Provision of a National Electronic Research Management System for the HSE
Education Procurement Service (EPS)
This tender process seeks to procure software-as-a-service (SaaS) to develop and roll out the HSE NERMS. The purpose of the management system will be the coordination of ethics review of health research applications with the governance processes necessary for compliance with the regulatory and legislative requirements for health research. Key objectives of this system will be the implementation of such review, approval and oversight requirements, and to enable research governance processes in the public health service, including public hospitals and community services.
DeadlineThe time limit for receipt of tenders was 2022-09-22. The procurement was published on 2022-08-12.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Computer support services › Technical computer support services
- • Miscellaneous software package and computer systems › Office automation software package
- • Research and development services and related consultancy services
Procurement history
| Date | Document |
|---|---|
| 2022-08-12 | Contract notice |
| 2023-02-01 | Contract award notice |
| 2026-11-09 | Contract award notice |
Contract notice (2022-08-12)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: BSS1664F
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Education Procurement Service (EPS)
Postal address: University of Limerick
Postal code: Co.Limerick
Postal town: Castletroy
Contact
Internet address: http://www.educationprocurementservice.ie 🌏
E-mail: michael.hughes@ul.ie 📧
Phone: +353 61234662 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-08-12 📅
Submission deadline: 2022-09-22 📅
Publication date: 2022-08-17 📅
Identifiers
Notice number: 2022/S 157-450644
OJ-S issue: 157
Additional information
All information relating to this tender is published on www.etenders.gov.ie
Object
Scope of the procurement
Estimated total value: 648 000 EUR 💰
Estimated value excluding VAT: 648 000 EUR 💰
Duration: 48 months
Description of renewals:
Description of options: See RFT documents for details
Additional information: All information relating to this tender is published on www.etenders.gov.ie
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT document for further details.
Contract execution
Contract performance conditions: Please see RFT document for further details.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-09-22 📅
Tender opening time: 14:00
Contracting authority
Identity
National registration number: IE 6609370 G
Contact
Contact point: Michael Hughes
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/87073 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Office of the High Court
Postal address: Four Courts Ground Floor, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2022/S 157-450644 (2022-08-12)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: BSS1664F
Short description:
This tender process seeks to procure software-as-a-service (SaaS) to develop and roll out the HSE NERMS. The purpose of the management system will be the coordination of ethics review of health research applications with the governance processes necessary for compliance with the regulatory and legislative requirements for health research. Key objectives of this system will be the implementation of such review, approval and oversight requirements, and to enable research governance processes in the public health service, including public hospitals and community services.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software package and information systems 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Education Procurement Service (EPS)
Postal address: University of Limerick
Postal code: Co.Limerick
Postal town: Castletroy
Contact
Internet address: http://www.educationprocurementservice.ie 🌏
E-mail: michael.hughes@ul.ie 📧
Phone: +353 61234662 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2022-08-12 📅
Submission deadline: 2022-09-22 📅
Publication date: 2022-08-17 📅
Identifiers
Notice number: 2022/S 157-450644
OJ-S issue: 157
Additional information
All information relating to this tender is published on www.etenders.gov.ie
Object
Scope of the procurement
Estimated total value: 648 000 EUR 💰
Estimated value excluding VAT: 648 000 EUR 💰
Duration: 48 months
Description of renewals:
Any Framework Agreement that may result from this Competition will, be for a term of three (3) years (“the Term”). The Contracting Authority reserves the right, at its discretion, to extend the Term for a period of up to one (1) year with a maximum of one (1) such extension on the same terms and conditions. The Term will not exceed four (4) years in aggregate.
Show more
Additional information: All information relating to this tender is published on www.etenders.gov.ie
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see RFT document for further details.
Contract execution
Contract performance conditions: Please see RFT document for further details.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 14:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 12 months
Tender opening date: 2022-09-22 📅
Tender opening time: 14:00
Contracting authority
Identity
National registration number: IE 6609370 G
Contact
Contact point: Michael Hughes
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/87073 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=220915&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: Office of the High Court
Postal address: Four Courts Ground Floor, Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2022/S 157-450644 (2022-08-12)
Contract award notice (2023-02-01)
Object
Scope of the procurement
Total value of the procurement: 648 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-02-01 📅
Publication date: 2023-02-06 📅
Identifiers
Notice number: 2023/S 026-074060
Refers to notice: 2022/S 157-450644
OJ-S issue: 26
Procedure
Award criteria
Quality criterion (name): System Modularity
Quality criterion (weighting): 15%
Quality criterion (name): Customisable
Quality criterion (weighting): 5%
Quality criterion (name): Reports & Analytics
Facilitation of Multi-Site Submissions
Support, Maintenance and Training
Degree to which the system can meet the overall Technical and Operational Requirements
Quality criterion (weighting): 45%
Cost criterion (name): Pricing Model & User Licences
Cost criterion (weighting): 20%
Award of contract
Date of contract conclusion: 2022-12-19 📅
Name: Smartsimple Software Ireland Limited
Postal address: 1 Grattan Business Park, Clonshaugh, Dublin 17
Postal town: Dublin
Postal code: D17 HR64
Country: Ireland 🇮🇪
Total value of the procurement: 551 000 EUR 💰
Information about tenders
Number of tenders received: 6
Source: OJS 2023/S 026-074060 (2023-02-01)
Object
Scope of the procurement
Total value of the procurement: 648 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-02-01 📅
Publication date: 2023-02-06 📅
Identifiers
Notice number: 2023/S 026-074060
Refers to notice: 2022/S 157-450644
OJ-S issue: 26
Procedure
Award criteria
Quality criterion (name): System Modularity
Quality criterion (weighting): 15%
Quality criterion (name): Customisable
Quality criterion (weighting): 5%
Quality criterion (name): Reports & Analytics
Facilitation of Multi-Site Submissions
Support, Maintenance and Training
Degree to which the system can meet the overall Technical and Operational Requirements
Quality criterion (weighting): 45%
Cost criterion (name): Pricing Model & User Licences
Cost criterion (weighting): 20%
Award of contract
Date of contract conclusion: 2022-12-19 📅
Name: Smartsimple Software Ireland Limited
Postal address: 1 Grattan Business Park, Clonshaugh, Dublin 17
Postal town: Dublin
Postal code: D17 HR64
Country: Ireland 🇮🇪
Total value of the procurement: 551 000 EUR 💰
Information about tenders
Number of tenders received: 6
Source: OJS 2023/S 026-074060 (2023-02-01)
Contract award notice (2026-11-09)
Object
Scope of the procurement
Title: Single Supplier Framework Agreement for the Provision of a National Electronic Research Management System for the HSE (Modification Notice for 12 months term extension)
Reference number:
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 648 000 EUR 💰
Total value of the procurement (excluding VAT): 948 000 EUR 💰
Description
Internal identifier:
Estimated value excluding VAT: 948 000 EUR 💰
Country: Ireland 🇮🇪
Place of performance: Mid-East 🏙️
Award criteria
Quality criterion (name): Technical Merit
Quality criterion (weighting): 80
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 20
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Award criteria
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2022-12-19 📅
The contract is awarded within a framework agreement ✅
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 551 000 EUR 💰
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
Identifier of lot or group of lots:
Information about tenders
Name of the tendering party: Smartsimple Software Ireland Ltd.
Name and address of the contractor
Name: Smartsimple Software Ireland Ltd.
National registration number:
Postal code: D17 HR64
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
URL: www.smartsimple.com 🌏
Size of the economic operator: Medium
Contracting authority
Name and addresses
Name: Education Procurement Service (EPS)
National registration number:
Postal address: Castletroy Limerick
Postal code: V94 DK53
Postal town: Limerick
Region: Mid-West 🏙️
Country: Ireland 🇮🇪
E-mail: info@educationprocurementservice.ie 📧
Phone: 061234662 📞
URL: https://www.educationprocurementservice.ie/ 🌏
Address of the buyer profile: https://www.educationprocurementservice.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Education
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Region: Dublin 🏙️
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2026/S 218-782808 (2026-11-09)
Object
Scope of the procurement
Title: Single Supplier Framework Agreement for the Provision of a National Electronic Research Management System for the HSE (Modification Notice for 12 months term extension)
Reference number:
BSS1664F
Short description:
This tender seeks to procure software-as-a-service (SaaS) to develop and roll out the HSE NERMS. The purpose of the management system will be the coordination of ethics review of health research applications with the governance processes necessary for compliance with the regulatory and legislative requirements for health research.
Due to unforeseen delays in the software development and UAT testing the original tender specification and scope of works will not be completed within original framework term. Therefore the HSE wish to extend to the framework term by a further 12 months to facilitate completion of the original scope of works.
Show more
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 648 000 EUR 💰
Total value of the procurement (excluding VAT): 948 000 EUR 💰
Description
Internal identifier:
1
Estimated value excluding VAT: 948 000 EUR 💰
Country: Ireland 🇮🇪
Place of performance: Mid-East 🏙️
Award criteria
Quality criterion (name): Technical Merit
Quality criterion (weighting): 80
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 20
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Award criteria
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded ✅
Lot Identification Number:
LOT-0001
Contract Number:
Smartsimple Software Ireland Ltd.
Date of conclusion of the contract: 2022-12-19 📅
The contract is awarded within a framework agreement ✅
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 551 000 EUR 💰
The tender was ranked
Rank in the list of winners: 1
Tender identifier:
Smartsimple Software Ireland Ltd.
Identifier of lot or group of lots:
LOT-0001
Information about tenders
Name of the tendering party: Smartsimple Software Ireland Ltd.
Name and address of the contractor
Name: Smartsimple Software Ireland Ltd.
National registration number:
0000
Postal code: D17 HR64
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
URL: www.smartsimple.com 🌏
Size of the economic operator: Medium
Contracting authority
Name and addresses
Name: Education Procurement Service (EPS)
National registration number:
6609370
Postal address: Castletroy Limerick
Postal code: V94 DK53
Postal town: Limerick
Region: Mid-West 🏙️
Country: Ireland 🇮🇪
E-mail: info@educationprocurementservice.ie 📧
Phone: 061234662 📞
URL: https://www.educationprocurementservice.ie/ 🌏
Address of the buyer profile: https://www.educationprocurementservice.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Education
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
0000
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Region: Dublin 🏙️
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2026/S 218-782808 (2026-11-09)
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