2020-06-05   Onsite IT Support (Kildare and Wicklow Education and Training Board)
KWETB wishes to establish a single supplier framework agreement for onsite IT support to KWETB schools and Centres to include the following: — the supply of two onsite technical support technicians for KWETB; — management and support of the onsite technical support technicians; — monitoring and maintenance of all servers in further education buildings in KWETB; — provision of all necessary insurance, equipment, transport and any other elements required for the technicians to successfully carry out their … View the procurement »
Mentioned suppliers: GPS IT Services Ltd
2020-05-13   The Supply of Support and Enhancements to Payment and Agency Reconciliation Platform (PARP) and Oracle Financials... (Department of Employment Affairs and Social Protection)
The supply of support and enhancements to Payment and Agency Reconciliation Platform (PARP) and Oracle Financials and SAP Business Objects, including a PARP upgrade; ICT services to provide support and enhancements to key strategic financial applications with one planned application upgrade View the procurement »
Mentioned suppliers: Fujitsu (Ireland) Ltd
2020-05-11   Multi Supplier Framework for the Provision of Microsoft Services for Digital Workplace Transformation (Cork City Council)
Cork City Council is inviting tenders from suitably qualified and experienced organisations for the supply of a range of Microsoft Services to underpin the design and integration of its digital workplace transformation programme. This programme will effect profound transformational change for the people, processes and assets within the organisation and the services that it provides to its elected members and the wider population of Cork. It will be underpinned by a vision of an end state which fully … View the procurement »
Mentioned suppliers: BearingPoint Ireland Ergo Hibernia Services Ltd t/a Evros Technology Group Open Sky Data Systems Spanish Point Technologies Ltd Storm Technology Ltd
2020-04-09   ADVA_support_2020_HEAnet (HEAnet CLG)
Supply of support services for ADVA equipment and ADVA management software for HEAnet. View the procurement »
Mentioned suppliers: ADVA Optical Networking SE
2020-04-06   The EPA is Establishing a Multi-operator Framework Agreement for the Procurement of IT Service Desk Resources (Environmental Protection Agency)
The EPA is establishing a multi-operator framework agreement for the procurement of IT service desk resources (first and second Line) to facilitate and supplement EPA ICT staff on an as need basis. The framework is being established to support current services to ensure a fully resourced service desk is available to provide outstanding service to EPA customers of ICT enabled services. View the procurement »
2020-03-30   Architecture, Technical Advisory Services, Systems Integration and Support Services across a Range of Technology Platforms (National Transport Authority)
The authority has appointed the supplier to provide the following: (i) architecture and technical advisory services, (ii) systems integration, support services across a range of technology platforms and associated IT deployments within the NTA. 1. IBM power system and x86 platforms, 2. AIX, RedHat and Windows operating systems, 3. IBM middleware stack — DB2, MQ and WAS, 4. AWS and Azure cloud services, 5. WAN and LAN networking connectivity including routers, firewalls, switches and VPNs, 6. … View the procurement »
Mentioned suppliers: Zarrdia Ltd
2020-03-03   Multi-Party Framework for the Provision of IT Services (EirGrid plc)
The purpose of the pre-qualification questionnaire (PQQ) is to invite qualification applications from interested parties for the provision of ICT services and Professionals under a multi-party supplier framework agreement. This is not a recruitment tender. The resources required will be managed by the successful tenderer and not EirGrid Group. EirGrid intends to establish a multi-party supplier framework for the provision of these services using the following lots: Lot 1: Project and Product Management … View the procurement »
Mentioned suppliers: Accenture Ltd Ernst and Young Ibm Tata Consultancy Services Version 1
2020-01-31   Framework Agreement for ICT Consultancy, Support Personnel and Related Services to the RSA (Road Safety Authority (RSA))
The RSA is seeking to establish the following multi-party frameworks (each a ‘Framework’) for the provision of ICT consultancy, support personnel and related services under the following lots: Lot 1: Supply of App Dev, BA, Op and Proj Support/Mgmt Testing and Data Mgmt personnel and consultancy; Lot 2: Supply of ICT infrastructure personnel and consultancy; Lot 3: Supply of ICT security personnel and consultancy. Each framework will be of 4 years in duration and will be limited to a maximum of 10 parties … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A Aspira) Earnst & Young Ergo Services (T/A Ergo) Hibernia Services Ltd - T/A Evros Technology Group Hibernia Services Ltd(T/A EVROS Technology Group) I.T. Alliance Resourcing Services - T/A... IT Alliance Resourcing Services (T/A... PFH Technology Group Version1 Software (T/A Version 1)
2020-01-28   Managed ICT Infrastructure and Related Services (Citizens Information Board)
Fully managed ICT infrastructure, including the provision and management of physical host servers, switches, storage array networks and firewalls in 2 separate data centres, as well as a virtualisation system and virtual servers, security services, database services, networking services, backups and disaster recovery services. View the procurement »
Mentioned suppliers: Evros Technology Group
2020-01-22   Provision of IT Security Support Services (Department of Public Expenditure and Reform)
The Department of Public Expenditure and Reform invites tenders for the provision of ICT security consultancy and support services. The successful supplier will primarily provide senior ICT security consultancy and services in order to provide high level advice/services on security matters, engage with senior management and staff to promote security awareness, develop security policy and strategy within the organisation and assist with the management of critical security incidents should they arise. View the procurement »
Mentioned suppliers: Ward Solutions Ltd
2019-10-25   Personal Computers, Peripherals and related Services (Raidio Teilifis Eireann (RTE))
RTE invites submissions from suitably qualified suppliers for the supply of personal computers and peripherals including desktop devices, laptops, 2-in-1 devices, computer monitors, peripherals and associated professional services. RTÉ also plan to deploy asset tracking on the new fleet of computer devices. The replacement period is expected to extend for up to 2 years. RTÉ is also seeking to enter into framework agreement(s) with suitable suppliers for future supply and services. RTÉ plan to replace … View the procurement »
Mentioned suppliers: Hewlett Packard Enterprise Ireland Ltd Kinsetsu Ltd Softcat plc
2019-10-17   System Maintenance, Level 2 Helpdesk Support and Software Development for SEAI's Public Sector Monitoring and... (Sustainable Energy Authority of Ireland)
The objective of this request for tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, Level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target. The successful tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system … View the procurement »
Mentioned suppliers: Ultan Technologies ltd
2019-08-27   Supply of Security Licenses Hardware and Software (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The department has an existing security infrastructure. The main components of the security infrastructure to which this tender relates are: — firewalls, — content management (email/internet filtering), — multi-factor authentication, — load balancers, — elastic stack. The department wishes to engage the services of a contractor(s) to provide licenses for existing security technologies and a drawdown for security hardware. The procurement process will be undertaken as a ‘Restricted Procedure’ in … View the procurement »
2019-08-21   Provision of Onsite Technical Support (Mayo, Sligo and Leitrim ETB)
MSLETB proposes to engage in a competitive process for the award of a contract for the provision of onsite and remote technical support for all schools and Further Education Centres in MSLETB. View the procurement »
Mentioned suppliers: Capita Business Support Services Ireland...
2019-08-12   Provision of Second Level Citrix Support Managed Service (Dublin City Council)
Provision of second level Citrix support managed service. View the procurement »
Mentioned suppliers: Zinopy Ltd
2019-07-18   Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees. The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2. Phase 1 was implemented across 7 sites and had the following SAP HR modules. Deployed: — Organisation Management (OM), — Personnel … View the procurement »
Mentioned suppliers: IBM Services
2019-07-15   Lot 1 Multifunctional Printers and Lot 2 Touch Screens for An Post Counters (An Post)
Lot 1: The Supply of Multi-Functional Printers for Post Office Counters; and Lot 2: The Supply of Touch Screen for Post Office Counters. View the procurement »
Mentioned suppliers: Eutronix Melford Technologies Ltd
2019-06-18   Administration and Support for N-Tier Hardware and Red Hat Linux Operating Systems (Department of Agriculture, Food and the Marine)
The Department is looking for a company that can supply 3 individuals who are qualified in a wide range of specific skills that are key to the continuous availability of the Departments systems, to work as key members of the team, providing technical leadership and skills transfer across a number of enterprise scale technologies. This is a full time engagement, with 3 individuals committed to work solely for the Department over the duration of the contract, and each individual will cover the role of the … View the procurement »
Mentioned suppliers: Sabeo Technologies Ltd
2019-04-18   The Provision of Supply and Support Services of ESB’s Corporate IP Network Infrastructure and ESB’s Corporate IP... (Electricity Supply Board (ESB))
ESB intends to procure a Framework Agreement for the support and supply of the IP Network and IP Telephony (IPT) services in ESB. The IP Network and IP Telephony service in ESB is composed of various components. The expectation is that the applicant will be able to supply these services across the island of Ireland and the UK on a 24/7 basis. View the procurement »
Mentioned suppliers: Eircom
2019-03-21   On Site Support Technician — Louth (Louth and Meath Education and Training Board)
LMETB invite submissions as per this RFT for the provision of services for on site support technician — Louth. View the procurement »
Mentioned suppliers: LAN Consultants Ltd
2019-03-04   Implementation, Support, Maintenance and Future Development of a Dublin City Council Oracle Identity Management Solution (Dublin City Council)
DCC are looking to establish a single party framework for the implementation of a latest release of oracle identity management using existing OIM perpetual licences currently owned and maintained by DCC. It is a fresh install, configuring fresh data and reconfiguring current resources. The contract includes support, maintenance and future development of same implementation per a period of 4 years with possibility to extend for a further 2 years,at the discretion of Dublin City Council. Please see tender … View the procurement »
2019-02-08   Request for Tenders for Provision of ICT Managed Services (The Pensions Authority)
Procurement of ICT Managed Services to include: — support and maintenance of the Pension Authority's IT systems, — additional ICT support (i.e. drawdown support for minor tasks), — ICT projects (e.g. upgrade of exchange, servers, improved disaster recovery solution, etc.). View the procurement »
Mentioned suppliers: Evros Technology Group
2019-01-29   Licensed Penetration Testing and Associated Services for the Irish Defence Forces Network (Defence Forces Ireland)
The provision of licensed penetration testing and associated services for the Irish Defence Forces network. View the procurement »
Mentioned suppliers: PwC
2019-01-14   Academic IT Network Support for CDETB Schools (City of Dublin Education and Training Board)
This tender is for the supply of IT Support Services to centres within the jurisdiction of City of Dublin ETB. This tender comprises 5 lots with lots 1-4 covering 41 different colleges and centres based on requirements. Lot 1 includes 4 centres, Lot 2 includes 12 centres, Lot 3 includes 11 centres and Lot 4 includes 14 centres. Lot 5 is across all centres for the support on IOS (Apple) Products in all of the above centres. This includes iPads/Apple MAC computers and MACbooks. Please see Appendix 1 for … View the procurement »
2019-01-03   Provision of Digital Transformation Services (PSI — the Pharmacy Regulator)
The Pharmaceutical Society of Ireland (PSI) is planning to undertake a digital transformation and is seeking a technology solution to enable this transformation. The solution must provide functionality broadly encompassing the following business activities: — all aspects of qualification recognition and registration for individuals, — all aspects of registration for pharmacies, — all aspects of pharmacy compliance and quality assessment, — all aspects of complaints, concerns, queries and other … View the procurement »
Mentioned suppliers: Dss
2018-12-07   Provision of Libraries Public Access Computer Service, Support, Maintenance and Setup; Limited Libraries’ Staff... (Dun Laoghaire Rathdown County Council)
Provision of libraries public access computer service, support, maintenance and setup; limited libraries’ staff software and equipment support. View the procurement »
Mentioned suppliers: Sord Data Systems Ltd
2018-09-20   Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement. Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a … View the procurement »
Mentioned suppliers: IPOptions Ltd
2018-09-06   Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles: — Database Administrator, — Network and Security … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A as Aspira)
2018-09-05   ICT Security Services for The Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain a single supplier who can provide a range of ICT security services to the centre of IT and Network operations based in Dublin. It is envisaged that the successful service provider will provide dedicated resources in support of our Dublin data centre. It is also envisaged that these resources will operate on site on a daily basis, integrating with the existing in house Irish Defence Forces ICT security technicians. View the procurement »
Mentioned suppliers: DataSure IT Security Ltd
2018-07-27   RFT for the provision of managed services for IT operations and helpdesk support, and IT operations and service... (Sustainable Energy Authority of Ireland)
This procurement is divided into 2 lots as follows: Lot 1: Managed Service IT Operations and Helpdesk Support. — Managed Service of Server Infrastructure and private cloud support; — IT Service desk and user helpdesk support; and — Microsoft productivity application and azure support. Lot 2: IT Operations and Service Consultancy, Governance and Project Assurance. — Ad-hoc advice, consultancy and implementation services Please note: It is a requirement that a separate provider is select for each Lot. View the procurement »
Mentioned suppliers: Auxillion Ireland Ltd Unity
2018-07-25   The Provision of INGRES Application Support to the Social Welfare Appeals Office (Department of Employment Affairs and Social Protection)
The Services comprise the provision of support, maintenance and development of the Social Welfare Appeals Office (SWAO) INGRES application, in conjunction with the IS Division of the Department of Employment Affairs and Social Protection (DEASP). View the procurement »
Mentioned suppliers: IBM Ireland
2018-07-25   Support and maintenance services for the expenses@work system (Central Bank of Ireland)
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting. View the procurement »
Mentioned suppliers: Systems@Work Ltd
2018-07-09   Multi Supplier Framework Agreement for the provision of Microsoft Services for Digital Workplace Transformation (Fingal County Council)
Provision of strategic planning, architecture, design, development, integration, customisation, business process and project management services for implementation of a Digital Workplace Transformation Programme. Associated skills and services in change management, engagement, governance and training to be provided to ensure sustainability of workplace digital transformation. View the procurement »
Mentioned suppliers: Ergo Evros Technology Group MJ Flood Technology Ltd Spanish Point Technologies Ltd Storm Technology Ltd
2018-07-06   Supply, installation and configuration of a Security Incident Event Manager (SIEM) solution that incorporates a... (Department of Agriculture, Food and the Marine)
The Department invites tender proposals from competent service providers to supply, install and support a centralised logging facility together with SIEM technologies with a view to the Department assuming day to day administration, and response to alerts in due course. View the procurement »
Mentioned suppliers: Ward Solutions
2018-06-11   ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice. View the procurement »
Mentioned suppliers: Nostra Systems Ltd
2018-05-24   Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west. DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed … View the procurement »
Mentioned suppliers: Welltel Enterprise
2018-01-25   Request for Tenders dated 25 January 2018 for the provision of one Business Systems Analyst (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland’s energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an … View the procurement »
2017-12-12   ICT Hosted Managed Services (Central Statistics Office)
Procurement of ICT Hosted Managed Services. View the procurement »
Mentioned suppliers: Evros
2017-10-20   Provision of Consultancy Services to An Bord Pleanála of a CRM Dynamics Application Support Specialist (An Bord Pleanála)
The CRM Dynamics Application Support Specialist's primary responsibility will be the administration, customisation, support and implementation of Microsoft Dynamics 365 CRM (CRM), SharePoint, SQL Server and ADX Portal across the ABP computing environment. View the procurement »
2017-09-07   A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B. The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects. View the procurement »
2017-08-10   GRETB ICT Managed Services (Galway Roscommon Education & Training Board)
Please see attached Pre-Qualification Questionnaire Response Document to establish a Single Supplier Framework Agreement for the Provision of ICT Managed Services for Galway and Roscommon Education and Training Board. View the procurement »
Mentioned suppliers: Capita Managed IT Solutions
2017-08-04   Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services … View the procurement »
Mentioned suppliers: Atos IT Solutions and Services Ltd
2017-07-25   Provision of an on-site ICT support staff at OPW Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email. It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total. View the procurement »
Mentioned suppliers: Nostra Systems Limited
2017-07-25   A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services. View the procurement »
Mentioned suppliers: ATOS
2017-07-07   Provision of Middle-ware Support Services (National Transport Authority)
The Authority is seeking the services of the Middle-ware Support Specialist in the Leap Card Project. Descriptions of the particular service requirements are outlined in the Tender documents. The Service Requirements are including, but are not limited to Analysis, Planning, Implementation. View the procurement »
Mentioned suppliers: Zarrdia Limited
2017-06-07   RFT for the Provision of A Shared Payroll Solution for the ETBi Sector (The Office of Government Procurement)
Provision of A Payroll Solution for the Education and Training Boards (ETBs) Delivered as a Managed Service. View the procurement »
Mentioned suppliers: Core HR CoreHR
2017-05-17   Help-desk Support and Hardware maintenance (Department of Health)
The provision of help-desk support the users within the Department of Health and other agencies under it's ICT Shared Service agreements and support and maintenance of computer hardware and peripherals. View the procurement »
2017-05-02   Request for Tenders dated 2.5.2017 for the provision of a Geographical Information Systems Specialist (May 2017) for... (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland's energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an … View the procurement »
Mentioned suppliers: Esri Ireland
2017-04-26   Managed Hosting Service for ICT Business Applications (City of Dublin Education and Training Board)
City of Dublin Education and Training Board (CDETB) wish to establish a Single Party Framework Agreement for the provision of a Managed Hosting Service for ICT Business Applications for Student Universal Support Ireland (SUSI). The duration of the Framework will be for 4 years and the initial contract is expected to be of 3 years duration, which at this point in time, will include development and deployment elements of the Integrated Grants Processing System Project and two full academic cycles. Please … View the procurement »
Mentioned suppliers: Evros Technology Group