Service Provider for an Agent Network and Related Services

Road Safety Authority (RSA)

Contract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender:
1. provision of application forms;
2. over-the-counter application receipt;
3. over-the-counter customer authentication;
4. security question resetting;
5. photograph and signature receipt;
6. application scanning;
7. over-the-counter payment processing;
8. over-the-counter transaction record transfer;
9. over-the-counter scheduling of theory tests; and
10. agent Network design and development.
Further details are set out in the Request for Tender, obtainable on the eTenders website as the address set out below.
NOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at http://www.etenders.gov.ie/Search/Search_Switch.aspx?ID=461812.

Deadline

The time limit for receipt of tenders was 2012-08-15. The procurement was published on 2012-07-09.

Who? What? Where?
Procurement history
Date Document
2012-07-09 Contract notice
2012-07-12 Additional information
Contract notice (2012-07-09)
Object
Scope of the procurement
Title: data services
Quantity or scope:
โ€œContract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender:1. provision of application forms;2....โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Data services ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: Road Safety Authority (RSA)
Postal address: Moy Business Park, Dublin Road, Co Mayo
Postal town: Ballina
Contact
Internet address: http://www.rsa.ie ๐ŸŒ
E-mail: plasticcardlicence@rsa.ie ๐Ÿ“ง
Phone: +353 9625051 ๐Ÿ“ž
Fax: +353 9678290 ๐Ÿ“ 

Reference
Dates
Date dispatched: 2012-07-09 ๐Ÿ“…
Submission deadline: 2012-08-15 ๐Ÿ“…
Publication date: 2012-07-12 ๐Ÿ“…
Identifiers
Notice number: 2012/S 132-219732
Refers to notice: 2011/S 201-327316
OJ-S issue: 132
Additional information

โ€œAs detailed in the Request for Tender, including but not limited to: (a) any contract award is subject to production of a current tax clearance certificate...โ€    Show more

Object
Scope of the procurement
Short description:
โ€œContract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender:โ€

โ€œ1. provision of application forms;โ€
Show more (11)
โ€œ2. over-the-counter application receipt;โ€

โ€œ3. over-the-counter customer authentication;โ€

โ€œ4. security question resetting;โ€

โ€œ5. photograph and signature receipt;โ€

โ€œ6. application scanning;โ€

โ€œ7. over-the-counter payment processing;โ€

โ€œ8. over-the-counter transaction record transfer;โ€

โ€œ9. over-the-counter scheduling of theory tests; andโ€

โ€œ10. agent Network design and development.โ€

โ€œFurther details are set out in the Request for Tender, obtainable on the eTenders website as the address set out below.โ€

โ€œNOTE: To register your interest in this notice and obtain any additional information please visit the eTenders Web Site at...โ€    Show more
Quantity or scope:
โ€œContract to operate an Agent Network that is to be responsible for the following as set out in the Request for Tender:โ€

โ€œ1. provision of application forms;โ€
Show more (10)
โ€œ2. over-the-counter application receipt;โ€

โ€œ3. over-the-counter customer authentication;โ€

โ€œ4. security question resetting;โ€

โ€œ5. photograph and signature receipt;โ€

โ€œ6. application scanning;โ€

โ€œ7. over-the-counter payment processing;โ€

โ€œ8. over-the-counter transaction record transfer;โ€

โ€œ9. over-the-counter scheduling of theory tests; andโ€

โ€œ10. agent Network design and development.โ€

โ€œFurther details are set out in the Request for Tender, obtainable on the eTenders website as the address set out below.โ€
Description of options:
โ€œThe contracting authority reserves the right to extend the duration of the contract for one further period beyond the duration set out in II.3, for a period...โ€    Show more
Number of possible renewals: 1
Place of performance
Main site or place of performance:
โ€œIreland.โ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œAs detailed in the Request for Tender and in accordance with Regulation 53 of the European Communities (Award of Public Authorities' Contracts) Regulations 2006.โ€    Show more
Economic and financial standing:
โ€œAs detailed in the Request for Tender.โ€
Minimum level(s) of standards:
โ€œAs detailed in the Request for Tender.โ€
Technical and professional ability:
โ€œAs detailed in the Request for Tender.โ€
Contract execution
Deposits and guarantees required:
โ€œThe contracting authority reserves the right to require bonds, deposits, guarantees or other appropriate forms of undertaking or security to secure proper...โ€    Show more
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œThe financing and payment arrangements are specified in the Request for Tender documents.โ€
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
โ€œAs detailed in the Request for Tender as set out in Section 4.12.โ€
Names and professional qualifications of the staff โœ…

Procedure
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Contact
Contact point: Jillian Mc Andrew
Internet address: www.rsa.ie ๐ŸŒ
Address of the buyer profile: http://www.etenders.gov.ie/search/Search_AuthProfile.aspx?ID=AA10321 ๐ŸŒ
Name: Road Safety Authority (RSA)
Postal address: Moy Business Park, Dublin Road, Co Mayo
Postal town: Ballina
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
URL for further information: www.rsa.ie ๐ŸŒ
URL for documents: www.rsa.ie ๐ŸŒ
URL for participation: www.rsa.ie ๐ŸŒ

Reference
Dates
Publication date: 2011-10-19 ๐Ÿ“…
Identifiers
Notice number in the OJ S: 2001/S 201-327316
Additional information

โ€œAs detailed in the Request for Tender, including but not limited to:โ€

โ€œ(a) any contract award is subject to production of a current tax clearance certificate from the Revenue Commissioners in Ireland;โ€
Show more (4)
โ€œ(b) all costs incurred by tenderers in preparing submissions/tenders must be borne by them. The contracting authority accepts no liability for these costs,...โ€    Show more

โ€œ(c) the contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any...โ€    Show more

โ€œ(d) the contracting authority reserves the right in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ€™ Contracts)...โ€    Show more

โ€œ(ET Ref:461812).โ€

Complementary information
Review body
Name: High Court
Postal address: High Court Central Office, Four Courts, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 18886000 ๐Ÿ“ž
Internet address: www.courts.ie ๐ŸŒ
Fax: +353 18886125 ๐Ÿ“ 
Information about review deadlines:
โ€œInterested parties are referred to Regulation 7 of the European Communities (Public Authorities' Contracts) (Review Procedure) Regulations 2010.โ€
Source: OJS 2012/S 132-219732 (2012-07-09)
Additional information (2012-07-12)
Object
Notice metadata
Document type: Additional information

Reference
Dates
Date dispatched: 2012-07-12 ๐Ÿ“…
Publication date: 2012-07-17 ๐Ÿ“…
Identifiers
Notice number: 2012/S 135-223883
Refers to notice: 2012/S 132-219732
OJ-S issue: 135
Source: OJS 2012/S 135-223883 (2012-07-12)