The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
Citizens Information Board
The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
DeadlineThe time limit for receipt of tenders was 2022-11-18. The procurement was published on 2022-10-14.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Computer support services โบ Technical computer support services
- โข Computer-related services โบ Computer-related professional services
- โข Computer-related services โบ Computer upgrade services
- โข Computer-related services โบ Computer-related management services
- โข Helpdesk and support services โบ Helpdesk services
- โข IT services: consulting, software development, Internet and support โบ Computer network services
- โข รire/Ireland
Procurement history
| Date | Document |
|---|---|
| 2022-10-14 | Contract notice |
| 2023-05-05 | Contract award notice |
Contract notice (2022-10-14)
Object
Scope of the procurement
Title: Computer-related services
Reference number: RFT225904
Short description:
โThe provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and...โ
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Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer-related services ๐ฆ
Additional CPV: Helpdesk and support services ๐ฆ
Place of performance
NUTS region: รire/Ireland ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Citizens Information Board
Postal address: George's Quay House
Postal code: 43 Townsend Street
Postal town: Dublin 2
Contact
Internet address: http://www.citizensinformationboard.ie ๐
E-mail: john.odonovan@ciboard.ie ๐ง
Phone: +353 872893211 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2022-10-14 ๐
Submission deadline: 2022-11-18 ๐
Publication date: 2022-10-19 ๐
Identifiers
Notice number: 2022/S 202-575481
OJ-S issue: 202
Object
Scope of the procurement
Estimated total value: 1 500 000 EUR ๐ฐ
Estimated value excluding VAT: 1 500 000 EUR ๐ฐ
Duration: 60 months
Description of renewals:
โThe Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or...โ
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Place of performance
Main site or place of performance:
โLocations as per RFTโ
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โAs per the RFTโ
Contract execution
Contract performance conditions:
โAs per the RFTโ
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender validity period: 8 months
Tender opening date: 2022-11-18 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John O Donovan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/332 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
Complementary information
Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐ฎ๐ช
Source: OJS 2022/S 202-575481 (2022-10-14)
Object
Scope of the procurement
Title: Computer-related services
Reference number: RFT225904
Short description:
โThe provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and...โ
Notice metadata
Original language: English ๐ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: Computer-related services ๐ฆ
Additional CPV: Helpdesk and support services ๐ฆ
Place of performance
NUTS region: รire/Ireland ๐๏ธ
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland ๐ฎ๐ช
Awarding authority type: Body governed by public law
Awarding authority name: Citizens Information Board
Postal address: George's Quay House
Postal code: 43 Townsend Street
Postal town: Dublin 2
Contact
Internet address: http://www.citizensinformationboard.ie ๐
E-mail: john.odonovan@ciboard.ie ๐ง
Phone: +353 872893211 ๐
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
Reference
Dates
Date dispatched: 2022-10-14 ๐
Submission deadline: 2022-11-18 ๐
Publication date: 2022-10-19 ๐
Identifiers
Notice number: 2022/S 202-575481
OJ-S issue: 202
Object
Scope of the procurement
Estimated total value: 1 500 000 EUR ๐ฐ
Estimated value excluding VAT: 1 500 000 EUR ๐ฐ
Duration: 60 months
Description of renewals:
โThe Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or...โ
Place of performance
Main site or place of performance:
โLocations as per RFTโ
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
โAs per the RFTโ
Contract execution
Contract performance conditions:
โAs per the RFTโ
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tender validity period: 8 months
Tender opening date: 2022-11-18 ๐
Tender opening time: 12:00
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: John O Donovan
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/332 ๐
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE ๐
Complementary information
Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland ๐ฎ๐ช
Source: OJS 2022/S 202-575481 (2022-10-14)
Contract award notice (2023-05-05)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR ๐ฐ
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-05-05 ๐
Publication date: 2023-05-10 ๐
Identifiers
Notice number: 2023/S 090-279110
Refers to notice: 2022/S 202-575481
OJ-S issue: 90
Procedure
Award criteria
Quality criterion (name): Service Delivery
Quality criterion (weighting): 450
Quality criterion (name): Contract Management
Quality criterion (weighting): 250
Cost criterion (name): Cost
Cost criterion (weighting): 300
Award of contract
Date of contract conclusion: 2023-05-05 ๐
Name: PFH Technology Group
National registration number: IE6435827J
Postal address: 1 Eastgate Avenue, Little Island
Postal town: Cork
Postal code: T45HK71
Country: Ireland ๐ฎ๐ช
Phone: +353 212303000 ๐
E-mail: info@pfh.ie ๐ง
Internet address: https://www.pfh.ie/ ๐
Total value of the procurement: 2 000 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 6
Complementary information
Review body
Phone: +353 18886000 ๐
E-mail: officeoftheceo@courts.ie ๐ง
Internet address: https://www.courts.ie/ ๐
Source: OJS 2023/S 090-279110 (2023-05-05)
Object
Scope of the procurement
Total value of the procurement: 2 000 000 EUR ๐ฐ
Notice metadata
Document type: Contract award notice
Regulation: European Union, with participation of GPA countries
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2023-05-05 ๐
Publication date: 2023-05-10 ๐
Identifiers
Notice number: 2023/S 090-279110
Refers to notice: 2022/S 202-575481
OJ-S issue: 90
Procedure
Award criteria
Quality criterion (name): Service Delivery
Quality criterion (weighting): 450
Quality criterion (name): Contract Management
Quality criterion (weighting): 250
Cost criterion (name): Cost
Cost criterion (weighting): 300
Award of contract
Date of contract conclusion: 2023-05-05 ๐
Name: PFH Technology Group
National registration number: IE6435827J
Postal address: 1 Eastgate Avenue, Little Island
Postal town: Cork
Postal code: T45HK71
Country: Ireland ๐ฎ๐ช
Phone: +353 212303000 ๐
E-mail: info@pfh.ie ๐ง
Internet address: https://www.pfh.ie/ ๐
Total value of the procurement: 2 000 000 EUR ๐ฐ
Information about tenders
Number of tenders received: 6
Complementary information
Review body
Phone: +353 18886000 ๐
E-mail: officeoftheceo@courts.ie ๐ง
Internet address: https://www.courts.ie/ ๐
Source: OJS 2023/S 090-279110 (2023-05-05)
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