2023-07-26Single Party Framework Agreement for the provision of a Committee Meetings Management System (Dublin City Council)
Single-Operator Framework Agreement for the Provision of a Committee Meetings Management System. Dublin City Council is seeking an externally hosted, cloud based software application, with multi-factor authentication, for the provision of a Committee Meetings Management System to manage Agendas, Reports, Council Questions and Motions required for Council and Committee Meetings The meeting management software will be required to facilitate the organising of meetings, including, but not limited to, those …
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2023-04-14Dublin City Council is seeking to establish a Multi-Operator Framework Agreement for the provision of a contract... (Dublin City Council)
Dublin City Council is seeking to establish a Multi-Operator Framework Agreement for the provision of a fully functional contracts register and management system. The Framework Agreement will be established on foot of an initial contract for Dublin City Council only, but is available for use by all Local Authorities in Republic of Ireland.
The framework agreement will be for 7 years.
Dublin City Council propose to award a contract for the provision of a software solution for the creation, management and …
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2023-03-31Contract for the Provision of a Text Alert System to RCSI Hospitals (Beaumont Hospital)
RCSI Hospitals intends to appoint a suitably-qualified and experienced economic operator to install, commission and support a Text Alert system for use in the constituent hospitals of RCSI Hospitals. The primary motivation behind this project is the minimisation of missed appointments; it is envisioned that the introduction of a dedicated text alert system will improve communication between the treating hospital and its patient cohort and, ultimately, increase the overall efficiency of the patient care pathway.
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2023-03-30Tender for the provision of a Modern Engineering Platform and associated Delivery Practices (An Garda Síochána)
An Garda Síochána invites tenders to implement a container-based orchestrator platform, API management platform and associated software delivery processes, including establishing standard operating procedures and the platform's ongoing development and support. The work will include managing and administrating applicable processes and toolsets and establishing best practices for the high availability of services running on the platform(s).
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2023-03-13Qualification Questionnaire for establishing a Single Party Framework Agreement for the Provision of Multi Channel... (National Treatment Purchase Fund)
The Contracting Authority proposes to engage in a competitive process for the establishment of a single party framework agreement for the provision of Multi-Channel Communication (MCC) Services comprising:
- All types of communication:
o Post (essential)
o Text (SMS)
o Email
o Portal
o Other digital innovations (now and in the future)
- End to end managed service (including pro-active service management/monitoring)
- Communication management and reporting system
- Other relevant services which may arise …
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2022-09-13Contract for the Provision of a Text Alert System to RCSI Hospitals (Beaumont Hospital)
RCSI Hospitals intends to appoint a suitably-qualified and experienced economic operator to install, commission and support a Text Alert system for use in the constituent hospitals of RCSI Hospitals. The primary motivation behind this project is the minimisation of missed appointments; it is envisioned that the introduction of a dedicated text alert system will improve communication between the treating hospital and its patient cohort and, ultimately, increase the overall efficiency of the patient care pathway.
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2022-07-15Consultancy Services (Science Foundation Ireland)
SFI wishes to appoint qualifying economic operators for the delivery of a wide range of consultancy services over the next 12 months (with the option to extend for a further 4 years). These services
• will relate to SFI’s fulfilment of its role in relation to funding research in the areas of science, technology, engineering and mathematics (STEM)
• may promote and assist the development and competitiveness of industry, enterprise and employment in Ireland and may be required in relation to
• any future …
View the procurement » Mentioned suppliers:Mazars
2022-02-04Single Party Framework Agreement for the provision of a Managed Car Park Management Solution and Related Support... (Dublin City Council)
Dublin City Council wish to establish a Single Party Framework Agreement for the provision of a Managed Car Park Management Solution and Related Support services for use at multiple site locations across Dublin City Council area.
The End-to-End Car Park Management Solution will be initially deployed in the underground car park located at the Civic Offices in Wood Quay, Dublin 8.
The proposed solution must have the potential to scale and include additional car park locations if required. The solution will …
View the procurement » Mentioned suppliers:Ronspot Ltd
2022-01-26Tender for the Supply and Management of National Age Cards (An Garda Síochána)
Provision of a Managed Service for the Manufacture and Supply of the National Age Card. The Garda National Age Card is available to individuals who have reached their eighteenth birthday by the date of application. Age Cards can be purchased on the Age Card website www.agecard.ie. The scheme is administered by the Garda Community Relations Bureau. The card is widely accepted as proof of age by retailers of alcohol/tobacco, licensed premises and other facilities. It carries advanced security features …
View the procurement » Mentioned suppliers:Credit Card Systems Ireland Ltd
2021-11-11The Provision of A Housing Project Programme Management System (Dublin City Council)
A Single Party Framework Agreement for the provision of a Housing Project Programme Management System including Support and Professional Services to manage housing delivery in line with the work stages, review and approval stages described in the main project processes in the guidance note “GN 2.2 Planning and Control of Capital Costs” under the Capital Works Management Framework (CWMF) and adhering to the Department of Housing, Local Government and Heritage (DHPLG) and the Department of Public …
View the procurement » Mentioned suppliers:GagaMuller Limited
2021-10-26Software Development Resources in respect of CRO & RBO Registry Application (Companies Registration Office)
The CRO invites suitably qualified providers to tender for their appointment as project software development partners for the enhancements. The CRO ICT Unit needs to be able to flexibly avail of skilled resources to assist with Software Development and implementation including but not limited to: System Design, Programming, Quality Assurance, Business Analysis and Project Management. The chosen vendor will work with the ICT Unit to understand requirements, contribute to planning, recommend and provide …
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2021-08-24Enterprise Portfolio Management System (Iarnrod Eireann-Irish Rail)
IE are currently implementing a Portfolio Management Office (PMO) with the remit that includes enterprise-wide ICT projects and programmes.
A key element of the suite of enablers in support for this priority strategic initiative is to implement a collaborative and integrated Enterprise Project, Programme and Portfolio Management System that will create governance and facilitate the project definition and delivery cycles. Essential elements must include:
• Strategic alignment and …
View the procurement » Mentioned suppliers:Cora Systems Limited
2021-05-14Provision of a Software Solution and Associated Support of Same for a New Environment for Application Programming... (Department of Transport)
Provision of the provision of the renewal of the software solution and associated support of same for Application Programming Interface (API) for NVDF public and customer interfaces at the following; Shannon Town Centre, Shannon, Co. Clare. The solution is hosted on premise on a private cloud running VMware vSphere with performance tiered shared storage provided by an existing EMC VNX SAN infrastructure. There are two active geo-redundant deployments approximately 150 miles apart. A third deployment, …
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2020-12-18IP Telephony System, Customer Contact Center and Unified Communications System for Donegal County Council (Donegal County Council)
Donegal County Council intends to use this RFT to replace our existing telephony infrastructure with a new IP based system. It also intends to replace our existing contact centre solution and implement a unified communications solution also.
It is intended that the successful tenderer will design, supply, install and implement a new IP telephony system capable of meeting the needs of a diverse and dispersed organisation to include unified messaging and unified communications. The tenderer will also …
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2020-12-1620/095 — Step 1 — Single Party Framework for the Supply of Contact Centre Services to Gas Networks Ireland (Ervia)
Gas Networks Ireland is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing a quality and flexible service to customers, one that helps to strengthen the company’s core values and sustainability ethos is paramount for Gas Networks Ireland.
Gas Networks Ireland requires the provision of a multi-channel contact centre and associated administration services for business and domestic customers.
As per PQQ Doc.
View the procurement » Mentioned suppliers:Fexco Limited
2020-10-22Commercial Vehicle Information System: Enhancement and Maintenance/Support Provision (Road Safety Authority (RSA))
The Road Safety Authority (RSA) wishes to invite suitably qualified and experienced companies who are interested in being appointed to provide the services for the commercial vehicle information system: enhancement and maintenance/support provision.
The contract would be for a period of 6 years and, at the discretion of the RSA, two contract period extensions each up to 1 year.
The competition will follow a restricted procedure consisting of two stages. A pre-qualification stage open to all interested …
View the procurement » Mentioned suppliers:Fujitsu (Ireland) Limited
2020-09-15Project Manager to Oversee the Implementation of Replacement IT System (Department of Transport, Tourism and Sport)
A project manager resource is required to manage the delivery of an IT system replacement, to be used by the Road Transport Operator Licensing (RTOL) unit at the Department of Transport, Tourism and Sport (DTTAS). The project manager will be required to assist with the IT vendor selection process; work closely with the successful vendor and RTOL/DTTAS stakeholders and drive the development and roll-out of the new IT sytem. To this end, the project manager must be able to assess proposed systems and …
View the procurement » Mentioned suppliers:Casseo Ltd
2020-03-23Services RFT — Provision of MariaDB Platform Cluster Support (Department of Transport, Tourism and Sport)
Provision of MariaDB Platform Cluster Support for a MariaDB in a new environment for Application Programming Interface (API) for NVDF public and customer interfaces at the following; Shannon Town Centre, Shannon, Co. Clare.
DVCSD is actively involved in the transformation of the NVDF into a real-time API-based service-oriented architecture and replacing legacy applications with web and mobile- enabled applications as part of the strategic technical roadmap.
..
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2020-01-09Single Party Framework Agreement for the Provision and Support of a Student Management Solution (National University of Ireland, Galway (NUI Galway))
NUI Galway are embarking on this tender process to upgrade our existing student management system to meet current and future business needs ensuring we maximise the benefits of technological advances.
The student digital pathways aims to improve the organisation, processes and underlying technology used to manage the students’ journey at NUI Galway – from recruitment to graduation covering core University capabilities such as:
— student recruitment,
— student admissions,
— student registration,
— student …
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2019-09-17Provision of a Project Management Information System (PMIS) Cloud Service with Maintenance (Central Statistics Office)
The Central Statistics Office (CSO) is seeking to acquire a Project management information system (PMIS) cloud service. The scope of the work is the delivery of a hosted PMIS toolset along with maintenance support for a period of up to 5 years from the date of go-live of the solution. The PMIS tool needs to be provided initially for up to 50 project managers and up to 50 project stakeholders (e.g. project team members, line management, …) from across CSO offices in Cork, Dublin and Swords and must have …
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2019-06-07Provision and Operation of Travel Information Systems and Ancillary Systems and Services (National Transport Authority)
The Authority is seeking to engage a suitable party to, in summary:
— uninterrupted continuance of current Travel Information Services during migration from current contract,
— open and interoperable data exchange protocols,
— system for managing,
—— schedule data,
—— real time data,
—— mapping and gazetteer data,
—— exports to Open Data and re-users of NTA data,
— real-Time, All Ireland, Door to Door Intermodal Journey Planner,
— innovation in travel information technology during the life of the …
View the procurement » Mentioned suppliers:Trapeze Group (UK) lTD
2018-12-04Single Party Framework for the Supply of Contact Centre Services to Irish Water (Irish Water)
Irish Water is committed to meeting customer expectations with the objective of establishing trust and reputation for excellent customer service. Providing an excellent service to customers that meets customers evolving needs and requirements, while taking into account the challenges faced with Ireland's dated water/wastewater system is a key priority for the company. Refer to PQQ document.
View the procurement » Mentioned suppliers:Capita Customer Solutions Ltd
2018-09-20Implementation, Maintenance and Support of a Business to Business (B2B) CRM Solution Incorporating Email Marketing... (Tourism Ireland Limited)
Tourism Ireland seeks a suitably qualified supplier to provide a Business to Business (B2B) Customer Relationship Management (CRM) solution. The list of elements forming the services is indicative only, is not exhaustive and may be subject to change. The primary function of the CRM solution will be to manage Tourism Ireland’s communications with their industry partners on the Island of Ireland, and overseas trade, media and business tourism contacts in their markets. The solution may also be used in …
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2018-04-23RFT for Provision, Support and Maintenance of Query Management, Knowledge Management and Telephony Solution (Road Safety Authority (RSA))
The RSA invites responses to this tender for the supply and support of an integrated Query Management, Knowledge Management and VoIP Telephony Solution. The objectives are to establish the Customer Call Centre as a centre of excellence for handling queries from customers and the public, and to deliver a modern VoIP Telephony Solution for organisation-wide communications which removes the reliance on fixed line ISDN services. The solution will transform our operational processes for managing customer …
View the procurement » Mentioned suppliers:Provident CRM Ltd
2018-02-14Supply of a Planning Platform for Public Transport Networks in Ireland (National Transport Authority)
The Authority wishes to invite tenders for the provision of a Planning Platform for Public Transport Network Services in Ireland that will afford users the ability to quickly map out existing and planned transport routes (including associated timetables/schedules) and services while simultaneously providing an understanding of their estimated costs and usage (trips) having considered all relevant factors and information including demographics of a proposed change. Furthermore, the Planning Platform must …
View the procurement » Mentioned suppliers:Remix Software, Inc.
2017-12-13Provision of Programme Management Services for Registry IT Project (Maynooth University)
Maynooth University requires the provision of one Programme Manager who will be responsible for programme delivery of the second phase of its Registry IT project. The Registry IT project was initiated in 2015 (comprising two phases) to reconfigure relevant IT systems (ITS (Student System), Syllabus Plus (Timetabling), ADB (Curriculum Management System) and Moodle (VLE)) to deliver the new Maynooth Curriculum. At the same time, significant reconfigurations of HR (Core) and Finance (JD Edwards) IT systems …
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2017-08-10Provision of Travel Information Systems and Services (including Back Office System, Management Services and Customer... (National Transport Authority)
Having regarding to its role in relation to transport, and specifically its functions related to the promotion of use of Public Transport, the NTA wishes to appoint a supplier to provide Travel Information Systems and Services (including Back Office System, Management Services and Customer Services).
The competition is for Travel Information Systems and Services to replace a number of existing systems and services which are currently provided under four separate contracts, and for the provision of a new …
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