Procurements: Computer support and consultancy services (page 5)
2019-01-01Provision of Onsite Operations Resources (National Transport Authority)
The scope of this tender covers the provision of various ticketing and operational support roles with the authority. The resources anticipated to be required under this contract would offer business and policy support as:
— project administrators,
— system engineers,
— operations engineers,
— service delivery managers,
— vendor managers,
— contract managers,
— business analysts,
— project managers,
— technical architects and AFC specialists.
View the procurement » Mentioned suppliers:Abtran
2018-11-07PI Application Support (EirGrid plc)
The current PI system is made up of several different PI applications sitting on a suite of Windows 2008 and Windows 2012 R2 Servers. It is a 3000 tag PI system with approximately 40 active C37.118 data streams.
Work has recently been completed by our existing support partner to split the workload of the AF/PI Vision server onto 2 Windows 2012 servers and to move PI software to latest versions. A health check was also carried out for the whole system.
EirGrid needs to procure a certified OSIsoft support …
View the procurement » Mentioned suppliers:Capula Ltd
2018-09-20Anti Virus support, maintenance and future upgrades of its current Symantec antivirus solution (Defence Forces Ireland)
The Defence Forces wish to implement a new framework contract for the provision of proactive support, maintenance and future upgrades of its current Symantec antivirus solution. Over the past decade the Defence Forces have invested heavily in a Symantec antivirus solution. This investment consists of extensive technical training for our personnel and considerable configuration and integration of the Symantec solution within the complex Defence Forces ICT estate. The proposed new framework will allow the …
View the procurement » Mentioned suppliers:Threatscape
2018-09-20Single Provider Framework Agreement for the Provision of ICT Managed Services (Health and Social Care Professionals Council (CORU))
On-Site ICT support and maintenance — the “support and maintenance” component is based upon an unconditional fixed price per annum. The annual fixed price is not subject to variation across the maximum 3 year term of the Framework Agreement.
Off-Site Helpdesk and ICT Support — the number of helpdesk tickets per month that the off-site helpdesk will need to support is estimated to be 100 per month. This off-site helpdesk support service will be utilised as a drawdown facility and will be based upon a …
View the procurement » Mentioned suppliers:IPOptions Ltd
2018-09-06Naval Service ICT Support Services (Defence Forces Ireland)
The Naval Computer Centre of the Irish Defence Forces located in Haulbowline, Cork, Ireland supports the Irish Defence Forces Naval Service’s IT infrastructure and systems. These systems include GIS systems such as the National Fisheries Database and other geographical systems with data interfaces to other internal and external systems. The Naval Service requires an external managed professional service to support these systems in the following 3 roles:
— Database Administrator,
— Network and Security …
View the procurement » Mentioned suppliers:AspiraCon Ltd (T/A as Aspira)
2018-09-05ICT Security Services for The Irish Defence Forces (Defence Forces Ireland)
The Irish Defence Forces wish to obtain a single supplier who can provide a range of ICT security services to the centre of IT and Network operations based in Dublin. It is envisaged that the successful service provider will provide dedicated resources in support of our Dublin data centre. It is also envisaged that these resources will operate on site on a daily basis, integrating with the existing in house Irish Defence Forces ICT security technicians.
View the procurement » Mentioned suppliers:DataSure IT Security Ltd
2018-08-31Provision of Cyber Security and Application Software Development Solution for the HSE (Health Service Executive (HSE))
The Health Service Executive (HSE) invites tenders from suitably qualified suppliers for the supply, modification (if necessary), installation, integration, implementation, subsequent managed service administration, and on-going support of a National Cyber Security and Application Software Deployment Solution for the provision of software deployment, administration and reporting requirements. For further details please see the tender documents available to download from www.etenders.gov.ie
View the procurement »
2018-07-25Support and maintenance services for the expenses@work system (Central Bank of Ireland)
The Central Bank wishes to procure a support and maintenance services contract for the Expenses@Work system This system manages the entire travel process (travel requests, expense claims and related approvals) for the Central Bank, providing a single solution to cover the gathering, filtering, classifying and storage of data in addition to reporting.
View the procurement » Mentioned suppliers:Systems@Work Ltd
2018-06-11ICT Managed Service (Bord Iascaigh Mhara - Irish Sea Fisheries Board (BIM))
BIM invites tenders for a Managed Service — ICT Helpdesk, Infrastructure, Monitoring and Support Service. This contract will be for up to a maximum of five (5) years. A performance review will be carried out every six (6) months and BIM reserve the right to cancel the contract at any point giving one month notice.
View the procurement » Mentioned suppliers:Nostra Systems Ltd
2018-05-24Replacement Multi-Channel Contact Centre (Dublin City Council)
Dublin CIty Council (DCC) is seeking proposals in respect of the replacement of its existing contact centre with a high availability, distributed and scalable solution. Any proposed solution must have regard to DCC’s 2 server rooms, which are located within the civic offices and at its DR /business continuity data centre at DXC City west.
DCC is seeking proposals, which will provide a phased, structured and seamless replacement path for its contact centre. Tenderers must submit clearly and fully costed …
View the procurement » Mentioned suppliers:Welltel Enterprise
2018-02-09Jigsaw is looking build an ICT network for the organisation (Jigsaw)
Jigsaw — The National Centre for You Mental Health, has a National Office at 16 Westland Square, Pearse Street, Dublin 2 and operates it services across 13 locations around the country. Jigsaw would like to upgrade its current estate and prepare for future growth by upgrading the overall network infrastructure. Ideally Jigsaw would like a single supplier who could meet the end to end communications and hosting requirements. The tender sets ot a brief overview of the Jigsaw setup, a proposed future state …
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2018-01-25Request for Tenders dated 25 January 2018 for the provision of one Business Systems Analyst (Department of Communications, Climate Action and Environment)
The Department of Communications, Climate Action and Environment is responsible for creating and implementing policies in order to protect and manage Ireland’s energy supply, natural resources, communications, broadcasting and postal services. It also aims to promote the protection of our natural environment, the health and well-being of our citizens and the transition to a low carbon economy through supporting sustainable development and the Green Economy. The Information Systems Division requires an …
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2018-01-10Business Intelligence Development Services (National Transport Authority)
The Authority is seeking to appoint a supplier for the provision of Business Intelligence Development Services to support its Business Intelligence function.
The aim of Business Intelligence function within the Authority is to provide high quality, robust, repeatable, maintainable automated data to all users. This will be achieved by acquiring data from various data sources; integrating the data where possible and presenting the data in formats the users can understand and which enables them to extract …
View the procurement » Mentioned suppliers:CapGemini Sogeti Ireland Limited
2017-12-15Provision of ICT Managed Services (Commission for Regulation of Utilities)
The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator.
The CRU was originally established as the Commission for Energy Regulation (CER) in 1999.
The CER changed its name to the CRU in 2017 to better reflect the expanded powers and functions of the organization.
CRU now invites tenders for the Provision of ICT Managed Services and ad-hoc project.
A detailed specification of requirements is set out in Appendix 1 of the request for the tender document available …
View the procurement » Mentioned suppliers:Qualcom
2017-10-27SharePoint Support Services (EirGrid plc)
EirGrid has a requirement for a SharePoint Consultant who will provide a number of SharePoint Support Services. The Scope of Requirements is expected to include, but is not limited to:
— Provision of support for all EirGrid Group SharePoint environments and all current versions of SharePoint — 2007 and 2013.
— Provision of Support for the EirGrid Extranet which uses SharePoint on-line.
— Expertise in Nintex work-flow design and build.
See attached Information Memorandum and Pre-Qualification …
View the procurement » Mentioned suppliers:Storm Technology Ltd
2017-09-07A Multi Supplier Framework Agreement for the Provision of IT Managed Services to Ervia (Ervia)
The Contracting Entity is undertaking a competitive tender process to establish a multi supplier framework agreement for the provision of IT infrastructure managed services including ‘ad-hoc’ infrastructure projects across Ervia as outlined in Appendix B.
The services will be provided to Ervia its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Services, and Major Projects.
View the procurement »
2017-08-04Supply of IT Managed Services (Fingal County Council)
Fingal County Council is seeking to appoint a suitably experienced and qualified contractor/s to provide service desk and infrastructure services to replace the existing internal provision of such services. This managed service will include service desk telephone support, deskside support at our two main user sites, field support at other Council sites, application support and infrastructure support. In addition to providing managed services, the contractor is expected to provide project based services …
View the procurement » Mentioned suppliers:Atos IT Solutions and Services Ltd
2017-07-27Design, delivery, installation, commissioning and ongoing maintenance of a disaster receovery facility (SOLAS)
SOLAS are seeking to engage in a Competitive Dialogue process for the establishment of a single supplier tender to procure the design, delivery, installation, commissioning and ongoing maintenance of a DR facility in an offsite data centre for its ICT infrastructure.
SOLAS require both redundancy and resilience for its critical systems, which for the most part are public facing and reside on Hyper V.
View the procurement » Mentioned suppliers:Evros
2017-07-25Provision of an on-site ICT support staff at OPW Trim and Dublin Offices (Office of Public Works (OPW))
The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (52 St. Stephen's Green and Dublin Castle). The team will provide front-line Helpdesk support along with back-end infrastructure support services inc. email.
It is envisaged that the contract(s) would be for an initial 24 month period with the option of an extension to 36 months in total.
View the procurement » Mentioned suppliers:Nostra Systems Limited
2017-07-25A Single Party Framework for the Supply of ICT Managed Services (Teagasc)
A Single Party Framework for the Supply of ICT Managed Services — to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, Service Management, Active Directory, Exchange, Lync, Oracle, SQL, Backup, SAN, Network, Security, Desktop Management, Servers, SCCM, Citrix, Linux, Hosting Environment, VMWare and Project Services.
View the procurement » Mentioned suppliers:ATOS
2017-07-07Provision of Middle-ware Support Services (National Transport Authority)
The Authority is seeking the services of the Middle-ware Support Specialist in the Leap Card Project.
Descriptions of the particular service requirements are outlined in the Tender documents. The Service Requirements are including, but are not limited to Analysis, Planning, Implementation.
View the procurement » Mentioned suppliers:Zarrdia Limited
2017-06-14Invitation to Tender for the Provision of Second Level Support/consultation for SQL Server Database Administration (Dublin City Council)
Dublin City Council proposes to award a contract for 2 years, for the provision of Second Level Support/Consultation for SQL Server Database Administration with an option for extension on an annual basis for an additional 3 years.
A full second level support service is required. The consultant will work closely with Dublin City Council's own DBA Unit in order to provide a first class service in the SQL Server Database Administration area. The DBA Unit will have responsibility for first line support but …
View the procurement » Mentioned suppliers:DNM Technology Ltd