2019-12-06Application and Development Support for SAP Finance and Procurement Technical Maintenance (Health Service Executive (HSE))
The HSE currently uses SAP ERP ECC 5.0/6.0 and SAP BW 7.5 on HANA and SAP BW 3.5 to cater for its finance and procurement requirements. The current SAP implementation locations are defined as follows:
— Dublin North East — North East (based in Kells),
— Dublin Mid-Leinster, Midlands — Mullingar and Tullamore,
— Health Business Services in Dublin /Kilkenny/Tusla,
— CRS/CFI Health Business Services — Dublin and Kilkenny,
— stabilisation; (Dublin; Limerick; Sligo and the Children’s Health Ireland).
As …
View the procurement » Mentioned suppliers:IBM Services
2019-11-04Single-Party Framework Agreement for the Provision of Microsoft Services (Beaumont Hospital)
The contracting authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft services. In particular, the contracting authority intends to engage a strategic Microsoft partner to support its current Microsoft environment and to support the development of platforms that have not yet been deployed in the contracting authority’s environment. The successful tenderer shall log all calls for any system currently in use by the …
View the procurement » Mentioned suppliers:Ergo Services Ltd
2019-10-29Single Party Framework for the Provision of ICT Hosting, Support and Related Services (PSI — the Pharmacy Regulator)
The PSI wishes to create a single party framework under which contracts can be awarded. An initial contract will be awarded under the framework for four (4) years, with the option to extend for a further period of three (3) years, subject to a maximum duration of seven (7) years. The scope of the framework is intended to provide PSI with ICT Application hosting, support and related services. It should be noted that PSI is also currently undergoing a large organisation-wide Business Transformation Project …
View the procurement » Mentioned suppliers:It Force
2019-08-08Single Party Framework Agreement for the Provision of IT Managed Service for Business Systems (University College Dublin (UCD))
University College Dublin (UCD) invites tender submissions for the provision of an IT Managed Service for Business Systems to UCD. It is the intention of the University to put in place a framework agreement with a single service provider. The agreement will be to host the service for a period of 3 years, with the option to extend the agreement by 1 further 1-year period. UCD wishes to complement internal IT Services with an externally provided fully managed platform service for its business systems. The …
View the procurement » Mentioned suppliers:Version 1
2019-08-07ARI Media — Lot 1 — Provision of Media Installations (daa plc)
daa require a solution for the provision of media installations for ARI (Retail). There are 2 separate lots:
Lot 1: to include site survey, specification, design approval, site management, installation and commissioning;
Lot 2: to include support, maintenance and content management.
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2019-08-02UL — RFT for the Supply of Campus Survey Software Subscription (Education Procurement Service (EPS))
This request for tender is for the provision of services for Campus Wide Survey Software Subscription for the University of Limerick (UL). The objective is to preferably have a cloud hosted solution offering distributed management functionality to the various internal departments with overall governance by UL’s ITD Department. It is paramount that the solution proposed is fully GDPR compliant and demonstrates varying levels of security ensuring data/account structures are protected.
View the procurement » Mentioned suppliers:Qualtrics LLC
2019-07-18Application and Development Support for SAP HR Technical Maintenance and Support (Health Service Executive (HSE))
The HSE currently uses SAP HR to provide management and administrative services for over 143 000 employees and pensioners. The system records personnel administration data for over 106 000 active employees. It also records time and processes pay and travel expenses for over 41 000 of these employees.
The SAP HR solution was rolled out in 2 phases, Phase 1 and Phase 2.
Phase 1 was implemented across 7 sites and had the following SAP HR modules.
Deployed:
— Organisation Management (OM),
— Personnel …
View the procurement » Mentioned suppliers:IBM Services
2019-06-07Single Supplier Framework for a Dental Records System and Associated Support Services (University College Cork (UCC))
University College Cork (UCC) wishes to procure a dental school and hospital practice management system incorporating electronic health records together with implementation and integration services and on-going support for up to 10 years. The selected software solution will replace the existing digital and paper based processes for managing all patient records, hospital processes and student grading and assessment. While delivering the requisite functional capability, it will also need to operate in a …
View the procurement » Mentioned suppliers:Two-Ten Health
2019-05-20Examination Timetabling/Scheduling System (Cork Institute of Technology)
The aim of this tendering process is to select a suitable software provider to supply, implement, maintain and support an examination timetabling/scheduling system that meets Cork Institute of Technology’s (hereafter referred to as CIT) current requirements for scheduling of examinations and related activities.
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2019-04-09Customer Relationship Management System (CRM) with Support and Maintenance (EirGrid plc)
The purpose of the Pre-Qualification Questionnaire (PQQ) is to invite qualification applications from interested parties for the provision of a Customer Relationship Management System (CRM) together with support and maintenance. The PQQ attached provides a detailed description of the scope of requirements for the CRM and support and maintenance we wish to procure. It also provides information about the selection procedure being used to qualify candidates.
The Framework Agreement period will be for an …
View the procurement » Mentioned suppliers:Storm Technology Ltd
2019-03-0719/021 — Single Party Framework for the Provision of Data Loss Prevention Managed Service (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a single supplier framework agreement for the provision of a full managed service to support Ervia’s recently deployed Symantec Data Leakage Prevention (DLP) solution.
It is the intention to appoint a single service provider to support the delivery of the following services:
The solution covers data leaving Ervia’s systems and networks over web, email, removable media and printing, along with data-at-rest. Services required …
View the procurement » Mentioned suppliers:Arkphire Security Ltd
2019-02-14Support Services for Thermo Scientific Nautilus 8.0B3 (Department of Agriculture, Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) is seeking a competent experienced contractor to provide up to 300 days of support over 3 calendar years for Thermo Fisher's Nautilus LIMS. This support is to be provided on site at the Department's Laboratory Campus in Backweston, Co. Kildare or remotely using the Department’s remote access system. From time to time there may be a requirement for hourly rates of work to be done offsite. The working day is from 09:00 to 13:00 and 14:00 to …
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2019-02-07Maintenance and Support Services for Unit4 Business World (National Transport Authority)
The authority requires the services of a suitable supplier for the provision of maintenance and support services for its Unit4 Business World software package.
The authority aims to return all application instances to fully supported software by, where applicable, upgrading the existing functionality in use which includes:
— general ledger,
— accounts payable and accounts receivable,
— bank and cash,
— fixed assets and depreciation,
— purchase requisitions and purchase orders,
— staff expenses and
— …
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2019-02-01EQ Platform and Cloud Managed Services (Central Statistics Office)
The Central Statistics Office (CSO) invites tenderers to respond to this RFT for the provision of an eQ platform and cloud managed services. In summary, the services comprise of the following:
— design, testing and implementation of the cloud hosting environment,
— eQ coding review,
— deployment of the eQ software components within this environment,
— survey form development services,
— secure transmission mechanism to the CSO,
— eQ Training (survey form development/deployment),
— support and maintenance …
View the procurement » Mentioned suppliers:DNM Technology Ltd
2018-12-21Software Support Maintenance and Development Services (City of Dublin Education and Training Board)
CDETB requires software support, maintenance and the capability for ongoing core requirements for Support, Maintenance and Development services of the following software systems with the vast majority of the work being in Payroll and Grant Assessment Systems:
— Payroll
— Grant Assessment System
— Receipting
— Travel
— HR Recruitment System
— HR Attendance System
— VTOS
— Back To Education Initiatives (BTEI) and Youthreach Payments Systems
— Bursary and Scholarship Payment System
— Data Interfaces and …
View the procurement » Mentioned suppliers:On Site Solutions
2018-12-18The Supply and Installation of AToN Monitoring Software for the Commissioners of Irish Lights (Commissioners of Irish Lights)
The Commissioners of Irish Lights owns and operates the lighthouses and navigation aids around the coast of Ireland (North and South). At present, there are a mixture of lighthouse and navigation aids that are remotely monitored and controlled from the central Remote Control and Monitoring System (RCMS) and others that are monitored using AIS. The RCMS and AIS systems are currently located at the Irish Lights Headquarters in Dun Laoghaire, Dublin. Communications from the RCMS to the Remote TErminal Units …
View the procurement » Mentioned suppliers:GateHouse Maritime A/S
2018-11-14Provision of Support and Maintenance for Microsoft NAV (Central Bank of Ireland)
This public procurement competition is seeking a service provider to provide routine support and maintenance including live system support, making minor changes to existing functionality, as required; and expert advice and assistance in relation to project work. This would include contributing NAV expertise and customising NAV as required to facilitate future system changes. These changes may include amendments to the customised NAV functionalities, and any other NAV related changes required.
View the procurement » Mentioned suppliers:Datapac Ltd
2018-11-06ICT Support Services (Quality and Qualifications Ireland (QQI))
QQI is issuing this Request for Tender (RFT) in order to select a supplier or suppliers for the provision of ICT Support Services. The tender is offered in seven lots. Lots may be awarded separately or to a single supplier. To fulfil its responsibilities QQI needs its ICT services to perform, be highly available and highly responsive to customer needs with minimal downtime. In order to achieve this, it is intended by means of this tender process to appoint a supplier(s) to one or more lots based on …
View the procurement » Mentioned suppliers:Infopulse Ukraine LLC
2018-10-23Provision of Robotic Process Automation Software (Bord Na Mona)
Bord na MĂłna has recently implemented a finance model based on shared services and business partnering across all business units utilising Oracle eBS version 12.1.3 as the ERP solution, together with a supply chain solution Oracle OTM supported by Oracle Business Intelligence (BI) tool.
This PQQ is seeking submissions from interested parties in the provision of robotic process automation software including integrated cognitive capabilities (which will operate with any software application).
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2018-10-17Provision of ServiceNow Support (Central Bank of Ireland)
IMTD use ServiceNow “Jakarta” as its ITSM tool. This system was upgraded from Helsinki to Jakarta in November 2017. The following sections are used to varied degrees within the organisation:
– incident management,
— change management,
— request fulfilment,
— problem management,
— asset management,
— CMDB and the ESS Portal has been activated.
The tool is customised (30 %) to allow for standard use (customer specific IT systems and services, customer specific Categories, Subcategories) and integrated with …
View the procurement » Mentioned suppliers:Logicalis Ireland
2018-09-20Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a …
View the procurement » Mentioned suppliers:IPOptions Ltd
2018-08-14Provision of Support and Maintenance for Checkpoint Firewall (An Post)
An Post has a number of Checkpoint Firewalls and a number of Checkpoint Endpoint Protection Products. An Post now wishes to tender for maintenance and support of the Checkpoint Products in the User Centers outlined below:
— It is anticipated that all of the below requirements will have the same commencement date for support and maintenance,
—User Centre details are detailed in the ITT Document.
Note: We may not continue with the Checkpoint Endpoint products so they may be removed from this process at any …
View the procurement » Mentioned suppliers:Integrity360
2018-07-30IT System Support, Maintenance and Software Development for SEAI Retrofit Programmes (Sustainable Energy Authority of Ireland)
The Sustainable Energy Authority of Ireland (SEAI) has a mission to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices.
The objective of this RFT is to identify one suitably resourced multi-disciplined IT service provider to provide IT system support, maintenance and software development for SEAI retrofit programmes.
The primary requirements of the successful Service provider under this contract can be classified as:
— provision …
View the procurement » Mentioned suppliers:Version1 Software Ltd
2018-06-11ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
View the procurement » Mentioned suppliers:Nostra Systems Ltd
2017-11-15Provision of Support and Maintenance of the Rural Transport ITMS Booking System (National Transport Authority)
The National Transport Authority seeks an experienced IT Service Provider who can provide technical support and expertise to maintain and develop ICT elements of the Authority's ITMS business systems. The Authority will require a range of support services, some of which will be on an on-going basis and others as needs arise. This contract will involve the provision of operation support and development services for ITMS and any other business systems that may be selected by the Authority in future.
The …
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