2023-10-20   Department of Defence Request for In-House Digitisation Service (Department of Defence)
This Call for Tender is for the Department of Defence who has a Military Service Pensions Project (MSPP), which is tasked with the processing the material and files in the Military Service (1916-1923) Pensions Collection (MSPC) for release to the public through the Military Archives. A database and digital images from the files of veterans who applied for pensions, allowances or medals relating to their military service during the period are being released online in tranches. The Project is located at … View the procurement »

2023-08-24   FSU072F Multi Supplier Framework for the Provision of Record Management Services (The Office of Government Procurement)
FSU072F Multi Supplier Framework for the Provision of Record Management Services View the procurement »

2023-07-06   Framework for the Provision of Data Entry and Records Management (Archival) Services to the Educational Research Centre (Educational Research Centre)
The Educational Research Centre (ERC) invites tenders from economic operators for appointment to a multi- supplier framework agreement for the provision of the services as described in the RFT document that accompanies this Call for Tenders. In summary, the services comprise: • Data Entry: Studies/Projects – Lot 1. This lot involves the processing of questionnaires, booklets etc. from students participating in specific studies/projects (in paper format). • Data Entry: Scanning and Processing of Tests – … View the procurement »

2022-11-09   Request for Tenders for the Provision of Data Capture and Related Services (Office of the Revenue Commissioners)
The Office of the Revenue Commissioners invites tenders from economic operators for the Provision of Data Capture and Related Services. In summary, the Services comprise: Scanning, imaging and data transfer of Tax Returns on behalf of the Revenue Commissioners (Contracting Authority), to support the administration of Local Property Tax (LPT) in relation to: 1. Local Property Tax return forms (LPT1 forms) and 2. Local Property Tax Annual Payment Reminders (LPT1A forms). View the procurement »
Mentioned suppliers: BillPost Data Processing

2022-08-26   Digitisation services for access and storage of archival and paper-based historical documents in the National Museum... (National Museum of Ireland)
The NMI requires specialist services to enable onsite (in NMI) scanning of historic archival paper-based collections. Some are bound volumes, some are loose-leaf. Some are very old, brittle and delicate. Some are handwritten and some are typed. The Framework Member will be expected to carry out these activities for the first and any subsequent contracts: • Curriculum Vitae will be required for all personnel assigned to the framework. • Completion of risk assessments for the working environment and … View the procurement »
Mentioned suppliers: Eneclann Ltd

2022-02-21   Services for the registration of bovine births, issuing of bovine passports and processing of notifications in... (The Minister for Agriculture, Food and the Marine)
A managed service function which will consist of the registration of newly-born bovine animals, the printing and issue of bovine passports for these animals, and the recording of bovine movements and on-farm bovine deaths. View the procurement »
Mentioned suppliers: Capita Customer Solutions Limited

2021-08-03   The supply of Consultancy for the Maintenance, Support and Development of the Teleform Forms Processing System (Department of Social Protection)
The Provision of Consultancy for Maintenance, Support and Development of the Teleform Forms Processing System. View the procurement »
Mentioned suppliers: Inpute Technologies

2021-06-21   Provision of Records Management and Archiving Services for the Central Bank of Ireland (Central Bank of Ireland)
The Central Bank require an off-site storage facility with the ability to provide file cataloguing, collection, retrieval, tracking, destruction and scanning services; and to manage an in-house records management service and an established archive service. View the procurement »
Mentioned suppliers: Glenbeigh Records Management

2020-04-02   The Provision of Contact Center and Document Management Services (Residential Tenancies Board)
The contracting authority proposes to engage in a competitive process for the establishment of a single-party framework agreement for the provision of contact center and document management services to the Residential Tenancies Board. View the procurement »

2020-03-10   Framework for Managed Business Process Support Services 2 Gen. for OGP (The Office of Government Procurement)
The contracting authority invites tenders (‘Tenders’) from economic operators (‘Tenderers’) for appointment to a multi-supplier Framework Agreement for the provision of managed business process support services (the ‘Framework Agreement’) for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: — contact management and related administrative services, — document management and related administrative services, — data management and data … View the procurement »
Mentioned suppliers: Abtran ARI Services Europe Ltd (ARISE) ARI Services Europe Ltd [ARISE] Capita Customer Solutions Limited Capita Customer Solutions Ltd eDocs Iron Mountain Ireland Limited Iron Mountain Ireland Ltd Kefron Limited Kefron Ltd Key Answering Systems Ltd RigneyDolphin Group Servisource Recruitment

2020-01-17   ESS033F-Multi-Supplier Framework Provision of General Printing Services between 2 000 EUR-24 999 EUR for The... (Education Procurement Service (EPS))
The procurement competition relates to the establishment of a multi supplier framework agreements for the provision of general printing services for University of Limerick from > 2 000 EUR-24 999 EUR. Out of scope: the goods required under this RFT will not include general stationery (example pens), paper supplies (for photocopiers) and blank envelopes as already provided for by the Office of Government Procurement under existing central state contracts. They also exclude individual procurement for … View the procurement »
Mentioned suppliers: Anglo Printers Ltd GPS Colour Graphics Hacketts Inov8 Print and Design Ltd ta Hyphen... Turners Printing Company Ltd Walsh Colour Print

2019-10-25   Personal Computers, Peripherals and related Services (Raidio Teilifis Eireann (RTE))
RTE invites submissions from suitably qualified suppliers for the supply of personal computers and peripherals including desktop devices, laptops, 2-in-1 devices, computer monitors, peripherals and associated professional services. RTÉ also plan to deploy asset tracking on the new fleet of computer devices. The replacement period is expected to extend for up to 2 years. RTÉ is also seeking to enter into framework agreement(s) with suitable suppliers for future supply and services. RTÉ plan to replace … View the procurement »
Mentioned suppliers: Hewlett Packard Enterprise Ireland Ltd Kinsetsu Ltd Softcat plc

2019-03-29   In-House Digitisation Service (Department of Defence)
This tender is for the provision of an in-house digitisation service for the military service pensions project based at Cathal Brugha Barracks, Rathmines, Dublin 6, Ireland. The Department of Defence has set up a Military Service Pensions Project (MSPP), tasked with processing the material and files in the Military Service (1916-1923) Pensions Collection (MSPC) for release to the public through the military archives. A database and digital images from the files of veterans who applied for pensions, … View the procurement »
Mentioned suppliers: Mallon Technology Ltd

2019-01-16   Request for Tender for Services Required for Contact Centre for External Services (ITSLIGO)
IT Sligo aims to contract the outsourcing of its requirement for student contact centre services. Its objective is to maintain an efficient, timely and customer-centred, outsourced service for the processing of: — student recruitment, — application and registration enquiries and workflows and payment of associated fees as relevant and to interface with its customers accordingly. In addition IT Sligo requires a continuous improvement methodology to improve service and reduce the overall cost of contact … View the procurement »
Mentioned suppliers: Forward Emphasis International

2018-07-02   The Supply of Consultancy for the Maintenance, Support and Development of the Teleform Forms Processing System (Department of Employment Affairs and Social Protection)
This public procurement competition relates to the provision of consultancy support for: — maintenance and support of the Teleform functionality including changes / enhancements to existing templates and scripts (see Appendix 11 and Appendix 12), — the development and implementation of new correspondence templates and associated scripts using Teleform software, — ongoing support and maintenance of, and recommendations for, the optimisation of the Teleform scanning infrastructure and environments (see … View the procurement »
Mentioned suppliers: Inpute Technologies

2018-03-12   Services for the registration of bovine births, issuing of bovine passports and processing of notifications in... (The Office of Government Procurement)
Provision of a service for the registration of bovine births, the issuing of bovine passports and the handling & processing of notifications in relation to farm-to-farm bovine movements & on-farm bovine deaths on the Animal Identification and Movement (AIM) system for the department of agriculture, food and the marine. View the procurement »
Mentioned suppliers: SouthWestern Business Process Services Limited

2017-10-11   Request for Tenders (RFT) for the provision of records management services to the National Treasury Management Agency (NTMA) (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of records management services. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: Kefron Limited

2017-08-15   NLI Collection Management Services — Multi-Party Framework Agreement (National Library of Ireland)
The National Library of Ireland proposes to engage in a competitive process in order to establish a multi-operator framework agreement for Collection Management Services. The services are grouped into 5 Lots to enable the National Library of Ireland to select appropriate service providers at the time of a mini-tender. The 5 Lots are: 1. Metadata Creation, QA and Enhancement; 2. Processing; 3. Digitisation; 4. Preservation; 5. Project Management. There is no minimum or maximum number of Lots that … View the procurement »

2017-06-07   Secure Document Storage And Associated Service (Electricity Supply Board ( ESB ))
Electricity Supply Board (‘ESB’) are seeking to appoint a single supplier to protect, store and manage our business records. In accordance with the Data Protection Acts 1988 to 2003, ESB must ensure that it's business documents and data are securely stored, archived and retrievable. ESB business requirements demand that we must be able to rapidly retrieve and access files, whilst maintaining full security of our records. View the procurement »
Mentioned suppliers: Kefron Limited

2017-03-21   Customer Relationship Management (CRM) and Scanning Development and Support Services (Department of Transport, Tourism & Sport)
The Department invites expressions of interest from companies interested in tendering for the provision of an integrated scanning and CRM Solution to enhance the management of customer relationships, reduce manual handling and replace key functionality of an existing application. View the procurement »

2016-09-27   Multi Supplier Framework Agreement for the Provision of Records management Services (The Office of Government Procurement)
Multi Supplier Framework Agreement for the Provision of Records management Services. View the procurement »
Mentioned suppliers: Data Storage & Management Ltd Digital Documents Ltd Document and File Storage GRM Iron Mountain Ireland Kefron Limerick Self Storage Safekeeping Limited

2016-06-23   Insourced Business Process Services for registration, recognition, education and renewals processes (Health and Social Care Professionals Council (CORU))
The Contracting Authority wishes to engage the services of a partner who will provide a baseline of 3 full time resources to CORU to manage these key business process activities with the resources based in CORUs office. These supplier resources will work from the CORU office and will be responsible for carrying out process activities as well as providing general administrative duties including customer relationship management and query handling for the registration, recognition, CPD and renewal processes … View the procurement »
Mentioned suppliers: Servisource Recruitment

2016-05-20   The provision of document scanning and indexing services and a document management system to the Department of... (Department of Health)
The provision of Document Scanning and Indexing Services and a Document Management System to the Department of Health and the Department of Children and Youth Affairs for approximately 6 000 files/approximately 800 000 pages; the disassembly and reassembly of these files; the production of a searchable (file content) index and the provision of document management software with document gathering, analysis and reporting capacity to facilitate discovery of records to a legal standard. View the procurement »

2016-04-15   Multi Supplier Framework Agreement for the Provision of Business Process Support Services (The Office of Government Procurement)
The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in-house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: … View the procurement »
Mentioned suppliers: Abtran An Post Fexco Informa Iron Mountain Ireland Kefron Kosi Corporation Limited Kpmg RigneyDolphin Group Servisource Recruitment SouthWestern Business Process Services Limited

2016-02-12   Multi Supplier Framework for the Provision of Records Management Services (The Office of Government Procurement)
This competition relates to the establishment of a number of multi-supplier Framework Agreements for the provision of Records Management Services. This Competition is divided into four (4) lots. View the procurement »

2015-11-24   Provision of Document Scanning Services to the Mother and Baby Homes Commission of Investigation (Mother & Baby Home Commission of Investigation)
The provision of document scanning services required by the Mother and Baby Homes Commission of Investigation (‘The Commission’) is for 500 000 to 800 000 documents initially and on an as required basis. The Commission will require batch scanning services at various locations in the State as part of the initial project. Additional ad hoc scanning services may also be required from time to time. View the procurement »

2015-08-21   Outsourced Contact Centre and Document Management Services (City of Dublin Education and Training Board)
City of Dublin Education and Training Board are seeking the provision of contact centre and document management services to support the work of SUSI. The successful tenderer will provide the first point of contact by phone, email and post for students who apply for Higher and Further Education student grants. View the procurement »
Mentioned suppliers: Abtran

2015-06-26   Consultancy for the Maintenance, Support and Development of the HP (formerly Cardiff) Teleform Forms Processing System (Department of Social Protection)
— Maintenance and support of the Cardiff Teleform functionality including changes/ enhancements to existing Teleform templates and scripts; — The development and implementation of new correspondence templates and associated scripts using Cardiff Teleform software; — Support and maintenance of, and recommendations for, the optimisation of the Teleform scanning infrastructure and environments; — Knowledge and skills transfer to Department staff on the development and support of templates and of the … View the procurement »
Mentioned suppliers: Inpute Technologies Ltd

2015-05-20   Supply of Scanners (Department of Social Protection)
To place a drawdown contract for scanners with a small footprint to be installed at hatches. View the procurement »
Mentioned suppliers: Digital Imaging Services

2015-04-24   Multi-supplier framework agreement for provision of Dental Laboratory Products (University College Cork (UCC))
University College Cork, National University of Ireland, Cork (Dental School and Hospital) invites tenders for the supply of dental laboratory products in the area of restorative dentistry and orthodontic removable appliances. View the procurement »
Mentioned suppliers: Joseph Burke & Co Ltd McDowell & Service Dental Laboratory

2015-03-04   In-house digitisation service for military archives (Department of Defence)
The Department of Defence has set up a Military Service Pensions Project (MSPP), tasked with processing the material and files in the Military Service (1916-1923) Pensions Collection (MSPC) for release to the public through the Military Archives. A database and digital images from the files of veterans who applied for pensions, allowances or medals relating to their military service during the period will be released online. The Project is part of the Department's contribution to the Centenary of the … View the procurement »
Mentioned suppliers: Mallon Technology Ltd

2014-03-07   Project 2553 - Framework Agreement for Electronic Medical Records (EMR) & Associated Scanning Service (Health Service Executive (HSE))
Health Service Executive (HSE) and organisations funded by the HSE invites proposals from potential service providers for inclusion in a competition for appointment to a Multi Supplier Framework Agreeemnet for an Electronic Medical Records (EMR) solution, comprising of ;lot 1 - A Document Scanning Service, Lot 2 - An Electronic Medical Records IT System, Lot 3 - Combined Document Scanning and an Electronic Medical Records IT System (Lot 1 & Lot 2 above). View the procurement »
Mentioned suppliers: Agfa Healthcare Ltd Agfa Healthcare UK Ltd Ascribe Ltd BancTec Ltd BancTec Ltd, Canon Ltd. Civica UK Ltd Cruinn Diagnostics Ltd Glenbeigh Records Management Ltd Imscan (Ireland) Ltd Informa, Fortus, Bizquip Consortium Informa,Fortus,Bizquip Consortium Iron Mountain Ireland Ltd Kainos Software Ltd Kainos Software Ltd. Kefron Ltd Northgate Information Solutions UK Ltd Slainte Healthcare Wincanton Ireland t/a Wincanton Records Management Zehnacker Ireland Healthcare Zehnacker Ireland Healthcare Ltd

2013-12-11   PPOECM2014 – RFT for Passport Office: Scanning and Enterprise Content Management (ECM) Solution (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The Contracting Authority is seeking to engage a Scanning and ECM Solution provider, to provide and implement a replacement of the Passport Service's current Data Capturing Scanning solution, software and Intelligent Character Recognition (ICR) application, as well as support and maintenance for same. View the procurement »

2013-07-10   Service for the registration of bovine births, the issuing of bovine passports and the handling and processing of... (Department of Agriculture, Food and the Marine)
This public procurement competition relates to the birth registration of bovine animals, the printing and issue of passports for these animals and the recording of bovine movements and on-farm bovine deaths as part of the cattle traceability system in Ireland. The title of the RFT is “a service for the registration of bovine births, the issuing of bovine passports and the handling and processing of notifications in relation to farm-to-farm bovine movements and on-farm bovine deaths under the Animal … View the procurement »

2013-03-19   Services for Contact Centre for Student Enrolment (ITSLIGO)
IT Sligo has initiated a project to outsource its requirements for student contact centre services. Its aim is to acquire an efficient, timely and customer centred outsourced service for the processing of Student Registration Applications, and payment of associated fees as relevant and to interface with its customers accordingly. It is envisaged that the award date for this contract will be June 2013. View the procurement »

2012-07-09   Service Provider for an Agent Network and Related Services (Road Safety Authority (RSA))
Contract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender: 1. provision of application forms; 2. over-the-counter application receipt; 3. over-the-counter customer authentication; 4. security question resetting; 5. photograph and signature receipt; 6. application scanning; 7. over-the-counter payment processing; 8. over-the-counter transaction record transfer; 9. over-the-counter scheduling of theory tests; and 10. agent Network design and … View the procurement »

2011-12-02   Managed Services (Private Residential Tenancies Board)
PRTB has initiated a Project to outsource its requirements for data management and contact centre services. PRTB’s aim is to provide an efficient, timely and customer centred service for (1) the processing of Registration and Dispute Applications, and payment of associated fees and (2) the interface with its customers to handle daily contact. It is envisaged that the award date for this contract will be in March 2012, and the outsourcing will commence on a phased basis. This Project will require a number … View the procurement »