Procurements: Technical computer support services (page 2)
2020-06-05Onsite IT Support (Kildare and Wicklow Education and Training Board)
KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following:
— the supply of two onsite technical support technicians for KWETB;
— management and support of the onsite technical support technicians;
— monitoring and maintenance of all servers in further education buildings in KWETB;
— provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their …
View the procurement » Mentioned suppliers:GPS IT Services Ltd
2020-03-03Multi-Party Framework for the Provision of IT Services (EirGrid plc)
The purpose of the pre-qualification questionnaire (PQQ) is to invite qualification applications from interested parties for the provision of ICT services and Professionals under a multi-party supplier framework agreement. This is not a recruitment tender. The resources required will be managed by the successful tenderer and not EirGrid Group.
EirGrid intends to establish a multi-party supplier framework for the provision of these services using the following lots:
Lot 1: Project and Product Management …
View the procurement » Mentioned suppliers:Accenture LtdErnst and YoungIbmTata Consultancy ServicesVersion 1
2020-01-28Managed ICT Infrastructure and Related Services (Citizens Information Board)
Fully managed ICT infrastructure, including the provision and management of physical host servers, switches, storage array networks and firewalls in 2 separate data centres, as well as a virtualisation system and virtual servers, security services, database services, networking services, backups and disaster recovery services.
View the procurement » Mentioned suppliers:Evros Technology Group
2020-01-22Provision of IT Security Support Services (Department of Public Expenditure and Reform)
The Department of Public Expenditure and Reform invites tenders for the provision of ICT security consultancy and support services. The successful supplier will primarily provide senior ICT security consultancy and services in order to provide high level advice/services on security matters, engage with senior management and staff to promote security awareness, develop security policy and strategy within the organisation and assist with the management of critical security incidents should they arise.
View the procurement » Mentioned suppliers:Ward Solutions Ltd
2019-10-25Personal Computers, Peripherals and related Services (Raidio Teilifis Eireann (RTE))
RTE invites submissions from suitably qualified suppliers for the supply of personal computers and peripherals including desktop devices, laptops, 2-in-1 devices, computer monitors, peripherals and associated professional services. RTÉ also plan to deploy asset tracking on the new fleet of computer devices. The replacement period is expected to extend for up to 2 years. RTÉ is also seeking to enter into framework agreement(s) with suitable suppliers for future supply and services. RTÉ plan to replace …
View the procurement » Mentioned suppliers:Hewlett Packard Enterprise Ireland LtdKinsetsu LtdSoftcat plc
2019-08-27Supply of Security Licenses Hardware and Software (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The department has an existing security infrastructure. The main components of the security infrastructure to which this tender relates are:
— firewalls,
— content management (email/internet filtering),
— multi-factor authentication,
— load balancers,
— elastic stack.
The department wishes to engage the services of a contractor(s) to provide licenses for existing security technologies and a drawdown for security hardware. The procurement process will be undertaken as a ‘Restricted Procedure’ in …
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2019-07-18Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees.
The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.
Phase 1 was implemented across 7 sites and had the following SAP HR modules.
Deployed:
— Organisation Management (OM),
— Personnel …
View the procurement » Mentioned suppliers:IBM Services
2019-06-18Administration and Support for N-Tier Hardware and Red Hat Linux Operating Systems (Department of Agriculture, Food and the Marine)
The Department is looking for a company that can supply 3 individuals who are qualified in a wide range of specific skills that are key to the continuous availability of the Departments systems, to work as key members of the team, providing technical leadership and skills transfer across a number of enterprise scale technologies.
This is a full time engagement, with 3 individuals committed to work solely for the Department over the duration of the contract, and each individual will cover the role of the …
View the procurement » Mentioned suppliers:Sabeo Technologies Ltd
2019-03-04Implementation, Support, Maintenance and Future Development of a Dublin City Council Oracle Identity Management Solution (Dublin City Council)
DCC are looking to establish a single party framework for the implementation of a latest release of oracle identity management using existing OIM perpetual licences currently owned and maintained by DCC. It is a fresh install, configuring fresh data and reconfiguring current resources. The contract includes support, maintenance and future development of same implementation per a period of 4 years with possibility to extend for a further 2 years,at the discretion of Dublin City Council.
Please see tender …
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2019-01-14Academic IT Network Support for CDETB Schools (City of Dublin Education and Training Board)
This tender is for the supply of IT Support Services to centres within the jurisdiction of City of Dublin ETB.
This tender comprises 5 lots with lots 1-4 covering 41 different colleges and centres based on requirements. Lot 1 includes 4 centres, Lot 2 includes 12 centres, Lot 3 includes 11 centres and Lot 4 includes 14 centres. Lot 5 is across all centres for the support on IOS (Apple) Products in all of the above centres. This includes iPads/Apple MAC computers and MACbooks. Please see Appendix 1 for …
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2019-01-03Provision of Digital Transformation Services (PSI — the Pharmacy Regulator)
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities:
— all aspects of qualification recognition and registration for individuals,
— all aspects of registration for pharmacies,
— all aspects of pharmacy compliance and quality assessment,
— all aspects of complaints, concerns, queries and other …
View the procurement » Mentioned suppliers:Dss
2018-09-20Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a …
View the procurement » Mentioned suppliers:IPOptions Ltd
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-09-05ICT Security Services for The Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain a single supplier who can provide a range of ICT security services to the centre of IT and Network operations based in Dublin. It is envisaged that the successful service provider will provide dedicated resources in support of our Dublin data centre. It is also envisaged that these resources will operate on site on a daily basis, integrating with the existing in house Irish Defence Forces ICT security technicians.
View the procurement » Mentioned suppliers:DataSure IT Security Ltd
2018-07-25Support and maintenance services for the expenses@work system (Central Bank of Ireland)
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
View the procurement » Mentioned suppliers:Systems@Work Ltd
2018-06-11ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
View the procurement » Mentioned suppliers:Nostra Systems Ltd
2018-05-24Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west.
DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed …
View the procurement » Mentioned suppliers:Welltel Enterprise
2018-01-25Request for Tenders dated 25 January 2018 for the provision of one Business Systems Analyst (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland’s energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an …
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2017-09-07A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B.
The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects.
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2017-08-04Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Ltd
2017-07-25Provision of an on-site ICT support staff at OPW Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email.
It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total.
View the procurement » Mentioned suppliers:Nostra Systems Limited
2017-07-25A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services.
View the procurement » Mentioned suppliers:ATOS
2017-07-07Provision of Middle-ware Support Services (National Transport Authority)
The Authority is seeking the services of the Middle-ware Support Specialist in the Leap Card Project.
Descriptions of the particular service requirements are outlined in the Tender documents. The Service Requirements are including, but are not limited to Analysis, Planning, Implementation.
View the procurement » Mentioned suppliers:Zarrdia Limited
2017-04-26Managed Hosting Service for ICT Business Applications (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) wish to establish a Single Party Framework Agreement for the provision of a Managed Hosting Service for ICT Business Applications for Student Universal Support Ireland (SUSI). The duration of the Framework will be for 4 years and the initial contract is expected to be of 3 years duration, which at this point in time, will include development and deployment elements of the Integrated Grants Processing System Project and two full academic cycles. Please …
View the procurement » Mentioned suppliers:Evros Technology Group