Provision of SharePoint and CRM Support and Development

National Transport Authority

The Authority requires a CRM and SharePoint service provider to assist with the following requirements.
CRM:
โ€” Support and Administration Services;
โ€” Upgrade Services;
โ€” System Enhancements;
โ€” CRM Business Intelligence;
โ€” Integration Services;
SharePoint:
โ€” Configuration and Installation Services;
โ€” Administration Services;
Full specifications are outlined in the attached tender documents.

Deadline

The time limit for receipt of tenders was 2015-05-07. The procurement was published on 2015-03-24.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2015-03-24 Contract notice
2015-07-09 Contract award notice
Contract notice (2015-03-24)
Object
Scope of the procurement
Title: Software programming and consultancy services
Quantity or scope:
The Authority requires a CRM and SharePoint service provider to assist with the following requirements.CRM:โ€” Support and Administration Services;โ€” Upgrade Services;โ€” System Enhancements;โ€” CRM Business Intelligence;โ€” Integration Services;SharePoint:โ€” Configuration and Installation Services;โ€” Administration Services;Full specifications are outlined in the attached tender documents.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software programming and consultancy services ๐Ÿ“ฆ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Iveagh Court, Harcourt Lane
Postal code: 2
Postal town: Dublin
Contact
Internet address: http://nationaltransport.ie ๐ŸŒ
E-mail: info@nationaltransport.ie ๐Ÿ“ง
Phone: +353 18798300 ๐Ÿ“ž
Fax: +353 18798333 ๐Ÿ“ 

Reference
Dates
Date dispatched: 2015-03-24 ๐Ÿ“…
Submission deadline: 2015-05-07 ๐Ÿ“…
Publication date: 2015-03-27 ๐Ÿ“…
Identifiers
Notice number: 2015/S 061-106753
OJ-S issue: 61
Additional information
To receive more information about this tender, including any amendments and/ or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest in this tender on the following site: https://irl.eu-supply.com The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted. The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received. The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required). Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place. The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ€˜ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.
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Object
Scope of the procurement
Short description:
The Authority requires a CRM and SharePoint service provider to assist with the following requirements.
CRM:
โ€” Support and Administration Services;
โ€” Upgrade Services;
โ€” System Enhancements;
โ€” CRM Business Intelligence;
โ€” Integration Services;
SharePoint:
โ€” Configuration and Installation Services;
โ€” Administration Services;
Full specifications are outlined in the attached tender documents.
Quantity or scope:
The Authority requires a CRM and SharePoint service provider to assist with the following requirements.
CRM:
โ€” Support and Administration Services;
โ€” Upgrade Services;
โ€” System Enhancements;
โ€” CRM Business Intelligence;
โ€” Integration Services;
SharePoint:
โ€” Configuration and Installation Services;
โ€” Administration Services;
Full specifications are outlined in the attached tender documents.
Duration: 024 months
Place of performance
Main site or place of performance: Dublin.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As set out in the tender documents.
Economic and financial standing: As set out in the tender documents.
Minimum level(s) of standards: As set out in the tender documents.
Technical and professional ability: As set out in the tender documents.
Contract execution
Deposits and guarantees required: As set out in the tender documents.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As set out in the tender documents.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded: As set out in the tender documents.

Procedure
Tender validity period: 006 months
Languages
Language: English ๐Ÿ—ฃ๏ธ

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bradwell
Address of the buyer profile: http://irl.eu-supply.com/ctm/Supplier/CompanyInformation/Index/1149 ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=86729&B=ETENDERS_SIMPLE ๐ŸŒ
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=86729&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
To receive more information about this tender, including any amendments and/ or clarifications and to request any clarifications and/or to respond to this tender, you must register your interest in this tender on the following site:
The contracting authority reserves the right to terminate the process at any time or to change the basis of, or the procedures for, the competition. The most economically advantageous or any tender will not necessarily be accepted.
The contracting authority is subject to the Freedom of Information Acts 1997 and 2003. Tenderers shall state if any information supplied by them in response to this notice is confidential or commercially sensitive or should not be disclosed in response to a request for information under the aforementioned Acts. Tenderers must state why they consider the information to be confidential or commercially sensitive. The contracting authority will comply with any obligation to consult with any tenderer about sensitive information before making a decision on any Freedom of Information request received.
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The contracting authority accepts no liability for any costs and/or expenses incurred by any tenderer in connection with the competition (including costs of tendering and/or attending at interview, if required).
Tenders may be accepted in whole or in part. The acceptance of any tender will be subject to certain pre-conditions, including the requirement to provide tax clearance documentation and evidence that required insurances are in place.
The contracting authority reserve the right, in accordance with Regulation 32(5)(f) of the European Communities (Award of Public Authoritiesโ€˜ Contracts) Regulations 2006, to award new services to the successful tenderer in this competition.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 18886000 ๐Ÿ“ž
Internet address: https://www.courts.ie ๐ŸŒ
Fax: +353 18886087 ๐Ÿ“ 
Information about review deadlines:
Interested parties are referred to the provisions of the European Communities (Public Authoritiesโ€˜ Contracts) (Review Procedures) Regulations 2010, in particular Regulation 7.
Source: OJS 2015/S 061-106753 (2015-03-24)
Contract award notice (2015-07-09)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Total value of the procurement: 318 000 ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ

Procedure
Type of bid: Not applicable

Contracting authority
Contact
Internet address: http://www.nationaltransport.ie ๐ŸŒ
E-mail: mark.bradwell@nationaltransport.ie ๐Ÿ“ง

Reference
Dates
Date dispatched: 2015-07-09 ๐Ÿ“…
Publication date: 2015-07-14 ๐Ÿ“…
Identifiers
Notice number: 2015/S 133-246290
Refers to notice: 2015/S 61-106753
OJ-S issue: 133

Procedure
Award criteria
Criterion: 1. Quality (70)
2. Price (30)

Award of contract
Date of contract conclusion: 2015-06-15 ๐Ÿ“…
Name: Codec DSS
Postal address: 65 Adelaide Road
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: jroddy@codecdss.ie ๐Ÿ“ง
Internet address: http://www.codecdss.ie ๐ŸŒ
Information about tenders
Number of tenders received: 7

Contracting authority
Identity
National registration number: 107629
Source: OJS 2015/S 133-246290 (2015-07-09)