The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board

Citizens Information Board

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.

Deadline

The time limit for receipt of tenders was 2022-11-18. The procurement was published on 2022-10-14.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-10-14 Contract notice
2023-05-05 Contract award notice
Contract notice (2022-10-14)
Object
Scope of the procurement
Title: Computer-related services
Reference number: RFT225904
Short description:
โ€œThe provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and...โ€    Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer-related services ๐Ÿ“ฆ
Additional CPV: Helpdesk and support services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Citizens Information Board
Postal address: George's Quay House
Postal code: 43 Townsend Street
Postal town: Dublin 2
Contact
Internet address: http://www.citizensinformationboard.ie ๐ŸŒ
E-mail: john.odonovan@ciboard.ie ๐Ÿ“ง
Phone: +353 872893211 ๐Ÿ“ž
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2022-10-14 ๐Ÿ“…
Submission deadline: 2022-11-18 ๐Ÿ“…
Publication date: 2022-10-19 ๐Ÿ“…
Identifiers
Notice number: 2022/S 202-575481
OJ-S issue: 202

Object
Scope of the procurement
Estimated total value: 1 500 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 1 500 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of renewals:
โ€œThe Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or...โ€    Show more
Place of performance
Main site or place of performance:
โ€œLocations as per RFTโ€

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โ€œAs per the RFTโ€
Contract execution
Contract performance conditions:
โ€œAs per the RFTโ€

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 8 months
Tender opening date: 2022-11-18 ๐Ÿ“…
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John O Donovan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/332 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐ŸŒ

Complementary information
Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2022/S 202-575481 (2022-10-14)
Contract award notice (2023-05-05)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-05-05 ๐Ÿ“…
Publication date: 2023-05-10 ๐Ÿ“…
Identifiers
Notice number: 2023/S 090-279110
Refers to notice: 2022/S 202-575481
OJ-S issue: 90

Procedure
Award criteria
Quality criterion (name): Service Delivery
Quality criterion (weighting): 450
Quality criterion (name): Contract Management
Quality criterion (weighting): 250
Cost criterion (name): Cost
Cost criterion (weighting): 300

Award of contract
Date of contract conclusion: 2023-05-05 ๐Ÿ“…
Name: PFH Technology Group
National registration number: IE6435827J
Postal address: 1 Eastgate Avenue, Little Island
Postal town: Cork
Postal code: T45HK71
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 212303000 ๐Ÿ“ž
E-mail: info@pfh.ie ๐Ÿ“ง
Internet address: https://www.pfh.ie/ ๐ŸŒ
Total value of the procurement: 2 000 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 6

Complementary information
Review body
Phone: +353 18886000 ๐Ÿ“ž
E-mail: officeoftheceo@courts.ie ๐Ÿ“ง
Internet address: https://www.courts.ie/ ๐ŸŒ
Source: OJS 2023/S 090-279110 (2023-05-05)