ICT Hosting & Related Services

Tourism Ireland CLG

Tourism Ireland requires a Service provider to provide ICT Hosting Services and related services. Key requirements of this service include: Secure Hosting of Websites and systems; Managed Services related to this Hosting; Professional Services related to this Hosting.
The Contract Period will be for 2 years subject to budget and annual performance review, and other factors. Tourism Ireland may, at its discretion, extend the contract annually, if required.
PLEASE REFER TO THE RFT DOCUMENTATION AVAILABLE FOR DOWNLOADING FOR FURTHER INFORMATION ON THE REQUIREMENTS

Deadline

The time limit for receipt of tenders was 2023-01-17. The procurement was published on 2022-12-06.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Bt Ireland

Who?

• Tourism Ireland CLG

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2022-12-06	Contract notice
2024-01-04	Contract award notice

Contract notice (2022-12-06)
Object
Scope of the procurement
Title: Data network support services
Reference number: IT/HOST/22
Short description:

Tourism Ireland requires a Service provider to provide ICT Hosting Services and related services. Key requirements of this service include: Secure Hosting of Websites and systems; Managed Services related to this Hosting; Professional Services related to this Hosting. The Contract Period will be for 2 years subject to budget and annual performance review, and other factors. Tourism Ireland may, at its discretion, extend the contract annually, if required. PLEASE REFER TO THE RFT DOCUMENTATION AVAILABLE FOR DOWNLOADING FOR FURTHER INFORMATION ON THE REQUIREMENTS

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Data network support services 📦
Additional CPV: Information technology services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com 🌏
E-mail: hhughes@tourismireland.com 📧
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229855&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229855&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-12-06 📅
Submission deadline: 2023-01-17 📅
Publication date: 2022-12-09 📅
Identifiers
Notice number: 2022/S 238-682249
Refers to notice: 2021/S 251-667057
OJ-S issue: 238
Additional information
2 nominated Tourism Ireland staff members

Object
Scope of the procurement
Short description:

The Contract Period will be for 2 years subject to budget and annual performance review, and other factors. Tourism Ireland may, at its discretion, extend the contract annually, if required.

PLEASE REFER TO THE RFT DOCUMENTATION AVAILABLE FOR DOWNLOADING FOR FURTHER INFORMATION ON THE REQUIREMENTS

Estimated total value: 420 000 EUR 💰
Estimated value excluding VAT: 420 000 EUR 💰
Duration: 24 months
Description of renewals:

Tourism Ireland may, at its discretion, extend the contract annually, if required.

Place of performance
Main site or place of performance: Across Tourism Ireland's global network of markets.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As stated in the procurement documents available to download from www.etenders.gov.ie

Contract execution
Contract performance conditions:

As stated in the procurement documents available to download from www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2023-01-17 📅
Tender opening time: 12:00
Place: eTenders automatic post-box facility
Additional information: 2 nominated Tourism Ireland staff members
Award criteria
Quality criterion (name): Proposed Hosting Design(s), Core Services & Migration Plan
Quality criterion (weighting): 25%
Quality criterion (name): Proposed Related Services - Range of Managed Services covered and Optional / Value Add Offerings
Quality criterion (weighting): 15%
Quality criterion (name): Support & Reporting
Quality criterion (weighting): 10%
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Team
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=229855&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30 GMT);

4) All queries regarding this tender requirement or process must be submitted through the Irish Procurement Opportunities www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this Notice on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response;

5) This is the sole Request for Tenders for these services using the OPEN

procedure;

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers, whether or not a final contract is awarded;

7) Contract award will be subject to the approval of the Board of Tourism Ireland;

8) It will be a condition of award that the successful tenderer is and remains tax compliant;

9) Duration of the Contract: It is anticipated that the Contract will commence in March 2023 for a period of up to 2 years with an option, at the sole discretion of Tourism Ireland, to extend annually, if required.

10) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time;

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Respondents are advised to ensure that they return fully completed tender documentation in order to avoid the risk of elimination from the competition at the application/evaluation stage;

12) The contracting authority is subject to the provisions of the code of practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland, which is available on the contracting authority website;

13) To the extent that any personal data is processed in connection with the provision of the services or otherwise, the provisions set out in the contracting authority’s ICT and GDPR guidelines shall apply to such processing;

14) Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland;

15) The contract will be subject to Irish law;

16) The contracting authority reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process;

17) Tourism Ireland is committed to the principles of sustainability in relation to the required services, as detailed in the RFT documentation available

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 238-682249 (2022-12-06)

Contract award notice (2024-01-04)
Object
Scope of the procurement
Short description:

Tourism Ireland conducted a competitive tender process to appoint a Service provider to provide ICT Hosting Services and related services. Key requirements of this service include: Secure Hosting of Websites and systems; Managed Services related to this Hosting; Professional Services related to this Hosting. CONTRACT AWARDED / COMPETITION CLOSED

Total value of the procurement: 220 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2024-01-04 📅
Publication date: 2024-01-09 📅
Identifiers
Notice number: 2024/S 006-011459
Refers to notice: 2022/S 238-682249
OJ-S issue: 6
Additional information
CONTRACT AWARDED / COMPETITION CLOSED

Object
Scope of the procurement
Short description:

CONTRACT AWARDED / COMPETITION CLOSED

Award of contract
Date of contract conclusion: 2023-04-30 📅
Name: BT Ireland
National registration number: IE4886560T
Postal address: 2 Grand Canal Plaza, Upper Grand Canal Street Dub
Postal town: Dublin
Postal code: Dublin
Country: Ireland 🇮🇪
Internet address: http://www.btireland.ie 🌏
Total value of the procurement: 220 000 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2024/S 006-011459 (2024-01-04)

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