2021-04-09   Provision of IT Maintenance Services (Managed Services) (Abbey Theatre Amharclann na Mainistreach)
This is a contract for the provision of IT support and maintenance services. The contract is for a period of 24 months with an option to extend by 2 periods of 12 months each. Please refer to the enclosed documentation for detailed information. View the procurement »
2021-03-31   NMP (Nutrient Management Planning) Online Maintenance and Support (Teagasc)
NMP Online is an online web application that allows agricultural advisors to prepare nutrient management plans required for farm management purposes. These plans are required both to show compliance with regulations and as a criteria for participation in farm management schemes. View the procurement »
Mentioned suppliers: Compass Informatics Ltd
2021-03-16   Support and Maintenance of an Existing Microsoft Dynamics CRM On-Premise Solution and a Development Projects Service (Teagasc)
Support and maintenance of an Existing Microsoft Dynamics CRM on-premise solution and a development projects service. View the procurement »
2021-03-04   Online Grants Management System (Sport Ireland)
Sport Ireland wishes to procure an online grant management system. Sport Ireland allocates over 40 million euro annually in grants to funded organisations. View the procurement »
Mentioned suppliers: Smartsimple Software Ireland Ltd
2020-12-15   Maintenance and Support Service for Pasturebase Ireland Online (Teagasc)
Maintenance and support service for PastureBase Ireland Online, additional information is available in the attached documentation. View the procurement »
2020-12-09   Supply of IT Managed Services (Financial Services and Pensions Ombudsman)
The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change. View the procurement »
Mentioned suppliers: PFH Technology Group
2020-11-27   Support, Maintenance and Potential Developments for Existing Online Services, Built on Open Source Technologies, for... (Intellectual Property Office of Ireland)
Support, maintenance and potential developments for existing online services, built on open source technologies, comprising of efiling of Trade Marks and Designs, efiling of Patents and Supplementary Protection Certificates (SPCs), template tool for patent applications, TMView and DesignView, and related eServices for the Intellectual Property Office of Ireland. View the procurement »
2020-09-25   Provision of Information Technology Support Services to Kerry Education and Training Board (Kerry Education and Training Board)
Kerry ETB is seeking the services of a suitable qualified ICT Service Partner to support the IT requirements of Kerry ETB Head Office at Centrepoint, John Joe Sheehy Road, Tralee, Co. Kerry and 32 geographically dispersed Kerry ETB sites. View the procurement »
2020-09-09   Provision of Support, Maintenance, Technical, Development Services for Housing for LA's (Local Government Management Agency)
Currently, under its remit, the LGMA arranges the provision of: (i) support and maintenance; and (ii) development services for a range of housing related ICT systems, primarily iHouse and Housing Central Broker. The purpose of this restricted procedure is to procure such services. View the procurement »
2020-07-27   IT Service Management Tool Selection for Service Desk (Environmental Protection Agency)
The EPA now requires a service desk tool that will work with the current team structure and reporting requirements while aligned to ITSM methodologies and the IT Infrastructure Library (ITIL) framework. The outcome will lead to a single system of record to allow the processing of calls/requests to be effective and efficient and help build and define further ICT services across the wider ICT team. View the procurement »
Mentioned suppliers: Alemba Ltd Cased Dimensions Ltd SaaSam UK Ltd Unicorn Systems a.s.
2020-07-20   ICT Maintenance and Managed Services Provider to Limerick and Clare Education and Training Board (Limerick and Clare Education and Training Board)
Provision of ICT maintenance and managed services to Limerick and Clare Education and Training Board for an initial period of 4 years with three extensions of up to 12 months. Please see tender documents for further details. View the procurement »
Mentioned suppliers: Formula Networks Ltd
2020-06-25   Provision of External ICT Senior Engineer (Systems Admimistrator Office 365) for Waterford and Wexford Education and... (Waterford and Wexford Education and Training Board)
Waterford and Wexford Education and Training Board WWETB) (the ‘Contracting Authority’) invites tenders (‘Tenders’) to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the appointment to a single supplier framework agreement for the provision of an External ICT senior engineer (Systems Administrator Office 365) in Appendix 1 to this RFT (the ‘Services’). This public procurement competition relates to the establishment of a single party framework (‘Framework’) for the Provision … View the procurement »
Mentioned suppliers: Cpl
2020-06-17   ICT Support Services Framework 2020 (Environmental Protection Agency)
The Environmental Protection Agency is a growing organisation with new demands and challenges for the business. These new challenges bring support projects that put demands on different functions within the business including IT. The ICT unit, in preparation for dealing with the new demands proposes to establish a framework agreement for the provision of service desk support resources to facilitate and supplement EPA staff by providing contracted resources on an as need basis. View the procurement »
Mentioned suppliers: Compass Informatics Ltd Computer Technical Services Ltd Cpl Dataworks Ltd Ergo Innovate Business Technology Ltd PnP Solutions Speed-IT Ltd Total ICT Services Ltd
2020-04-15   Request for Tenders for Information and Communications Technologies (ICT) Support and System Development Services... (National Transport Authority)
The National Transport Authority seeks an experienced IT service provider who can provide technical support and expertise to maintain and develop ICT elements of the authority’s business systems. The authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for CABS, and for ad hoc tasks on customisable end-user systems such as Databases, Geographic … View the procurement »
Mentioned suppliers: Open Sky Data Systems
2020-03-05   The Supply, Implementation, Commissioning and Support of a Replacement SAN Solution for Beaumont Hospital (Beaumont Hospital)
Initially, the successful tenderer will be required to supply, implement and commission the required solution. The successful tenderer’s obligations in this regard shall include the design, configuration, implementation, testing and handover of the solution. Following the expiry of a warranty period of twelve months’ duration, a support and maintenance contract of 4 years’ duration will be entered into with the successful tenderer, giving an initial contract duration of 5 years. The contracting authority … View the procurement »
Mentioned suppliers: Triangle Computer Services (Ireland) Ltd
2020-02-17   Provision of Expert Information/Cyber Security Services (Enterprise Ireland)
Enterprise Ireland’s Business Process Improvement and IT department requires the services of a specialised provider of information/cyber security consultancy to provide expert advice and assistance with the organisations Information security programme. View the procurement »
Mentioned suppliers: ISAS
2019-12-20   Provision of Managed Print Service to NRH (National Rehabilitation Hospital)
NRH commissioned a report into the print environment of the hospital. This report was commissioned to examine the current state of the print environment at the National Rehabilitation Hospital. As a result of this report it has been recommended to replace all current devices and systems and cover future device requirements under a new MPS contract. View the procurement »
Mentioned suppliers: MJ Flood Ltd
2019-12-20   Children’s Health Ireland(CHI) Acute; Electronic Health Record (EHR) (Health Service Executive (HSE))
The contracting authority (Children Health Ireland-CHI) is seeking to appoint an economic operator to deliver, implement and provide ongoing support for an Electronic Health Record (‘EHR’) for Children’s Health Ireland (CHI) The HSE have established a national EHR programme which includes four key components: acute operational systems (Acute EHR), community operational systems (Community EHR) and a national shared record that seamlessly interface with a national integration platform. These components … View the procurement »
Mentioned suppliers: Epic Systems Corporation
2019-12-18   Provision of Support and Maintenance (Managed services) (Abbey Theatre Amharclann na Mainistreach)
Information technology is a vital part of the Abbey Theatre’s ability to deliver its business; therefore, the Abbey Theatre wishes to enter into a contract for the complete outsourcing of the IT function and infrastructure management on a managed services basis as detailed in the enclosed request for tender (RFT) document. View the procurement »
2019-12-16   ICT Managed Support Services for LauraLynn Children's Hospice (Health Service Executive (HSE))
LauraLynn, Ireland’s Children’s Hospice requires a fully-managed IT service contract (hardware and software) to fulfil its ICT needs and enable seamless business continuity across all departments within the service (clinical and non-clinical). The initial contract duration will be for 36 months with the option to extend annually for a further 24 months. View the procurement »
2019-12-06   Application and Development Support for SAP Finance and Procurement Technical Maintenance (Health Service Executive (HSE))
The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP implementation locations are defined as follows: — Dublin North East — North East (based in Kells), — Dublin Mid-Leinster, Midlands — Mullingar and Tullamore, — Health Business Services in Dublin /Kilkenny/Tusla, — CRS/CFI Health Business Services — Dublin and Kilkenny, — stabilisation; (Dublin; Limerick; Sligo and the Children’s Health Ireland). As … View the procurement »
Mentioned suppliers: IBM Services
2019-11-27   SharePoint Service Partnership Framework Agreement (Environmental Protection Agency)
The successful vendor will provide SharePoint services to the EPA as a part of an ICT team. The requirement is for 1 vendor to provide resources as needed to help support EPA SharePoint requirements. The expectation is that the vendor will have the skills required and the EPA will draw down on the resources as needed. This support is required in 3 activity areas of the ICT Team: — ICT delivery team (data management activity) requires regular maintenance and monitoring of EPAs SharePoint databases, — ICT … View the procurement »
Mentioned suppliers: Hibernia Services Ltd. t/a Evros Technology Group
2019-11-20   Provision of IT Managed Services for EPBD/BER Application Systems (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. Its key objectives are implementing strong energy efficiency actions, accelerating the development and adoption of technologies to exploit renewable energy sources, supporting innovation and enterprise for our low-carbon future and supporting evidence-based response that engage all sectors. The objective of this … View the procurement »
Mentioned suppliers: Version 1 Software Limited
2019-11-19   Supply and Maintenance of Networking and IT Security (Sport Ireland Facilities DAC)
The supply, installation, configuration and on-going support of all elements of the LAN, WiFi and IT Security environment for the contracting authority. The support of this equipment is a requirement of the tenderer and the experience and accreditation of the tenderer in supporting this equipment is a key requirement. View the procurement »
Mentioned suppliers: Kedington Ltd
2019-11-01   Provision of IT Managed Services (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT Services. This tender is divided into two (2) lots: Lot 1: IT Managed Services; Lot 2: On-Site Helpdesk Personnel. Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre and a review of Enable Ireland’s migration to the Cloud. View the procurement »
Mentioned suppliers: Evros Technology Group
2019-10-24   Provision of IT Managed Services to Enable Ireland (Enable Ireland Disability Services Ltd)
Enable Ireland invites tenders from suitably qualified companies for the supply of IT services. This tender is divided into two (2) lots: Lot 1: IT Managed Services; Lot 2: On-Site Helpdesk Personnel. Note: Lot 1 also includes the upgrade of Enable Ireland’s data centre, a review of Enable Ireland’s migration to the cloud and the implementation of a SIEM and SOC service. View the procurement »
2019-09-16   IPT Maintenance and Support for Cork County Council (Cork County Council)
Cork County Council invites interested parties to tender for the maintenance and support of the Council’s IPT systems and associated services at all current and future Council sites. View the procurement »
Mentioned suppliers: Plannet21 Communications Ltd
2019-07-18   Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees. The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2. Phase 1 was implemented across 7 sites and had the following SAP HR modules. Deployed: — Organisation Management (OM), — Personnel … View the procurement »
Mentioned suppliers: IBM Services
2019-06-27   Provision of Systems Development Resources to Support and Maintain CRO Registry (Database and Web-Services) (Companies Registration Office)
The CRO invites suitably qualified providers to tender for their appointment as system development support and maintenance partners for the period September 2019 to September 2020. The main aim of the contract will be to provide ongoing support and maintenance for the CRO IT systems. The contract will also involve small enhancements to the existing systems as required. View the procurement »
Mentioned suppliers: Enterprise Registry Solutions
2019-05-21   Safe Nurse Staffing and Skill Mix System (Health Service Executive (HSE))
For full details please view the attached documents. View the procurement »
Mentioned suppliers: Trend Care Systems UK Ltd
2019-03-11   The Provision of Design, Implementation and Support Services for Technological University Dublin (TU Dublin) Web... (Technological University Dublin)
The TU Dublin Communications team requires a website for the newly formed TU Dublin. The website will be powered by a Web Content Management System (WCMS) in a secure and resilient cloud hosted environment. The TU Dublin website will be the gateway for information about TU Dublin for prospective and current students, research, industry, staff and visitors. It will encompass the new brand for TU Dublin and unify the 3 institutes and their respective campuses. The TU Dublin website will enable easy and … View the procurement »
Mentioned suppliers: Terminalfour Solutions Ltd
2019-02-07   Maintenance and Support Services for Unit4 Business World (National Transport Authority)
The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package. The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes: — general ledger, — accounts payable and accounts receivable, — bank and cash, — fixed assets and depreciation, — purchase requisitions and purchase orders, — staff expenses and — … View the procurement »
2019-02-01   EQ Platform and Cloud Managed Services (Central Statistics Office)
The Central Statistics Office (CSO) invites tenderers to respond to this RFT for the provision of an eQ platform and cloud managed services. In summary, the services comprise of the following: — design, testing and implementation of the cloud hosting environment, — eQ coding review, — deployment of the eQ software components within this environment, — survey form development services, — secure transmission mechanism to the CSO, — eQ Training (survey form development/deployment), — support and maintenance … View the procurement »
Mentioned suppliers: DNM Technology Ltd
2019-01-25   The provision of Design, Implementation and Support Services for Technological University Dublin Web Content... (Technological University Dublin)
The provision of design, implementation and support services for Technological University Dublin Web Content Management System and Website TO: TU Dublin. View the procurement »
2018-12-21   ICT Solution to support the EPA’s Safety Management System (Environmental Protection Agency)
The EPA invites expressions of interest in relation to a contract for the provision of a high quality, user friendly ICT Solution to support the EPA’s Safety Management System (SMS) to, in so far is reasonably practical assist the EPA to get its staff and those involved with its activities home safely each evening. The EPA require the ICT Solution to be accessible to all staff and contractors as an information resource, management and reporting tool. In addition, Management within the EPA will utilise … View the procurement »
Mentioned suppliers: Integrum Management Systems Pty Ltd
2018-12-17   InterRAI Ireland Assessment Information System (Health Service Executive (HSE))
HSE invites tender responses for the provision of an interRAI Assessment Information System View the procurement »
Mentioned suppliers: Momentum Healthware
2018-10-24   Provision of Microsoft Sharepoint Online Professional Services (Dun Laoghaire Rathdown County Council)
A single-party contract agreement for the provision of sharepoint online professional services including related services. View the procurement »
Mentioned suppliers: Storm Technology
2018-10-17   Provision of ServiceNow Support (Central Bank of Ireland)
IMTD use ServiceNow “Jakarta” as its ITSM tool. This system was upgraded from Helsinki to Jakarta in November 2017. The following sections are used to varied degrees within the organisation: – incident management, — change management, — request fulfilment, — problem management, — asset management, — CMDB and the ESS Portal has been activated. The tool is customised (30 %) to allow for standard use (customer specific IT systems and services, customer specific Categories, Subcategories) and integrated with … View the procurement »
Mentioned suppliers: Logicalis Ireland
2018-09-06   Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles: — Database Administrator, — Network and Security … View the procurement »
Mentioned suppliers: AspiraCon Ltd (T/A as Aspira)
2018-08-14   Provision of Support and Maintenance for Checkpoint Firewall (An Post)
An Post has a number of Checkpoint Firewalls and a number of Checkpoint Endpoint Protection Products. An Post now wishes to tender for maintenance and support of the Checkpoint Products in the User Centers outlined below: — It is anticipated that all of the below requirements will have the same commencement date for support and maintenance, —User Centre details are detailed in the ITT Document. Note: We may not continue with the Checkpoint Endpoint products so they may be removed from this process at any … View the procurement »
Mentioned suppliers: Integrity360
2018-07-30   IT System Support, Maintenance and Software Development for SEAI Retrofit Programmes (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. The objective of this RFT is to identify one suitably resourced multi-disciplined IT service provider to provide IT system support, maintenance and software development for SEAI retrofit programmes. The primary requirements of the successful Service provider under this contract can be classified as: — provision … View the procurement »
Mentioned suppliers: Version1 Software Ltd
2018-06-19   Renewal of Lotus Domino Software Subscription and Support Services (Health Service Executive (HSE))
The HSE invites tenders for the software subscription renewal of IBM Lotus Domino licenses, (Lot 1) and for the supply of a support service to the HSE, (Lot 2). View the procurement »
2018-06-01   A System to Support the Collection Analysis and Reporting of Metric Outputs from Knowledge Transfer Ireland’s (KTI),... (Enterprise Ireland)
Enterprise Ireland is seeking Responses for the provision of a Bespoke ICT System to Support the Collection, Analysis and Reporting of Metric Outputs from Knowledge Transfer Ireland’s (KTI), Technology Transfer Strengthening Initiative (TTSI) Programme. View the procurement »
2018-05-04   SAP Implementation support for a new integrated financial management system (Health Service Executive (HSE))
The contracting authority invites submissions from candidates for the provision of the services to include: — business process design, implementation and support, — solution design and build, — business process change management support; — finance and Procurement Shared Services design and implementation support, — deployment to Phase 1 sites, and — application and Development Support for Phase 1 and 2. View the procurement »
Mentioned suppliers: Global EntServ Solutions Ireland Ltd T/A...
2018-05-02   Marketing Technology Systems Integration Services (Tourism Ireland Limited)
Tourism Ireland is seeking to appoint a Provider of systems integration services for its current and future marketing technology stack. The Provider will manage evaluation, acquisition, integration and establishment of marketing technology systems and services as required by Tourism Ireland. The Provider will act as a ‘smart customer’ on behalf of Tourism Ireland, evaluating and recommending appropriate marketing technology and services to meet Tourism Ireland’s business requirements and integrate … View the procurement »
2018-03-29   NMBI Registrant Life-Cycle Solution (Bord Altranais agus Cnáimhseachais na hÉireann/Nursing and Midwifery Board of Ireland)
NMBI wish to procure a solution and services for the design, configuration, implementation and on-going support and maintenance of a best in class Registrant Life-Cycle solution to support NMBI in achieving its objectives and delivering against its responsibilities, in relation to Registration, Recognition and Education. View the procurement »
Mentioned suppliers: Open Sky Data Systems
2017-11-15   Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT Service Provider who can provide technical support and expertise to maintain and develop ICT elements of the Authority's ITMS business systems. The Authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS and any other business systems that may be selected by the Authority in future. The … View the procurement »