Provision of Information and Communications Technologies (ICT) Infrastructure Support and Maintenance

National Transport Authority

The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for two years, extendible to four years. The range of services required will include:
โ€” ICT Managed Service โ€” to support and maintain the defined NTA's ICT Systems deemed in scope;
โ€” Ad-hoc ICT consultancy services โ€” to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services.
Some of the services under the contract will be required on an on-going basis whilst others will be required as needs arise to meet the requirements and demands of the NTA.
The Authority is seeking to achieve best value for money, whilst wanting to be reassured that the tenderer can provide a level of service that is appropriate to the requirements.

Deadline

The time limit for receipt of tenders was 2016-12-02. The procurement was published on 2016-10-10.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2016-10-10 Contract notice
2021-02-09 Contract award notice
Contract notice (2016-10-10)
Object
Scope of the procurement
Title: Information technology services
Short description:
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for two years, extendible to four years. The range of services required will include: โ€” ICT Managed Service โ€” to support and maintain the defined NTA's ICT Systems deemed in scope; โ€” Ad-hoc ICT consultancy services โ€” to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services. Some of the services under the contract will be required on an on-going basis whilst others will be required as needs arise to meet the requirements and demands of the NTA. The Authority is seeking to achieve best value for money, whilst wanting to be reassured that the tenderer can provide a level of service that is appropriate to the requirements.
Show more
Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Information technology services ๐Ÿ“ฆ
Additional CPV: Transport systems consultancy services ๐Ÿ“ฆ
Place of performance
NUTS region: Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: National or federal Agency/Office
Awarding authority name: National Transport Authority
Postal address: Dun Sceine, Harcourt Lane, Iveagh Court, Dublin 2
Postal code: D02 WT20
Postal town: Dublin
Contact
Internet address: https://www.nationaltransport.ie ๐ŸŒ
E-mail: mark.bradwell@nationaltransport.ie ๐Ÿ“ง
Phone: +353 18798300 ๐Ÿ“ž
Fax: +353 18798333 ๐Ÿ“ 
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103780&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2016-10-10 ๐Ÿ“…
Submission deadline: 2016-12-02 ๐Ÿ“…
Publication date: 2016-10-13 ๐Ÿ“…
Identifiers
Notice number: 2016/S 198-356742
OJ-S issue: 198
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
Show more

Object
Scope of the procurement
Short description:
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for two years, extendible to four years. The range of services required will include:
โ€” ICT Managed Service โ€” to support and maintain the defined NTA's ICT Systems deemed in scope;
โ€” Ad-hoc ICT consultancy services โ€” to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services.
Some of the services under the contract will be required on an on-going basis whilst others will be required as needs arise to meet the requirements and demands of the NTA.
The Authority is seeking to achieve best value for money, whilst wanting to be reassured that the tenderer can provide a level of service that is appropriate to the requirements.
Estimated total value: 1 200 000 EUR ๐Ÿ’ฐ
Estimated value excluding VAT: 1 200 000 EUR ๐Ÿ’ฐ
Duration: 24 months
Description of renewals:
Option to extend up to a maximum total of 4 years. The option to extend rests solely with the Authority and will be based on service requirements, supplier performance and the availability of funding.
Description of options:
Option to extend up to a maximum total of 4 years. The option to extend rests solely with the Authority and will be based on service requirements, supplier performance and the availability of funding.
Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: As set out in the tender documents.
Economic and financial standing: As set out in the tender documents.
Minimum level(s) of standards: As set out in the tender documents.
Technical and professional ability: As set out in the tender documents.
Contract execution
Contract performance conditions: As set out in the tender documents.

Procedure
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 6 months
Tender opening date: 2016-12-02 ๐Ÿ“…
Tender opening time: 14:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Mark Bradwell
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=103780&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them.
Show more
Any contract award will be subject to a number of preconditions, including production of
a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at
Show more
any time, or procure the project by alternative means if it appears that the project can
thereby be more advantageously procured. The most economically advantageous or
any tender will not automatically be accepted. Refer to procurement documents for further information.

Complementary information
Review body
Name: High Court of Ireland
Postal address: Four Courts, Ground Floor (East Wing), Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18886000 ๐Ÿ“ž
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Fax: +353 18886125 ๐Ÿ“ 
Internet address: http://www.courts.ie ๐ŸŒ
Information about review deadlines:
As set out in S.I. No. 131/2010 European Communities (Award of Contracts by Utilities
Undertakings) (Review Procedures) Regulations 2010 (in particular Regulation 7
thereof).
Source: OJS 2016/S 198-356742 (2016-10-10)
Contract award notice (2021-02-09)
Object
Scope of the procurement
Short description:
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for 2 years, extendible to 4 years. The range of services required will include: โ€ข ICT Managed Service โ€” to support and maintain the defined NTAโ€™s ICT Systems deemed in scope; โ€ข Ad-hoc ICT consultancy services โ€“ to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services. Some of the services under the contract will be required on an on-going basis whilst others will be required as needs arise to meet the requirements and demands of the NTA. The Authority is seeking to achieve best value for money, whilst wanting to be reassured that the tenderer can provide a level of service that is appropriate to the requirements.
Show more
Total value of the procurement: 1 295 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Dun Sceine, Harcourt Lane, Iveagh Court
Postal town: Dublin 2

Reference
Dates
Date dispatched: 2021-02-09 ๐Ÿ“…
Publication date: 2021-02-12 ๐Ÿ“…
Identifiers
Notice number: 2021/S 030-074506
Refers to notice: 2016/S 198-356742
OJ-S issue: 30
Additional information
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
Show more

Object
Scope of the procurement
Short description:
The NTA has decided to seek an experienced ICT Managed Services partner to provide a range of ICT Support Services for 2 years, extendible to 4 years. The range of services required will include:
โ€ข ICT Managed Service โ€” to support and maintain the defined NTAโ€™s ICT Systems deemed in scope;
โ€ข Ad-hoc ICT consultancy services โ€“ to provide advice on and implement future changes required to meet changing business requirements or improved ICT Services.
Place of performance
Main site or place of performance: IRELAND.

Procedure
Award criteria
Quality criterion (name): Quality
Quality criterion (weighting): 70
Price (weighting): 30

Award of contract
Date of contract conclusion: 2016-09-01 ๐Ÿ“…
Name: Trilogy Technologies Ltd
Postal address: No 1 High St., Co Dublin
Postal town: Dublin 8
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Ireland ๐Ÿ™๏ธ
Total value of the procurement: 1 295 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 4

Reference
Additional information
Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The contracting authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured. The most economically advantageous or any tender will not automatically be accepted. Refer to procurement documents for further information.
Show more

Complementary information
Review body
Postal town: Dublin 7
Information about review deadlines:
As set out in S.I. No. 131/2010 European Communities (Award of Contracts by Utilities Undertakings) (Review Procedures) Regulations 2010 (in particular Regulation 7 Thereof).
Source: OJS 2021/S 030-074506 (2021-02-09)