Procurements: Technical computer support services

>20 archived procurements

Technical computer support services have been procured by organizations such as Dublin City Council, Department of Agriculture, Food and the Marine, and Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála.
Historically, suppliers within this area have been Evros Technology Group, PFH Technology Group, GPS IT Services Ltd, Accenture Ltd, Capita Managed IT Solutions, COLT Technology Services Limited, Eircom, Ergo, Fujitsu (Ireland) Limited, and Fujitsu (Ireland) Ltd.

Recent procurements of technical computer support services in Ireland

2023-09-27   Multi-Supplier Framework for the Provision of Network Penetration Testing Services (National Transport Authority)
The objective of this competition is to establish a framework of suitably qualified Participants that will be available to tender for the provision of network penetration testing services for the Authority upon request. At its discretion, following this Framework competition, the Authority may enter into Contracts with a maximum of five Participants. The Authority requires the provision of (external/internal) network penetration testing services for the security of the network infrastructure, cloud and … View the procurement »
2023-09-27   Upgrade and development of Voter.ie and implementation as the National Electoral Registration System including... (Dublin City Council)
Dublin City Council is using the Competitive Procedure with Negotiation to establish a Single Party Framework Agreement for the supply of software development, support, maintenance and related services in connection with a new national electoral registration system. The appointed provider will be required to provide all necessary services to upgrade and develop the existing voter.ie electoral registration system into a new national registration system which will have additional business and technical … View the procurement »
2023-09-15   2023PR016 Request for Tenders (RFT) for the provision of Hyper-converged Infrastructure (HCI) Hardware, Software,... (National Treasury Management Agency NTMA)
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of Hyper-converged Infrastructure (HCI) Hardware, Software, Support and associated services. Please see the RFT attached to this notice for further information. View the procurement »
2023-09-05   ICT Services Tender document (NATIONAL BIODIVERSITY DATA CENTRE)
Request for Tenders dated 31st August 2023 for the provision of Technical Scientific support to the National Biodiversity Data Centre in the development and maintenance of Infrastructure (Physical Server, Cloud and Network) Maintenance, ICT Internal Service Desk, Backup Management, Websites and Hosting, Database maintenance, Data management and analytics support, GIS support and management, Documentation maintenance, Training and Support. View the procurement »
2023-07-17   eLearning Platform (Dublin West Education Centre DWEC)
Much of the material produced within the PDST Leadership Team is designed for face to face engagement or for live online engagement. This material operates within a broad framework of course design/planning and for the purposes of this project is outlined as follows. 1. Course planning and scoping, outline of content, topics and learning outcomes 2. Key milestones agreed and project plan created 3. Initial script written and approved and source material provided 4. Broad instructional design and … View the procurement »
2023-07-17   Provision of On-Site Support Technician(s) (Longford and Westmeath Education and Training Board)
Longford and Westmeath Education and Training Board proposes to engage in a competitive process for the establishment of single party agreement for Provision of On-Site Technical Support. Overview of Requirements The following are within the scope of this tender: 1. The Supply of On-Site Technical Support Technicians for LWETB. 2. The supply of Remote Support (out of hours on an ad hoc basis) 3. The supply of On-Site Technical Support Technicians (out of hours on an ad hoc basis) 4. Management and … View the procurement »
2023-07-11   Provision of ICT Managed Service and Resources for On Premise and Cloud Infrastructure (Tusla Child and Family Agency)
Tusla invites applications for the provision of an ICT Managed Service to support its ICT On Premise and Cloud infrastructure. This tender also includes a draw down of resources to help aid Tusla ICT deliver its programme of works. View the procurement »
2023-07-06   Single Supplier Framework Agreement for the Provision of External ICT Project and Systems Engineer (Systems... (Waterford and Wexford Education and Training Board_110494)
Waterford and Wexford Education and Training Board WWETB) (the “Contracting Authority”) invites tenders (“Tenders”) to this Request for Tenders (“RFT”) from economic operators (“Tenderers”) for the appointment to a Single Supplier Framework Agreement for the Provision of an External ICT Project and Systems Engineer (Administrator Office 365) as outlined in Appendix 1 to this RFT (the “Services”). The purpose of this SRFT is to secure the services of a ICT Project and Systems Engineer (Administrator … View the procurement »
2023-07-03   FCC/013/23F- Establishment of a Single Party Framework Agreement for the Provision of ICT Managed Services for... (Fingal County Council_371)
Fingal County Council invites applications for the provision of an ICT Managed Service to support its ICT infrastructure, applications and systems including a proactive maintenance and support service across all of Fingal County Council’s sites. The requirements include support services across all of Fingal’s Digital Service Operations. View the procurement »
2023-06-06   21P070 RTÉ Content Delivery Network (CDN) Delivery Services (Raidió Teilifís Éireann RTÉ)
RTÉ invites submissions, from suitably qualified Tenderers to supply Content Delivery Network (CDN) services to support RTE’s Over The Top (OTT) services. View the procurement »
2023-03-30   Tender for the provision of a Modern Engineering Platform and associated Delivery Practices (An Garda Síochána)
An Garda Síochána invites tenders to implement a container-based orchestrator platform, API management platform and associated software delivery processes, including establishing standard operating procedures and the platform's ongoing development and support. The work will include managing and administrating applicable processes and toolsets and establishing best practices for the high availability of services running on the platform(s). View the procurement »
2023-02-16   National Clinical Audit Platform (Royal College of Surgeons in Ireland)
A single platform to support national clinical audit and implant registers, enabling rapid implementation of new audits, offering opportunities to improve data collection interfacing, validation and reporting. The system will also need to meet new regulatory requirements for implants. EU Directive - Medical Devices Regulation (MDR) (EU) 2017/745 and In-Vitro Diagnostics Regulation (IVDR) (EU) 2017/746 regulations. View the procurement »
2022-11-15   The provision of a Managed Detection and Response Service (Office of Public Works (OPW))
OPW is aware that the landscape of Cyber Security is continually evolving and the task ofprotecting an organisation fromthreats to people, data assets and reputation is constant. Recent high profile Cyber Security Incidents in Ireland and across the globe have highlightedjust how wellorchestrated and operationally crippling a modern targeted cyberattack can be.It is obvious that traditional reactive security measures are not enough to prevent suchdisruptive events and,as a government office responsible … View the procurement »
2022-10-14   The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board (Citizens Information Board)
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services. View the procurement »
Mentioned suppliers: PFH Technology Group
2022-10-13   Integrated Human Capital Management and Payroll Software as a Service (The Department of Education)
Integrated Human Capital Management and Payroll Software as a Service View the procurement »
2022-09-19   2022/1027 RFT for the establishment of a Single Party Framework Agreement for the provision of a Hosted Session... (Houses of the Oireachtas Service)
The Houses of the Oireachtas Service wish to put in place a framework for the supply of provider-hosted Session Border Controllers for SIP trunk connectivity and associated configuration, support, and maintenance. Tenderers are also required to detail how they would peer the SIP trunks they offer with Government Networks. The Organisation’s current telephone solution is currently provided via 30-channel Primary Rate Interface lines. It is essential that the migration to the new service be as seamless as … View the procurement »
Mentioned suppliers: eir Business
2022-09-16   Managed Technical Cyber Security Services (Enterprise Ireland)
Enterprise Ireland proposed to engage in a competitive procedure to Establishment of a Single Party framework agreement for the Provision of Managed Technical Cyber Security Services. View the procurement »
2022-09-08   External IT Support (University College Dublin ( UCD ))
University College Dublin (UCD) wishes to establish a single party framework agreement with a competent service provider for the provision of External IT Support Services. Full details available in the tender document attached and available to download from www.etenders.gov.ie View the procurement »
2022-08-12   Provision of a National Electronic Research Management System for the HSE (Education Procurement Service (EPS))
This tender process seeks to procure software-as-a-service (SaaS) to develop and roll out the HSE NERMS. The purpose of the management system will be the coordination of ethics review of health research applications with the governance processes necessary for compliance with the regulatory and legislative requirements for health research. Key objectives of this system will be the implementation of such review, approval and oversight requirements, and to enable research governance processes in the public … View the procurement »
Mentioned suppliers: Smartsimple Software Ireland Limited
2022-05-27   SINGLE PARTY FRAMEWORK FOR THE PROVISON OF NETWORK SECURITY SERVICES TO HORSE RACING IRELAND AND SUBSIDIARIES (Horse Racing Ireland (HRI))
Horse Racing Ireland’s (HRI) IT Infrastructure spans several sites and is supported by three HRI permanent staff members. The main HQ is located in Ballymany, The Curragh, Co. Kildare. The majority of the users and IT infrastructure are located at this location. HRI’s remote sites include six racecourses and one golf course, located in Leopardstown (racecourse and golf course), Fairyhouse, Navan, Tipperary, Curragh and Cork. HRI also have a Disaster Recovery site in West Dublin and have IT infrastructure … View the procurement »
Mentioned suppliers: Integrity360
2022-04-22   Request for Tenders (RFT) for the Provision of Licenses and Support for Cisco Network Equipment to the NTMA (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of Licenses and Support for Cisco Network Equipment. Please see the RFT attached to this notice for further information. View the procurement »
Mentioned suppliers: PlanNet21 Communications Limited
2022-04-08   RTÉ IT Helpdesk and Managed Support Services (Raidio Teilifis Eireann ( RTÉ ))
RTÉ invites submissions from suitable competent suppliers for the supply of an IT Helpdesk and Managed Support Service as follows: Provide an offsite Service Desk function which will include: • Ticket resolution, where tickets are generated by RTÉ end users using software to be provided as a result of this Tender. • Where the ticket cannot be resolved offsite by the vendor, assign it to the appropriate RTÉ Resolver Group. • Work with RTÉ resolver teams to proactively drive the volume of tickets lower and … View the procurement »
Mentioned suppliers: Atos IT Solutions and Services Limited
2022-04-08   Tender for Network Management Support & Licencing to the Irish Prison Service (Irish Prison Service)
Tender for the provision of Observer Gigaflow Support & Licensing to The Irish Prison Service and on behalf of the Department of Justice. View the procurement »
Mentioned suppliers: Fastcom AS (trading as Enterprise Defence)
2022-03-28   Provision of IT perimeter security system and managed support services (Food Safety Authority of Ireland)
The Contracting Authority is seeking responses from suitably qualified services providers for a single most economically advantageous tender for the supply, install, configuration and support of an IT perimeter security system as detailed within this Request for Tender (RFT) document. A detailed and highly available 24*7 fully managed support service on the supplied hardware and software and service level agreement (SLA) with the successful Tenderer must also be established. The support will be required … View the procurement »
Mentioned suppliers: Integrity360
2022-02-28   ICT Support & Infrastructure Services (Tourism Ireland CLG)
Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties. PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS View the procurement »
Mentioned suppliers: Radius Solutions
2022-01-28   ICT Managed Service Provider (Irish Aviation Authority (IAA/CAR))
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022. View the procurement »
2021-12-09   Request for Tenders (RFT) for provision of Lot 1: HCI Hardware, Software, Support and Associated Services and Lot 2:... (National Treasury Management Agency (NTMA))
The National Treasury Management Agency (NTMA) is seeking tenders for the provision of Lot 1: Hyper-converged Infrastructure (HCI) Hardware, Software, Support and Associated Services and Lot 2: Support Renewals - Dell Pro-Support Plus Warranties. Please see the RFT attached to this notice for further information. Please note that the RFT and associated documentation for both Lots may be downloaded from the Lot 1: HCI Hardware, Software, Support and Associated Services folder. View the procurement »
Mentioned suppliers: Arkphire Services Limited (trading as Presidio) PFH Technology Group
2021-10-28   Technical support for international student tests (Educational Research Centre)
The tender relates to technical support for the set-up and operation of student tests on comparative tests like TIMMS, PIRLS, PISA etc. over the 2022-26 period. View the procurement »
Mentioned suppliers: ICT Services
2021-09-23   Oracle DBA Support Services (Department of Education and Skills)
• Reactive Support in the event of problems • Additional work as necessary, agreed by all parties, for issues and projects. View the procurement »
2021-09-16   ICT Managed Service provider for Infrastructure and Operations Services (Department of Public Expenditure and Reform)
The Department of Public Expenditure and Reform invites tenders for the provision Managed ICT Infrastructure and Operations Support Services to the organisations supported by the OGCIO Service Delivery Unit. View the procurement »
Mentioned suppliers: Kaltech Limited
2021-08-26   Provision of technical development, maintenance and support services for the 2030 Public Sector Monitoring and... (Sustainable Energy Authority of Ireland)
The objective of this Request for Tenders (RFT) is to invite proposals from suitably qualified Service Providers for the provision software development, system support & operational services, for the 2030 Public Sector Monitoring and Reporting (PSMR) IT System. The system will be used to track progress by public bodies & schools towards their 2030 energy and climate targets as per the Climate Action Plan. Term is for 2 years with SEAI's right to extend the Term for a period or periods of up to 1 year … View the procurement »
Mentioned suppliers: Ultan Technologies Limited
2021-08-20   T.035/2021 RFT for a production ready Hadoop based Data Hub on-premises (An Garda Síochána)
T.035/2021 Request for tender for the provision of a production ready Hadoop based Data Hub on-premises for An Garda Siochana View the procurement »
Mentioned suppliers: PFH Technology Group
2021-08-19   T.032/2021 Provision of Independent Advisory Support Services for Intranet Portal (An Garda Síochána)
T.032/2021 Provision of Independent Advisory Support Services for the re-development of and Intranet Portal for An Garda Siochana View the procurement »
2021-07-20   PQQ — Provision of Managed Service by a Single Supplier for the Support of GNCCB Technical Forensic Environment An... (An Garda Síochána)
PQQ — Provision of managed service by a single supplier for the support of GNCCB Technical Forensic Environment An Garda Siochana. View the procurement »
Mentioned suppliers: Ward Solutions Limited
2021-06-17   RFT for the Provision of On-Site Support Technician — Meath (Louth and Meath Education & Training Board)
LMETB invite submissions to this request for tender for the provision of on-site support technicians for LMETB sites in Meath during project rollouts, technicians may also be required to work in schools and centres in the Meath Area: management and support of the on-site technical support technicians as per the attached documents. View the procurement »
Mentioned suppliers: GPS IT Services Ltd
2021-06-17   Spam Filtering Solution (Munster Technological University)
Spam Filtering Solution for MTU as per attached tender document. View the procurement »
2021-05-28   Managed ICT Services for GRETB (Galway Roscommon Education and Training Board)
Managed ICT Services for GRETB. View the procurement »
Mentioned suppliers: eir evo Hibernia Services Ltd. t/a eir evo
2021-05-25   Contracted Services for the Maintenance and Support of Navigational Systems, Vessel Sensors, Command, Control and... (Irish Naval Service)
The Irish Naval Service invites tenders from economic operators for the provision of contracted services for the maintenance and support of navigational systems, vessel sensors, command, control and communication networks. View the procurement »
Mentioned suppliers: ARQ Asset Solutions
2021-04-12   Competition for the Provision of a National eProcurement Platform on a Software as a Service (SaaS) Basis for the... (The Minister for Public Expenditure and Reform)
The Minister for Public Expenditure and Reform (‘the Contracting Authority’) invites requests to participate (‘Responses’) to this pre-qualification questionnaire (‘PQQ’) from economic operators (‘Candidates’) for the provision of services described in Appendix 1 of this PQQ (the ‘Services’). References to the Contracting Authority will be deemed to include the Office of Government Procurement (‘OGP’). This public procurement competition (‘Competition’) is being conducted in accordance with the … View the procurement »
Mentioned suppliers: EUROPEAN DYNAMICS LUXEMBOURG SA (Prime... EUROPEAN DYNAMICS LUXEMBOURG SA &...
2021-04-05   Single Party Framework for the Supply, Installation, Support and Maintenance of a Healthcare Simulation Audiovisual... (National University of Ireland, Galway (NUI Galway))
The framework relates to the supply, installation, support and maintenance of a healthcare simulation audiovisual and management system. The contract comprises the provision of clinical simulation management hardware and software to support health professions simulation-based education activities. These systems comprise of hardware components that are interlinked with software packages to collect and collate data and support simulation equipment and activity inputs. The school of medicine is one of three … View the procurement »
Mentioned suppliers: CAE Healthcare Inco
2021-03-22   Contract for Managed Service for Dept of Justice and Equality (Department of Justice and Equality)
The Minister for Justice (the ‘Contracting Authority’) invites expressions of interest (‘Responses’) to this pre-qualification questionnaire (‘PQQ’) from economic operators (‘Candidates’) for the provision of an ICT managed service as described in Appendix 1 to this PQQ. (the ‘Service’). View the procurement »
Mentioned suppliers: Capita Managed IT Solutions
2021-01-25   Hybrid Cloud Infrastructure Solution, Associated Equipment and Services (Clare County Council)
Hybrid cloud infrastructure solution, associated equipment and services for Clare County Council. View the procurement »
Mentioned suppliers: ProCloud
2021-01-21   The Provision of an On-site ICT Support Team at its Head Office Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (1 Georges Quay Dublin 2 and and Dublin Castle). The team will provide front-line Helpdesk support along with back- end infrastructure support services inc. email. View the procurement »
2021-01-15   ICT Migration and Managed Services for Met Éireann (Met Eireann)
Met Éireann, a line division of the Department of Housing, Local Government and Heritage, intend to seek a partner who will help Met Éireann to create a more flexible, responsive, geo resilient ICT Infrastructure. As part of this journey Met Éireann, along with their chosen technical partner, will: • design, procure, configure, integrate, test and deploy new ICT infrastructure in 2 Government Datacentres. This will include replacing the existing ICT infrastructure which will largely be end of life by Q4 … View the procurement »
Mentioned suppliers: Arkphire Ireland
2020-10-16   WCCC 20/538 Hybrid Cloud Infrastructure Solution (Waterford City and County Council)
Request for tender for hybrid cloud infrastructure solution, associated equipment and services for Waterford City and County Council. View the procurement »
2020-07-16   Implementation and Support of an Integrated Financial Management System and Related Services (Higher Education Authority)
The HEA intends to identify and select the most economically advantageous software for its financial management system requirements. The system to be implemented will enable the organisation to: • carry out the accounting system functions including nominal ledger processing, procurement and purchasing, accounts payable, processing T&S claims, grants payable, accounts receivable, fixed assets, reporting and budgeting, and bank/treasury management; • support current and future integration to other systems … View the procurement »
Mentioned suppliers: Sysco Software Solutions
2020-07-10   The Provision of IT Computer Support and Maintenance (Laois and Offaly Education and Training Board (Offaly))
LOETB proposes to engage in a competitive process for the establishment of a single party framework agreement for IT computer support and maintenance. The successful tenderer will be contracted to the day to day support of Laois and Offaly ETB IT systems at the various locations listed above. The service concerned will primarily be required to support IT systems and maintenance to our offices, schools and centres under the remit of LOETB. View the procurement »
Mentioned suppliers: Network and Infrastructure Support Ltd
2020-06-25   Provision of External ICT Senior Engineer (Systems Admimistrator Office 365) for Waterford and Wexford Education and... (Waterford and Wexford Education and Training Board)
Waterford and Wexford Education and Training Board WWETB) (the ‘Contracting Authority’) invites tenders (‘Tenders’) to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the appointment to a single supplier framework agreement for the provision of an External ICT senior engineer (Systems Administrator Office 365) in Appendix 1 to this RFT (the ‘Services’). This public procurement competition relates to the establishment of a single party framework (‘Framework’) for the Provision … View the procurement »
Mentioned suppliers: Cpl
2020-06-19   EEE108F — UL — Multi Supplier Framework for Development and Support Services for the SITS Sytem (Education Procurement Service (EPS))
The University of Limerick (UL) wishes to establish a multi-party framework to source and appoint suitably qualified and experienced partner(s) with detailed student information technology system (SITS) expertise that can work within the existing tactical stabilisation programme, with UL and its Strategic partner, supporting the programme objectives. The services required are as follows: 1) provide general advice and application consulting on the best use of the SITS system; 2) configuration of SITS in … View the procurement »
Mentioned suppliers: Stu3 Limited Tribal Education Ltd
2020-06-18   Tender for the establishment of a Framework Agreement for the Provision of Managed IT Infrastructure Support... (Courts Service)
The Courts Service of Ireland invites tenders to this request for tenders (‘RFT’) from economic operators (‘Tenderers’) for the provision of the services as described in Appendix 1 to this RFT. In summary, the services comprise the provision of managed IT infrastructure support services including network management and security services. The Courts Service requires the successful tenderer to provide a service desk that will assume full responsibility for the diagnosis and resolution of all support issues … View the procurement »
Mentioned suppliers: Accenture Ltd Atos IT Solutions and Services Ltd. Capita IT Services Ltd
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Procuring organizations: Dublin City Council Department of Agriculture, Food and the Marine Department of Foreign Affairs and... Department of Public Expenditure and Reform An Garda Síochána Central Statistics Office City of Dublin Education and Training Board Defence Forces Ireland Electricity Supply Board Central Bank of Ireland
Suppliers: Evros Technology Group PFH Technology Group GPS IT Services Ltd Accenture Ltd Capita Managed IT Solutions COLT Technology Services Limited Eircom Ergo Fujitsu (Ireland) Limited Fujitsu (Ireland) Ltd
Products/services: IT services: consulting, software... Computer support and consultancy services Computer support services Technical computer support services Software programming and consultancy services Computer-related services System and support services Computer network services Software package and information systems Helpdesk and support services