Recent procurements of information technology services in Ireland
2023-10-16Request for Tenders for the provision of HCL Software Maintenance and Support Renewals (Houses of the Oireachtas Service)
The Houses of the Oireachtas Commission (“the Contracting Authority”) wishes to engage the services of a company for the provision of HCL Software Maintenance and Support Renewals. The Contracting Authority is responsible for the running of the Houses of the Oireachtas, or Irish Parliament, (Dáil Éireann, Seanad Éireann and Oireachtas Committees), and acts as governing body of the Houses of the Oireachtas Service (“the Service”) (further information is available at www.oireachtas.ie).
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2023-10-13ICT Provision for the Development/Delivery of a database, application(s), and provision of hosting, ICT managed... (Health Service Executive HSE)
The HSE National Medicinal Product Catalogue (NMPC) is seeking a vendor for the provision of a Vendor Managed ICT solution to support the activities of the service. This includes development/delivery of a solution, infrastructure and an ongoing ICT managed service. Throughout the procurement documents this overall ICT provision is referred to as the ‘NMPC Data Management Solution’. The National Medicinal Product Catalogue (NMPC) Service delivers the HSE’s national public dictionary/catalogue of …
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2023-10-12Provision, Implementation and Support of an Equine ePassport Application and Related Services (Horse Sport Ireland)
The purpose of this competition is to establish a single party Framework Agreement for the development of a secure and scalable Digital Equine Passporting System that may in the future support any of the up to 7 separate equine studbooks to opt in to using a common ePassport solution if they so desire. Under Animal Breeding Regulations, an ePassport will not replace existing physical passports, but is a complementary offering and may include a physical card or token or similar. Tenderers should …
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2023-09-16HSE 22208 Provision of National Estates Information System (NEIS) Services for HSE (Health Service Executive HSE)
The Health Service Executive invites tenders from suitably qualified economic operators for the provision of the following services under three (3) lots for the HSE National Estates Information System (NEIS) which comprises IBM TRIRIGA and Oracle Aconex applications under a SaaS model. It is HSE’s intention to award a contract to a Single Service Provider to provide the following services under three (3) lots: LOT 1: Support, Maintenance and Enhancements; LOT 2: Development of additional Tririga …
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2023-09-01A team of skilled SAP ICT Resources (Department of Agriculture Food and the Marine)
The Department of Agriculture, Food and the Marine (DAFM) is seeking the provision of a team of skilled external SAP ICT Resources to continue to fulfil its mission of supplying high quality, secure and stable SAP systems and related services within the Department of Agriculture, Food and the Marine. The team of external SAP resources will supplement DAFMs own staff in developing, supporting and upgrading the SAP environment/applications and will provide specific ICT SAP skills that are not currently …
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2023-07-19HSE 21246 - National Shared Care Record for the Health Service Executive (HSE) (Health Service Executive HSE)
The Health Service Executive, as the Contracting Authority, is seeking to appoint a suitably qualified Economic Operator to provide a National Shared Care Record (NSCR) to include implementation, configuration, Integration, training and ongoing support and maintenance. The National Shared Care Record is a digital solution that will aggregate individual patients’ healthcare records from various electronic data sources such as health information systems in hospitals, General Practice and community …
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2023-07-04HSE 17339 An Integrated Community Case Management System for HSE (ICCMS) (Health Service Executive HSE)
The Health Service Executive, as the Contracting Authority, is seeking to appoint a suitably qualified Economic Operator to provide an Integrated Community Case Management System (ICCMS) to include implementation, configuration, integration, training and ongoing support and maintenance. The vision for this programme is to support the delivery of care using standardised care pathways and integrated, person-centred care through the implementation of a communication and information case management system. …
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2023-06-22Expression of Interest Single Party Framework Agreement for Supply and Support for Corporate Digital Consultation Tool (Dublin City Council)
The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement for a Corporate Digital Consultation tool. The digital consultation tool is required to support statutory and non-statutory engagements with the public, Councillors, the Public Participation Network, external bodies, and staff, in both open and closed groups on the internet. It will work alongside other engagement channels and methods. The framework agreement will be established on foot of …
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2023-05-18RFT for Provision of Web as a Managed Service for Sustainable Energy Authority of Ireland (Sustainable Energy Authority of Ireland)
Sustainable Energy Authority of Ireland (SEAI) invites tenders to this request for tenders from economic operators for the provision of the following services: Provision of web as a fully managed service, including deploying and maintaining a secure, robust, accessible system with a focus on data driven solutions and an excellent user experience standard.
The successful Tenderer will provide the website as a fully managed service to include deploying and maintaining a secure, robust, accessible system …
View the procurement » Mentioned suppliers:Dept Digital Limited
2023-05-12Single Operator Framework Agreement for the Provision of Licensing and Operational Support ICT Systems and Related Services (Department of Justice)
The Department of Justice/Gambling Regulatory Authority of Ireland (GRAI) proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of Registration and Operational Support ICT Systems and Related Services. It is expected that the solution(s) acquired as a consequence of this procurement process will be delivered via public Cloud technologies.
Please consult the PQQ documents for more information on the full scope of requirements.
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2023-03-24Request for Tenders for the provision of a Cloud-based Customer Service Solution under a Single Party Framework Agreement (Department of Justice)
The Department for Justice is engaging in this procurement process for the supply of a cloud based customer service solution for the Department of Justice and its Agencies.
The system would comprise
• The implementation of a Digital Customer Contact Centre including a virtual call centre and associated call tracking system to manage conversations across channels, including voice.
• Real-time online conversation assistance using a Chatbot.
• An appointments booking system
• Self-service system for …
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2023-03-13Qualification Questionnaire for establishing a Single Party Framework Agreement for the Provision of Multi Channel... (National Treatment Purchase Fund)
The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising:
- All types of communication:
o Post (essential)
o Text (SMS)
o Email
o Portal
o Other digital innovations (now and in the future)
- End to end managed service (including pro-active service management/monitoring)
- Communication management and reporting system
- Other relevant services which may arise …
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2023-02-16National Clinical Audit Platform (Royal College of Surgeons in Ireland)
A single platform to support national clinical audit and implant registers, enabling rapid implementation of new audits, offering opportunities to improve data collection interfacing, validation and reporting. The system will also need to meet new regulatory requirements for implants. EU Directive - Medical Devices Regulation (MDR) (EU) 2017/745 and In-Vitro Diagnostics Regulation (IVDR) (EU) 2017/746 regulations.
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2023-01-05SINGLE PARTY FRAMEWORK FOR THE PROVISION OF CHIEF TECHNOLOGY OFFICER AS A SERVICE (CTOaaS) TO HORSE RACING IRELAND... (Horse Racing Ireland (HRI))
Horse Racing Ireland (HRI) was established by the Irish Government under the Horse and Greyhound Racing Act 2001 and the Irish Horseracing Industry Act 1994. It is a commercial semi-state body that is responsible for the administration, promotion and development of Horse Racing in Ireland.
The Irish Horseracing Regulatory Board (IHRB) is a company limited by guarantee set up by the Turf Club (established 1790) and Irish National Hunt Steeplechase Committee (the INHSC) (established 1866) as the Regulatory …
View the procurement » Mentioned suppliers:IT Alliance Group
2022-12-06ICT Hosting & Related Services (Tourism Ireland CLG)
Tourism Ireland requires a Service provider to provide ICT Hosting Services and related services. Key requirements of this service include: Secure Hosting of Websites and systems; Managed Services related to this Hosting; Professional Services related to this Hosting.
The Contract Period will be for 2 years subject to budget and annual performance review, and other factors. Tourism Ireland may, at its discretion, extend the contract annually, if required.
PLEASE REFER TO THE RFT DOCUMENTATION AVAILABLE …
View the procurement » Mentioned suppliers:Bt Ireland
2022-11-11Hybrid Cloud Infrastructure Solution & Associated Equipment and Services for Donegal County Council (Donegal County Council)
Donegal County Council is seeking the supply and installation of Hyper Converged Infrastructure solution at our headquarters in Lifford, County Donegal. The solution must include all relevant hardware and software to enable an active/active deployment encompassing High Availability and Disaster Recovery and meeting the solution requirements detailed hereunder. We are seeking a stretched cluster design and that each side of the cluster should be capable of running 100% of the workload.
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2022-10-17Provision of Onsite Operations Services (National Transport Authority)
Experienced resources are required to support various new and on-going projects and operational management within the Authority.
The scope of this tender covers the provision of various Transport Technology project and operational support roles with the Authority. The competencies of the resources anticipated under this contract would equate generally to the Principal Officer, Engineer Grade I and II and Assistant Principal Officer grades in the civil service to offer business and policy support as …
View the procurement » Mentioned suppliers:Abtran
2022-08-05Customer Solution Transformation - SSE Airtricity (Customer Solution Transformation - SSE Airtricity (Ref 2159))
SSE Airtricity are transforming its business with ambition to becoming the leading digital energy company on the island of Ireland. Key to this ambition is the transformation of business operations delivering a lower energy cost to our customers though the implementation of technologies that will deliver best in class customer experience, industry leading cost to serve, and providing the foundation for future products and services. These services will include energy, energy management, energy services …
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2022-06-02Provision of ICT Managed Services (Kildare and Wicklow Education and Training Board)
Kildare and Wicklow Education and Training board (KWETB) requires a suitably qualified contractor for the provision of ICT Managed Services. The successful Managed Service Provider will be responsible for all server infrastructure including backups in KWETB, they will also provide a hosted managed helpdesk with first level support. In addition, KWETB expect the successful tenderer to provide third level support for issues not resolved by (2nd level) on-site support technicians.
View the procurement » Mentioned suppliers:MJ Flood Technology Ltd
2022-05-25Tender for Digital Partner to support MTU's Cloud First Programme of Projects (Munster Technological University)
Munster Technological University is seeking to engage a Digital Partner on a framework agreement to provide strategic advice, guidance, support and implementation services for the delivery and modernisation of its foundational IT services across the University.
Tenderers are invited to become part of our Cloud First programme which will be a strategic, transformative change in the way MTU provisions and uses Information Technology, systems and processes. As we embark on the most transformative journey …
View the procurement » Mentioned suppliers:Hibernia Services Limited t/a EIR Evo,
2022-05-04Managed ICT Security Services (HEAnet CLG)
Contracting Authority, HEAnet CLG wishes to establish a DPS for the provision of ICT Managed Security Services for use by HEAnet, its subsidiaries, member institutions and customers (including schools).
There are 8 Lots. Tenderers may respond to one or more Lots.
Each Lot will offer:
• Security Information and Event Management (SIEM) Software
• Managed Security Operation Centre Services (SOC- as- a - Service)
• Optional Advanced Security Managed Services
• Optional Dedicated Support
View the procurement » Mentioned suppliers:Fox IT B.V.Integrity360S2 GrupoSoftcat plc
2022-03-30For the supply of Hardware & Software Storage Management Service for the University of Limerick (Education Procurement Service (EPS))
The University of Limerick Information Technology Division (ITD), ) is responsible for the provision and support of computer systems, networking, and audio visual and media services in the University. ITD provides, manages, maintains, and operates a range of both networking and associated infra- structural services to a diverse community of academics, researchers, management staff, administrators, and students (under / postgraduate) throughout the entire establishment.
The maintenance (hardware and …
View the procurement » Mentioned suppliers:Arkphire Ireland
2022-01-28ICT Managed Service Provider (Irish Aviation Authority (IAA/CAR))
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022.
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2021-12-13HEAnet Managed Wired Services Framework_20/21 (HEAnet CLG)
HEAnet wish to a establish framework agreements for the purpose of procuring services based on Managed Wired Services with varying ranges of bandwidth from 100Mb to 10Gbe in order to facilitate the requirements of our clients across the Educational and Research sector and other public bodies of Ireland
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2021-12-10HEAnetSchoolsHighspeedFW21/22 (HEAnet CLG)
The purpose of this Restricted tender procedure is to establish a Multi-Provider Framework for the installation, maintenance, repair and line rental of High-Speed access connections to Schools. Members of the Framework may be asked, during the lifetime of the Framework, to provide the Services to the Schools locations, currently approximately eight hundred (800) post primary with the addition of similar services to primary schools and other locations as required.
This is a two-step tender process with a …
View the procurement » Mentioned suppliers:E-NETEircomESB Telecom LtdViatel Ireland LimitedVirgin Media Ireland LimitedVodafone