Provision of SharePoint and CRM Support and Development

Quantity or scope

The Authority requires a CRM and SharePoint service provider to assist with the following requirements.CRM:— Support and Administration Services;— Upgrade Services;— System Enhancements;— CRM Business Intelligence;— Integration Services;SharePoint:— Configuration and Installation Services;— Administration Services;Full specifications are outlined in the attached tender documents.

Additional information

To receive more information about this tender, including any amendments and/ or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest in this tender on the following site:

https://irl.eu-supply.com

The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted.

The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received.

The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required).

Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place.

The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authorities‘ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.