2016-11-23IT Helpdesk Managed Services (Raidio Teilifis Eireann ( RTÉ ))
RTÉ invites submissions from suitable competent suppliers for the supply of a managed service as follows:
Provide an offsite Service Desk function which will include:
—Ticket resolution, where tickets are generated by RTÉ end users using software to be provided as a result of this Tender.
—Where the ticket cannot be resolved offsite by the vendor, assign it to the appropriate RTÉ Resolver Group.
And provide service desk software on site.
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2016-11-11Corporate Performance Model (Ervia)
The Contracting Entity is undertaking a competitive tender process to select an integrated Corporate Performance Model to be used by Ervia, its subsidiaries and business units including: Gas Networks Ireland, Irish Water and its three Central Business Units, Group Centre, Shared Service, and Major Projects.
View the procurement » Mentioned suppliers:Client Solutions LimitedTM Software LLC
2016-11-03Provision of A National Intermodal Journey Planner (National Transport Authority)
The National Transport Authority (NTA) has, in order to align the expiry of the contract for both the National Intermodal Journey Planner (NJP) and Public Transport Stop Information System (PTSIS) contracts extended the duration of the National Intermodal Journey Planner contract to October 2018. This extension will facilitate the combined procurement of an integrated NJP and PTSIS solution in the future. The NTA has proceeded with the procurement process by the issue of a PIN for Market Consultation for …
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2016-10-10Provision of Information and Communications Technologies (ICT) Infrastructure Support and Maintenance (National Transport Authority)
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for two years, extendible to four years. The range of services required will include:
— ICT Managed Service — to support and maintain the defined NTA's ICT Systems deemed in scope;
— Ad-hoc ICT consultancy services — to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services.
Some of the services under the contract will be …
View the procurement » Mentioned suppliers:Trilogy Technologies Ltd
2016-10-03Channel Management System Upgrade (Raidio Teilifis Eireann (RTE))
RTÉ are seeking Expressions of Interest (EOI) from companies for the supply, installation, integration, testing, commissioning, training and documentation of a Channel Management System, together with support, upon which applications and systems can be deployed for the entire organisation.
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2016-09-02IT Support Services (Marine Institute)
Currently a total of 280 users require IT Support services at the following locations
Oranmore, Co Galway (HQ), Central Dublin, Newport (Co Mayo).
Five regional offices (housing 2-3 users each) located in Killybegs (Co. Donegal),
Dunmore East (Co. Waterford), Castletownbere (Co. Cork), Rossaveal (Co.
Galway), Clogher Head (Co. Louth) require support.
In addition, the Marine Institute operates two ocean going vessels which are
normally dock in Galway, however may also dock at Killybegs (Co. Donegal),
Cobh …
View the procurement » Mentioned suppliers:PFH
2016-06-03EduCampus Project Management and Related Services (EduCampus Services Ltd)
EduCampus Services Ltd invites expressions of interest from parties capable of meeting its needs to provide project management and related services to EduCampus and its clients — 13 Institutes of Technology in Ireland. The single supplier framework agreement will be awarded using the Restricted Procurement Procedure. Successful applicants who meet the criteria and rules for participation set out in the qualification questionnaire will be invited to submit a tender in the next stage of the procedure.
View the procurement » Mentioned suppliers:Version 1
2016-01-20Data Centre Migration (Iarnrod Eireann-Irish Rail)
CIE seeks to engage a single IT Managed Service Provider for the delivery of a suite of SLA-governed Data Hosting and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). For business operational reasons the data centre locations for CIE principal processing and disaster recovery sites should be accessible within 2 hours from Dublin. A detailed scope of services is set out in the attached PQQ document. The Service Provider may use …
View the procurement » Mentioned suppliers:Vodafone Ireland Ltd
2015-11-17Provision of a Driver Feedback System (Dublin Bus / Bus Atha Cliath)
Dublin Bus invites expressions of interest from suitably qualified parties to take part in a tender completion for the provision of a driver feedback system. Dublin Bus is seeking to invest in driver feedback technology systems which will 1) provide real-time feedback to drivers on their driving style and 2) provide a means of tracking and analysing driver and vehicle performance.
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2015-10-16Provision of a team of skilled SAP ICT Resources (Department of Agriculture, Food and the Marine)
This public procurement competition relates to the provision of a team of skilled ICT resources to assist with the development and maintenance of the SAP applications that underpin the work of the Department of Agriculture, food and the Marine. As well as relevant administrative support, the individual team roles required are:
(i) a SAP Financials (FI/CO) Support role,
(ii) a SAP Logistics Support role,
(iii) a SAP ABAP/4 and Business Connector Support role and
(iv) a SAP ABAP/4 Support role.
View the procurement » Mentioned suppliers:SMX Consulting Ltd
2015-09-21Provision of International Communication Links (Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála)
The provision of international telecommunications (data links) from Dublin to its Missions around the world. These locations are divided into 6 lots. The Department consists of HQ Offices in Dublin and Limerick and a number of additional locations in Ireland. These are complemented by over 78 Missions abroad. The location and number are kept under review and are subject to change. Currently the Department has point-to-point communication links from HQ to each Missions. These communication links are …
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2015-08-05The Provision of a Web Content Management System (Office of the Revenue Commissioners)
The Office of the Revenue Commissioners (Revenue) invites tenders for the provision of a Web Content Management System to manage and publish content to its website, intranet and future mobile app. Included in this scope is any ancillary software or hardware required for the operation, maintenance and support of the solution and the provision of support.
View the procurement » Mentioned suppliers:Zengenti Ltd
2015-07-30CIE 5657 IT Managed Service Provider (MSP) Client Advisor — Procurement and Transition Phase (Iarnrod Eireann-Irish Rail)
CIE is seeking to engage a single IT Managed Service Provider (MSP) for the delivery of a suite of SLA-governed Data Hosting and IT Managed Services (to ITIL standard) from modern data centre facilities (to TIA-942 Tier3 or equivalent standard). CIE has a requirement for expert Client Advisory services to augment and support the procurement and transition phase to the new MSP. CIE will draw on the consultant's knowledge of previous projects of similar size and scale, broad experience at applying best …
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2015-06-26Supply of I.T. Infrastructure Services (Dublin Airport Authority plc (DAA))
The requirement for this RFI is to pre-qualify a panel of potential suppliers to tender for the supply of the following I.T infrastructure services and products throughout the Dublin Airport Campus in one complete package.
1. Fault resolution/maintenance on the daa owned I.T telecommunications cable infrastructure network.
2. Installation of data/UTP points.
3. Installation of copper patching.
4. Installation of fibre patching.
5. Installation of copper and fibre backbone cable.
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2015-06-01The contract is for the provision of an overarching ICT managed support service for all Waterways Ireland sites (Waterways Ireland)
The contract will consist of a number of elements:
— remote monitoring of all Back Office Equipment (including but not limited to: servers, switches, UPS and virtual environment),
— support, management and maintenance of all back office equipment/software (including but not limited to: servers, operating systems, middleware, switches, UPS, virtual environment),
— support, and maintenance of specialist peripherals (including but not limited to: A0 printers/scanners, CCTV),
— support, management and …
View the procurement » Mentioned suppliers:Ergo
2015-05-26Water Industry Design (Bord Gáis Éireann/Ervia)
Programme Services for Water Services detailed design. This will include but is not limited to organization, process and technology designs together with detailed implementation programme plans.
Applicants should note that due to the urgent need to award the Contract Agreement, Ervia is using the Accelerated Negotiated procedure. Please note that Applicants that are issued with an Invitation to Tender must therefore be in a position to submit tender responses to Ervia within TEN days of receipt of the …
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2015-05-01The Provision of Managed PKI Services (Office of the Revenue Commissioners)
The Office of the Revenue Commissioners (Revenue), invites tenders for the provision of Managed PKI Services. This public procurement competition relates to the provisioning, hosting, management and support of a Public Key Infrastructure (PKI) for the Revenue On-Line Services (ROS).
View the procurement » Mentioned suppliers:Eircom
2015-03-24Provision of SharePoint and CRM Support and Development (National Transport Authority)
The Authority requires a CRM and SharePoint service provider to assist with the following requirements.
CRM:
— Support and Administration Services;
— Upgrade Services;
— System Enhancements;
— CRM Business Intelligence;
— Integration Services;
SharePoint:
— Configuration and Installation Services;
— Administration Services;
Full specifications are outlined in the attached tender documents.
View the procurement » Mentioned suppliers:Codec DSS
2015-03-10Provision of Data Centre Hosting Services and Ancillary Services to Eriva (Bord Gáis Éireann/Ervia)
Ervia seeks to engage a single Data Centre Hosting Provider for the delivery of a suite of SLA-governed data hosting services using the ITIL (or an independently validated equivalent) framework and ISO20000 (or equivalent) standard for modern data centre facilities management. For business operational reasons the data centre locations for Ervia for both production sites should be located on the island of Ireland. In particular it will be important to Ervia that its staff working from its offices in …
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2015-02-24Information Security Consultancy Support for National Smart Meter Rollout (Commission for Energy Regulation)
The Commission for Energy Regulation (CER) is Ireland's independent energy and water regulator. The CER was established in 1999 and now has a wide range of economic, customer protection and safety responsibilities in energy. The CER is also the regulator of Ireland's public water and waste-water system. Following the publication of the decision on the High Level Design and the progression to the detailed design phase (Phase 3) of the National Smart Metering Programme (NSMP), the CER requires expert …
View the procurement » Mentioned suppliers:Gemserv
2015-01-21Provision of Design, Development and Testing of a Mobile Application (National Transport Authority)
The NTA requires a service provider to provide design, development, testing and/or support services for a number of the Authorities mobile applications. These services may be required on the following applications (and are not limited to the following):
— Leap Card App;
— Rural Transport App;
— Real Time Passenger Information App;
— Taxi Driver Check App;
— National Journey Planner.
View the procurement » Mentioned suppliers:IBI Group
2014-12-16Provision of PRS Business Requirements (National Transport Authority)
The NTA require a system which will allow for electronic submissions of funding application and grants by numerous Implementing Agencies countrywide. The system must also allow for reporting and payment tracking. Due to the nature and sensitivity of administering grant payments, the system must provide a full audit trail on all user actions, controls are to be in place to ensure only the correct users have access to information relevant to them and that from an auditing perspective, there is visibility …
View the procurement » Mentioned suppliers:Quest Computing Ltd