The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
Deadline
The time limit for receipt of tenders was 2022-11-18.
The procurement was published on 2022-10-14.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
RFT225904”
Products/services: Computer-related services📦
Short description:
“The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and...”
Short description
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
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Estimated value excluding VAT: EUR 1 500 000 💰
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 500 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or...”
Description of renewals
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: As per the RFT
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: As per the RFT
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-11-18
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 8
Conditions for opening of tenders: 2022-11-18
12:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅ Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2022/S 202-575481 (2022-10-14)
Contract award notice (2023-05-05) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 2 000 000 💰
Award criteria
Quality criterion (name): Service Delivery
Quality criterion (weighting): 450
Quality criterion (name): Contract Management
Quality criterion (weighting): 250
Cost criterion (name): Cost
Cost criterion (weighting): 300
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 202-575481
Award of contract
1️⃣
Contract Number: 1
Title:
“The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board”
Date of conclusion of the contract: 2023-05-05 📅
Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
Name and address of the contractor
Name: PFH Technology Group
National registration number: IE6435827J
Postal address: 1 Eastgate Avenue, Little Island
Postal town: Cork
Postal code: T45HK71
Country: Ireland 🇮🇪
Phone: +353 212303000📞
E-mail: info@pfh.ie📧
Region: Éire/Ireland🏙️
URL: https://www.pfh.ie/🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 500 000 💰
Total value of the contract/lot: EUR 2 000 000 💰