-learning modules and the deployment and maintenance of a learning management (Courts Service)
Expert Services for the analysis, design development, implementation and evaluation of e-learning courses. Deployment and Maintenance and support of existing Totara based Learning Management System. The Courts Service seeks services for activities in the field of implementation of e-learning for the Learning and Development Unit, as depicted below. Provision of Services for the analysis, design development, implementation and evaluation in house of e-learning courses. This will be implemented in cases … View the procurement »
Mentioned suppliers: Enovation Solutions Ltd
2016-11-18   Request for Tenders for the provision of Managed ICT Infrastructure and Operations Support Services (Department of Public Expenditure and Reform)
Technical support in managing and further developing the Department of Public Expenditure and Reform's ICT Architecture, Networks, and Infrastructure environment. View the procurement »
Mentioned suppliers: Kaltech Limited
2016-11-10   Single Supplier Framework Agreement for Service Desk Resources (Central Bank of Ireland)
The purpose of the Framework is to provide the Bank with a single Tenderer who will make available certain of the following Service Desk roles over the Term: 1. Service Desk Analyst 2. Service Desk Lead 3. End User Support Analyst 4. End User Support Lead 5. Service Desk Project Resource. View the procurement »
Mentioned suppliers: MJ Flood Technology Limited
2016-10-28   Private cloud, partner hosted, managed service combined with a desktop support service (Personal Injuries Assessment Board)
A contract that encompasses a private cloud, partner hosted, managed service combined with a desktop support service. This contract will be for an initial period of three years with the option to extend by two further periods of one year each. View the procurement »
Mentioned suppliers: Arkphire Services Limited t\a Presidio Arkphire Services Limiteds t/a Arkphire Trilogy Technologies
2016-10-03   Provision of support and maintenance for in-house Lotus Domino infrastructure (Department of Health)
The provision of support, maintenance, development, and advice on in-house Lotus Domino databases for the Department of Health and the agencies it supports under shared service level agreements. View the procurement »
Mentioned suppliers: Bluewave Technology Ltd