The Provision of Supply and Support Services of ESB’s Corporate IP Network Infrastructure and ESB’s Corporate IP Telephony Service

Electricity Supply Board (ESB)

ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.

Deadline

The time limit for receipt of tenders was 2019-05-20. The procurement was published on 2019-04-18.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-04-18 Contract notice
2020-08-26 Contract award notice
Contract notice (2019-04-18)
Object
Scope of the procurement
Title: Telecommunications equipment and supplies
Reference number: SSCON4375
Short description:
ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Supplies
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Telecommunications equipment and supplies 📦
Additional CPV: Communications network 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board (ESB)
Postal address: 2 Gateway, East Wall Road
Postal town: Dublin 3
Contact
Internet address: http://www.esb.ie 🌏
E-mail: brid.ryan@esb.ie 📧
Phone: +353 11234567 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145536&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145536&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-04-18 📅
Submission deadline: 2019-05-20 📅
Publication date: 2019-04-23 📅
Identifiers
Notice number: 2019/S 079-190855
OJ-S issue: 79
Additional information
Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 149435

Object
Scope of the procurement
Maximum number of lots per tenderer: 2
Title of the lot: The IP Network Infrastructure
Lot number: 1
Short description:
The IP Network Infrastructure in ESB is composed of various components listed below:
— supply and support of Cisco Switches and Routers,
— supply and support of Cisco Wireless Controllers and AP’s,
— supply and support of Cisco Voice Gateways,
— supply and support of Cisco TACACS and Radius Services.
Duration: 36 months
Description of options:
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable for a further period of up to 24 months and again for up to another 24 month period. Therefore the total contract period will be up to 84 months (7 years).
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Additional information:
Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 149435
Title of the lot: The IP Telephony Service
Lot number: 2
Short description:
The IP Telephony service in ESB is composed of various components listed below:
— support and maintenance of Cisco Call Manger,
— support and maintenance of Cisco Unity,
— support and maintenance of Cisco UCCX,
— support and maintenance of Cisco PCCE,
— support and maintenance of Softex Ringmaster,
— support and maintenance of Redbox Recorder,
— support and maintenance of Informacast Paging,
— support and maintenance of E-Gain – Webchat and e-mail system,
— support and maintenance of PBX TDM to IP Telephony trunks,
— deployment of the services above to new sites,
— commercial agreement for the procurement of goods and services to support the items above.
Place of performance
Main site or place of performance: The island of Ireland and the UK.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435
Economic and financial standing:
As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435
Technical and professional ability:
As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435
Contract execution
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be set out in the RFT.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435
Contract performance conditions:
As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 149435

Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 4
Objective criteria for choosing the limited number of candidates:
Applicants will be assessed on the quality of their response to the criteria and rules outlined in the pre-qualification questionnaire.
It is anticipated that at least the top 4 applicants will be invited to tender subject to that number qualifying.
Number of participants to be contemplated: 2
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Brid Ryan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=145536&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the Framework Agreement one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the Framework Agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the Framework Agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework;
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7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words “or equivalent” will always be appended;
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9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
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10) At Section II.2.9) while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.

Complementary information
Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Supplier's own legal advisor
Postal town: Dublin
Source: OJS 2019/S 079-190855 (2019-04-18)
Contract award notice (2020-08-26)
Object
Scope of the procurement
Short description:
ESB intends to procure a framework agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis.
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Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable
Award criteria
Mixed

Reference
Dates
Date dispatched: 2020-08-26 📅
Publication date: 2020-08-31 📅
Identifiers
Notice number: 2020/S 168-407991
Refers to notice: 2019/S 079-190855
OJ-S issue: 168

Object
Scope of the procurement
Short description:
The IP Network Infrastructure in ESB is composed of various components listed below
• supply and support of Cisco Switches and Routers,
• supply and support of Cisco Wireless Controllers and AP’s,
• supply and support of Cisco Voice Gateways,
• supply and support of Cisco TACACS and Radius Services.
Title of the lot: The IP Telephony service
Short description:
• support and maintenance of Cisco Call Manger,
• support and maintenance of Cisco Unity,
• support and maintenance of Cisco UCCX,
• support and maintenance of Cisco PCCE,
• support and maintenance of Softex Ringmaster,
• support and maintenance of Redbox Recorder,
• support and maintenance of Informacast Paging,
• support and maintenance of E-Gain — Webchat and e-mail system,
• support and maintenance of PBX TDM to IP Telephony trunks,
• deployment of the services above to new sites,
• commercial agreement for the procurement of goods and services to support the items above.
Additional information:
Please consult the associate documentation which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 149435.

Award of contract
Date of contract conclusion: 2020-07-31 📅
Name: eircom
National registration number: 98789
Postal address: 1 Heuston South Quarter
Postal town: Dublin
Postal code: St Johns Road
Country: Ireland 🇮🇪
Phone: +353 851744917 📞
E-mail: noeline.hogg@eir.ie 📧
Internet address: http://www.eir.ie 🌏
Information about tenders
Number of tenders received: 2

Reference
Additional information
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties.
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2) This is the sole call for competition for this service.
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant.
6) If for any reason it is not possible to admit to the framework agreement one or more of the tenderers invited following the conclusion of this competitive process or having awarded a contract under the framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework.
Show more
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
Show more
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
Show more
10) At section 11.2.9 while we have indicated that at least four companies will be invited to tender, please note that the contracting entity reserves the right to invite at least four, subject to that number qualifying.
Source: OJS 2020/S 168-407991 (2020-08-26)
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